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Volume 30 Number 4 • July/August 2010 For The Pharmacist<br />
www.computertalk.com<br />
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THe 2010 CHAin<br />
MARkeT RePoRT:<br />
<br />
A Look AT WHeRe<br />
CHAinS STAnd on<br />
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WoRkFLoW SYSTeMS - iVR - BARCode SCAnning<br />
CenTRAL PRoCeSSing - CenTRAL FiLL - PoS<br />
e-SignATuRe CAPTuRe - doCuMenT iMAging<br />
RoBoTiCS - e-PReSCRiBing - MTM And MoRe<br />
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T echnology<br />
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story begins on page 27<br />
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Plus...<br />
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PRSRT STD<br />
U.S. POSTAGE<br />
PAID<br />
Permit #162<br />
ITHACA, NY<br />
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n Reducing Waste in LTC<br />
n What Healthcare Reform<br />
M<a title="ComputerTalk for the Pharmacist page 1" href="http://viewer.zmags.com/publication/5fbfabec?page=1">Volume 30 Number 4 • July/August 2010 </a> Volume 30 Number 4 • July/August 2010 <a title="ComputerTalk for the Pharmacist page 2" href="http://viewer.zmags.com/publication/5fbfabec?page=2"></a> <a title="ComputerTalk for the Pharmacist page 3" href="http://viewer.zmags.com/publication/5fbfabec?page=3"> SoftWriters, Inc.The future o</a> SoftWriters, Inc.The future o<a title="ComputerTalk for the Pharmacist page 4" href="http://viewer.zmags.com/publication/5fbfabec?page=4">In This Issue:The 2010 ChainMarkeT reporT:a Lo</a> In This Issue:The 2010 ChainMarkeT reporT:a Lo<a title="ComputerTalk for the Pharmacist page 5" href="http://viewer.zmags.com/publication/5fbfabec?page=5"> Let ushandle IT“If we had a U</a> Let ushandle IT“If we had a U<a title="ComputerTalk for the Pharmacist page 6" href="http://viewer.zmags.com/publication/5fbfabec?page=6">for the Pharmacistwww.computertalk.comVolume 30</a> for the Pharmacistwww.computertalk.comVolume 30<a title="ComputerTalk for the Pharmacist page 7" href="http://viewer.zmags.com/publication/5fbfabec?page=7"> Keep customerscoming back.QS/1®’s MSM™</a> Keep customerscoming back.QS/1®’s MSM™<a title="ComputerTalk for the Pharmacist page 8" href="http://viewer.zmags.com/publication/5fbfabec?page=8">IndustryWatchMobile Phone AppsLink Patients to</a> IndustryWatchMobile Phone AppsLink Patients to<a title="ComputerTalk for the Pharmacist page 9" href="http://viewer.zmags.com/publication/5fbfabec?page=9">July/August 2010 7</a> July/August 2010 7<a title="ComputerTalk for the Pharmacist page 10" href="http://viewer.zmags.com/publication/5fbfabec?page=10">IndustryWatch continued from page 6The inven</a> IndustryWatch continued from page 6The inven<a title="ComputerTalk for the Pharmacist page 11" href="http://viewer.zmags.com/publication/5fbfabec?page=11">the management of third-partyclaims reconciliati</a> the management of third-partyclaims reconciliati<a title="ComputerTalk for the Pharmacist page 12" href="http://viewer.zmags.com/publication/5fbfabec?page=12">Reducing MedicationWaste in LTCby Jim Moncrief</a> Reducing MedicationWaste in LTCby Jim Moncrief<a title="ComputerTalk for the Pharmacist page 13" href="http://viewer.zmags.com/publication/5fbfabec?page=13">featureReducing Medication Wastemachines on th</a> featureReducing Medication Wastemachines on th<a title="ComputerTalk for the Pharmacist page 14" href="http://viewer.zmags.com/publication/5fbfabec?page=14">featureReducing Medication Wastecontinued from </a> featureReducing Medication Wastecontinued from <a title="ComputerTalk for the Pharmacist page 15" href="http://viewer.zmags.com/publication/5fbfabec?page=15">IT Securityand Architecture: How DidWe Get into</a> IT Securityand Architecture: How DidWe Get into<a title="ComputerTalk for the Pharmacist page 16" href="http://viewer.zmags.com/publication/5fbfabec?page=16">featureIT Security continued from previous pag</a> featureIT Security continued from previous pag<a title="ComputerTalk for the Pharmacist page 17" href="http://viewer.zmags.com/publication/5fbfabec?page=17">featureIT Securitywell established and well und</a> featureIT Securitywell established