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<br /> Show<br /> business<br /> Why you need to stage concerts to<br /> attract more passengers and airlines<br /> USA FOCUS<br /> Are US airports<br /> falling behind<br /> in passenger<br /> experience, design<br /> and technology?<br /> JANUARY 2016<br /> RETAIL<br /> Boost non-aviation<br /> revenues with a<br /> fresh approach<br /> to commercial<br /> planning<br /> PASSENGER<br /> TERMINAL<br /> EXPO 2016<br /> Your guide to the<br /> world's leading<br /> airport exhibition<br /> www.passengerterminaltoday.com<br /> Say hello<br /> to smart<br /> luggage<br /> A milestone for convenient<br /> flying with luggage:<br /> RIMOWA Electronic Tag –<br /> the first integrated digital<br /> luggage mobility solution.<br /> For all airlines.<br /> More: www.rimowa.com<br /> COVER STORY<br /> 20 Work of art<br /> Performing arts programs<br /> are setting new standards<br /> in passenger experience.<br /> <a title="Passenger Terminal World - January 2016 page 1" href="http://viewer.zmags.com/publication/5b7a9b68?page=1"> Show business Why you need to stage concerts to a</a> <a title="Passenger Terminal World - January 2016 page 2" href="http://viewer.zmags.com/publication/5b7a9b68?page=2"> Say hello to smart luggage A milestone for conv</a> <a title="Passenger Terminal World - January 2016 page 3" href="http://viewer.zmags.com/publication/5b7a9b68?page=3"> COVER STORY 20 Work of art Perform</a> <a title="Passenger Terminal World - January 2016 page 4" href="http://viewer.zmags.com/publication/5b7a9b68?page=4"> 02 In this issue… REGULARS 85 Now arriving </a> <a title="Passenger Terminal World - January 2016 page 5" href="http://viewer.zmags.com/publication/5b7a9b68?page=5"> Self Bag Drop From Retro-fit Scan&Fly to New-fit </a> <a title="Passenger Terminal World - January 2016 page 6" href="http://viewer.zmags.com/publication/5b7a9b68?page=6"> 04 TAIWAN TAOYUAN Architecture firm RSHP fend</a> <a title="Passenger Terminal World - January 2016 page 7" href="http://viewer.zmags.com/publication/5b7a9b68?page=7"> Ever come of th exp the won ce inter and A</a> <a title="Passenger Terminal World - January 2016 page 8" href="http://viewer.zmags.com/publication/5b7a9b68?page=8"> 06 TERMINAL EXPANSION eastern promise Construct</a> <a title="Passenger Terminal World - January 2016 page 9" href="http://viewer.zmags.com/publication/5b7a9b68?page=9"> 07 EXPANSION TERMINAL ABOVE: A digital renderin</a> <a title="Passenger Terminal World - January 2016 page 10" href="http://viewer.zmags.com/publication/5b7a9b68?page=10"> 08 STARTUP INVESTMENT Passenger Terminal World </a> <a title="Passenger Terminal World - January 2016 page 11" href="http://viewer.zmags.com/publication/5b7a9b68?page=11"> 15 17 MARCH 2016 KÖLN MESSE, COLOGNE, GERMANY TH</a> <a title="Passenger Terminal World - January 2016 page 12" href="http://viewer.zmags.com/publication/5b7a9b68?page=12"> 10 TECHNOLOGY INVESTMENT Apps 91% of airports a</a> <a title="Passenger Terminal World - January 2016 page 13" href="http://viewer.zmags.com/publication/5b7a9b68?page=13"> 15 17 MARCH 2016 KÖLN MESSE, COLOGNE, GERMANY TH</a> <a title="Passenger Terminal World - January 2016 page 