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<br /> The<br /> RetailObserver<br /> 2764 N. Green Valley Pkwy. Suite 508<br /> Henderson, NV 89014-2121<br /> CHANGE SERVICE REQUESTED<br /> 2010 INTERNATIONAL<br /> BUILDERS SHOW<br /> August, 2010 YOUR RESOURCE GUIDE TO THE INDUSTRY Vol. 21, Issue 8<br /> NKBA'S TOP 10<br /> DESIGN TRENDS FOR 2010<br /> S<br /> UBTLETIES, INFLUENCES & INTEGRATION<br /> — PAGE 8<br /> HUDSON'S<br /> APPLIANCE<br /> INDEPENDENT RETAILER GETS<br /> BIG RESULTS FOCUSING ON<br /> THE LITTLE THINGS<br /> — PAGE 34<br /> DEALING WITH<br /> PCI COMPLIANCE<br /> RETAILERS FACING COMPLICATED<br /> AND DEMANDING INFORMATION<br /> SECURITY REQUIREMENTS<br /> — PAGE 30<br /> Printed on Recycled Paper<br /> 10% Post Consumer<br /> PRSRT STD<br /> US Postage<br /> Paid<br /> St. Joseph, MI<br /> Permit No. 158<br /> EASTERN REGION<br /> NORTH ATLANTIC (CENTRAL) NORTH ATLANTIC (UPPER) SOUTHERN STATES (EAST) MID-ATLANTIC <a title="August '10 page 1" href="http://viewer.zmags.com/publication/5fbb8be8?page=1"> The RetailObserver 2764 N. Green Valley Pkwy. Su</a> <a title="August '10 page 2" href="http://viewer.zmags.com/publication/5fbb8be8?page=2"> EASTERN REGION NORTH ATLANTIC (CENTRAL) NORT</a> <a title="August '10 page 3" href="http://viewer.zmags.com/publication/5fbb8be8?page=3"> INTRODUCING THE NEW </a> <a title="August '10 page 4" href="http://viewer.zmags.com/publication/5fbb8be8?page=4"> A S I S E E I T • ELLE’S VIEW • A S I S E E</a> <a title="August '10 page 5" href="http://viewer.zmags.com/publication/5fbb8be8?page=5"> </a> <a title="August '10 page 6" href="http://viewer.zmags.com/publication/5fbb8be8?page=6"> V I E W S • MOE’S MUSINGS • V I E W S Wh</a> <a title="August '10 page 7" href="http://viewer.zmags.com/publication/5fbb8be8?page=7"> CARTER MARKETING WESTCAN MECHANICAL SALES </a> <a title="August '10 page 8" href="http://viewer.zmags.com/publication/5fbb8be8?page=8"> 1 • 2 201 DES TREN THE M</a> <a title="August '10 page 9" href="http://viewer.zmags.com/publication/5fbb8be8?page=9"> • 0 IGN DS EW DESIGNS OF 2010 EN & BATH ASSO</a> <a title="August '10 page 10" href="http://viewer.zmags.com/publication/5fbb8be8?page=10"> 6 2010 DESIGN TRENDS | continued from page 9 | </a> <a title="August '10 page 11" href="http://viewer.zmags.com/publication/5fbb8be8?page=11"> The thickness of a countertop edge outlined by a </a> <a title="August '10 page 12" href="http://viewer.zmags.com/publication/5fbb8be8?page=12"> CALL TO ACTIONMailbag SEND US YOUR SHOTS LOOKIN</a> <a title="August '10 page 13" href="http://viewer.zmags.com/publication/5fbb8be8?page=13"> Book Review How to Hit a Curveball CONFRONT AND O</a> <a title="August '10 page 14" href="http://viewer.zmags.com/publication/5fbb8be8?page=14"> Noteworthy [ ] Keep Counterfeit </a> <a title="August '10 page 15" href="http://viewer.zmags.com/publication/5fbb8be8?page=15"> AUGUST 2010 THE RETAIL OBSERVER 15</a> <a title="August '10 page 16" href="http://viewer.zmags.com/publication/5fbb8be8?page=16"> Industry [ News ] FULGOR MILANO DEBUTS 300 SERI</a> <a title="August '10 page 17" href="http://viewer.zmags.com/publication/5fbb8be8?page=17"> • S.p.A., with a half-century of experience a</a> <a title="August '10 page 