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Best regards
Zmags
DEALER EDITION / SEPTEMBER 2016
EXPERTS
OFFER
STRATEGIES
Make used-car ops faster, more profitable
FORUM: FIXED OPERATIONS:
To NHTSA: Dealership creates service
Let there be light dept. assembly line
SEPTEMBER 2016
Volume 48, Number 9
List starts on Page 22
PHOTO/THINKSTOCK
ON THE COVER
EXPERTS OFFER 18
STRATEGIES
Make used-car ops faster, more profitable
BY JIM LEMAN
PHOTO COPYRIGHT © ASIA PIX/BIG CHEESE
2 | SEPTEMBER 2016
WARDSAUTO
9 14 27
FIXED SMART END
OPERATIONS SELLING GAME
Dealership Women in Survey:
Creates Majority as Consumers
Assembly Car Buyers Want
Line Women purchase Shorter
Motorcars' goal i
DEALER EDITION / SEPTEMBER 2016 EXPERTS O
SEPTEMBER 2016 Volume 48, Number 9
9 14 27 FIXED SMART
We welcome readers' feedback,
PHOTO COPYRIGHT © KARA GRUBIS/iSTOCK/THINKSTOCK
EDITOR'S FORUM By Steve Finlay Hella'
POWERED BY PENTON WARDS AUTOMOTIVE GROUP
FIXED OPERATIONS Dealership Creates Service De
FIXED OPERATIONS
FIXED OPERATIONS
“It opened my eyes to differ- ent aspects of t
SMART SELLING WOMEN IN MAJORITY as Car Buyers,
PHOTO COPYRIGHT © INGRAM PUBLISHING/THINKSTOCK W
Dealer Lisa Copeland has
COVER STORY EXPERTS OFFER STRATEGIE
PHOTO COPYRIGHT © ASIA PIX/BIG CHEESE PHOTO/THINK
COVER STORY Nearly half of survey respon-
authorize recommended servic- es,” says the Iraq
WARDSAUTO REMARKETING 150
WARDSAUTO REMARKETING 150
WARDSAUTO REMARKETING 150
WARDSAUTO REMARKETING 150
PROFIT CENTERS TAP BOX TO READ STOR
END GAME By Steve Finlay Survey: Consumers W
END GAME thing shorter than that is a rental
ers who want to get out of their leases with peop