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<br /> 4 JIM ZIEGLER<br /> Dealers dig in. 26 PLAYING NICE<br /> Get sales, F&I staffers<br /> to work together.<br /> “I'm Going<br /> to Tell<br /> That Story”<br /> JENELL ROSS<br /> IS NEW PRESIDENT<br /> OF AMERICAN INTERNATIONAL<br /> AUTO DEALERS ASSN.<br /> PAGE 14<br /> A PENTON MEDIA PUBLICATION<br /> 29 WRONG PARTS<br /> How to keep inventory duds<br /> from draining profits.<br /> March 2013<br /> NADA<br /> CONVENTION<br /> COVERAGE<br /> starts on page 12.<br /> <br /> Volume 47, Number 3<br /> 10Second-generation dealer Aaron<br /> Zeigler expands family business.<br /> ON THE COVER:<br /> 12NADA Sticks With Same Battle Plan<br /> Complete coverage of the National Automobile Dealers Assn.<br /> convention in Orlando, FL.<br /> By Steve Finlay an Aaron Foley<br /> FEATURES:<br /> 6 '13 Vehicle Sales Will Rev<br /> Economist tells why<a title="March 2013 page 1" href="http://viewer.zmags.com/publication/719c3267?page=1"> 4 JIM ZIEGLER Dealers dig in. 26 PLA</a> <a title="March 2013 page 2" href="http://viewer.zmags.com/publication/719c3267?page=2"> </a> <a title="March 2013 page 3" href="http://viewer.zmags.com/publication/719c3267?page=3"> Volume 47, Number 3 10Second-generation de</a> <a title="March 2013 page 4" href="http://viewer.zmags.com/publication/719c3267?page=4"> EDITOR'S FORUM BY STEVE FINLAY We welcome readers</a> <a title="March 2013 page 5" href="http://viewer.zmags.com/publication/719c3267?page=5"> Some DMS vendors make a living out of selling you</a> <a title="March 2013 page 6" href="http://viewer.zmags.com/publication/719c3267?page=6"> THE WAY I SEE IT BY JIM ZIEGLER We welcome reader</a> <a title="March 2013 page 7" href="http://viewer.zmags.com/publication/719c3267?page=7"> With five totally redesigned new model introd</a> <a title="March 2013 page 8" href="http://viewer.zmags.com/publication/719c3267?page=8"> ECONOMY Why 2013 Vehicle Sales Will Rev O </a> <a title="March 2013 page 9" href="http://viewer.zmags.com/publication/719c3267?page=9"> SCORECARD Record Year for Throughput Average sale</a> <a title="March 2013 page 10" href="http://viewer.zmags.com/publication/719c3267?page=10"> WARD'S TOP 500 DEALER PROFILE Doing A-OK in</a> <a title="March 2013 page 11" href="http://viewer.zmags.com/publication/719c3267?page=11"> 2013 TIME DEALER OF THE YEAR WINNER MICHAEL ALFOR</a> <a title="March 2013 page 12" href="http://viewer.zmags.com/publication/719c3267?page=12"> WARD'S TOP 500 DEALER PROFILE Aaron Zeigler overs</a> <a title="March 2013 page 13" href="http://viewer.zmags.com/publication/719c3267?page=13"> Where are YOU on this </a> <a title="March 2013 page 14" href="http://viewer.zmags.com/publication/719c3267?page=14"> NADA CONVENTION Dealers Want to Continue Onward a</a> <a title="March 2013 page 15" href="http://viewer.zmags.com/publication/719c3267?page=15"> NADA Sticks With Same Battle Plan T he </a> <a title="March 2013 page 16" href="http://viewer.zmags.com/publication/719c3267?page=16"> NADA CONVENTION Cody Rusk introduce</a> <a title="March 2013 page 17" href="http://viewer.zmags.com/publication/719c3267?page=17"> Assn. Study: Service Dept. Upgrades Pay Off; Othe</a> <a title="March 2013 page 18" href="http://viewer.zmags.com/publication/719c3267?page=18"> NADA CONVENTION Current Dealer Franchise System `</a> <a title="March 2013 page 19" href="http://viewer.zmags.com/publication/719c3267?page=19"> Cadillac Feels `Really Good About Showroom Plans'</a> <a title="March 2013 page 20" href="http://viewer.zmags.com/publication/719c3267?page=20"> NADA CONVENTION continued from previous page say</a> <a title="March 2013 page 21" href="http://viewer.zmags.com/publication/719c3267?page=21"> Plans for Chrysler Capital Finance Arm `Vague' to</a> <a title="March 2013 page 22" href="http://viewer.zmags.com/publication/719c3267?page=22"> DEALER MANAGEMENT What Successful Dealers Do Proc</a> <a title="March 2013 page 23" href="http://viewer.zmags.com/publication/719c3267?page=23"> Dealers Should Trust But Verify Cordiality is nee</a> <a title="March 2013 page 24" href="http://viewer.zmags.com/publication/719c3267?page=24"> PROFITCENTER: REMARKETING Used-Car Market S</a> <a title="March 2013 page 25" href="http://viewer.zmags.com/publication/719c3267?page=25"> PROFITCENTER: SALES Why Stop at Buying One Car? A</a> <a title="March 2013 page 26" href="http://viewer.zmags.com/publication/719c3267?page=26"> PROFITCENTER: INTERNET MARKETING Internet S</a> <a title="March 2013 page 27" href="http://viewer.zmags.com/publication/719c3267?page=27"> PROFITCENTER: FINANCE & INSURANCE Back Off Backda</a> <a title="March 2013 page 28" href="http://viewer.zmags.com/publication/719c3267?page=28"> PROFITCENTER: FINANCE & INSURANCE Getting E</a> <a title="March 2013 page 29" href="http://viewer.zmags.com/publication/719c3267?page=29"> `We've Passed That Limit' Too much regulating is </a> <a title="March 2013 page 30" href="http://viewer.zmags.com/publication/719c3267?page=30"> PROFITCENTER: FINANCE & INSURANCE Gaining T</a> <a title="March 2013 page 31" href="http://viewer.zmags.com/publication/719c3267?page=31"> PROFITCENTER: FIXED OPERATIONS Watch Those Specia</a> <a title="March 2013 page 32" href="http://viewer.zmags.com/publication/719c3267?page=32"> TECHNOLOGY Chrysler Touts, Expands AWD Auto</a> <a title="March 2013 page 33" href="http://viewer.zmags.com/publication/719c3267?page=33"> General Motors Vehicles to Get Fastest Wireless N</a> <a title="March 2013 page 34" href="http://viewer.zmags.com/publication/719c3267?page=34"> END GAME BY DAVID RUGGLES Things Heat Up</a> <a title="March 2013 page 35" href="http://viewer.zmags.com/publication/719c3267?page=35"> Where are YOU on this </a> <a title="March 2013 page 36" href="http://viewer.zmags.com/publication/719c3267?page=36"> “Our customers high five us as they leave F&I.” </a>