18" href="http://viewer.zmags.com/publication/5fbb8be8?page=18"> Industry [ News ] continued from page 17 </a> <a title="August '10 page 19" href="http://viewer.zmags.com/publication/5fbb8be8?page=19"> Introducing the World’s Complementing Sui</a> <a title="August '10 page 20" href="http://viewer.zmags.com/publication/5fbb8be8?page=20"> Industry [ News ] continued from page 18 </a> <a title="August '10 page 21" href="http://viewer.zmags.com/publication/5fbb8be8?page=21"> AUGUST 2010 THE RETAIL OBSERVER 21</a> <a title="August '10 page 22" href="http://viewer.zmags.com/publication/5fbb8be8?page=22"> Industry [ News ] continued from page 20 </a> <a title="August '10 page 23" href="http://viewer.zmags.com/publication/5fbb8be8?page=23"> The function of a professional range. </a> <a title="August '10 page 24" href="http://viewer.zmags.com/publication/5fbb8be8?page=24"> Industry [ News ] continued from page 22 </a> <a title="August '10 page 25" href="http://viewer.zmags.com/publication/5fbb8be8?page=25"> </a> <a title="August '10 page 26" href="http://viewer.zmags.com/publication/5fbb8be8?page=26"> Industry [ News ] continued from page 24 </a> <a title="August '10 page 27" href="http://viewer.zmags.com/publication/5fbb8be8?page=27"> AUGUST 2010 THE RETAIL OBSERVER 27</a> <a title="August '10 page 28" href="http://viewer.zmags.com/publication/5fbb8be8?page=28"> Industry [ News ] continued from page 26 </a> <a title="August '10 page 29" href="http://viewer.zmags.com/publication/5fbb8be8?page=29"> AUGUST 2010 THE RETAIL OBSERVER 29</a> <a title="August '10 page 30" href="http://viewer.zmags.com/publication/5fbb8be8?page=30"> On the Radar • C R E D I T C A R D S E C U</a> <a title="August '10 page 31" href="http://viewer.zmags.com/publication/5fbb8be8?page=31"> yo</a> <a title="August '10 page 32" href="http://viewer.zmags.com/publication/5fbb8be8?page=32"> · ASSOCIATION NEWS CEA 3DTV Study Finds Inter</a> <a title="August '10 page 33" href="http://viewer.zmags.com/publication/5fbb8be8?page=33"> </a> <a title="August '10 page 34" href="http://viewer.zmags.com/publication/5fbb8be8?page=34"> 34 THE RETAIL OBSERVER AUGUST 2010</a> <a title="August '10 page 35" href="http://viewer.zmags.com/publication/5fbb8be8?page=35"> Showroom Spotlight SHOWROOM SPOTLIGHT Focusingo</a> <a title="August '10 page 36" href="http://viewer.zmags.com/publication/5fbb8be8?page=36"> SHOWROOM SPOTLIGHT | continued from page 35 | </a> <a title="August '10 page 37" href="http://viewer.zmags.com/publication/5fbb8be8?page=37"> </a> <a title="August '10 page 38" href="http://viewer.zmags.com/publication/5fbb8be8?page=38"> “SUCCESS COMES FROM KNOWING </a> <a title="August '10 page 39" href="http://viewer.zmags.com/publication/5fbb8be8?page=39"> “Be prepared and be honest.” “You can't let </a> <a title="August '10 page 40" href="http://viewer.zmags.com/publication/5fbb8be8?page=40"> Elly Valas · R E TA I L V I </a> <a title="August '10 page 41" href="http://viewer.zmags.com/publication/5fbb8be8?page=41"> The Leukemia & Lymphoma Society - helping patien</a> <a title="August '10 page 42" href="http://viewer.zmags.com/publication/5fbb8be8?page=42"> John Tschohl · C U S T O M E R S E RV I</a> <a title="August '10 page 43" href="http://viewer.zmags.com/publication/5fbb8be8?page=43"> AUGUST 