If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> A Unique<br /> model<br /> of Medicine<br /> 2012 Annual Report<br /> DEAR FRIENDS<br /> We live in an exceptional moment in healthcare.<br /> It is a time of change, challenge and anxiety.<br /> There is hope and fear amid exploding knowl-<br /> edge. We have an opportunity to lead in this<br /> environment. We have the will, the resources<br /> and the intellectual capital. Most important,<br /> we have the right model of medicine. We must<br /> prepare to move healthcare to the next level of<br /> quality, empathy and value.<br /> Cleveland Clinic had an outstanding year in<br /> 2012. Caregivers recorded more than 5 million<br /> patient visits, which included 125,000 new pa-<br /> tients visits. We logged almost a million same-<br /> day appointments. Patient demand for services<br /> at the new Richard E. Jacobs Health Center,<br /> Twinsburg Family Health Center and Stephanie<br /> Tubbs Jones Health Center exceeded expecta-<br /> tions. <a title="2012 Annual Report page 1" href="http://viewer.zmags.com/publication/71bd62a6?page=1"> A Unique model of Medicine 2012 Ann</a> <a title="2012 Annual Report page 2" href="http://viewer.zmags.com/publication/71bd62a6?page=2"> DEAR FRIENDS We live in an exceptional moment i</a> <a title="2012 Annual Report page 3" href="http://viewer.zmags.com/publication/71bd62a6?page=3"> rewards high patient volumes toward a system that</a> <a title="2012 Annual Report page 4" href="http://viewer.zmags.com/publication/71bd62a6?page=4"> A UNIqUE MoDEl oF MEDICINE How It Works Clevela</a> <a title="2012 Annual Report page 5" href="http://viewer.zmags.com/publication/71bd62a6?page=5"> innovate for better patient care and give every p</a> <a title="2012 Annual Report page 6" href="http://viewer.zmags.com/publication/71bd62a6?page=6"> A UniqUe Model of Medicine The Group Practice M</a> <a title="2012 Annual Report page 7" href="http://viewer.zmags.com/publication/71bd62a6?page=7"> Group Practice Physician Leadership INTEG</a> <a title="2012 Annual Report page 8" href="http://viewer.zmags.com/publication/71bd62a6?page=8"> </a> <a title="2012 Annual Report page 9" href="http://viewer.zmags.com/publication/71bd62a6?page=9"> 3 Number one Specialty Rankings Cleveland Clinic</a> <a title="2012 Annual Report page 10" href="http://viewer.zmags.com/publication/71bd62a6?page=10"> Photo: Tom Merce</a> <a title="2012 Annual Report page 11" href="http://viewer.zmags.com/publication/71bd62a6?page=11"> 27 Patient-Focused Institutes Institutes are pat</a> <a title="2012 Annual Report page 12" href="http://viewer.zmags.com/publication/71bd62a6?page=12"> Photo: IBM</a> <a title="2012 Annual Report page 13" href="http://viewer.zmags.com/publication/71bd62a6?page=13"> 5 Number of Years Medical information is doublin</a> <a title="2012 Annual Report page 14" href="http://viewer.zmags.com/publication/71bd62a6?page=14"> Photo: © Roger Mastroianni</a> <a title="2012 Annual Report page 15" href="http://viewer.zmags.com/publication/71bd62a6?page=15"> 58 Thousand Major Media Hits News and feature st</a> <a title="2012 Annual Report page 16" href="http://viewer.zmags.com/publication/71bd62a6?page=16"> </a> <a title="2012 Annual Report page 17" href="http://viewer.zmags.com/publication/71bd62a6?page=17"> 5 Physicians in Quality Alliance ,200 The Qualit</a> <a title="2012 Annual Report page 18" href="http://viewer.zmags.com/publication/71bd62a6?page=18"> </a> <a title="2012 Annual Report page 19" href="http://viewer.zmags.com/publication/71bd62a6?page=19"> 10 Appointment Requests Million Same-Day . Acce</a> <a title="2012 Annual Report page 20" href="http://viewer.zmags.com/publication/71bd62a6?page=20"> Photo: Stephen Travarca Photographs © Catherine O</a> <a title="2012 Annual Report page 21" href="http://viewer.zmags.com/publication/71bd62a6?page=21"> 1 