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July 2010 the women in ibsussuineess MAESTRA MARIN ALSOP conductor and music director Baltimore Symphony Orchestra PERFECT Talent, passion and business acumen lead to world-class performance msoc how lo using Facebook and Twitter are ial o edia cal businesses are genius makers you a multiplier r a diminisher? power house women proﬁling Baltimore's top female leaders Theresa Alfaro Daytner CEO DaytnerConstructionGroup www.daytnercorp.com Business:generalcontractingand constructionmanagement Founded:2003 TheresaAlfaroDaytnerknewfroma<a title="ceo.07.10.pdf page 87" href="http://viewer.zmags.com/publication/7d1f31a6?page=87">Theresa AlfaroDaytnerCEODaytnerConstructionG</a> Theresa AlfaroDaytnerCEODaytnerConstructionG<a title="ceo.07.10.pdf page 56" href="http://viewer.zmags.com/publication/7d1f31a6?page=56"> PersonalizeYour Paradise</a> PersonalizeYour Paradise<a title="ceo.07.10.pdf page 53" href="http://viewer.zmags.com/publication/7d1f31a6?page=53">wicked. fast.The fastest 3G network in </a> wicked. fast.The fastest 3G network in <a title="ceo.07.10.pdf page 78" href="http://viewer.zmags.com/publication/7d1f31a6?page=78"></a> <a title="ceo.07.10.pdf page 4" href="http://viewer.zmags.com/publication/7d1f31a6?page=4">contents JULY 2010 : VOLUME 10 : NUMBE</a> contents JULY 2010 : VOLUME 10 : NUMBE<a title="ceo.07.10.pdf page 77" href="http://viewer.zmags.com/publication/7d1f31a6?page=77">o excel who are the future l ho are the future l</a> o excel who are the future l ho are the future l<a title="ceo.07.10.pdf page 73" href="http://viewer.zmags.com/publication/7d1f31a6?page=73">focus onMergers & Acquisitions Trans</a> focus onMergers & Acquisitions Trans<a title="ceo.07.10.pdf page 50" href="http://viewer.zmags.com/publication/7d1f31a6?page=50">HOW BALTIMORE SYMPHONY ORCHORCHESTRATES WORLD-CL</a> HOW BALTIMORE SYMPHONY ORCHORCHESTRATES WORLD-CL<a title="ceo.07.10.pdf page 83" href="http://viewer.zmags.com/publication/7d1f31a6?page=83">FINALISTSBernie DancelCEOandChairmanAscendO</a> FINALISTSBernie DancelCEOandChairmanAscendO<a title="ceo.07.10.pdf page 101" href="http://viewer.zmags.com/publication/7d1f31a6?page=101">>>>>>>>> digital libraryTHE DYNAMICS OF CHA</a> >>>>>>>> digital libraryTHE DYNAMICS OF CHA<a title="ceo.07.10.pdf page 24" href="http://viewer.zmags.com/publication/7d1f31a6?page=24"> </a> <a title="ceo.07.10.pdf page 47" href="http://viewer.zmags.com/publication/7d1f31a6?page=47">Susan WilsonCEO </a> Susan WilsonCEO <a title="ceo.07.10.pdf page 90" href="http://viewer.zmags.com/publication/7d1f31a6?page=90">1-877-529-8800 hranew.comWhen you open the door </a> 1-877-529-8800 hranew.comWhen you open the door <a title="ceo.07.10.pdf page 97" href="http://viewer.zmags.com/publication/7d1f31a6?page=97"> Congratulations Bert Lebharfrom the Atl</a> Congratulations Bert Lebharfrom the Atl<a title="ceo.07.10.pdf page 29" href="http://viewer.zmags.com/publication/7d1f31a6?page=29">Angie BarnettPresident and CEO </a> Angie BarnettPresident and CEO <a title="ceo.07.10.pdf page 66" href="http://viewer.zmags.com/publication/7d1f31a6?page=66"> </a> <a title="ceo.07.10.pdf page 19" href="http://viewer.zmags.com/publication/7d1f31a6?page=19">wanted a deterrent. “Your take-away: You</a> wanted a deterrent. “Your take-away: You<a title="ceo.07.10.pdf page 58" href="http://viewer.zmags.com/publication/7d1f31a6?page=58">58 Baltimore SmartCEO July 2010 www.sm</a> 58 Baltimore SmartCEO July 2010 www.sm<a title="ceo.07.10.pdf page 