If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> Incorporating Fulfilment and e-Logistics Magazine ISSUE 3 | SEPTEMBER 2015<br /> ARGOS: HOME<br /> DELIVERY FROM A<br /> STORE NEAR YOU<br /> Andy Brown, Central Operations Director, Argos Stores<br /> on the national roll-out of Fast Track Delivery from stores<br /> to customers' homes, p12<br /> Inside our ‘International’ edition:<br /> ❚ retail review: Marks & Spencer, p24<br /> ❚ outsourcing international issues, p28<br /> ❚ delivering the experience cross-border, p39<br /> ❚ the pros and cons of Eircode, p49<br /> NEXT FROM EDELIVERY<br /> The eDelivery Conference on 13 October<br /> Sponsored by<br /> Full details on p50 and online at edeliveryconference.com<br /> 09.00 - Chairman’s Introduction - Ian Jindal, Editor-in-Chief, InternetRetailing P L E N A R Y S P O N S O R<br /> 09.10 - Keynote: Peter Williams, Chair, Boohoo.com<br /> Sponsored by<br /> 14.10.1514<a title="Edelivery September 2015 page 1" href="http://viewer.zmags.com/publication/5a2dc2a8?page=1"> Incorporating Fulfilment and e-Logistics Magazine</a> <a title="Edelivery September 2015 page 2" href="http://viewer.zmags.com/publication/5a2dc2a8?page=2"> 09.00 - Chairman’s Introduction - Ian Jindal, Edi</a> <a title="Edelivery September 2015 page 3" href="http://viewer.zmags.com/publication/5a2dc2a8?page=3"> 09.00 - Chairman’s Introduction - Ian Jindal, Edi</a> <a title="Edelivery September 2015 page 4" href="http://viewer.zmags.com/publication/5a2dc2a8?page=4"> Peter Williams Chairman, boohoo.com Patrick Bous</a> <a title="Edelivery September 2015 page 5" href="http://viewer.zmags.com/publication/5a2dc2a8?page=5"> Contents ISSUE 3 | SEPTEMBER 2015 0</a> <a title="Edelivery September 2015 page 6" href="http://viewer.zmags.com/publication/5a2dc2a8?page=6"> 4 welcome Editor’s Comment </a> <a title="Edelivery September 2015 page 7" href="http://viewer.zmags.com/publication/5a2dc2a8?page=7"> When it matters most... No matter wh</a> <a title="Edelivery September 2015 page 8" href="http://viewer.zmags.com/publication/5a2dc2a8?page=8"> 6 news Sean Fleming highlights recent industry</a> <a title="Edelivery September 2015 page 9" href="http://viewer.zmags.com/publication/5a2dc2a8?page=9"> Long established Automated Packaging Machine comp</a> <a title="Edelivery September 2015 page 10" href="http://viewer.zmags.com/publication/5a2dc2a8?page=10"> 8 news KINGS CROSS FOR DODDLE D </a> <a title="Edelivery September 2015 page 11" href="http://viewer.zmags.com/publication/5a2dc2a8?page=11"> COME SEE US AT EDELIVERY CONFERENCE | STAND 12 | </a> <a title="Edelivery September 2015 page 12" href="http://viewer.zmags.com/publication/5a2dc2a8?page=12"> 10 news COSTS PUT PRESSURE ON CROSS-BORDER S</a> <a title="Edelivery September 2015 page 13" href="http://viewer.zmags.com/publication/5a2dc2a8?page=13"> Understand the omni- channel customer Today’s r</a> <a title="Edelivery September 2015 page 14" href="http://viewer.zmags.com/publication/5a2dc2a8?page=14"> 12 interview Argos: Home delivery from a st</a> <a title="Edelivery September 2015 page 15" href="http://viewer.zmags.com/publication/5a2dc2a8?page=15"> particularly in London, are used to swift or 1-ho</a> <a title="Edelivery September 2015 page 16" href="http://viewer.zmags.com/publication/5a2dc2a8?page=16"> 14 interview of February 2016) items are r</a> <a title="Edelivery September 2015 page 17" href="http://viewer.zmags.com/publication/5a2dc2a8?page=17"> </a> <a title="Edelivery September 2015 page 18" href="http://viewer.zmags.com/publication/5a2dc2a8?page=18"> 16 interview MOVING STOCK AT HUB STORES Hub </a> <a title="Edelivery September 2015 page 19" href="http://viewer.zmags.com/publication/5a2dc2a8?page=19"> “We only offer what we can deliver,” says Brow</a> <a title="Edelivery September 2015 page 20" href="http://viewer.zmags.com/publication/5a2dc2a8?page=20"> 18 dashboard Retail round up Recent cons</a> <a title="Edelivery September 2015 page 21" href="http://viewer.zmags.com/publication/5a2dc2a8?page=21"> One provider. Many solutions. No hassle. When we </a> <a title="Edelivery September 2015 page 22" href="http://viewer.zmags.com/publication/5a2dc2a8?page=22"> 20 dashboard are a key factor </a> <a title="Edelivery September 2015 page 23" href="http://viewer.zmags.com/publication/5a2dc2a8?page=23"> </a> <a title="Edelivery September 2015 page 24" href="http://viewer.zmags.com/publication/5a2dc2a8?page=24"> 22 IRUK 500 Enhanced logistics: ‘Top’ is r</a> <a title="Edelivery September 2015 page 25" href="http://viewer.zmags.com/publication/5a2dc2a8?page=25"> Sunday and nominated-time delivery is emblematic </a> <a title="Edelivery September 2015 page 26" href="http://viewer.zmags.com/publication/5a2dc2a8?page=26"> 