14" href="http://viewer.zmags.com/publication/5b7a9b68?page=14"> </a> <a title="Passenger Terminal World - January 2016 page 15" href="http://viewer.zmags.com/publication/5b7a9b68?page=15"> 15 17 MARCH 2016 KÖLN MESSE, COLOGNE, GERMANY 1</a> <a title="Passenger Terminal World - January 2016 page 16" href="http://viewer.zmags.com/publication/5b7a9b68?page=16"> 14 FRANKFURT AIRPORT T3 RUTH SLAVID n watch this </a> <a title="Passenger Terminal World - January 2016 page 17" href="http://viewer.zmags.com/publication/5b7a9b68?page=17"> tion n Fr ne l 3 in the iven hub Construc work h</a> <a title="Passenger Terminal World - January 2016 page 18" href="http://viewer.zmags.com/publication/5b7a9b68?page=18"> Let’s make flights smarter! Hand to Hand RFID Bagg</a> <a title="Passenger Terminal World - January 2016 page 19" href="http://viewer.zmags.com/publication/5b7a9b68?page=19"> The new terminal forms part of a long-term st</a> <a title="Passenger Terminal World - January 2016 page 20" href="http://viewer.zmags.com/publication/5b7a9b68?page=20"> 18 FRANKFURT AIRPORT T3 will have excellent ro</a> <a title="Passenger Terminal World - January 2016 page 21" href="http://viewer.zmags.com/publication/5b7a9b68?page=21"> WHOLESOME The wholesome foods your passengers and</a> <a title="Passenger Terminal World - January 2016 page 22" href="http://viewer.zmags.com/publication/5b7a9b68?page=22"> 20 PERFORMING ARTS PAUL WILLIS n art work of </a> <a title="Passenger Terminal World - January 2016 page 23" href="http://viewer.zmags.com/publication/5b7a9b68?page=23"> PERFORMING ARTS 21 Illustration: Ben Tallon Som</a> <a title="Passenger Terminal World - January 2016 page 24" href="http://viewer.zmags.com/publication/5b7a9b68?page=24"> 22 PERFORMING ARTS At the airport in Nas</a> <a title="Passenger Terminal World - January 2016 page 25" href="http://viewer.zmags.com/publication/5b7a9b68?page=25"> Jorge Vismara ABOVE & RIGHT: Choreographer Sarah</a> <a title="Passenger Terminal World - January 2016 page 26" href="http://viewer.zmags.com/publication/5b7a9b68?page=26"> 24 PERFORMING ARTS ABOVE: Sw</a> <a title="Passenger Terminal World - January 2016 page 27" href="http://viewer.zmags.com/publication/5b7a9b68?page=27"> Seamlessly Connected TECHNOLOGY Bostec is a Dutc</a> <a title="Passenger Terminal World - January 2016 page 28" href="http://viewer.zmags.com/publication/5b7a9b68?page=28"> 26 RETAIL MASTERPLANNING LIZ MORRELL n better</a> <a title="Passenger Terminal World - January 2016 page 29" href="http://viewer.zmags.com/publication/5b7a9b68?page=29"> MAIN IMAGE: The personal shopping lounge at Londo</a> <a title="Passenger Terminal World - January 2016 page 30" href="http://viewer.zmags.com/publication/5b7a9b68?page=30"> Ribbon Collection Rethinking the high tra ic rest</a> <a title="Passenger Terminal World - January 2016 page 31" href="http://viewer.zmags.com/publication/5b7a9b68?page=31"> RETAIL MASTERPLANNING 29 ABOVE: Th</a> <a title="Passenger Terminal World - January 2016 page 32" href="http://viewer.zmags.com/publication/5b7a9b68?page=32"> EXPERIENCE A SEAMLESS AND HASSLE-FREE JOURNEY W</a> <a title="Passenger Terminal World - January 2016 page 33" href="http://viewer.zmags.com/publication/5b7a9b68?page=33"> RETAIL MASTERPLANNING 31 Leading