84" href="http://viewer.zmags.com/publication/7d1f31a6?page=84">GF-BernaldoDancel_SmartCEO 6/1/10 12:47 PM </a> GF-BernaldoDancel_SmartCEO 6/1/10 12:47 PM <a title="ceo.07.10.pdf page 74" href="http://viewer.zmags.com/publication/7d1f31a6?page=74">tele•billa•phobia �(te-li-bil- -fo be- ) noun</a> tele•billa•phobia �(te-li-bil- -fo be- ) noun<a title="ceo.07.10.pdf page 16" href="http://viewer.zmags.com/publication/7d1f31a6?page=16">virtual reality check INSIDER ADVICE ON MAXIMIZIN</a> virtual reality check INSIDER ADVICE ON MAXIMIZIN<a title="ceo.07.10.pdf page 86" href="http://viewer.zmags.com/publication/7d1f31a6?page=86">Congratulations Bernie Dancelon being named an</a> Congratulations Bernie Dancelon being named an<a title="ceo.07.10.pdf page 96" href="http://viewer.zmags.com/publication/7d1f31a6?page=96">PAST AWARD WINNERS1990DeaneB.BlazieAlanJ.</a> PAST AWARD WINNERS1990DeaneB.BlazieAlanJ.<a title="ceo.07.10.pdf page 49" href="http://viewer.zmags.com/publication/7d1f31a6?page=49">Congratulations Brava! Award</a> Congratulations Brava! Award<a title="ceo.07.10.pdf page 62" href="http://viewer.zmags.com/publication/7d1f31a6?page=62"></a> <a title="ceo.07.10.pdf page 34" href="http://viewer.zmags.com/publication/7d1f31a6?page=34">Marie HartmanCo-Founder and Vice President </a> Marie HartmanCo-Founder and Vice President <a title="ceo.07.10.pdf page 102" href="http://viewer.zmags.com/publication/7d1f31a6?page=102">Welcome to the Digital Edition of SmartCEO magazi</a> Welcome to the Digital Edition of SmartCEO magazi<a title="ceo.07.10.pdf page 76" href="http://viewer.zmags.com/publication/7d1f31a6?page=76">Four case studies in recession-era entrepreneursh</a> Four case studies in recession-era entrepreneursh<a title="ceo.07.10.pdf page 27" href="http://viewer.zmags.com/publication/7d1f31a6?page=27">T COMPILED BY GEORGIA PATTON AND DAN MILLS </a> T COMPILED BY GEORGIA PATTON AND DAN MILLS <a title="ceo.07.10.pdf page 5" href="http://viewer.zmags.com/publication/7d1f31a6?page=5">New BMW 5 Series.See Itand DriveitToday.BMW o</a> New BMW 5 Series.See Itand DriveitToday.BMW o<a title="ceo.07.10.pdf page 59" href="http://viewer.zmags.com/publication/7d1f31a6?page=59">Photography by Bryan Burris With a da</a> Photography by Bryan Burris With a da<a title="ceo.07.10.pdf page 52" href="http://viewer.zmags.com/publication/7d1f31a6?page=52">ALLEGRO Alsop set about earning that reth</a> ALLEGRO Alsop set about earning that reth<a title="ceo.07.10.pdf page 14" href="http://viewer.zmags.com/publication/7d1f31a6?page=14">SmartCEO Matrix What Mak</a> SmartCEO Matrix What Mak<a title="ceo.07.10.pdf page 17" href="http://viewer.zmags.com/publication/7d1f31a6?page=17">JOHN HOEY, president and CEO, The Y ofCentral Ma</a> JOHN HOEY, president and CEO, The Y ofCentral Ma<a title="ceo.07.10.pdf page 85" href="http://viewer.zmags.com/publication/7d1f31a6?page=85">Greg CangialosiPresidentandCEOBlueSkyFactor</a> Greg CangialosiPresidentandCEOBlueSkyFactor<a title="ceo.07.10.pdf page 81" href="http://viewer.zmags.com/publication/7d1f31a6?page=81">2010 MARYLANDPROGRAM SPONSORSNationally spon</a> 2010 MARYLANDPROGRAM SPONSORSNationally spon<a title="ceo.07.10.pdf page 60" href="http://viewer.zmags.com/publication/7d1f31a6?page=60">UNCAPPING SUCCESSA NEW TASTE Buck's intrepid </a> UNCAPPING SUCCESSA NEW TASTE Buck's intrepid <a title="ceo.07.10.pdf page 92" href="http://viewer.zmags.com/publication/7d1f31a6?page=92">Congratulations Doug Eder </a> Congratulations Doug Eder <a title="ceo.07.10.pdf page 51" href="http://viewer.zmags.com/publication/7d1f31a6?page=51">Photography courtesy of BSOwww.smartceo.com </a> Photography courtesy of BSOwww.smartceo.com <a title="ceo.07.10.pdf page 40" href="http://viewer.zmags.com/publication/7d1f31a6?page=40">Catherine MahanPresident </a> Catherine MahanPresident <a title="ceo.07.10.pdf page 99" href="http://viewer.zmags.com/publication/7d1f31a6?page=99">Virtualization.It's a sign of the times.