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&lt;br /&gt; &lt;br /&gt; Official Magazine of the International Association of Outsourcing Professionals&lt;br /&gt; GlobalizationToday&lt;br /&gt; July 2010 &amp;RPPHUFH5HGH&iquest;QHG&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; Analytics Delivering&lt;br /&gt; Shocking Results&lt;br /&gt; The rise of advanced analytics&lt;br /&gt; changing outsourcing&lt;br /&gt; as we know it&lt;br /&gt; (page 18)&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; Meet the 2010 IAOP Hall&lt;br /&gt; of Fame Awardees&lt;br /&gt; (page 26)&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; Penny-Wise and Pound-Foolish?&lt;br /&gt; Treat and prevent the 10 ailments of&lt;br /&gt; outsourcing relationships now&lt;br /&gt; <a title="GlobalizationToday_2010_July.pdf page 1" href="http://viewer.zmags.com/publication/57bfc86d?page=1"></a> <a title="GlobalizationToday_2010_July.pdf page 2" href="http://viewer.zmags.com/publication/57bfc86d?page=2">Official Magazine of the International Associatio</a> Official Magazine of the International Associatio<a title="GlobalizationToday_2010_July.pdf page 3" href="http://viewer.zmags.com/publication/57bfc86d?page=3">Solutions to maximize the value fromyour partner</a> Solutions to maximize the value fromyour partner<a title="GlobalizationToday_2010_July.pdf page 4" href="http://viewer.zmags.com/publication/57bfc86d?page=4">INSIDEJuly 20107 PUBLISHER'S NOTE8 NEWS FEED</a> INSIDEJuly 20107 PUBLISHER'S NOTE8 NEWS FEED<a title="GlobalizationToday_2010_July.pdf page 5" href="http://viewer.zmags.com/publication/57bfc86d?page=5">M E MBE R SERVI C ESVALUE HEALTH CHECK SURVEY(</a> M E MBE R SERVI C ESVALUE HEALTH CHECK SURVEY(<a title="GlobalizationToday_2010_July.pdf page 6" href="http://viewer.zmags.com/publication/57bfc86d?page=6"> Promote Your Business inGlobalizationToday</a> Promote Your Business inGlobalizationToday<a title="GlobalizationToday_2010_July.pdf page 7" href="http://viewer.zmags.com/publication/57bfc86d?page=7">Limited Time Special OfferFREE(Expires July 3</a> Limited Time Special OfferFREE(Expires July 3<a title="GlobalizationToday_2010_July.pdf page 8" href="http://viewer.zmags.com/publication/57bfc86d?page=8">IN THIS ISSUE, WE ALL RISE.It's all about </a> IN THIS ISSUE, WE ALL RISE.It's all about <a title="GlobalizationToday_2010_July.pdf page 9" href="http://viewer.zmags.com/publication/57bfc86d?page=9">NEWS FEEDNEWS FeedWHAT YOU NEED TO KNOW IN </a> NEWS FEEDNEWS FeedWHAT YOU NEED TO KNOW IN <a title="GlobalizationToday_2010_July.pdf page 10" href="http://viewer.zmags.com/publication/57bfc86d?page=10">NEWS FEEDENERGY EFFICIENCY TO DRIVE $19B IN </a> NEWS FEEDENERGY EFFICIENCY TO DRIVE $19B IN <a title="GlobalizationToday_2010_July.pdf page 11" href="http://viewer.zmags.com/publication/57bfc86d?page=11">NEWS FEEDLONDON SCHOOLS SAVE &pound;390M WITH PRIVA</a> NEWS FEEDLONDON SCHOOLS SAVE &pound;390M WITH PRIVA<a title="GlobalizationToday_2010_July.pdf page 12" href="http://viewer.zmags.com/publication/57bfc86d?page=12">NEWS FEEDADA TO SOURCE UNIFORM FABRIC FROM BR</a> NEWS FEEDADA TO SOURCE UNIFORM FABRIC FROM BR<a title="GlobalizationToday_2010_July.pdf page 13" href="http://viewer.zmags.com/publication/57bfc86d?page=13">Special Event - Exclusive to GlobalizationTodayM</a> Special Event - Exclusive to GlobalizationTodayM<a title="GlobalizationToday_2010_July.pdf page 