2010 THE RETAIL OBSERVER 43</a> <a title="August '10 page 44" href="http://viewer.zmags.com/publication/5fbb8be8?page=44"> Chris Thiede · B R A N D B U I L D I</a> <a title="August '10 page 45" href="http://viewer.zmags.com/publication/5fbb8be8?page=45"> AUGUST 2010 THE RETAIL OBSERVER 45</a> <a title="August '10 page 46" href="http://viewer.zmags.com/publication/5fbb8be8?page=46"> Kelly Rigdon · B U S I N E S S S O L U T </a> <a title="August '10 page 47" href="http://viewer.zmags.com/publication/5fbb8be8?page=47"> EDUCATION Enroll Today </a> <a title="August '10 page 48" href="http://viewer.zmags.com/publication/5fbb8be8?page=48"> Rick Segel · R E TA I L B U S I N E </a> <a title="August '10 page 49" href="http://viewer.zmags.com/publication/5fbb8be8?page=49"> TO FIND YOUR LOCAL DISTRIBUTOR PLEASE CALL THE FA</a> <a title="August '10 page 50" href="http://viewer.zmags.com/publication/5fbb8be8?page=50"> Kevin M. Henry · T R E N D S </a> <a title="August '10 page 51" href="http://viewer.zmags.com/publication/5fbb8be8?page=51"> </a> <a title="August '10 page 52" href="http://viewer.zmags.com/publication/5fbb8be8?page=52"> Robert Spector · MOM & POP STORE Th</a> <a title="August '10 page 53" href="http://viewer.zmags.com/publication/5fbb8be8?page=53"> EDUCATION “I’ve had numerous clients w</a> <a title="August '10 page 54" href="http://viewer.zmags.com/publication/5fbb8be8?page=54"> WALL OF FAME• RETAILERS OBSERVED •WALL OF</a> <a title="August '10 page 55" href="http://viewer.zmags.com/publication/5fbb8be8?page=55"> 2010 • UPCOMING EVENTS • 2011 AUGUST 2-6 SUMMER</a> <a title="August '10 page 56" href="http://viewer.zmags.com/publication/5fbb8be8?page=56"> • S E R V I C E N E W S Quality of Service De</a> <a title="August '10 page 57" href="http://viewer.zmags.com/publication/5fbb8be8?page=57"> YOUR CUSTOMERS DESERVE GREAT SERVICE. YOU DESERVE</a> <a title="August '10 page 58" href="http://viewer.zmags.com/publication/5fbb8be8?page=58"> • B U Y I N G G R O U P N E W S </a> <a title="August '10 page 59" href="http://viewer.zmags.com/publication/5fbb8be8?page=59"> </a> <a title="August '10 page 60" href="http://viewer.zmags.com/publication/5fbb8be8?page=60"> • B U Y I N G G R O U P N E W S RentDirect Nat</a> <a title="August '10 page 61" href="http://viewer.zmags.com/publication/5fbb8be8?page=61"> GET CONNECTED ONLINE! The RetailOb</a> <a title="August '10 page 62" href="http://viewer.zmags.com/publication/5fbb8be8?page=62"> • B U Y I N G G R O U P N E W S MEGA Group US</a> <a title="August '10 page 63" href="http://viewer.zmags.com/publication/5fbb8be8?page=63"> </a> <a title="August '10 page 64" href="http://viewer.zmags.com/publication/5fbb8be8?page=64"> Promotions • O N T H E M O V E </a> <a title="August '10 page 65" href="http://viewer.zmags.com/publication/5fbb8be8?page=65"> LOOK WHO'S READING... The RetailObserver </a> <a title="August '10 page 66" href="http://viewer.zmags.com/publication/5fbb8be8?page=66"> Manufacturer {NOTES} •</a> <a title="August '10 page 67" href="http://viewer.zmags.com/publication/5fbb8be8?page=67"> Most The ShelfSpace* Our la</a> <a title="August '10 page 68" href="http://viewer.zmags.com/publication/5fbb8be8?page=68"> It's not just the cold, it's the humidity. Unlik</a>