</a> Virtualization.It's a sign of the times.<a title="ceo.07.10.pdf page 37" href="http://viewer.zmags.com/publication/7d1f31a6?page=37">LEADERSHIP•STRATEGY•CHARACTERWho are the 2010 s</a> LEADERSHIP•STRATEGY•CHARACTERWho are the 2010 s<a title="ceo.07.10.pdf page 68" href="http://viewer.zmags.com/publication/7d1f31a6?page=68"> Compensating your employees is a</a> Compensating your employees is a<a title="ceo.07.10.pdf page 57" href="http://viewer.zmags.com/publication/7d1f31a6?page=57">a look at it,” she says. “He also taught me to br</a> a look at it,” she says. “He also taught me to br<a title="ceo.07.10.pdf page 98" href="http://viewer.zmags.com/publication/7d1f31a6?page=98">THE LAST WORDWasteful spending in my own backy</a> THE LAST WORDWasteful spending in my own backy<a title="ceo.07.10.pdf page 20" href="http://viewer.zmags.com/publication/7d1f31a6?page=20">By Barnaby Wickham38,053Cars the Port of Ba</a> By Barnaby Wickham38,053Cars the Port of Ba<a title="ceo.07.10.pdf page 42" href="http://viewer.zmags.com/publication/7d1f31a6?page=42"> JoAnne MorganCEO </a> JoAnne MorganCEO <a title="ceo.07.10.pdf page 41" href="http://viewer.zmags.com/publication/7d1f31a6?page=41">Dr.Leslie MancusoPresident and CEO </a> Dr.Leslie MancusoPresident and CEO <a title="ceo.07.10.pdf page 18" href="http://viewer.zmags.com/publication/7d1f31a6?page=18">my turnsaboteurs and scallywags </a> my turnsaboteurs and scallywags <a title="ceo.07.10.pdf page 93" href="http://viewer.zmags.com/publication/7d1f31a6?page=93">“Individual talent wins games, but </a> “Individual talent wins games, but <a title="ceo.07.10.pdf page 11" href="http://viewer.zmags.com/publication/7d1f31a6?page=11">surfstrangely compelling net nuggetsGo to our </a> surfstrangely compelling net nuggetsGo to our <a title="ceo.07.10.pdf page 1" href="http://viewer.zmags.com/publication/7d1f31a6?page=1">July 2010 the womenin ibsussuineess M</a> July 2010 the womenin ibsussuineess M<a title="ceo.07.10.pdf page 95" href="http://viewer.zmags.com/publication/7d1f31a6?page=95"></a> <a title="ceo.07.10.pdf page 54" href="http://viewer.zmags.com/publication/7d1f31a6?page=54">Me MDGenerHospitN. EUTAW STMR</a> Me MDGenerHospitN. EUTAW STMR<a title="ceo.07.10.pdf page 55" href="http://viewer.zmags.com/publication/7d1f31a6?page=55"></a> <a title="ceo.07.10.pdf page 36" href="http://viewer.zmags.com/publication/7d1f31a6?page=36">Finnie HelmuthPresident and Co-Owner </a> Finnie HelmuthPresident and Co-Owner <a title="ceo.07.10.pdf page 44" href="http://viewer.zmags.com/publication/7d1f31a6?page=44">Bonnie PhippsCEO </a> Bonnie PhippsCEO <a title="ceo.07.10.pdf page 88" href="http://viewer.zmags.com/publication/7d1f31a6?page=88">Heidi GerdingPresidentandCEOHeiTechServices,</a> Heidi GerdingPresidentandCEOHeiTechServices,<a title="ceo.07.10.pdf page 75" href="http://viewer.zmags.com/publication/7d1f31a6?page=75">SPECIAL ADVERTISEMENTSHOULD ACQUISITIONS BE </a> SPECIAL ADVERTISEMENTSHOULD ACQUISITIONS BE <a title="ceo.07.10.pdf page 38" href="http://viewer.zmags.com/publication/7d1f31a6?page=38">CongratulatesBarnett PresidentandCEO,Bette</a> CongratulatesBarnett PresidentandCEO,Bette<a title="ceo.07.10.pdf