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<br /> PMEXPO Best Booth Awards x PACE Winner Bellemeade Farms x Record-Breaking Year for DC Multifamily<br /> Understanding Elevator Inspections x The Litmus Test of Ethical Excellence x Tips on Preventing Lyme Disease<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> SAVE WITH WASHINGTON GAS'S<br /> MULTIFAMILY PIPING PROGRAM.<br /> Before you build your next multifamily project or<br /> remodel your existing multifamily building, contact<br /> Washington Gas. Your project may be eligible to<br /> receive a contribution to offset your houseline<br /> installation costs. In some cases, the contribution<br /> your project receives may cover your internal piping<br /> costs completely. Partner with the best in the<br /> business—Washington Gas.<br /> BuildSmartChooseGas.com<br /> 2 www.pma-dc.org www.bestapartmentsindc.com<br /> PRESIDENT’<a title="bulletin_may17 page 1" href="http://viewer.zmags.com/publication/61036226?page=1"> PMEXPO Best Booth Awards x PACE Winner Belleme</a> <a title="bulletin_may17 page 2" href="http://viewer.zmags.com/publication/61036226?page=2"> SAVE WITH WASHINGTON GAS'S MULTIFAMILY PIPING PRO</a> <a title="bulletin_may17 page 3" href="http://viewer.zmags.com/publication/61036226?page=3"> PRESIDENT’S MESSAGE Hitting a Grand Slam All</a> <a title="bulletin_may17 page 4" href="http://viewer.zmags.com/publication/61036226?page=4"> 4 www.pma-dc.org </a> <a title="bulletin_may17 page 5" href="http://viewer.zmags.com/publication/61036226?page=5"> The Buzz The Litmus Test of Ethical Excellence: </a> <a title="bulletin_may17 page 6" href="http://viewer.zmags.com/publication/61036226?page=6"> The Litmus Test of Ethical Excellence: How to Ens</a> <a title="bulletin_may17 page 7" href="http://viewer.zmags.com/publication/61036226?page=7"> Next, consider the “side effects”: what’s good fo</a> <a title="bulletin_may17 page 8" href="http://viewer.zmags.com/publication/61036226?page=8"> Is it right or wrong for a resident at your commu</a> <a title="bulletin_may17 page 9" href="http://viewer.zmags.com/publication/61036226?page=9"> Volunteer at Stephen Knolls School Volunteer on</a> <a title="bulletin_may17 page 10" href="http://viewer.zmags.com/publication/61036226?page=10"> AFTERNOON GENERAL MEMBERSHIP MEETING AND HAPPY HO</a> <a title="bulletin_may17 page 11" href="http://viewer.zmags.com/publication/61036226?page=11"> Achieve Success in Challenging Times Thursday, Ma</a> <a title="bulletin_may17 page 12" href="http://viewer.zmags.com/publication/61036226?page=12"> Record-Breaking Year for DC Multifamily Washin</a> <a title="bulletin_may17 page 13" href="http://viewer.zmags.com/publication/61036226?page=13"> Welcome New Members The following is a list of</a> <a title="bulletin_may17 page 14" href="http://viewer.zmags.com/publication/61036226?page=14"> How to Create Compelling Resident Experience M</a> <a title="bulletin_may17 page 15" href="http://viewer.zmags.com/publication/61036226?page=15"> Tom’s Blog Stuck in the Past My daughter is a 19</a> <a title="bulletin_may17 page 16" href="http://viewer.zmags.com/publication/61036226?page=16"> Five-Star Sponsor Spotlight Property owners an</a> <a title="bulletin_may17 page 17" href="http://viewer.zmags.com/publication/61036226?page=17"> fast and dependable bed bug prevention. If you ar</a> <a title="bulletin_may17 page 18" href="http://viewer.zmags.com/publication/61036226?page=18"> areas (which are often “no-man’s-land” and are no</a> <a title="bulletin_may17 page 19" href="http://viewer.zmags.com/publication/61036226?page=19"> fever, joint and muscle pain and an overall feeli</a> <a title="bulletin_may17 page 20" href="http://viewer.zmags.com/publication/61036226?page=20"> Question of the Month How Do You Show Residents Y</a> <a title="bulletin_may17 page 21" href="http://viewer.zmags.com/publication/61036226?page=21"> Deborah Gross We love to show our appreciation</a> <a title="bulletin_may17 page 22" href="http://viewer.zmags.com/publication/61036226?page=22"> Larissa We host monthly