Ranking for Inpatient Satisfaction Cleveland C</a> <a title="2012 Annual Report page 22" href="http://viewer.zmags.com/publication/71bd62a6?page=22"> </a> <a title="2012 Annual Report page 23" href="http://viewer.zmags.com/publication/71bd62a6?page=23"> 1 One Sperm; One Conception One sperm was all t</a> <a title="2012 Annual Report page 24" href="http://viewer.zmags.com/publication/71bd62a6?page=24"> </a> <a title="2012 Annual Report page 25" href="http://viewer.zmags.com/publication/71bd62a6?page=25"> 1 1.9 Average Incoming MCAT Score Cleveland Clin</a> <a title="2012 Annual Report page 26" href="http://viewer.zmags.com/publication/71bd62a6?page=26"> </a> <a title="2012 Annual Report page 27" href="http://viewer.zmags.com/publication/71bd62a6?page=27"> 754 t Million Dollars in Community Benefit Cle</a> <a title="2012 Annual Report page 28" href="http://viewer.zmags.com/publication/71bd62a6?page=28"> IN ThE MEDIA CLEvELaND CLINIC CONTINuES TO BE th</a> <a title="2012 Annual Report page 29" href="http://viewer.zmags.com/publication/71bd62a6?page=29"> their newspapers, laptops or tablets to see a lea</a> <a title="2012 Annual Report page 30" href="http://viewer.zmags.com/publication/71bd62a6?page=30"> ThE WAll STREET JoURNAl, Dec. 18, 2012 Cleveland</a> <a title="2012 Annual Report page 31" href="http://viewer.zmags.com/publication/71bd62a6?page=31"> Dr. Cosgrove: We knew that we had to reduce costs</a> <a title="2012 Annual Report page 32" href="http://viewer.zmags.com/publication/71bd62a6?page=32"> ThE NEW yoRK TIMES, LeaD eDitOriaL, Dec. 25, 2012</a> <a title="2012 Annual Report page 33" href="http://viewer.zmags.com/publication/71bd62a6?page=33"> the pay of those who get high marks, reduces the </a> <a title="2012 Annual Report page 34" href="http://viewer.zmags.com/publication/71bd62a6?page=34"> EMPAThy “TO LOOk THROugH EaCH OTHER’S EYES” Wh</a> <a title="2012 Annual Report page 35" href="http://viewer.zmags.com/publication/71bd62a6?page=35"> </a> <a title="2012 Annual Report page 36" href="http://viewer.zmags.com/publication/71bd62a6?page=36"> 2012 Year in reVieW EVERY YEAR, CLEVELAND CLINIC</a> <a title="2012 Annual Report page 37" href="http://viewer.zmags.com/publication/71bd62a6?page=37"> a unified location. Institutes unify systemwide s</a> <a title="2012 Annual Report page 38" href="http://viewer.zmags.com/publication/71bd62a6?page=38"> Bariatric Surgery Cures Diabetes Results of a fiv</a> <a title="2012 Annual Report page 39" href="http://viewer.zmags.com/publication/71bd62a6?page=39"> New Technique for Inoperable Acute Aortic Dissect</a> <a title="2012 Annual Report page 40" href="http://viewer.zmags.com/publication/71bd62a6?page=40"> ARTS & MEDICINE goES gloBAl Resonant Message Cle</a> <a title="2012 Annual Report page 41" href="http://viewer.zmags.com/publication/71bd62a6?page=41"> Cleveland Clinic is the only major medical center</a> <a title="2012 Annual Report page 42" href="http://viewer.zmags.com/publication/71bd62a6?page=42"> to significantly increase the accuracy and rep- l</a> <a title="2012 Annual Report page 43" href="http://viewer.zmags.com/publication/71bd62a6?page=43"> innovative treatment for Alzheimer’s disease. In </a> <a title="2012 Annual Report page 44" href="http://viewer.zmags.com/publication/71bd62a6?page=44"> MyFAMIly CoNFERS hEREDITARy ADvANTAgE Healthcare</a> <a title="2012 Annual Report page 45" href="http://viewer.zmags.com/publication/71bd62a6?page=45"> Charis Eng, MD, PhD, Chair, Genomics Medicine Ins</a> <a title="2012 Annual Report page 46" href="http://viewer.zmags.com/publication/71bd62a6?page=46"> and stroke are less clear. The risk for stroke ap</a> <a title="2012 Annual Report page 47" href="http://viewer.zmags.com/publication/71bd62a6?page=47"> people with kidney diseases. The study, pub- lish</a> <a title="2012 Annual Report page 