page 3" href="http://viewer.zmags.com/publication/7d1f31a6?page=3"> </a> <a title="ceo.07.10.pdf page 33" href="http://viewer.zmags.com/publication/7d1f31a6?page=33">Tracey HaldemanPresident </a> Tracey HaldemanPresident <a title="ceo.07.10.pdf page 67" href="http://viewer.zmags.com/publication/7d1f31a6?page=67"> JOIN MORETHAN 10,000local business leaders</a> JOIN MORETHAN 10,000local business leaders<a title="ceo.07.10.pdf page 72" href="http://viewer.zmags.com/publication/7d1f31a6?page=72">AdvanceConnectGrowThe Association for Corporat</a> AdvanceConnectGrowThe Association for Corporat<a title="ceo.07.10.pdf page 22" href="http://viewer.zmags.com/publication/7d1f31a6?page=22">How to diffuse angry and disgruntled employees </a> How to diffuse angry and disgruntled employees <a title="ceo.07.10.pdf page 28" href="http://viewer.zmags.com/publication/7d1f31a6?page=28">Kris AppelFounder and President </a> Kris AppelFounder and President <a title="ceo.07.10.pdf page 46" href="http://viewer.zmags.com/publication/7d1f31a6?page=46">Y. Maria WelchFounder and CEO </a> Y. Maria WelchFounder and CEO <a title="ceo.07.10.pdf page 94" href="http://viewer.zmags.com/publication/7d1f31a6?page=94">LIFETIME ACHIEVEMENTAWARD RECIPIENTArthur Mode</a> LIFETIME ACHIEVEMENTAWARD RECIPIENTArthur Mode<a title="ceo.07.10.pdf page 91" href="http://viewer.zmags.com/publication/7d1f31a6?page=91">They’ve built from the ground up.Inspired millio</a> They’ve built from the ground up.Inspired millio<a title="ceo.07.10.pdf page 9" href="http://viewer.zmags.com/publication/7d1f31a6?page=9">The Humidour Cigar Shoppe held its 10th annual Sm</a> The Humidour Cigar Shoppe held its 10th annual Sm<a title="ceo.07.10.pdf page 82" href="http://viewer.zmags.com/publication/7d1f31a6?page=82">ABOUT ERNST & YOUNGENTREPRENEUR OF THE YEAR24 </a> ABOUT ERNST & YOUNGENTREPRENEUR OF THE YEAR24 <a title="ceo.07.10.pdf page 64" href="http://viewer.zmags.com/publication/7d1f31a6?page=64"> </a> <a title="ceo.07.10.pdf page 61" href="http://viewer.zmags.com/publication/7d1f31a6?page=61">nered Miller's approval. When she returnedto Mar</a> nered Miller's approval. When she returnedto Mar<a title="ceo.07.10.pdf page 31" href="http://viewer.zmags.com/publication/7d1f31a6?page=31">Corner and the TAB team enjoying time on the wate</a> Corner and the TAB team enjoying time on the wate<a title="ceo.07.10.pdf page 70" href="http://viewer.zmags.com/publication/7d1f31a6?page=70"> </a> <a title="ceo.07.10.pdf page 30" href="http://viewer.zmags.com/publication/7d1f31a6?page=30">Congratulations to all of the 2010 Brava! Wo</a> Congratulations to all of the 2010 Brava! Wo<a title="ceo.07.10.pdf page 2" href="http://viewer.zmags.com/publication/7d1f31a6?page=2"> CALL FOR A FREE ESTIMATE PROPOSAL</a> CALL FOR A FREE ESTIMATE PROPOSAL<a title="ceo.07.10.pdf page 26" href="http://viewer.zmags.com/publication/7d1f31a6?page=26">ESmartCEO celebratesravaWomen Business Achiev</a> ESmartCEO celebratesravaWomen Business Achiev<a title="ceo.07.10.pdf page 21" href="http://viewer.zmags.com/publication/7d1f31a6?page=21">What is the G3 Conference? </a> What is the G3 Conference? <a title="ceo.07.10.pdf page 12" href="http://viewer.zmags.com/publication/7d1f31a6?page=12">By Jeanine Clingenpeelleadershipschool of fai</a> By Jeanine Clingenpeelleadershipschool of fai<a title="ceo.07.10.pdf page 69" href="http://viewer.zmags.com/publication/7d1f31a6?page=69">she's unhappy. Maybe we should give her araise.”</a> she's unhappy. Maybe we should give her araise.”