example In Marc</a> <a title="Passenger Terminal World - January 2016 page 34" href="http://viewer.zmags.com/publication/5b7a9b68?page=34"> 32 RETAIL MASTERPLANNING </a> <a title="Passenger Terminal World - January 2016 page 35" href="http://viewer.zmags.com/publication/5b7a9b68?page=35"> </a> <a title="Passenger Terminal World - January 2016 page 36" href="http://viewer.zmags.com/publication/5b7a9b68?page=36"> 34 COLOGNE BONN INTERVIEW HELEN NORMAN n at yo</a> <a title="Passenger Terminal World - January 2016 page 37" href="http://viewer.zmags.com/publication/5b7a9b68?page=37"> We were the first airport to put all our card</a> <a title="Passenger Terminal World - January 2016 page 38" href="http://viewer.zmags.com/publication/5b7a9b68?page=38"> </a> <a title="Passenger Terminal World - January 2016 page 39" href="http://viewer.zmags.com/publication/5b7a9b68?page=39"> COLOGNE BONN INTERVIEW 37 </a> <a title="Passenger Terminal World - January 2016 page 40" href="http://viewer.zmags.com/publication/5b7a9b68?page=40"> 38 COLOGNE BONN INTERVIEW Infrastructure</a> <a title="Passenger Terminal World - January 2016 page 41" href="http://viewer.zmags.com/publication/5b7a9b68?page=41"> [] Design, functionality and comfort. No comprom</a> <a title="Passenger Terminal World - January 2016 page 42" href="http://viewer.zmags.com/publication/5b7a9b68?page=42"> 40 US AIRPORT DEVELOPMENT DAVID SMITH n american</a> <a title="Passenger Terminal World - January 2016 page 43" href="http://viewer.zmags.com/publication/5b7a9b68?page=43"> MAIN & BELOW: Designed by HOK, Salt Lake City’s U</a> <a title="Passenger Terminal World - January 2016 page 44" href="http://viewer.zmags.com/publication/5b7a9b68?page=44"> ADVANCED PEDESTRIAN SIMULATION SOFTWARE </a> <a title="Passenger Terminal World - January 2016 page 45" href="http://viewer.zmags.com/publication/5b7a9b68?page=45"> Photo: Office of New York Governor Andrew M Cuomo</a> <a title="Passenger Terminal World - January 2016 page 46" href="http://viewer.zmags.com/publication/5b7a9b68?page=46"> </a> <a title="Passenger Terminal World - January 2016 page 47" href="http://viewer.zmags.com/publication/5b7a9b68?page=47"> US AIRPORT DEVELOPMENT 45 Photo: HOK New York a</a> <a title="Passenger Terminal World - January 2016 page 48" href="http://viewer.zmags.com/publication/5b7a9b68?page=48"> 46 US AIRPORT DEVELOPMENT Photo: HOK taking int</a> <a title="Passenger Terminal World - January 2016 page 49" href="http://viewer.zmags.com/publication/5b7a9b68?page=49"> DSG BAGDROP CONTACT US: </a> <a title="Passenger Terminal World - January 2016 page 50" href="http://viewer.zmags.com/publication/5b7a9b68?page=50"> 48 BORDER CONTROL HELEN NORMAN n Illustration by</a> <a title="Passenger Terminal World - January 2016 page 51" href="http://viewer.zmags.com/publication/5b7a9b68?page=51"> BORDER CONTROL 49 smart solutions Passenger Term</a> <a title="Passenger Terminal World - January 2016 page 52" href="http://viewer.zmags.com/publication/5b7a9b68?page=52"> Aviation Awards for Excellence 2015</a> <a title="Passenger Terminal World - January 2016 page 53" href="http://viewer.zmags.com/publication/5b7a9b68?page=53"> BORDER CONTROL 51 RIGHT & BELOW: Smart Borde</a> <a title="Passenger Terminal