48" href="http://viewer.zmags.com/publication/71bd62a6?page=48"> 3-D printers Do stanDout work Medical Device Sol</a> <a title="2012 Annual Report page 49" href="http://viewer.zmags.com/publication/71bd62a6?page=49"> 3-D models produced by Medical Device Solutions i</a> <a title="2012 Annual Report page 50" href="http://viewer.zmags.com/publication/71bd62a6?page=50"> communications Gap in Pediatric Phase 1 trials Pe</a> <a title="2012 Annual Report page 51" href="http://viewer.zmags.com/publication/71bd62a6?page=51"> entire pelvic contents, including the bladder, ut</a> <a title="2012 Annual Report page 52" href="http://viewer.zmags.com/publication/71bd62a6?page=52"> ohIo UNIvERSITy + ClEvElAND ClINIC = MoRE PRIMARy</a> <a title="2012 Annual Report page 53" href="http://viewer.zmags.com/publication/71bd62a6?page=53"> CEO and President Delos M. Cosgrove, MD, announce</a> <a title="2012 Annual Report page 54" href="http://viewer.zmags.com/publication/71bd62a6?page=54"> mutations of SETBP1 were not previously iden- tif</a> <a title="2012 Annual Report page 55" href="http://viewer.zmags.com/publication/71bd62a6?page=55"> quality-of-life protocol. Researchers concluded t</a> <a title="2012 Annual Report page 56" href="http://viewer.zmags.com/publication/71bd62a6?page=56"> PhIlANThRoPy INSTITUTE Donors Make a Difference </a> <a title="2012 Annual Report page 57" href="http://viewer.zmags.com/publication/71bd62a6?page=57"> & Friends, benefiting programs of the Scott Hamil</a> <a title="2012 Annual Report page 58" href="http://viewer.zmags.com/publication/71bd62a6?page=58"> to be graphed. This results in a more detailed an</a> <a title="2012 Annual Report page 59" href="http://viewer.zmags.com/publication/71bd62a6?page=59"> Urological & Kidney, Taussig Cancer, Heart & Vasc</a> <a title="2012 Annual Report page 60" href="http://viewer.zmags.com/publication/71bd62a6?page=60"> ChIlDREN’S hoSPITAl GOeS 10 FOr 10 Top-Ranked in</a> <a title="2012 Annual Report page 61" href="http://viewer.zmags.com/publication/71bd62a6?page=61"> more than 30 locations. The breadth of services p</a> <a title="2012 Annual Report page 62" href="http://viewer.zmags.com/publication/71bd62a6?page=62"> cancers. One type of mutation in the succinate de</a> <a title="2012 Annual Report page 63" href="http://viewer.zmags.com/publication/71bd62a6?page=63"> Insights on Immune Surveillance in the CNS For th</a> <a title="2012 Annual Report page 64" href="http://viewer.zmags.com/publication/71bd62a6?page=64"> ABU DhABI UPDATE Hospital of the Future Clevelan</a> <a title="2012 Annual Report page 65" href="http://viewer.zmags.com/publication/71bd62a6?page=65"> evidence-based design, world-class care and Arabi</a> <a title="2012 Annual Report page 66" href="http://viewer.zmags.com/publication/71bd62a6?page=66"> physicians and nurses. It has 12 beds and offers </a> <a title="2012 Annual Report page 67" href="http://viewer.zmags.com/publication/71bd62a6?page=67"> was represented at a leading global art fair, con</a> <a title="2012 Annual Report page 68" href="http://viewer.zmags.com/publication/71bd62a6?page=68"> INNovATIoNS AllIANCE BUIlDS NATIoNAl NETWoRK Bui</a> <a title="2012 Annual Report page 69" href="http://viewer.zmags.com/publication/71bd62a6?page=69"> The University of Notre Dame — This highly regard</a> <a title="2012 Annual Report page 70" href="http://viewer.zmags.com/publication/71bd62a6?page=70"> Adam Bartsch, PhD, of the Neurological Institute </a> <a title="2012 Annual Report page 71" href="http://viewer.zmags.com/publication/71bd62a6?page=71"> prospects for patients having robotic-assisted ne</a> <a title="2012 Annual Report page 72" href="http://viewer.zmags.com/publication/71bd62a6?page=72"> ClEvElAND ClINIC FloRIDA Deepening Roots in Its </a> <a title="2012 Annual Report page 73" href="http://viewer.zmags.com/publication/71bd62a6?page=73"> Cleveland Clinic Florida