<a title="ceo.07.10.pdf page 79" href="http://viewer.zmags.com/publication/7d1f31a6?page=79">A MESSAGE FROM YOURPROGRAM HOSTEntrepreneurs: </a> A MESSAGE FROM YOURPROGRAM HOSTEntrepreneurs: <a title="ceo.07.10.pdf page 8" href="http://viewer.zmags.com/publication/7d1f31a6?page=8">sceneA </a> sceneA <a title="ceo.07.10.pdf page 15" href="http://viewer.zmags.com/publication/7d1f31a6?page=15">By Jeanine Clingenpeelsocial mediafans, frien</a> By Jeanine Clingenpeelsocial mediafans, frien<a title="ceo.07.10.pdf page 100" href="http://viewer.zmags.com/publication/7d1f31a6?page=100">FOR50YEARS,WE'VEGIVENOURCUSTOMERSTHE BEST OF BOT</a> FOR50YEARS,WE'VEGIVENOURCUSTOMERSTHE BEST OF BOT<a title="ceo.07.10.pdf page 71" href="http://viewer.zmags.com/publication/7d1f31a6?page=71">critical success factors in selling today.· Simp</a> critical success factors in selling today.· Simp<a title="ceo.07.10.pdf page 6" href="http://viewer.zmags.com/publication/7d1f31a6?page=6">2700 Lighthouse Point East, Suite 220A, Baltimore</a> 2700 Lighthouse Point East, Suite 220A, Baltimore<a title="ceo.07.10.pdf page 45" href="http://viewer.zmags.com/publication/7d1f31a6?page=45">Pamela PiroPresident and CEO </a> Pamela PiroPresident and CEO <a title="ceo.07.10.pdf page 89" href="http://viewer.zmags.com/publication/7d1f31a6?page=89">Adam PattisallPresidentandCEOIncrediTekwww.</a> Adam PattisallPresidentandCEOIncrediTekwww.<a title="ceo.07.10.pdf page 10" href="http://viewer.zmags.com/publication/7d1f31a6?page=10">quick takesphoto ﬁnishA Q&A with Ryan Millman</a> quick takesphoto ﬁnishA Q&A with Ryan Millman<a title="ceo.07.10.pdf page 65" href="http://viewer.zmags.com/publication/7d1f31a6?page=65">How will your organization successfully meet the </a> How will your organization successfully meet the <a title="ceo.07.10.pdf page 13" href="http://viewer.zmags.com/publication/7d1f31a6?page=13">advice from the expertsHOW CAN CEOS TURN FAILURE</a> advice from the expertsHOW CAN CEOS TURN FAILURE<a title="ceo.07.10.pdf page 25" href="http://viewer.zmags.com/publication/7d1f31a6?page=25">in denials of benefits. Had my clients beenup fr</a> in denials of benefits. Had my clients beenup fr<a title="ceo.07.10.pdf page 39" href="http://viewer.zmags.com/publication/7d1f31a6?page=39">Hazel KuchinskyOwner and CEO </a> Hazel KuchinskyOwner and CEO <a title="ceo.07.10.pdf page 32" href="http://viewer.zmags.com/publication/7d1f31a6?page=32">Remi DuyileCEO </a> Remi DuyileCEO <a title="ceo.07.10.pdf page 63" href="http://viewer.zmags.com/publication/7d1f31a6?page=63">www.atlanticremodeling.comWINDOWS • SIDING • ROO</a> www.atlanticremodeling.comWINDOWS • SIDING • ROO<a title="ceo.07.10.pdf page 43" href="http://viewer.zmags.com/publication/7d1f31a6?page=43">Erin O'DonovanFounderwww.pbenvironments.comPot</a> Erin O'DonovanFounderwww.pbenvironments.comPot<a title="ceo.07.10.pdf page 23" href="http://viewer.zmags.com/publication/7d1f31a6?page=23">that this involves a deep shift in paradigmthink</a> that this involves a deep shift in paradigmthink<a title="ceo.07.10.pdf page 35" href="http://viewer.zmags.com/publication/7d1f31a6?page=35">WE ARE 8PEOPLE FASTINTERNET FASTER THAN A T1 ME</a> WE ARE 8PEOPLE FASTINTERNET FASTER THAN A T1 ME<a title="ceo.07.10.pdf page 7" href="http://viewer.zmags.com/publication/7d1f31a6?page=7"> How SmartOfﬁces Work Specializ</a> How SmartOfﬁces Work Specializ<a title="ceo.07.10.pdf page 48" href="http://viewer.zmags.com/publication/7d1f31a6?page=48"></a> <a title="ceo.07.10.pdf page 80" href="http://viewer.zmags.com/publication/7d1f31a6?page=80"></a>