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&lt;br /&gt; DECEMBER 2011 | ISSUE 6 | VOLUME 16&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; THE BIG PUSH:&lt;br /&gt; Selling tow tractors&lt;br /&gt; &lt;br /&gt; Second time around:&lt;br /&gt; Glycol recycling in Norway&lt;br /&gt; Loud and clear:&lt;br /&gt; Communicating on the ramp&lt;br /&gt; EU Handling Directive revisions:&lt;br /&gt; Are there reasons to be cheerful?&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; Cutting the cost of operations:&lt;br /&gt; The case for non-motorised GSE&lt;br /&gt; &lt;br /&gt; GROUND HANDLING INTERNATIONAL DDDDDEEEEECCCCCCEEEEEEMMMMMBBBBBEEEEERRRRR 2222200000011111111111&lt;br /&gt; ISSUE 6 VOLUME 16&lt;br /&gt; &lt;br /&gt; &ldquo;To improve ef&#64257;ciency,&lt;br /&gt; we work from the ground up.&rdquo;&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; <a title="GHI December 2011 page 1" href="http://viewer.zmags.com/publication/79b55a23?page=1">DECEMBER 2011 | ISSUE 6 | VOLUME 16THE BIG P</a> DECEMBER 2011 | ISSUE 6 | VOLUME 16THE BIG P<a title="GHI December 2011 page 2" href="http://viewer.zmags.com/publication/79b55a23?page=2"></a> <a title="GHI December 2011 page 3" href="http://viewer.zmags.com/publication/79b55a23?page=3">&ldquo;To improve ef&#64257;ciency,we work from the ground up</a> &ldquo;To improve ef&#64257;ciency,we work from the ground up<a title="GHI December 2011 page 4" href="http://viewer.zmags.com/publication/79b55a23?page=4"></a> <a title="GHI December 2011 page 5" href="http://viewer.zmags.com/publication/79b55a23?page=5">We are committed tosimplifying communications.</a> We are committed tosimplifying communications.<a title="GHI December 2011 page 6" href="http://viewer.zmags.com/publication/79b55a23?page=6">4CONTENTS </a> 4CONTENTS <a title="GHI December 2011 page 7" href="http://viewer.zmags.com/publication/79b55a23?page=7">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 8" href="http://viewer.zmags.com/publication/79b55a23?page=8">6 HANDLING NEWSFinance agreed for outsourci</a> 6 HANDLING NEWSFinance agreed for outsourci<a title="GHI December 2011 page 9" href="http://viewer.zmags.com/publication/79b55a23?page=9">DECEMBER 2011 GROUND HANDLING INTERNATIONALFB</a> DECEMBER 2011 GROUND HANDLING INTERNATIONALFB<a title="GHI December 2011 page 10" href="http://viewer.zmags.com/publication/79b55a23?page=10">8LEGAL COLUMN </a> 8LEGAL COLUMN <a title="GHI December 2011 page 11" href="http://viewer.zmags.com/publication/79b55a23?page=11"></a> <a title="GHI December 2011 page 12" href="http://viewer.zmags.com/publication/79b55a23?page=12">10INDUSTRY OUTLOOK </a> 10INDUSTRY OUTLOOK <a title="GHI December 2011 page 13" href="http://viewer.zmags.com/publication/79b55a23?page=13">sats.com.sgCreating smilesthat last for miles.</a> sats.com.sgCreating smilesthat last for miles.<a title="GHI December 2011 page 14" href="http://viewer.zmags.com/publication/79b55a23?page=14">12 I T NEWSExtension signed with UnisysAust</a> 12 I T NEWSExtension signed with UnisysAust<a title="GHI December 2011 page 15" href="http://viewer.zmags.com/publication/79b55a23?page=15"></a> <a title="GHI December 2011 page 16" href="http://viewer.zmags.com/publication/79b55a23?page=16">14 I T NEWSwill provide Kotoka&rsquo;s 800,000 pas</a> 14 I T NEWSwill provide Kotoka&rsquo;s 800,000 pas<a title="GHI December 2011 page 17" href="http://viewer.zmags.com/publication/79b55a23?page=17"></a> <a title="GHI December 2011 page 18" href="http://viewer.zmags.com/publication/79b55a23?page=18">16INDUSTRY INTERVIEW </a> 16INDUSTRY INTERVIEW <a title="GHI December 2011 page 19" href="http://viewer.zmags.com/publication/79b55a23?page=19">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 20" href="http://viewer.zmags.com/publication/79b55a23?page=20">18 ADVERTISEMENT FEATURE </a> 18 ADVERTISEMENT FEATURE <a title="GHI December 2011 page 21" href="http://viewer.zmags.com/publication/79b55a23?page=21">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 22" href="http://viewer.zmags.com/publication/79b55a23?page=22">20COMMUNICATION ON THE RAMP </a> 20COMMUNICATION ON THE RAMP <a title="GHI December 2011 page 