remains a leading source</a> <a title="2012 Annual Report page 74" href="http://viewer.zmags.com/publication/71bd62a6?page=74"> Digestive Disease Institute set out to increase u</a> <a title="2012 Annual Report page 75" href="http://viewer.zmags.com/publication/71bd62a6?page=75"> Pouchitis Clinic Celebrates 10th Anniversary The </a> <a title="2012 Annual Report page 76" href="http://viewer.zmags.com/publication/71bd62a6?page=76"> A gREAT PlACE To WoRK AND gRoW Human Resources C</a> <a title="2012 Annual Report page 77" href="http://viewer.zmags.com/publication/71bd62a6?page=77"> Across the enterprise, diversity councils and 10 </a> <a title="2012 Annual Report page 78" href="http://viewer.zmags.com/publication/71bd62a6?page=78"> the leadership of Chair James k. Stoller, MD, MS,</a> <a title="2012 Annual Report page 79" href="http://viewer.zmags.com/publication/71bd62a6?page=79"> readership among journals directed to internists </a> <a title="2012 Annual Report page 80" href="http://viewer.zmags.com/publication/71bd62a6?page=80"> Body Donation Program Cleveland Clinic’s Body Don</a> <a title="2012 Annual Report page 81" href="http://viewer.zmags.com/publication/71bd62a6?page=81"> satisfaction scores and quality metrics are high </a> <a title="2012 Annual Report page 82" href="http://viewer.zmags.com/publication/71bd62a6?page=82"> Photo: Neil Lantzy</a> <a title="2012 Annual Report page 83" href="http://viewer.zmags.com/publication/71bd62a6?page=83"> 2012 aWarDS anD HOnOrS 50 Best Places t</a> <a title="2012 Annual Report page 84" href="http://viewer.zmags.com/publication/71bd62a6?page=84"> community Hospitals Distinguished Hospital for C</a> <a title="2012 Annual Report page 85" href="http://viewer.zmags.com/publication/71bd62a6?page=85"> Second Place, Silver – “What it takes to be a Cle</a> <a title="2012 Annual Report page 86" href="http://viewer.zmags.com/publication/71bd62a6?page=86"> U.S. NEWS & WoRlD REPoRT OvERaLL RaNkINg Clevela</a> <a title="2012 Annual Report page 87" href="http://viewer.zmags.com/publication/71bd62a6?page=87"> IN aMERICa’S TOP 10 Pulmonology </a> <a title="2012 Annual Report page 88" href="http://viewer.zmags.com/publication/71bd62a6?page=88"> FINANCIAl AND STATISTICAl hIghlIghTS CLEVELAND C</a> <a title="2012 Annual Report page 89" href="http://viewer.zmags.com/publication/71bd62a6?page=89"> Cleveland CliniC HealtH SyStem Patient Care </a> <a title="2012 Annual Report page 90" href="http://viewer.zmags.com/publication/71bd62a6?page=90"> TOTaL OuTPaTIENT vISITS TOTAL OUTPATIENT VISITS </a> <a title="2012 Annual Report page 91" href="http://viewer.zmags.com/publication/71bd62a6?page=91"> MISSIONS — SURGICAL CASES — </a> <a title="2012 Annual Report page 92" href="http://viewer.zmags.com/publication/71bd62a6?page=92"> BOaRD OF DIRECTORS Robert E. Rich Jr. Chair, Boa</a> <a title="2012 Annual Report page 93" href="http://viewer.zmags.com/publication/71bd62a6?page=93"> Bill R. Sanford Chair, Symark LLC Ambassador Wil</a> <a title="2012 Annual Report page 94" href="http://viewer.zmags.com/publication/71bd62a6?page=94"> Stephen r. Hardis* Chair and CEO (Retired), Eaton</a> <a title="2012 Annual Report page 95" href="http://viewer.zmags.com/publication/71bd62a6?page=95"> John Sherwin Jr. President, Mid-Continent Venture</a> <a title="2012 Annual Report page 96" href="http://viewer.zmags.com/publication/71bd62a6?page=96"> Cynthia Deyling, MD Chair, Regional Operations P</a> <a title="2012 Annual Report page 97" href="http://viewer.zmags.com/publication/71bd62a6?page=97"> Michael McMillan Executive Director, Market and N</a> <a title="2012 Annual Report page 98" href="http://viewer.zmags.com/publication/71bd62a6?page=98"> COMMuNITY HOSPITaL PRESIDENTS Brian Donley, MD L</a> <a title="2012 Annual Report page 99" href="http://viewer.zmags.com/publication/71bd62a6?page=99"> clevelandclinic.org</a>