resident events</a> <a title="bulletin_may17 page 23" href="http://viewer.zmags.com/publication/61036226?page=23"> April Photo Gallery Photos courtesy of Commercial</a> <a title="bulletin_may17 page 24" href="http://viewer.zmags.com/publication/61036226?page=24"> John Bergman (Havtech) leads an operations semina</a> <a title="bulletin_may17 page 25" href="http://viewer.zmags.com/publication/61036226?page=25"> Karen Trueman (Legend Management) listens to Joe </a> <a title="bulletin_may17 page 26" href="http://viewer.zmags.com/publication/61036226?page=26"> Daniel Ramey (The Donaldson Group) got a football</a> <a title="bulletin_may17 page 27" href="http://viewer.zmags.com/publication/61036226?page=27"> ASSOCIATE MEMBER DIGEST PMEXPO Best Booth Awards</a> <a title="bulletin_may17 page 28" href="http://viewer.zmags.com/publication/61036226?page=28"> The Best Display winner, Matrix Fitness, is one o</a> <a title="bulletin_may17 page 29" href="http://viewer.zmags.com/publication/61036226?page=29"> Operations Corner Understanding the Elevator Insp</a> <a title="bulletin_may17 page 30" href="http://viewer.zmags.com/publication/61036226?page=30"> Elevator machine room: controllers To reduce str</a> <a title="bulletin_may17 page 31" href="http://viewer.zmags.com/publication/61036226?page=31"> Operations Council Demonstration: Elevator Contra</a> <a title="bulletin_may17 page 32" href="http://viewer.zmags.com/publication/61036226?page=32"> PMA’s Maintenance Professional Hall of Fame is a </a> <a title="bulletin_may17 page 33" href="http://viewer.zmags.com/publication/61036226?page=33"> Mary Alice calls Donna the “calming force” for th</a> <a title="bulletin_may17 page 34" href="http://viewer.zmags.com/publication/61036226?page=34"> 34 www.pma-dc.org PACE Awards Spotlight Vir</a> <a title="bulletin_may17 page 35" href="http://viewer.zmags.com/publication/61036226?page=35"> Raving Fans When apartment residents say nice thi</a> <a title="bulletin_may17 page 36" href="http://viewer.zmags.com/publication/61036226?page=36"> competitors? What is in its secret sauce that mak</a> <a title="bulletin_may17 page 37" href="http://viewer.zmags.com/publication/61036226?page=37"> “Last month we treated our residents to a two-day</a> <a title="bulletin_may17 page 38" href="http://viewer.zmags.com/publication/61036226?page=38"> PMA SUMMER CLASSIC ANNUAL GOL</a> <a title="bulletin_may17 page 39" href="http://viewer.zmags.com/publication/61036226?page=39"> Last year we changed the name of this iconic PMA </a> <a title="bulletin_may17 page 40" href="http://viewer.zmags.com/publication/61036226?page=40"> Commissioner (50 available) $1,800 One foursome, </a> <a title="bulletin_may17 page 41" href="http://viewer.zmags.com/publication/61036226?page=41"> Committee Corner The following is a short recap o</a> <a title="bulletin_may17 page 42" href="http://viewer.zmags.com/publication/61036226?page=42"> Associate Council The Associate Membership Counci</a> <a title="bulletin_may17 page 43" href="http://viewer.zmags.com/publication/61036226?page=43"> Holiday Ball Committee Save the date for the 2017</a> <a title="bulletin_may17 page 44" href="http://viewer.zmags.com/publication/61036226?page=44"> Fourth Annual Reverse Trade Show PMA is recrui</a> <a title="bulletin_may17 page 45" href="http://viewer.zmags.com/publication/61036226?page=45"> Leverage the Planning Fallacy Into a Property Ass</a> <a title="bulletin_may17 page 46" href="http://viewer.zmags.com/publication/61036226?page=46"> 2017 Leasing Professional Awards PMA’s Leasing</a> <a title="bulletin_may17 page 47" href="http://viewer.zmags.com/publication/61036226?page=47"> MAY 2017 | BULLETIN 47</a> <a title="bulletin_may17 page 48" href="http://viewer.zmags.com/publication/61036226?page=48"> Last Chance to Reserve for the Leasing Summit </a> <a title="bulletin_may17 page 49" href="http://viewer.zmags.com/publication/61036226?page=49"> MAY 2017 | BULLETIN 49</a> <a title="bulletin_may17 page 50" href="http://viewer.zmags.com/publication/61036226?page=50"> PMA’s 2017 Five-Star Sponsors 50 w</a>