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<br /> The Funeral Professional's Premier Resource for Business Growth and Profitability | May/June 2015<br /> <br /> <br /> CONTENTS MAy/june<br /> VOLuMe IV, nO. 3 2015<br /> Cover Story | page 16<br /> We DiDn't Change the game...<br /> We maDe it Better<br /> introducing the Funeraltech Solution<br /> FSAC Convention Preview | page 12<br /> Featured Reading | page 8<br /> Educating the Families You Serve About the “WHY” of the Funeral: A Guide<br /> for Funeral Home Staff<br /> by Dr. Alan Wolfelt<br /> Funeral Home Success Story | page 10<br /> R.S. Kane Funeral Home<br /> Company Spotlight | page 18<br /> Lamcraft<br /> Estate Settlement Success Tips | page 14<br /> by Melissa Best<br /> Preneed Sales Success | page 20<br /> by Tom Holland<br /> Price Versus Quality: Lessons From Starbucks - Part 2 | page 22<br /> by Marty and Kara Gray Ludlum<br /> Cremation is No Less Important | pa<a title="FBA May/Jun 2015 Canada page 1" href="http://viewer.zmags.com/publication/5f1bc2a9?page=1"> The Funeral Professional's Premier Resource for B</a> <a title="FBA May/Jun 2015 Canada page 2" href="http://viewer.zmags.com/publication/5f1bc2a9?page=2"> </a> <a title="FBA May/Jun 2015 Canada page 3" href="http://viewer.zmags.com/publication/5f1bc2a9?page=3"> </a> <a title="FBA May/Jun 2015 Canada page 4" href="http://viewer.zmags.com/publication/5f1bc2a9?page=4"> CONTENTS MAy/june </a> <a title="FBA May/Jun 2015 Canada page 5" href="http://viewer.zmags.com/publication/5f1bc2a9?page=5"> THE ONLY NOT-FOR-PROFIT ORGANIZATION OF FUNERAL P</a> <a title="FBA May/Jun 2015 Canada page 6" href="http://viewer.zmags.com/publication/5f1bc2a9?page=6"> breaking news & industry announcements the i</a> <a title="FBA May/Jun 2015 Canada page 7" href="http://viewer.zmags.com/publication/5f1bc2a9?page=7"> Fsac 2015 convention: reaching new Heights at Lak</a> <a title="FBA May/Jun 2015 Canada page 8" href="http://viewer.zmags.com/publication/5f1bc2a9?page=8"> Featured reading: Educating the Families You S</a> <a title="FBA May/Jun 2015 Canada page 9" href="http://viewer.zmags.com/publication/5f1bc2a9?page=9"> </a> <a title="FBA May/Jun 2015 Canada page 10" href="http://viewer.zmags.com/publication/5f1bc2a9?page=10"> SucceSS Story Attentively serving </a> <a title="FBA May/Jun 2015 Canada page 11" href="http://viewer.zmags.com/publication/5f1bc2a9?page=11"> A third building block of their success is their </a> <a title="FBA May/Jun 2015 Canada page 12" href="http://viewer.zmags.com/publication/5f1bc2a9?page=12"> 12 FBA CANADA May | June 2015 </a> <a title="FBA May/Jun 2015 Canada page 13" href="http://viewer.zmags.com/publication/5f1bc2a9?page=13"> www.funeralbusinessadvisor.com </a> <a title="FBA May/Jun 2015 Canada page 14" href="http://viewer.zmags.com/publication/5f1bc2a9?page=14"> Estate Settlement Success Tips By Melissa B</a> <a title="FBA May/Jun 2015 Canada page 15" href="http://viewer.zmags.com/publication/5f1bc2a9?page=15"> Top 10 NOT To Do’s for Executors: 1. Not taking t</a> <a title="FBA May/Jun 2015 Canada page 16" href="http://viewer.zmags.com/publication/5f1bc2a9?page=16"> EASY ARRANGER Easy Arranger is the profession’s </a> <a title="FBA May/Jun 2015 Canada page 17" href="http://viewer.zmags.com/publication/5f1bc2a9?page=17"> THE FUNERAL PLANNER The Funeral Planner works wi</a> <a title="FBA May/Jun 2015 Canada page 18" href="http://viewer.zmags.com/publication/5f1bc2a9?page=18"> who is Lamcraft and what product or service do th</a> <a title="FBA May/Jun 2015 Canada page 19" href="http://viewer.zmags.com/publication/5f1bc2a9?page=19"> </a> <a title="FBA May/Jun 2015 Canada page 20" href="http://viewer.zmags.com/publication/5f1bc2a9?page=20"> Preneed Sales Success By: Tom Holland Ihave</a> <a title="FBA May/Jun 2015 Canada page 21" href="http://viewer.zmags.com/publication/5f1bc2a9?page=21"> Step 3: Find out exactly what you need to know, w</a> <a title="FBA May/Jun 2015 Canada page 22" href="http://viewer.zmags.com/publication/5f1bc2a9?page=22"> PRICE VERSUS QUALITY: LESSONS FROM STARBUCKS</a> <a title="FBA May/Jun 2015 Canada page 23" href="http://viewer.zmags.com/publication/5f1bc2a9?page=23"> and pay six times more for exotic coffee drinks w</a> <a title="FBA May/Jun 2015 Canada page 24" href="http://viewer.zmags.com/publication/5f1bc2a9?page=24"> It’s not against the law for McDonalds to sell lo</a> <a title="FBA May/Jun 2015 Canada page 25" href="http://viewer.zmags.com/publication/5f1bc2a9?page=25"> NEARLY ALL CREMATORIES WANT TO NEARLY ALL CREMATO</a> <a title="FBA May/Jun 2015 Canada page 26" href="http://viewer.zmags.com/publication/5f1bc2a9?page=26"> Cremation is No Less Important By: Ethan Darby </a> <a title="FBA May/Jun 2015 Canada page 27" href="http://viewer.zmags.com/publication/5f1bc2a9?page=27"> Customized Insurance Solutions and Services Owned</a> <a title="FBA May/Jun 2015 Canada page 28" href="http://viewer.zmags.com/publication/5f1bc2a9?page=28"> 5 Business Buzzwords You Should Fall In Love With</a> <a title="FBA May/Jun 2015 Canada page 29" href="http://viewer.zmags.com/publication/5f1bc2a9?page=29"> Stay in touch with your families</a> <a title="FBA May/Jun 2015 Canada page 30" href="http://viewer.zmags.com/publication/5f1bc2a9?page=30"> Funeral Business Advisor's Advertiser Ind</a> <a title="FBA May/Jun 2015 Canada page 31" href="http://viewer.zmags.com/publication/5f1bc2a9?page=31"> </a> <a title="FBA May/Jun 2015 Canada page 32" href="http://viewer.zmags.com/publication/5f1bc2a9?page=32"> </a>