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August Social Auction x MAE Awards Begin x The State of Rental Housing x Chart the Leasing Decision Process x Managing
Aging Buildings' Infrastructure x PACE Shines Its Spotlight on Ridgeleigh at Van Dorn x A Day in the Life of Candice Hebron
www.pma-dc.orgAUGUST 2014 | BULLETIN 1
www.bestapartmentsindc.com
Upcoming PMA Events
August 2014
Thursday, August 21
August Social
Smokey Glen Farm
Gaithersburg, MD
$145 per member
$175 per nonmember
September 2014
Thursday, September 18
PMA Leasing Summit
Martin’s Crosswinds
Greenbelt, MD
$160 per member
$135 per member for firms that send
4 or more attendees
$195 per nonmember
Thursday, September 18
PMA General Membership Meeting
Tysons Corner Marriott
Tysons Corner, VA
$95 per member
$125 per nonmember
Tuesday, September 23
PMA Membersh
August Social Auction x MAE Awards Begin x The St
www.bestapartmentsindc.com Upcoming PMA Events Au
www.pma-dc.org AUGUST 2014 2014 Board of Di
August 2014 Friday, August 8, 2014 Noon-1:30pm,
PRESIDENT’S MESSAGE Giddy Up Little Lobster!
6 www.pma-dc.org
August Social 2014 Beat the summer heat and join
8 www.pma-dc.org
August Social Sponsorship Opportunities August So
Bar Sponsor Leaselabs www.leaselabs.com AFR Furni
AUGUST 2014 | BULLETIN 11
The PMA Marketing Council has announced that it i
MAE Awards continued from page 12 Honorable Ment
Money For College PMA Offers a $3,000 Educational
PEPCO COMMERCIAL AND INDUSTRIAL ENERGY SAVINGS PR
What Are You Doing to Increase Participation in R
Dealing With Resident Hoarders September Meeting
18 www.pma-dc.org
Changing societal dynamics and more technology an
Charting the Decision-Making Journey continued fr
Tom’s Blog Residents Don’t Complain. They Simply
22 www.pma-dc.org
2014 PMA Leasing Summit Leasing in a Hyper-Compet
Committee Corner Here is a short recap of committ
Committee Corner continued from page 24 The Counc
26 www.pma-dc.org
Reverse Trade Show PMA President
Reverse Trade Show Steve Boyette
Reverse Trade Show The gang from
30 www.pma-dc.org
Is it good, bad or ugly? Luckily for the property
Thirty Three Fifty at Alterra, or 3350 at Alterra
A Day in the Life of Candice Hebron continued fro
Are You Guilty of Customer Service Sins? We all
Eliminating Employee Mistakes How many businesses
Five-Star Sponsor Spotlight If your building is
CuraFlo Mid Atlantic profile continued from page 3
CuraFlo Mid Atlantic profile continued from page 3
AUGUST 2014 | BULLETIN 39
With all the recent prizes for management excelle
Ridgeleigh at Van Dorn continued from page 40 the
PACE Sponsorship Opportunities There is a limite
Here’s an experiment. Click on your • we
Faster Than a Speeding Bullet Michael Lewis’ (of
AUGUST 2014 | BULLETIN 45
Buildings are like people. They inevitably get ol
Operations Corner continued from page 46 certific
Do You Hire the Tallest Pygmies? Many PMA member
Associate Member Digest Get It While It’s Hot! PM
PMA Five-Star Sponsors 50 www
PMA Professional Services Directory Ar
10 10 NFL E=Mc2 H20 XYZ