World - January 2016 page 54" href="http://viewer.zmags.com/publication/5b7a9b68?page=54"> 52 BORDER CONTROL How will the Smart Borders p</a> <a title="Passenger Terminal World - January 2016 page 55" href="http://viewer.zmags.com/publication/5b7a9b68?page=55"> 630.000.000 passengers listen to our announcemen</a> <a title="Passenger Terminal World - January 2016 page 56" href="http://viewer.zmags.com/publication/5b7a9b68?page=56"> 54 INNOVATIONS SHOWCASE show and tell Seven of th</a> <a title="Passenger Terminal World - January 2016 page 57" href="http://viewer.zmags.com/publication/5b7a9b68?page=57"> Document readers Access IS will be launching two </a> <a title="Passenger Terminal World - January 2016 page 58" href="http://viewer.zmags.com/publication/5b7a9b68?page=58"> SECURITY, EFFICIENCY, CONVENIENCE. AVIATION CHE</a> <a title="Passenger Terminal World - January 2016 page 59" href="http://viewer.zmags.com/publication/5b7a9b68?page=59"> INNOVATIONS SHOWCASE 57 LEFT: A visualization </a> <a title="Passenger Terminal World - January 2016 page 60" href="http://viewer.zmags.com/publication/5b7a9b68?page=60"> 58 INNOVATIONS SHOWCASE 06 RFID tracking Longes</a> <a title="Passenger Terminal World - January 2016 page 61" href="http://viewer.zmags.com/publication/5b7a9b68?page=61"> Hello Goodbye BBHS is taking bagga</a> <a title="Passenger Terminal World - January 2016 page 62" href="http://viewer.zmags.com/publication/5b7a9b68?page=62"> 60 PASSENGER TERMINAL EXPO 2016 PREVIEW WHEN: M</a> <a title="Passenger Terminal World - January 2016 page 63" href="http://viewer.zmags.com/publication/5b7a9b68?page=63"> PASSENGER TERMINAL EXPO 2016 PREVIEW 61 SHOW P</a> <a title="Passenger Terminal World - January 2016 page 64" href="http://viewer.zmags.com/publication/5b7a9b68?page=64"> 62 PASSENGER TERMINAL EXPO 2016 PREVIEW Cognitec</a> <a title="Passenger Terminal World - January 2016 page 65" href="http://viewer.zmags.com/publication/5b7a9b68?page=65"> PASSENGER TERMINAL EXPO 2016 PREVIEW 63 LPT-IT </a> <a title="Passenger Terminal World - January 2016 page 66" href="http://viewer.zmags.com/publication/5b7a9b68?page=66"> Aviation Consultants International Does your Airp</a> <a title="Passenger Terminal World - January 2016 page 67" href="http://viewer.zmags.com/publication/5b7a9b68?page=67"> PASSENGER TERMINAL EXPO 2016 PREVIEW 65 CONFER</a> <a title="Passenger Terminal World - January 2016 page 68" href="http://viewer.zmags.com/publication/5b7a9b68?page=68"> 66 PASSENGER TERMINAL EXPO 2016 PREVIEW CONFERE</a> <a title="Passenger Terminal World - January 2016 page 69" href="http://viewer.zmags.com/publication/5b7a9b68?page=69"> PASSENGER TERMINAL EXPO 2016 PREVIEW 67 ICM Airp</a> <a title="Passenger Terminal World - January 2016 page 70" href="http://viewer.zmags.com/publication/5b7a9b68?page=70"> </a> <a title="Passenger Terminal World - January 2016 page 71" href="http://viewer.zmags.com/publication/5b7a9b68?page=71"> PASSENGER TERMINAL EXPO 2016 PREVIEW 69 </a> <a title="Passenger Terminal World - January 2016 page 72" href="http://viewer.zmags.com/publication/5b7a9b68?page=72"> 70 PASSENGER TERMINAL EXPO 2016 PREVIEW Type22PR</a> <a title="Passenger Terminal World - January 2016 page 