and well und<a title="ComputerTalk for the Pharmacist page 18" href="http://viewer.zmags.com/publication/5fbfabec?page=18">featureIT Security continued from previous page</a> featureIT Security continued from previous page<a title="ComputerTalk for the Pharmacist page 19" href="http://viewer.zmags.com/publication/5fbfabec?page=19">Technology HelpsPharmacies Growon The Great Ame</a> Technology HelpsPharmacies Growon The Great Ame<a title="ComputerTalk for the Pharmacist page 20" href="http://viewer.zmags.com/publication/5fbfabec?page=20">featureRoad Tripcontinued from previous pagei</a> featureRoad Tripcontinued from previous pagei<a title="ComputerTalk for the Pharmacist page 21" href="http://viewer.zmags.com/publication/5fbfabec?page=21">featureRoad Trip </a> featureRoad Trip <a title="ComputerTalk for the Pharmacist page 22" href="http://viewer.zmags.com/publication/5fbfabec?page=22">featureRoad Tripcontinued from previous page</a> featureRoad Tripcontinued from previous page<a title="ComputerTalk for the Pharmacist page 23" href="http://viewer.zmags.com/publication/5fbfabec?page=23">AmericAn Society for AutomAtion in PhArmAcyASAP</a> AmericAn Society for AutomAtion in PhArmAcyASAP<a title="ComputerTalk for the Pharmacist page 24" href="http://viewer.zmags.com/publication/5fbfabec?page=24">featureRoad Tripcontinued from page 20and retu</a> featureRoad Tripcontinued from page 20and retu<a title="ComputerTalk for the Pharmacist page 25" href="http://viewer.zmags.com/publication/5fbfabec?page=25">Identifying Workaroundsby Wes Wilkerson, Pharm.</a> Identifying Workaroundsby Wes Wilkerson, Pharm.<a title="ComputerTalk for the Pharmacist page 26" href="http://viewer.zmags.com/publication/5fbfabec?page=26">featureWorkaroundscontinued from previous page</a> featureWorkaroundscontinued from previous page<a title="ComputerTalk for the Pharmacist page 27" href="http://viewer.zmags.com/publication/5fbfabec?page=27">“Emdeon's Medicare and Medicaid DME solutions </a> “Emdeon's Medicare and Medicaid DME solutions <a title="ComputerTalk for the Pharmacist page 28" href="http://viewer.zmags.com/publication/5fbfabec?page=28">featureWorkaroundscontinued from page 24sugge</a> featureWorkaroundscontinued from page 24sugge<a title="ComputerTalk for the Pharmacist page 29" href="http://viewer.zmags.com/publication/5fbfabec?page=29">the 2010 ChAinMArket report:A Look At Where Ch</a> the 2010 ChAinMArket report:A Look At Where Ch<a title="ComputerTalk for the Pharmacist page 30" href="http://viewer.zmags.com/publication/5fbfabec?page=30">continued from previous pageCoreteChnoLogiesB</a> continued from previous pageCoreteChnoLogiesB<a title="ComputerTalk for the Pharmacist page 31" href="http://viewer.zmags.com/publication/5fbfabec?page=31">Provide outstanding patient care, everytime.</a> Provide outstanding patient care, everytime.<a title="ComputerTalk for the Pharmacist page 32" href="http://viewer.zmags.com/publication/5fbfabec?page=32">TCGRx Retail Solutions™Do More With Less</a> TCGRx Retail Solutions™Do More With Less<a title="ComputerTalk for the Pharmacist page 33" href="http://viewer.zmags.com/publication/5fbfabec?page=33">Keep prescriptions moving.QS/1®’s NRx®</a> Keep prescriptions moving.QS/1®’s NRx®<a title="ComputerTalk for the Pharmacist page 34" href="http://viewer.zmags.com/publication/5fbfabec?page=34">continued from page 30jority see patients prefer</a> continued from page 30jority see patients prefer<a title="ComputerTalk for the Pharmacist page 35" href="http://viewer.zmags.com/publication/5fbfabec?page=35"> cover storychain market </a> cover storychain market <a title="ComputerTalk for the Pharmacist page 36" href="http://viewer.zmags.com/publication/5fbfabec?page=36">continued from previous pageavailable to pharmac</a> continued from previous pageavailable to pharmac<a title="ComputerTalk for the Pharmacist page 37" href="http://viewer.zmags.com/publication/5fbfabec?page=37">Networked.How are your stores linked togethe</a> Networked.How are your stores linked togethe<a title="ComputerTalk for the Pharmacist page 38" href="http://viewer.zmags.com/publication/5fbfabec?page=38"> cover storychain market </a> cover storychain market <a title="ComputerTalk for the Pharmacist page 