14" href="http://viewer.zmags.com/publication/57bfc86d?page=14">BLOG BEATNEWS AND COMMENTARY FROM BLOGGERS AROUN</a> BLOG BEATNEWS AND COMMENTARY FROM BLOGGERS AROUN<a title="GlobalizationToday_2010_July.pdf page 15" href="http://viewer.zmags.com/publication/57bfc86d?page=15"></a> <a title="GlobalizationToday_2010_July.pdf page 16" href="http://viewer.zmags.com/publication/57bfc86d?page=16"></a> <a title="GlobalizationToday_2010_July.pdf page 17" href="http://viewer.zmags.com/publication/57bfc86d?page=17"></a> <a title="GlobalizationToday_2010_July.pdf page 18" href="http://viewer.zmags.com/publication/57bfc86d?page=18">IS OFFSHORING ON THE RIGHT T</a> IS OFFSHORING ON THE RIGHT T<a title="GlobalizationToday_2010_July.pdf page 19" href="http://viewer.zmags.com/publication/57bfc86d?page=19">ADVANCED ANALYTICSAnalytics Deliver</a> ADVANCED ANALYTICSAnalytics Deliver<a title="GlobalizationToday_2010_July.pdf page 20" href="http://viewer.zmags.com/publication/57bfc86d?page=20">absence of the underlying pattern revealedby adv</a> absence of the underlying pattern revealedby adv<a title="GlobalizationToday_2010_July.pdf page 21" href="http://viewer.zmags.com/publication/57bfc86d?page=21"></a> <a title="GlobalizationToday_2010_July.pdf page 22" href="http://viewer.zmags.com/publication/57bfc86d?page=22"></a> <a title="GlobalizationToday_2010_July.pdf page 23" href="http://viewer.zmags.com/publication/57bfc86d?page=23">ADVANCED ANALYTICSPLEASE SHARE AN EXAMPLE O</a> ADVANCED ANALYTICSPLEASE SHARE AN EXAMPLE O<a title="GlobalizationToday_2010_July.pdf page 24" href="http://viewer.zmags.com/publication/57bfc86d?page=24">to be very careful that they are not beingpenny-</a> to be very careful that they are not beingpenny-<a title="GlobalizationToday_2010_July.pdf page 25" href="http://viewer.zmags.com/publication/57bfc86d?page=25">RECRUITMENT BUSINESSPROCESS </a> RECRUITMENT BUSINESSPROCESS <a title="GlobalizationToday_2010_July.pdf page 26" href="http://viewer.zmags.com/publication/57bfc86d?page=26">spend &gt; compliance &gt; talentmanagementworkforce </a> spend &gt; compliance &gt; talentmanagementworkforce <a title="GlobalizationToday_2010_July.pdf page 27" href="http://viewer.zmags.com/publication/57bfc86d?page=27">THE 2010 IAOP HALL OF FAME AWARDEES</a> THE 2010 IAOP HALL OF FAME AWARDEES<a title="GlobalizationToday_2010_July.pdf page 28" href="http://viewer.zmags.com/publication/57bfc86d?page=28">THE 2010 IAOP HALL OF FAME AWARDEES</a> THE 2010 IAOP HALL OF FAME AWARDEES<a title="GlobalizationToday_2010_July.pdf page 29" href="http://viewer.zmags.com/publication/57bfc86d?page=29"></a> <a title="GlobalizationToday_2010_July.pdf page 30" href="http://viewer.zmags.com/publication/57bfc86d?page=30"></a> <a title="GlobalizationToday_2010_July.pdf page 31" href="http://viewer.zmags.com/publication/57bfc86d?page=31">THE 2010 IAOP HALL OF FAME AWARDEES</a> THE 2010 IAOP HALL OF FAME AWARDEES<a title="GlobalizationToday_2010_July.pdf page 32" href="http://viewer.zmags.com/publication/57bfc86d?page=32">THE 2010 IAOP HALL OF FAME AWARDEESfor na</a> THE 2010 IAOP HALL OF FAME AWARDEESfor na<a title="GlobalizationToday_2010_July.pdf page 33" href="http://viewer.zmags.com/publication/57bfc86d?page=33"></a> <a title="GlobalizationToday_2010_July.pdf page 34" href="http://viewer.zmags.com/publication/57bfc86d?page=34">THE 2010 IAOP HALL OF FAME AWARDEESinterested </a> THE 2010 IAOP HALL OF FAME AWARDEESinterested <a title="GlobalizationToday_2010_July.pdf page 35" href="http://viewer.zmags.com/publication/57bfc86d?page=35">ADVERTORIALIndustrialize and innovateBy Jo G.