<br />
Create Raving Fans in Your Community x Writing Emails that Get Read x Motivating Your Team<br />
Achieve Better Work-Life Balance x Preparing for Pool Season x Customer Service Lessons From the Ritz Carlton<br />
THE APARTMENT ALL STARS<br />
EXPERIENCE<br />
KATE GOOD, VIRGINIA LOVE, KARA RICE AND PETE REGULES<br />
8:30 a.m. - 12 p.m.<br />
Martin's Crosswinds<br />
7400 Greenway Center Drive<br />
Greenbelt, MD<br />
www.pma-dc.org • www.bestapartmentsindc.com<br />
PUTTING OUR<br />
35 YEARS OF RATED 5 OUT OF 5<br />
BY HOA PROPERTY MANAGERS<br />
PAVING & CONCRETE<br />
EXPERIENCE TO<br />
WORK FOR YOU.<br />
info@brotherspaving.com<br />
2 www.pma-dc.org www.bestapartmentsindc.com<br />
PRESIDENT’S MESSAGE<br />
Deali<a title="BULLETINMarch2020 page 1" href="http://viewer.zmags.com/publication/5b59a32c?page=1"> Create Raving Fans in Your Comm</a>
<a title="BULLETINMarch2020 page 2" href="http://viewer.zmags.com/publication/5b59a32c?page=2"> PUTTING OUR 35 YEARS OF RATED 5 OUT </a>
<a title="BULLETINMarch2020 page 3" href="http://viewer.zmags.com/publication/5b59a32c?page=3"> PRESIDENT’S MESSAGE Dealing With The Unknown </a>
<a title="BULLETINMarch2020 page 4" href="http://viewer.zmags.com/publication/5b59a32c?page=4"> 10"h x AD SIZE: 7.5"w AD FOR P.C. RICHARD BUILDER</a>
<a title="BULLETINMarch2020 page 5" href="http://viewer.zmags.com/publication/5b59a32c?page=5"> The Buzz Create Raving Fans in Your Community </a>
<a title="BULLETINMarch2020 page 6" href="http://viewer.zmags.com/publication/5b59a32c?page=6"> The Apartment All Stars Experience Wednesday, Mar</a>
<a title="BULLETINMarch2020 page 7" href="http://viewer.zmags.com/publication/5b59a32c?page=7"> to earn your associates’ best performance and boo</a>
<a title="BULLETINMarch2020 page 8" href="http://viewer.zmags.com/publication/5b59a32c?page=8"> Create Raving Fans in Your Community We’ve all</a>
<a title="BULLETINMarch2020 page 9" href="http://viewer.zmags.com/publication/5b59a32c?page=9"> Is Social Media Becoming Less Social? Social m</a>
<a title="BULLETINMarch2020 page 10" href="http://viewer.zmags.com/publication/5b59a32c?page=10"> Wilson identified three types of digital campfire</a>
<a title="BULLETINMarch2020 page 11" href="http://viewer.zmags.com/publication/5b59a32c?page=11"> Sign of the Times If you have not updated your</a>
<a title="BULLETINMarch2020 page 12" href="http://viewer.zmags.com/publication/5b59a32c?page=12"> Operations Corner Preparing for Pool Season Befo</a>
<a title="BULLETINMarch2020 page 13" href="http://viewer.zmags.com/publication/5b59a32c?page=13"> that will be performed by the in-house team and t</a>
<a title="BULLETINMarch2020 page 14" href="http://viewer.zmags.com/publication/5b59a32c?page=14"> Tom’s Blog Make It Easy Last Saturday was cold, </a>
<a title="BULLETINMarch2020 page 15" href="http://viewer.zmags.com/publication/5b59a32c?page=15"> PMA Calendar Membership Open House & Happy Hour</a>
<a title="BULLETINMarch2020 page 16" href="http://viewer.zmags.com/publication/5b59a32c?page=16"> A Little Shout Out Goes a Long Way The number </a>
<a title="BULLETINMarch2020 page 17" href="http://viewer.zmags.com/publication/5b59a32c?page=17"> Welcome New Members The following is a list of co</a>
<a title="BULLETINMarch2020 page 18" href="http://viewer.zmags.com/publication/5b59a32c?page=18"> A Lesson in Leadership From PMEXPO Workshop Leade</a>
<a title="BULLETINMarch2020 page 19" href="http://viewer.zmags.com/publication/5b59a32c?page=19"> of people in life: those with a fixed mindset and</a>
<a title="BULLETINMarch2020 page 20" href="http://viewer.zmags.com/publication/5b59a32c?page=20"> Writing Emails that Get Read Do you know anyon</a>
<a title="BULLETINMarch2020 page 21" href="http://viewer.zmags.com/publication/5b59a32c?page=21"> A Better Work-Life Balance Do you have the fee</a>
<a title="BULLETINMarch2020 page 22" href="http://viewer.zmags.com/publication/5b59a32c?page=22"> Step Three: Communicate With Team Members If you </a>
<a title="BULLETINMarch2020 page 23" href="http://viewer.zmags.com/publication/5b59a32c?page=23"> Committee Corner The following is a short recap o</a>
<a title="BULLETINMarch2020 page 24" href="http://viewer.zmags.com/publication/5b59a32c?page=24"> Marketing Council The Council held its first Mark</a>
<a title="BULLETINMarch2020 page 25" href="http://viewer.zmags.com/publication/5b59a32c?page=25"> Summer Classic Committee Mark your calendar: the </a>
<a title="BULLETINMarch2020 page 26" href="http://viewer.zmags.com/publication/5b59a32c?page=26"> Elevators On the Way Up Elevator manufacturers</a>
<a title="BULLETINMarch2020 page 27" href="http://viewer.zmags.com/publication/5b59a32c?page=27"> Customer Service Lessons From the Ritz Carlton T</a>
<a title="BULLETINMarch2020 page 28" href="http://viewer.zmags.com/publication/5b59a32c?page=28"> and cultural barriers. Schulze personally trained</a>
<a title="BULLETINMarch2020 page 29" href="http://viewer.zmags.com/publication/5b59a32c?page=29"> PMA’s 2020 Five-Star Sponsors ASPHALT & </a>
<a title="BULLETINMarch2020 page 30" href="http://viewer.zmags.com/publication/5b59a32c?page=30"> THE PROPERTY MANAGEMENT STAFFING SPECIALISTS www</a>