73" href="http://viewer.zmags.com/publication/5b7a9b68?page=73"> YOUR WORLD IS OUR SHOWROOM EACH DAY NEC HELPS</a> <a title="Passenger Terminal World - January 2016 page 74" href="http://viewer.zmags.com/publication/5b7a9b68?page=74"> 72 PASSENGER TERMINAL EXPO 2016 INTERVIEW key to</a> <a title="Passenger Terminal World - January 2016 page 75" href="http://viewer.zmags.com/publication/5b7a9b68?page=75"> PASSENGER TERMINAL EXPO 2016 INTERVIEW 73 bright</a> <a title="Passenger Terminal World - January 2016 page 76" href="http://viewer.zmags.com/publication/5b7a9b68?page=76"> 74 PASSENGER TERMINAL EXPO 2016 INTERVIEW clear </a> <a title="Passenger Terminal World - January 2016 page 77" href="http://viewer.zmags.com/publication/5b7a9b68?page=77"> PASSENGER TERMINAL EXPO 2016 INTERVIEW 75 Ku W</a> <a title="Passenger Terminal World - January 2016 page 78" href="http://viewer.zmags.com/publication/5b7a9b68?page=78"> From check-in to baggage claim reliable belting f</a> <a title="Passenger Terminal World - January 2016 page 79" href="http://viewer.zmags.com/publication/5b7a9b68?page=79"> DESIGN AND TECHNOLOGY 77 perfect preparation </a> <a title="Passenger Terminal World - January 2016 page 80" href="http://viewer.zmags.com/publication/5b7a9b68?page=80"> 78 DESIGN AND TECHNOLOGY quick and easy A ba</a> <a title="Passenger Terminal World - January 2016 page 81" href="http://viewer.zmags.com/publication/5b7a9b68?page=81"> LaGuardia Airport's New Terminal B Project New Yo</a> <a title="Passenger Terminal World - January 2016 page 82" href="http://viewer.zmags.com/publication/5b7a9b68?page=82"> 80 DESIGN AND TECHNOLOGY fit for purpose An </a> <a title="Passenger Terminal World - January 2016 page 83" href="http://viewer.zmags.com/publication/5b7a9b68?page=83"> DESIGN AND TECHNOLOGY 81 master or servant C</a> <a title="Passenger Terminal World - January 2016 page 84" href="http://viewer.zmags.com/publication/5b7a9b68?page=84"> 82 DESIGN AND TECHNOLOGY keep track Quality </a> <a title="Passenger Terminal World - January 2016 page 85" href="http://viewer.zmags.com/publication/5b7a9b68?page=85"> </a> <a title="Passenger Terminal World - January 2016 page 86" href="http://viewer.zmags.com/publication/5b7a9b68?page=86"> Premier face recognition technology for eGate int</a> <a title="Passenger Terminal World - January 2016 page 87" href="http://viewer.zmags.com/publication/5b7a9b68?page=87"> All aboard Damarel’s powerful and widely adopted </a> <a title="Passenger Terminal World - January 2016 page 88" href="http://viewer.zmags.com/publication/5b7a9b68?page=88"> 86 NOW ARRIVING Reflective design Be sure to ge</a> <a title="Passenger Terminal World - January 2016 page 89" href="http://viewer.zmags.com/publication/5b7a9b68?page=89"> </a> <a title="Passenger Terminal World - January 2016 page 90" href="http://viewer.zmags.com/publication/5b7a9b68?page=90"> Pho 88 country pursuits Do US airports need to</a> <a title="Passenger Terminal World - January 2016 page 91" href="http://viewer.zmags.com/publication/5b7a9b68?page=91"> Fold & Stick Easy Fast Clean eezeetags is t</a> <a title="Passenger Terminal World - January 2016 page 92" href="http://viewer.zmags.com/publication/5b7a9b68?page=92"> Time to make a difference integrated keyboa</a>