</a> ADVERTORIALIndustrialize and innovateBy Jo G.<a title="GlobalizationToday_2010_July.pdf page 36" href="http://viewer.zmags.com/publication/57bfc86d?page=36">&copy;2010 Accenture. All rights reserved.Is your bu</a> &copy;2010 Accenture. All rights reserved.Is your bu<a title="GlobalizationToday_2010_July.pdf page 37" href="http://viewer.zmags.com/publication/57bfc86d?page=37">VESTED OUTSOURCING10 AILMENTSOF OUT</a> VESTED OUTSOURCING10 AILMENTSOF OUT<a title="GlobalizationToday_2010_July.pdf page 38" href="http://viewer.zmags.com/publication/57bfc86d?page=38">obstacle to a successful contract. A too-tightly</a> obstacle to a successful contract. A too-tightly<a title="GlobalizationToday_2010_July.pdf page 39" href="http://viewer.zmags.com/publication/57bfc86d?page=39">DON'T YOU WISH ALL YOURCHOICES WERE THIS EASY?</a> DON'T YOU WISH ALL YOURCHOICES WERE THIS EASY?<a title="GlobalizationToday_2010_July.pdf page 40" href="http://viewer.zmags.com/publication/57bfc86d?page=40"></a> <a title="GlobalizationToday_2010_July.pdf page 41" href="http://viewer.zmags.com/publication/57bfc86d?page=41">VESTED OUTSOURCING4. THE JUNKYARD-DOG FACTOR</a> VESTED OUTSOURCING4. THE JUNKYARD-DOG FACTOR<a title="GlobalizationToday_2010_July.pdf page 42" href="http://viewer.zmags.com/publication/57bfc86d?page=42">VESTED OUTSOURCINGCollaborationSAVINGS</a> VESTED OUTSOURCINGCollaborationSAVINGS<a title="GlobalizationToday_2010_July.pdf page 43" href="http://viewer.zmags.com/publication/57bfc86d?page=43">Auction 4</a> Auction 4<a title="GlobalizationToday_2010_July.pdf page 44" href="http://viewer.zmags.com/publication/57bfc86d?page=44"> DIGITALLIVELIHOODS FOR WOMEN </a> DIGITALLIVELIHOODS FOR WOMEN <a title="GlobalizationToday_2010_July.pdf page 45" href="http://viewer.zmags.com/publication/57bfc86d?page=45">VALUE HEALTH CHECK SURVEYSOURCING RELATION</a> VALUE HEALTH CHECK SURVEYSOURCING RELATION<a title="GlobalizationToday_2010_July.pdf page 46" href="http://viewer.zmags.com/publication/57bfc86d?page=46">understanding the relative health of the outsourc</a> understanding the relative health of the outsourc<a title="GlobalizationToday_2010_July.pdf page 47" href="http://viewer.zmags.com/publication/57bfc86d?page=47">WHAT'S HAPPENING AT THE IAOPWELCOME NEW IAOP MEM</a> WHAT'S HAPPENING AT THE IAOPWELCOME NEW IAOP MEM<a title="GlobalizationToday_2010_July.pdf page 48" href="http://viewer.zmags.com/publication/57bfc86d?page=48">CUSTOMER CORPORATE MEMBERSHIPOrganizations that </a> CUSTOMER CORPORATE MEMBERSHIPOrganizations that <a title="GlobalizationToday_2010_July.pdf page 49" href="http://viewer.zmags.com/publication/57bfc86d?page=49">WHAT'S HAPPENING AT THE IAOPNEW! WEBIN</a> WHAT'S HAPPENING AT THE IAOPNEW! WEBIN<a title="GlobalizationToday_2010_July.pdf page 50" href="http://viewer.zmags.com/publication/57bfc86d?page=50"> IAOP Outsourcing Hall of Fame011 Program </a> IAOP Outsourcing Hall of Fame011 Program <a title="GlobalizationToday_2010_July.pdf page 51" href="http://viewer.zmags.com/publication/57bfc86d?page=51">WHAT'S HAPPENING AT THE IAOPA SPOTLIGHT ON TH</a> WHAT'S HAPPENING AT THE IAOPA SPOTLIGHT ON TH<a title="GlobalizationToday_2010_July.pdf page 52" href="http://viewer.zmags.com/publication/57bfc86d?page=52">Register Today!The 2011Outsourcing World Summi</a> Register Today!The 2011Outsourcing World Summi