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<br /> August Social Auction x MAE Awards Begin x The State of Rental Housing x Chart the Leasing Decision Process x Managing<br /> Aging Buildings' Infrastructure x PACE Shines Its Spotlight on Ridgeleigh at Van Dorn x A Day in the Life of Candice Hebron<br /> www.pma-dc.orgAUGUST 2014 | BULLETIN 1<br /> www.bestapartmentsindc.com<br /> Upcoming PMA Events<br /> August 2014<br /> Thursday, August 21<br /> August Social<br /> Smokey Glen Farm<br /> Gaithersburg, MD<br /> $145 per member<br /> $175 per nonmember<br /> September 2014<br /> Thursday, September 18<br /> PMA Leasing Summit<br /> Martin’s Crosswinds<br /> Greenbelt, MD<br /> $160 per member<br /> $135 per member for firms that send<br /> 4 or more attendees<br /> $195 per nonmember<br /> Thursday, September 18<br /> PMA General Membership Meeting<br /> Tysons Corner Marriott<br /> Tysons Corner, VA<br /> $95 per member<br /> $125 per nonmember<br /> Tuesday, September 23<br /> PMA Membersh<a title="bulletin_aug14 page 1" href="http://viewer.zmags.com/publication/7bade2a9?page=1"> August Social Auction x MAE Awards Begin x The St</a> <a title="bulletin_aug14 page 2" href="http://viewer.zmags.com/publication/7bade2a9?page=2"> www.bestapartmentsindc.com Upcoming PMA Events Au</a> <a title="bulletin_aug14 page 3" href="http://viewer.zmags.com/publication/7bade2a9?page=3"> www.pma-dc.org AUGUST 2014 2014 Board of Di</a> <a title="bulletin_aug14 page 4" href="http://viewer.zmags.com/publication/7bade2a9?page=4"> August 2014 Friday, August 8, 2014 Noon-1:30pm, </a> <a title="bulletin_aug14 page 5" href="http://viewer.zmags.com/publication/7bade2a9?page=5"> PRESIDENT’S MESSAGE Giddy Up Little Lobster! </a> <a title="bulletin_aug14 page 6" href="http://viewer.zmags.com/publication/7bade2a9?page=6"> 6 www.pma-dc.org</a> <a title="bulletin_aug14 page 7" href="http://viewer.zmags.com/publication/7bade2a9?page=7"> August Social 2014 Beat the summer heat and join </a> <a title="bulletin_aug14 page 8" href="http://viewer.zmags.com/publication/7bade2a9?page=8"> 8 www.pma-dc.org</a> <a title="bulletin_aug14 page 9" href="http://viewer.zmags.com/publication/7bade2a9?page=9"> August Social Sponsorship Opportunities August So</a> <a title="bulletin_aug14 page 10" href="http://viewer.zmags.com/publication/7bade2a9?page=10"> Bar Sponsor Leaselabs www.leaselabs.com AFR Furni</a> <a title="bulletin_aug14 page 11" href="http://viewer.zmags.com/publication/7bade2a9?page=11"> AUGUST 2014 | BULLETIN 11</a> <a title="bulletin_aug14 page 12" href="http://viewer.zmags.com/publication/7bade2a9?page=12"> The PMA Marketing Council has announced that it i</a> <a title="bulletin_aug14 page 13" href="http://viewer.zmags.com/publication/7bade2a9?page=13"> MAE Awards continued from page 12 Honorable Ment</a> <a title="bulletin_aug14 page 14" href="http://viewer.zmags.com/publication/7bade2a9?page=14"> Money For College PMA Offers a $3,000 Educational</a> <a title="bulletin_aug14 page 15" href="http://viewer.zmags.com/publication/7bade2a9?page=15"> PEPCO COMMERCIAL AND INDUSTRIAL ENERGY SAVINGS PR</a> <a title="bulletin_aug14 page 16" href="http://viewer.zmags.com/publication/7bade2a9?page=16"> What Are You Doing to Increase Participation in R</a> <a title="bulletin_aug14 page 17" href="http://viewer.zmags.com/publication/7bade2a9?page=17"> Dealing With Resident Hoarders September Meeting </a> <a title="bulletin_aug14 page 18" href="http://viewer.zmags.com/publication/7bade2a9?page=18"> 18 www.pma-dc.org</a> <a title="bulletin_aug14 page 19" href="http://viewer.zmags.com/publication/7bade2a9?page=19"> Changing societal dynamics and more technology an</a> <a title="bulletin_aug14 page 20" href="http://viewer.zmags.com/publication/7bade2a9?page=20"> Charting the Decision-Making Journey continued fr</a> <a title="bulletin_aug14 page 21" href="http://viewer.zmags.com/publication/7bade2a9?page=21"> Tom’s Blog Residents Don’t Complain. They Simply </a> <a title="bulletin_aug14 page 22" href="http://viewer.zmags.com/publication/7bade2a9?page=22"> 22 www.pma-dc.org</a> <a title="bulletin_aug14 page 