24 retail review LE E </a> <a title="Edelivery September 2015 page 27" href="http://viewer.zmags.com/publication/5a2dc2a8?page=27"> Ecommerce Advert Q8 03/09/2015 15:20 Page 1 </a> <a title="Edelivery September 2015 page 28" href="http://viewer.zmags.com/publication/5a2dc2a8?page=28"> 26 retail review green button asks u</a> <a title="Edelivery September 2015 page 29" href="http://viewer.zmags.com/publication/5a2dc2a8?page=29"> win-win ratecard Electio is the revolutionary new</a> <a title="Edelivery September 2015 page 30" href="http://viewer.zmags.com/publication/5a2dc2a8?page=30"> 28 international: supply chain The following gues</a> <a title="Edelivery September 2015 page 31" href="http://viewer.zmags.com/publication/5a2dc2a8?page=31"> Reliable partner for value-added </a> <a title="Edelivery September 2015 page 32" href="http://viewer.zmags.com/publication/5a2dc2a8?page=32"> 30 international: warehouse Expanding your </a> <a title="Edelivery September 2015 page 33" href="http://viewer.zmags.com/publication/5a2dc2a8?page=33"> </a> <a title="Edelivery September 2015 page 34" href="http://viewer.zmags.com/publication/5a2dc2a8?page=34"> 32 international: warehouse delivery for u</a> <a title="Edelivery September 2015 page 35" href="http://viewer.zmags.com/publication/5a2dc2a8?page=35"> EASY AFFORDABLE ECOMMERCE SOLUTIONS TO THE USA B</a> <a title="Edelivery September 2015 page 36" href="http://viewer.zmags.com/publication/5a2dc2a8?page=36"> 34 international: warehouse space, Wayf</a> <a title="Edelivery September 2015 page 37" href="http://viewer.zmags.com/publication/5a2dc2a8?page=37"> GREATER COLLABORATION There isn’t an abundance of</a> <a title="Edelivery September 2015 page 38" href="http://viewer.zmags.com/publication/5a2dc2a8?page=38"> </a> <a title="Edelivery September 2015 page 39" href="http://viewer.zmags.com/publication/5a2dc2a8?page=39"> </a> <a title="Edelivery September 2015 page 40" href="http://viewer.zmags.com/publication/5a2dc2a8?page=40"> Signed. Sealed. De live r ed.  Transparent tra</a> <a title="Edelivery September 2015 page 41" href="http://viewer.zmags.com/publication/5a2dc2a8?page=41"> . </a> <a title="Edelivery September 2015 page 42" href="http://viewer.zmags.com/publication/5a2dc2a8?page=42"> 40 international: fulfilment ad</a> <a title="Edelivery September 2015 page 43" href="http://viewer.zmags.com/publication/5a2dc2a8?page=43"> A commercial, comparative performance index of ec</a> <a title="Edelivery September 2015 page 44" href="http://viewer.zmags.com/publication/5a2dc2a8?page=44"> 42 international: fulfilment Operationally</a> <a title="Edelivery September 2015 page 45" href="http://viewer.zmags.com/publication/5a2dc2a8?page=45"> </a> <a title="Edelivery September 2015 page 46" href="http://viewer.zmags.com/publication/5a2dc2a8?page=46"> 44 international: returns The following guest ar</a> <a title="Edelivery September 2015 page 47" href="http://viewer.zmags.com/publication/5a2dc2a8?page=47"> retailers that offer the ability to buy online an</a> <a title="Edelivery September 2015 page 48" href="http://viewer.zmags.com/publication/5a2dc2a8?page=48"> MEET THESE TOP SUPPLIERS AT 13TEN Sponsored </a> <a title="Edelivery September 2015 page 49" href="http://viewer.zmags.com/publication/5a2dc2a8?page=49"> B2C EUROPE www.b2ceurope.eu BOX SIZER www.boxsi</a> <a title="Edelivery September 2015 page 50" href="http://viewer.zmags.com/publication/5a2dc2a8?page=50"> 48 insight Insight into ret</a> <a title="Edelivery September 2015 page 51" href="http://viewer.zmags.com/publication/5a2dc2a8?page=51"> it will be interesting to see what the situation </a> <a title="Edelivery September 2015 page 52" href="http://viewer.zmags.com/publication/5a2dc2a8?page=52"> 50 now & next The Industry Gathers </a> <a title="Edelivery September 2015 page 53" href="http://viewer.zmags.com/publication/5a2dc2a8?page=53"> co.uk and Littlewoods.com. Following the keyno</a> <a title="Edelivery September 2015 page 54" href="http://viewer.zmags.com/publication/5a2dc2a8?page=54"> Safety starts at Design. Flexible. Efficient. Cos</a> <a title="Edelivery September 2015 page 55" href="http://viewer.zmags.com/publication/5a2dc2a8?page=55"> returned and multichannel aftersales management c</a> <a title="Edelivery September 2015 page 56" href="http://viewer.zmags.com/publication/5a2dc2a8?page=56"> 54 now & next financial year. The compan</a> <a title="Edelivery September 2015 page 57" href="http://viewer.zmags.com/publication/5a2dc2a8?page=57"> advertisement feature SNAPFULFIL HELPS THE COTSWO</a> <a title="Edelivery September 2015 page 58" href="http://viewer.zmags.com/publication/5a2dc2a8?page=58"> In 2014, the value of e-commerce in Europe's 12 k</a>