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<br /> Go the Extra Mile To Support Residents x Collecting Rent During Crisis x How to Support Your Team Working from Home<br /> Leveraging Tech to Stand Out from the Crowd x Best Practices for Virtual Leasing x Nine Elements of a Healthy Building<br /> SUPPORTING<br /> RESIDENTS, TENANTS AND COMMUNITY<br /> DURING CRISIS<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> PUTTING OUR<br /> 35 YEARS OF RATED 5 OUT OF 5<br /> BY HOA PROPERTY MANAGERS<br /> PAVING & CONCRETE<br /> EXPERIENCE TO<br /> WORK FOR YOU.<br /> info@brotherspaving.com<br /> 2 www.pma-dc.org www.bestapartmentsindc.com<br /> PRESIDENT’S MESSAGE<br /> Finding Focus in the “New Normal”<br /> Toni R. Harris, CPM®<br /> When the Beatles released their classic song Let It Be<br /> in 1970, little could they ima<a title="BULLETINMay2020 page 1" href="http://viewer.zmags.com/publication/7f3f8be8?page=1"> Go the Extra Mile To Support Residents x Collecti</a> <a title="BULLETINMay2020 page 2" href="http://viewer.zmags.com/publication/7f3f8be8?page=2"> PUTTING OUR 35 YEARS OF RATED 5 OUT </a> <a title="BULLETINMay2020 page 3" href="http://viewer.zmags.com/publication/7f3f8be8?page=3"> PRESIDENT’S MESSAGE Finding Focus in the “New Nor</a> <a title="BULLETINMay2020 page 4" href="http://viewer.zmags.com/publication/7f3f8be8?page=4"> 10"h x AD SIZE: 7.5"w AD FOR P.C. RICHARD BUILDER</a> <a title="BULLETINMay2020 page 5" href="http://viewer.zmags.com/publication/7f3f8be8?page=5"> The Buzz Best Practices for Managing Properties D</a> <a title="BULLETINMay2020 page 6" href="http://viewer.zmags.com/publication/7f3f8be8?page=6"> Best Practices for Managing Properties During the</a> <a title="BULLETINMay2020 page 7" href="http://viewer.zmags.com/publication/7f3f8be8?page=7"> that the virus economically impacted it. Not bein</a> <a title="BULLETINMay2020 page 8" href="http://viewer.zmags.com/publication/7f3f8be8?page=8"> Inform residents of the reasons for your actions.</a> <a title="BULLETINMay2020 page 9" href="http://viewer.zmags.com/publication/7f3f8be8?page=9"> Lend an Ear Listening is an art form, and ther</a> <a title="BULLETINMay2020 page 10" href="http://viewer.zmags.com/publication/7f3f8be8?page=10"> PMA Calendar Engaging Teams in a Virtual World -</a> <a title="BULLETINMay2020 page 11" href="http://viewer.zmags.com/publication/7f3f8be8?page=11"> Operations Corner Nine Elements of a Healthy Buil</a> <a title="BULLETINMay2020 page 12" href="http://viewer.zmags.com/publication/7f3f8be8?page=12"> perature and humidity in real-time to prevent and</a> <a title="BULLETINMay2020 page 13" href="http://viewer.zmags.com/publication/7f3f8be8?page=13"> A Check-Up for the Health of Your Building Pro</a> <a title="BULLETINMay2020 page 14" href="http://viewer.zmags.com/publication/7f3f8be8?page=14"> Tom’s Blog Managing From Afar This is no ordinar</a> <a title="BULLETINMay2020 page 15" href="http://viewer.zmags.com/publication/7f3f8be8?page=15"> The Right Vision Are you the type of manager th</a> <a title="BULLETINMay2020 page 16" href="http://viewer.zmags.com/publication/7f3f8be8?page=16"> Go the Extra Mile To Support Residents and the Co</a> <a title="BULLETINMay2020 page 17" href="http://viewer.zmags.com/publication/7f3f8be8?page=17"> Reach Out to the Community Partner with nearby re</a> <a title="BULLETINMay2020 page 18" href="http://viewer.zmags.com/publication/7f3f8be8?page=18"> Innovation Will Make You a Multifamily Leader By </a> <a title="BULLETINMay2020 page 19" href="http://viewer.zmags.com/publication/7f3f8be8?page=19"> tions and when interacting with renters. “It give</a> <a title="BULLETINMay2020 page 20" href="http://viewer.zmags.com/publication/7f3f8be8?page=20"> Best Practices for Virtual Leasing (Webinar) Frid</a> <a title="BULLETINMay2020 page 21" href="http://viewer.zmags.com/publication/7f3f8be8?page=21"> Supporting Your Team Working from Home There a</a> <a title="BULLETINMay2020 page 22" href="http://viewer.zmags.com/publication/7f3f8be8?page=22"> team and provides opportunities to recognize how </a> <a title="BULLETINMay2020 page 23" href="http://viewer.zmags.com/publication/7f3f8be8?page=23"> Committee Corner The following is a short recap o</a> <a title="BULLETINMay2020 page 24" href="http://viewer.zmags.com/publication/7f3f8be8?page=24"> Membership Committee The Committee is continuing </a> <a title="BULLETINMay2020 page 25" href="http://viewer.zmags.com/publication/7f3f8be8?page=25"> Marketing Council The Council held a virtual Mark</a> <a title="BULLETINMay2020 page 26" href="http://viewer.zmags.com/publication/7f3f8be8?page=26"> ASSOCIATE MEMBER DIGEST Upcoming Opportunities V</a> <a title="BULLETINMay2020 page 27" href="http://viewer.zmags.com/publication/7f3f8be8?page=27"> Charging Station (4 available) $1,000 • Lo</a> <a title="BULLETINMay2020 page 28" href="http://viewer.zmags.com/publication/7f3f8be8?page=28"> Rent Payment Plan Options Managers and owners </a> <a title="BULLETINMay2020 page 29" href="http://viewer.zmags.com/publication/7f3f8be8?page=29"> PMA’s 2020 Five-Star Sponsors ASPHALT & </a> <a title="BULLETINMay2020 page 30" href="http://viewer.zmags.com/publication/7f3f8be8?page=30"> THE PROPERTY MANAGEMENT STAFFING SPECIALISTS www</a>