23" href="http://viewer.zmags.com/publication/79b55a23?page=23">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 24" href="http://viewer.zmags.com/publication/79b55a23?page=24"></a> <a title="GHI December 2011 page 25" href="http://viewer.zmags.com/publication/79b55a23?page=25"></a> <a title="GHI December 2011 page 26" href="http://viewer.zmags.com/publication/79b55a23?page=26">24LCV CENEX 2011 </a> 24LCV CENEX 2011 <a title="GHI December 2011 page 27" href="http://viewer.zmags.com/publication/79b55a23?page=27"></a> <a title="GHI December 2011 page 28" href="http://viewer.zmags.com/publication/79b55a23?page=28">26LCV CENEX 2011 </a> 26LCV CENEX 2011 <a title="GHI December 2011 page 29" href="http://viewer.zmags.com/publication/79b55a23?page=29">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 30" href="http://viewer.zmags.com/publication/79b55a23?page=30">28 GREEN PAGES </a> 28 GREEN PAGES <a title="GHI December 2011 page 31" href="http://viewer.zmags.com/publication/79b55a23?page=31">Green Technology! I !</a> Green Technology! I !<a title="GHI December 2011 page 32" href="http://viewer.zmags.com/publication/79b55a23?page=32">30 GREEN PAGES </a> 30 GREEN PAGES <a title="GHI December 2011 page 33" href="http://viewer.zmags.com/publication/79b55a23?page=33">In 5 years, we have trebled the size of our busin</a> In 5 years, we have trebled the size of our busin<a title="GHI December 2011 page 34" href="http://viewer.zmags.com/publication/79b55a23?page=34">32 GREEN PAGES </a> 32 GREEN PAGES <a title="GHI December 2011 page 35" href="http://viewer.zmags.com/publication/79b55a23?page=35"></a> <a title="GHI December 2011 page 36" href="http://viewer.zmags.com/publication/79b55a23?page=36">3413TH GROUND HANDLING INTERNATIONAL CONFERENCE </a> 3413TH GROUND HANDLING INTERNATIONAL CONFERENCE <a title="GHI December 2011 page 37" href="http://viewer.zmags.com/publication/79b55a23?page=37">DECEMBER 2011 GHI 13TH GROUND HANDLING</a> DECEMBER 2011 GHI 13TH GROUND HANDLING<a title="GHI December 2011 page 38" href="http://viewer.zmags.com/publication/79b55a23?page=38">3613TH GROUND HANDLING INTERNATIONAL CONFERENCE </a> 3613TH GROUND HANDLING INTERNATIONAL CONFERENCE <a title="GHI December 2011 page 39" href="http://viewer.zmags.com/publication/79b55a23?page=39">DECEMBER 2011 GHI 13TH GROUND HA</a> DECEMBER 2011 GHI 13TH GROUND HA<a title="GHI December 2011 page 40" href="http://viewer.zmags.com/publication/79b55a23?page=40">3813TH GROUND HANDLING INTERNATIONAL CONFERENCE </a> 3813TH GROUND HANDLING INTERNATIONAL CONFERENCE <a title="GHI December 2011 page 41" href="http://viewer.zmags.com/publication/79b55a23?page=41">DECEMBER 2011 GHI 13TH GROUND HA</a> DECEMBER 2011 GHI 13TH GROUND HA<a title="GHI December 2011 page 42" href="http://viewer.zmags.com/publication/79b55a23?page=42">40RAMP SAFETY AWARDS 2011 </a> 40RAMP SAFETY AWARDS 2011 <a title="GHI December 2011 page 43" href="http://viewer.zmags.com/publication/79b55a23?page=43"></a> <a title="GHI December 2011 page 44" href="http://viewer.zmags.com/publication/79b55a23?page=44">42CARGO UPDATE </a> 42CARGO UPDATE <a title="GHI December 2011 page 45" href="http://viewer.zmags.com/publication/79b55a23?page=45">Beyond the box We go beyond the box </a> Beyond the box We go beyond the box <a title="GHI December 2011 page 46" href="http://viewer.zmags.com/publication/79b55a23?page=46">44WORLD ANALYSIS </a> 44WORLD ANALYSIS <a title="GHI December 2011 page 47" href="http://viewer.zmags.com/publication/79b55a23?page=47"></a> <a title="GHI December 2011 page 48" href="http://viewer.zmags.com/publication/79b55a23?page=48">46WORLD ANALYSIS </a> 46WORLD ANALYSIS <a title="GHI December 2011 page 49" href="http://viewer.zmags.com/publication/79b55a23?page=49">Multiple choice, single source. </a> Multiple choice, single source. <a title="GHI December 2011 page 50" href="http://viewer.zmags.com/publication/79b55a23?page=50">48 CARGO NEWSCargo posts growth in southern</a> 48 CARGO NEWSCargo posts growth in southern<a title="GHI December 2011 page 51" href="http://viewer.zmags.com/publication/79b55a23?page=51">DECEMBER 2011 GROUND HANDLING INTERNATIONALro</a> DECEMBER 2011 GROUND HANDLING INTERNATIONALro<a title="GHI December 2011 page 