39" href="http://viewer.zmags.com/publication/5fbfabec?page=39">July/August 2010 37</a> July/August 2010 37<a title="ComputerTalk for the Pharmacist page 40" href="http://viewer.zmags.com/publication/5fbfabec?page=40"> cover storychain market </a> cover storychain market <a title="ComputerTalk for the Pharmacist page 41" href="http://viewer.zmags.com/publication/5fbfabec?page=41">In a World of noThese days your pharmacy depen</a> In a World of noThese days your pharmacy depen<a title="ComputerTalk for the Pharmacist page 42" href="http://viewer.zmags.com/publication/5fbfabec?page=42"> cover storychain market </a> cover storychain market <a title="ComputerTalk for the Pharmacist page 43" href="http://viewer.zmags.com/publication/5fbfabec?page=43">readyautomateTargeting your pharmacy's bottom l</a> readyautomateTargeting your pharmacy's bottom l<a title="ComputerTalk for the Pharmacist page 44" href="http://viewer.zmags.com/publication/5fbfabec?page=44">george’scorner50 YearsFifty years ago</a> george’scorner50 YearsFifty years ago<a title="ComputerTalk for the Pharmacist page 45" href="http://viewer.zmags.com/publication/5fbfabec?page=45">The Doc-U-Dose® Multi-dosepackaging system provi</a> The Doc-U-Dose® Multi-dosepackaging system provi<a title="ComputerTalk for the Pharmacist page 46" href="http://viewer.zmags.com/publication/5fbfabec?page=46">george’scornercontinued from page 42The cust</a> george’scornercontinued from page 42The cust<a title="ComputerTalk for the Pharmacist page 47" href="http://viewer.zmags.com/publication/5fbfabec?page=47">technologycornerSurvey Reports HugeDemand </a> technologycornerSurvey Reports HugeDemand <a title="ComputerTalk for the Pharmacist page 48" href="http://viewer.zmags.com/publication/5fbfabec?page=48">technologycorner continued from previous page</a> technologycorner continued from previous page<a title="ComputerTalk for the Pharmacist page 49" href="http://viewer.zmags.com/publication/5fbfabec?page=49">catalystcornerThe Powerof PartnershipsN</a> catalystcornerThe Powerof PartnershipsN<a title="ComputerTalk for the Pharmacist page 50" href="http://viewer.zmags.com/publication/5fbfabec?page=50">catalystcornercontinued from previous pagele</a> catalystcornercontinued from previous pagele<a title="ComputerTalk for the Pharmacist page 51" href="http://viewer.zmags.com/publication/5fbfabec?page=51">viewpointsHealthcare Reform:The Pharmacy </a> viewpointsHealthcare Reform:The Pharmacy <a title="ComputerTalk for the Pharmacist page 52" href="http://viewer.zmags.com/publication/5fbfabec?page=52">viewpointscontinued from previous page </a> viewpointscontinued from previous page <a title="ComputerTalk for the Pharmacist page 53" href="http://viewer.zmags.com/publication/5fbfabec?page=53">DME accreditation in the fall of2009 to bill for</a> DME accreditation in the fall of2009 to bill for<a title="ComputerTalk for the Pharmacist page 54" href="http://viewer.zmags.com/publication/5fbfabec?page=54">conferencecircuitThe American Society for Aut</a> conferencecircuitThe American Society for Aut<a title="ComputerTalk for the Pharmacist page 55" href="http://viewer.zmags.com/publication/5fbfabec?page=55">ASAP Midyear Industry & Technology Issues Confere</a> ASAP Midyear Industry & Technology Issues Confere<a title="ComputerTalk for the Pharmacist page 56" href="http://viewer.zmags.com/publication/5fbfabec?page=56">conferencecircuitQS/1 2010 Customer Conference</a> conferencecircuitQS/1 2010 Customer Conference<a title="ComputerTalk for the Pharmacist page 57" href="http://viewer.zmags.com/publication/5fbfabec?page=57">peopletalk➤ William T. Winsley, M.S., R.Ph.,</a> peopletalk➤ William T. Winsley, M.S., R.Ph.,<a title="ComputerTalk for the Pharmacist page 58" href="http://viewer.zmags.com/publication/5fbfabec?page=58">American Society for Automation in Pharmacy</a> American Society for Automation in Pharmacy<a title="ComputerTalk for the Pharmacist page 59" href="http://viewer.zmags.com/publication/5fbfabec?page=59">A few of Rx30's newest users </a> A few of Rx30's newest users <a title="ComputerTalk for the Pharmacist page 60" href="http://viewer.zmags.com/publication/5fbfabec?page=60">Pharmacy AutomationReady. Set. Grow.Whether </a> Pharmacy AutomationReady. Set. Grow.Whether