23" href="http://viewer.zmags.com/publication/7bade2a9?page=23"> 2014 PMA Leasing Summit Leasing in a Hyper-Compet</a> <a title="bulletin_aug14 page 24" href="http://viewer.zmags.com/publication/7bade2a9?page=24"> Committee Corner Here is a short recap of committ</a> <a title="bulletin_aug14 page 25" href="http://viewer.zmags.com/publication/7bade2a9?page=25"> Committee Corner continued from page 24 The Counc</a> <a title="bulletin_aug14 page 26" href="http://viewer.zmags.com/publication/7bade2a9?page=26"> 26 www.pma-dc.org</a> <a title="bulletin_aug14 page 27" href="http://viewer.zmags.com/publication/7bade2a9?page=27"> Reverse Trade Show PMA President</a> <a title="bulletin_aug14 page 28" href="http://viewer.zmags.com/publication/7bade2a9?page=28"> Reverse Trade Show Steve Boyette</a> <a title="bulletin_aug14 page 29" href="http://viewer.zmags.com/publication/7bade2a9?page=29"> Reverse Trade Show The gang from</a> <a title="bulletin_aug14 page 30" href="http://viewer.zmags.com/publication/7bade2a9?page=30"> 30 www.pma-dc.org</a> <a title="bulletin_aug14 page 31" href="http://viewer.zmags.com/publication/7bade2a9?page=31"> Is it good, bad or ugly? Luckily for the property</a> <a title="bulletin_aug14 page 32" href="http://viewer.zmags.com/publication/7bade2a9?page=32"> Thirty Three Fifty at Alterra, or 3350 at Alterra</a> <a title="bulletin_aug14 page 33" href="http://viewer.zmags.com/publication/7bade2a9?page=33"> A Day in the Life of Candice Hebron continued fro</a> <a title="bulletin_aug14 page 34" href="http://viewer.zmags.com/publication/7bade2a9?page=34"> Are You Guilty of Customer Service Sins? We all</a> <a title="bulletin_aug14 page 35" href="http://viewer.zmags.com/publication/7bade2a9?page=35"> Eliminating Employee Mistakes How many businesses</a> <a title="bulletin_aug14 page 36" href="http://viewer.zmags.com/publication/7bade2a9?page=36"> Five-Star Sponsor Spotlight If your building is</a> <a title="bulletin_aug14 page 37" href="http://viewer.zmags.com/publication/7bade2a9?page=37"> CuraFlo Mid Atlantic profile continued from page 3</a> <a title="bulletin_aug14 page 38" href="http://viewer.zmags.com/publication/7bade2a9?page=38"> CuraFlo Mid Atlantic profile continued from page 3</a> <a title="bulletin_aug14 page 39" href="http://viewer.zmags.com/publication/7bade2a9?page=39"> AUGUST 2014 | BULLETIN 39</a> <a title="bulletin_aug14 page 40" href="http://viewer.zmags.com/publication/7bade2a9?page=40"> With all the recent prizes for management excelle</a> <a title="bulletin_aug14 page 41" href="http://viewer.zmags.com/publication/7bade2a9?page=41"> Ridgeleigh at Van Dorn continued from page 40 the</a> <a title="bulletin_aug14 page 42" href="http://viewer.zmags.com/publication/7bade2a9?page=42"> PACE Sponsorship Opportunities There is a limite</a> <a title="bulletin_aug14 page 43" href="http://viewer.zmags.com/publication/7bade2a9?page=43"> Here’s an experiment. Click on your • we</a> <a title="bulletin_aug14 page 44" href="http://viewer.zmags.com/publication/7bade2a9?page=44"> Faster Than a Speeding Bullet Michael Lewis’ (of</a> <a title="bulletin_aug14 page 45" href="http://viewer.zmags.com/publication/7bade2a9?page=45"> AUGUST 2014 | BULLETIN 45</a> <a title="bulletin_aug14 page 46" href="http://viewer.zmags.com/publication/7bade2a9?page=46"> Buildings are like people. They inevitably get ol</a> <a title="bulletin_aug14 page 47" href="http://viewer.zmags.com/publication/7bade2a9?page=47"> Operations Corner continued from page 46 certific</a> <a title="bulletin_aug14 page 48" href="http://viewer.zmags.com/publication/7bade2a9?page=48"> Do You Hire the Tallest Pygmies? Many PMA member</a> <a title="bulletin_aug14 page 49" href="http://viewer.zmags.com/publication/7bade2a9?page=49"> Associate Member Digest Get It While It’s Hot! PM</a> <a title="bulletin_aug14 page 50" href="http://viewer.zmags.com/publication/7bade2a9?page=50"> PMA Five-Star Sponsors 50 www</a> <a title="bulletin_aug14 page 51" href="http://viewer.zmags.com/publication/7bade2a9?page=51"> PMA Professional Services Directory Ar</a> <a title="bulletin_aug14 page 52" href="http://viewer.zmags.com/publication/7bade2a9?page=52"> 10 10 NFL E=Mc2 H20 XYZ </a>