The latest version of Adobe Flash Player could not be detected. To experience the full functionality of the publication Adobe Flash Player must be installed.Install Adobe Flash Player

A basic HTML version with limited functionality is available if you do not have access to Adobe Flash Player. View basic HTML version


Thanks.

For Visually Impaired and Blind People you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> June 2010<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> R<br /> ON<br /> HARKINS<br /> Fixed Operations<br /> Director<br /> Criswell Automotive<br /> page 12<br /> <br /> Service<br /> Pro&#64257;tability:<br /> Fixing Fixed<br /> Absorption Finally<br /> page 8<br /> <br /> <br /> 100% Absorption<br /> is Obtainable,<br /> Here's How<br /> page 10<br /> <br /> <br /> Body Shop:<br /> Is your Body Shop<br /> the Right Size?<br /> page 20<br /> Body Shop<br /> Dave Dunn<br /> <br /> Is your Body Shop the Right Size?<br /> <br /> <br /> W<br /> hile visiting with customers at In other words no technician is omni-<br /> NADA in Orlando I noticed present. Smart managers have learned to<br /> renewed interest in body shop drill down on the reasons that the one<br /><a title="Dealer Fixed Operation june 2010 page 21" href="http://viewer.zmags.com/publication/5ee5dae8?page=21">Body ShopDave DunnIs your Body Shop the Right </a> Body ShopDave DunnIs your Body Shop the Right <a title="Dealer Fixed Operation june 2010 page 22" href="http://viewer.zmags.com/publication/5ee5dae8?page=22"></a> <a title="Dealer Fixed Operation june 2010 page 12" href="http://viewer.zmags.com/publication/5ee5dae8?page=12">Parts Pro&#64257;tabilityJim RichterT </a> Parts Pro&#64257;tabilityJim RichterT <a title="Dealer Fixed Operation june 2010 page 4" href="http://viewer.zmags.com/publication/5ee5dae8?page=4"></a> <a title="Dealer Fixed Operation june 2010 page 15" href="http://viewer.zmags.com/publication/5ee5dae8?page=15">and already have trained on the program.That wil</a> and already have trained on the program.That wil<a title="Dealer Fixed Operation june 2010 page 14" href="http://viewer.zmags.com/publication/5ee5dae8?page=14">Criswell Automotive started in the 1920s when own</a> Criswell Automotive started in the 1920s when own<a title="Dealer Fixed Operation june 2010 page 9" href="http://viewer.zmags.com/publication/5ee5dae8?page=9">Service Pro&#64257;tabilityEd KovalchickFixing Fixed </a> Service Pro&#64257;tabilityEd KovalchickFixing Fixed <a title="Dealer Fixed Operation june 2010 page 7" href="http://viewer.zmags.com/publication/5ee5dae8?page=7">DEALER FIXED OPERATIONS NEW PRODUCTS Dea</a> DEALER FIXED OPERATIONS NEW PRODUCTS Dea<a title="Dealer Fixed Operation june 2010 page 19" href="http://viewer.zmags.com/publication/5ee5dae8?page=19">advisor or technician&rsquo;s job to see how welland w</a> advisor or technician&rsquo;s job to see how welland w<a title="Dealer Fixed Operation june 2010 page 10" href="http://viewer.zmags.com/publication/5ee5dae8?page=10"> MIKE POCIUS Wo</a> MIKE POCIUS Wo<a title="Dealer Fixed Operation june 2010 page 20" href="http://viewer.zmags.com/publication/5ee5dae8?page=20">Technology TrendsSandi JeromePro&#64257;ling your Cus</a> Technology TrendsSandi JeromePro&#64257;ling your Cus<a title="Dealer Fixed Operation june 2010 page 3" href="http://viewer.zmags.com/publication/5ee5dae8?page=3">TABLE OF CONTENTSFEATURES Cover Story</a> TABLE OF CONTENTSFEATURES Cover Story<a title="Dealer Fixed Operation june 2010 page 5" href="http://viewer.zmags.com/publication/5ee5dae8?page=5">DEALER FIXED OPERATIONS E-MAILDealer F</a> DEALER FIXED OPERATIONS E-MAILDealer F<a title="Dealer Fixed Operation june 2010 page 23" href="http://viewer.zmags.com/publication/5ee5dae8?page=23">Service, White, continued from P-10Market poten</a> Service, White, continued from P-10Market poten<a title="Dealer Fixed Operation june 2010 page 16" href="http://viewer.zmags.com/publication/5ee5dae8?page=16"> We're on Reynolds and Reynolds. Wehave advanc</a> We're on Reynolds and Reynolds. Wehave advanc<a title="Dealer Fixed Operation june 2010 page 13" href="http://viewer.zmags.com/publication/5ee5dae8?page=13">COVER STORY Ron HarkinsFixed Operation</a> COVER STORY Ron HarkinsFixed Operation<a title="Dealer Fixed Operation june 2010 page 1" href="http://viewer.zmags.com/publication/5ee5dae8?page=1">June 2010R ONHARKINSFixed Operations</a> June 2010R ONHARKINSFixed Operations<a title="Dealer Fixed Operation june 2010 page 8" href="http://viewer.zmags.com/publication/5ee5dae8?page=8"></a> <a title="Dealer Fixed Operation june 2010 page 6" href="http://viewer.zmags.com/publication/5ee5dae8?page=6">Tweet?Sweet! Loyalty Driverwsletter Artic</a> Tweet?Sweet! Loyalty Driverwsletter Artic<a title="Dealer Fixed Operation june 2010 page 11" href="http://viewer.zmags.com/publication/5ee5dae8?page=11">Service Pro&#64257;tabilityEugene &ldquo;Gene&rdquo; White100% Ab</a> Service Pro&#64257;tabilityEugene &ldquo;Gene&rdquo; White100% Ab<a title="Dealer Fixed Operation june 2010 page 2" href="http://viewer.zmags.com/publication/5ee5dae8?page=2">Welcome to the digital edition ofDealer Fixed Op</a> Welcome to the digital edition ofDealer Fixed Op<a title="Dealer Fixed Operation june 2010 page 17" href="http://viewer.zmags.com/publication/5ee5dae8?page=17">DEALER FIXED OPERATIONS VENDOR PROFILEMP</a> DEALER FIXED OPERATIONS VENDOR PROFILEMP<a title="Dealer Fixed Operation june 2010 page 18" href="http://viewer.zmags.com/publication/5ee5dae8?page=18">EDGE Technology: From grenadelaunchers to custom</a> EDGE Technology: From grenadelaunchers to custom