52" href="http://viewer.zmags.com/publication/79b55a23?page=52">50 GHI/ AMERICAN AIRLINES GOLF CLASSIC 2012 </a> 50 GHI/ AMERICAN AIRLINES GOLF CLASSIC 2012 <a title="GHI December 2011 page 53" href="http://viewer.zmags.com/publication/79b55a23?page=53">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 54" href="http://viewer.zmags.com/publication/79b55a23?page=54">52PUSHBACKS </a> 52PUSHBACKS <a title="GHI December 2011 page 55" href="http://viewer.zmags.com/publication/79b55a23?page=55">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 56" href="http://viewer.zmags.com/publication/79b55a23?page=56">54PUSHBACKS </a> 54PUSHBACKS <a title="GHI December 2011 page 57" href="http://viewer.zmags.com/publication/79b55a23?page=57">Every &#64258;ightbegins here.Towbarless and conv</a> Every &#64258;ightbegins here.Towbarless and conv<a title="GHI December 2011 page 58" href="http://viewer.zmags.com/publication/79b55a23?page=58">56RECYCLING </a> 56RECYCLING <a title="GHI December 2011 page 59" href="http://viewer.zmags.com/publication/79b55a23?page=59">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 60" href="http://viewer.zmags.com/publication/79b55a23?page=60">58GSE STRATEGIES </a> 58GSE STRATEGIES <a title="GHI December 2011 page 61" href="http://viewer.zmags.com/publication/79b55a23?page=61">High performance CHALLENGER fleetThe CHALLENGER</a> High performance CHALLENGER fleetThe CHALLENGER<a title="GHI December 2011 page 62" href="http://viewer.zmags.com/publication/79b55a23?page=62">60GSE STRATEGIES </a> 60GSE STRATEGIES <a title="GHI December 2011 page 63" href="http://viewer.zmags.com/publication/79b55a23?page=63"></a> <a title="GHI December 2011 page 64" href="http://viewer.zmags.com/publication/79b55a23?page=64">62HUMAN FACTORS </a> 62HUMAN FACTORS <a title="GHI December 2011 page 65" href="http://viewer.zmags.com/publication/79b55a23?page=65">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 66" href="http://viewer.zmags.com/publication/79b55a23?page=66">64FACTORY TOUR </a> 64FACTORY TOUR <a title="GHI December 2011 page 67" href="http://viewer.zmags.com/publication/79b55a23?page=67">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 68" href="http://viewer.zmags.com/publication/79b55a23?page=68">66HANDLING DIRECTIVE REVISIONS </a> 66HANDLING DIRECTIVE REVISIONS <a title="GHI December 2011 page 69" href="http://viewer.zmags.com/publication/79b55a23?page=69">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 70" href="http://viewer.zmags.com/publication/79b55a23?page=70">68SAFETY AWARENESS TRAINING </a> 68SAFETY AWARENESS TRAINING <a title="GHI December 2011 page 71" href="http://viewer.zmags.com/publication/79b55a23?page=71"> </a> <a title="GHI December 2011 page 72" href="http://viewer.zmags.com/publication/79b55a23?page=72">PRE-CONFERENCE - 20th March 20121500 - 1630 R</a> PRE-CONFERENCE - 20th March 20121500 - 1630 R<a title="GHI December 2011 page 73" href="http://viewer.zmags.com/publication/79b55a23?page=73">DAY TWO - 22nd March 20120845 - 0915 Coffee i</a> DAY TWO - 22nd March 20120845 - 0915 Coffee i<a title="GHI December 2011 page 74" href="http://viewer.zmags.com/publication/79b55a23?page=74">CONFERENCE INFORMATIONTHE VENUEFor next year's</a> CONFERENCE INFORMATIONTHE VENUEFor next year's<a title="GHI December 2011 page 75" href="http://viewer.zmags.com/publication/79b55a23?page=75">DECEMBER 2011 GROUND HANDLING INTERNATIONAL </a> DECEMBER 2011 GROUND HANDLING INTERNATIONAL <a title="GHI December 2011 page 76" href="http://viewer.zmags.com/publication/79b55a23?page=76">74RAMP SAFETY BRIEFING </a> 74RAMP SAFETY BRIEFING <a title="GHI December 2011 page 77" href="http://viewer.zmags.com/publication/79b55a23?page=77">DECEMBER 2011 GROUND HANDLING INTERNATIONALNe</a> DECEMBER 2011 GROUND HANDLING INTERNATIONALNe<a title="GHI December 2011 page 78" href="http://viewer.zmags.com/publication/79b55a23?page=78">76RAMP FORUM </a> 76RAMP FORUM <a title="GHI December 2011 page 79" href="http://viewer.zmags.com/publication/79b55a23?page=79"></a> <a title="GHI December 2011 page 80" href="http://viewer.zmags.com/publication/79b55a23?page=80">From XS to XXL.Fraport provides the perfect ser</a> From XS to XXL.Fraport provides the perfect ser