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<br /> NOVEMBER 2017<br /> SENSITIVE<br /> PRACTICE<br /> ©Zero Creatives/Cultura/Getty Images Plus<br /> www.nature.com/bdjteam<br /> www.nature.com/BDJTeam<br /> ©iStockphoto/Thinkstock<br /> CONTENTS<br /> November<br /> 2017<br /> Highlights<br /> 18 Trauma-informed, sensitive<br /> practice – CPD<br /> Dental hygienist Linda M. Douglas<br /> explains how to provide ` e<br /> Umbrella of Safety' for patients with<br /> dental phobia.<br /> 15 Tooth whitening versus<br /> stain removal<br /> Dental hygienist Anna Middleton<br /> 09 Social media 07<br /> discusses the options and how DCPs<br /> can manage patient expectations.<br /> and professionalism<br /> Outlines the rst study to investigate<br /> the incidence of social media Fitness<br /> to Practise cases investigated by the<br /> GDC since it established social<br /> <a title="BDJ Team November 2017 page 1" href="http://viewer.zmags.com/publication/721ac3a8?page=1"> NOVEMBER 2017 SENSITIVE PRACTICE ©Ze</a> <a title="BDJ Team November 2017 page 2" href="http://viewer.zmags.com/publication/721ac3a8?page=2"> www.nature.com/bdjteam www.nature.com/BDJTeam ©</a> <a title="BDJ Team November 2017 page 3" href="http://viewer.zmags.com/publication/721ac3a8?page=3"> CPD: ONE HOUR Se</a> <a title="BDJ Team November 2017 page 4" href="http://viewer.zmags.com/publication/721ac3a8?page=4"> “Denplan Care makes it so much easier to pay fo</a> <a title="BDJ Team November 2017 page 5" href="http://viewer.zmags.com/publication/721ac3a8?page=5"> NEWS Sixth formers Neha K</a> <a title="BDJ Team November 2017 page 6" href="http://viewer.zmags.com/publication/721ac3a8?page=6"> COMMUNITY DENTAL TEAM SCREEN FACTORY WORKERS FOR </a> <a title="BDJ Team November 2017 page 7" href="http://viewer.zmags.com/publication/721ac3a8?page=7"> 20 free hours As of this month, November 20</a> <a title="BDJ Team November 2017 page 8" href="http://viewer.zmags.com/publication/721ac3a8?page=8"> 2017 HOURS January CPD article: `Your teeth you</a> <a title="BDJ Team November 2017 page 9" href="http://viewer.zmags.com/publication/721ac3a8?page=9"> ARTICLE Social media and professionalis</a> <a title="BDJ Team November 2017 page 10" href="http://viewer.zmags.com/publication/721ac3a8?page=10"> ARTICLE Fig. 1 GDC Fitness-to-Practise (FtP) Pro</a> <a title="BDJ Team November 2017 page 11" href="http://viewer.zmags.com/publication/721ac3a8?page=11"> ARTICLE 2014 31 Table 1 Number of Fit</a> <a title="BDJ Team November 2017 page 12" href="http://viewer.zmags.com/publication/721ac3a8?page=12"> Conditions revoked and suspension for 12 months w</a> <a title="BDJ Team November 2017 page 13" href="http://viewer.zmags.com/publication/721ac3a8?page=13"> ARTICLE the institution of healthcare and socia</a> <a title="BDJ Team November 2017 page 14" href="http://viewer.zmags.com/publication/721ac3a8?page=14"> Free CPD available for DCPs Register on the CPD H</a> <a title="BDJ Team November 2017 page 15" href="http://viewer.zmags.com/publication/721ac3a8?page=15"> FEATURE Tooth whitening </a> <a title="BDJ Team November 2017 page 16" href="http://viewer.zmags.com/publication/721ac3a8?page=16"> FEATURE which is ideal for those with extrinsic</a> <a title="BDJ Team November 2017 page 17" href="http://viewer.zmags.com/publication/721ac3a8?page=17"> FEATURE results, patients should follow their t</a> <a title="BDJ Team November 2017 page 18" href="http://viewer.zmags.com/publication/721ac3a8?page=18"> FEATURE CPD: Trauma-informed, ONE HOUR sensitive </a> <a title="BDJ Team November 2017 page 19" href="http://viewer.zmags.com/publication/721ac3a8?page=19"> `A HISTORY OF TRAUMA OR ABUSE COULD LEAD TO </a> <a title="BDJ Team November 2017 page 20" href="http://viewer.zmags.com/publication/721ac3a8?page=20"> 5. Sharing control: Helping the patient to </a> <a title="BDJ Team November 2017 page 21" href="http://viewer.zmags.com/publication/721ac3a8?page=21"> ARTICLE Service quality in dentistry: the role </a> <a title="BDJ Team November 2017 page 22" href="http://viewer.zmags.com/publication/721ac3a8?page=22"> method as the study was to be exploratory in natu</a> <a title="BDJ Team November 2017 page 23" href="http://viewer.zmags.com/publication/721ac3a8?page=23"> ARTICLE e sample was fairly evenly split b</a> <a title="BDJ Team November 2017 page 24" href="http://viewer.zmags.com/publication/721ac3a8?page=24"> The lack of appreciation Many nurses, 11 of 20, r</a> <a title="BDJ Team November 2017 page 25" href="http://viewer.zmags.com/publication/721ac3a8?page=25"> Table 1 Achieving better communication ¾ The aim</a> <a title="BDJ Team November 2017 page 26" href="http://viewer.zmags.com/publication/721ac3a8?page=26"> Table 3 Further clarify roles by written descript</a> <a title="BDJ Team November 2017 page 27" href="http://viewer.zmags.com/publication/721ac3a8?page=27"> FEATURE Focus on dental practice managers Lisa</a> <a title="BDJ Team November 2017 page 28" href="http://viewer.zmags.com/publication/721ac3a8?page=28"> 5 Staff – retaining the ri</a> <a title="BDJ Team November 2017 page 29" href="http://viewer.zmags.com/publication/721ac3a8?page=29"> PRODUCTS Product news Product news is provided as</a> <a title="BDJ Team November 2017 page 30" href="http://viewer.zmags.com/publication/721ac3a8?page=30"> A PARADIGM SHIFT IN STERILISATION Metafix (UK) Lt</a> <a title="BDJ Team November 2017 page 31" href="http://viewer.zmags.com/publication/721ac3a8?page=31"> CPD BDJ Team CPD CPD questions: November 2017 </a>