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<br /> NOVEMBER 2013<br /> INSIDE<br /> LEARNING<br /> TECHNOLOGIES & SKILLS<br /> Play the game – feel the gain<br /> Let's get addicted to learning through the power of gamification.<br /> Julie Wedgwood shares her game plan<br /> Google apps for learning – 9 top tips<br /> The new learning agenda<br /> the official magazine for<br /> Exploiting social and informal learning<br /> olympia 2 london 29 – 30 january 2014<br /> <br /> 27<br /> 31<br /> ISSUE 45 NOVEMBER 2013<br /> 35<br /> CONTENTS<br /> 7 Play the Game – feel the gain<br /> Julie Wedgwood<br /> 13Google Apps for Learning: 9 Best Practices<br /> Jennifer Bloomingdale<br /> 17The New Learning Agenda<br /> Laura Overton<br /> 23Exploiting Social and Informal Learning<br /> Nigel Paine<br /> 27Nothing is Written<br /> Johnnie Moore<br /> 31Beware the Hype<br /> Ben Waldman<br /> 35Building Mental Resilience in the Workplace<br <a title="ILT - November 2013 issue page 1" href="http://viewer.zmags.com/publication/7fbebbac?page=1"> NOVEMBER 2013 INSIDE LEARNING TECHNOLOGIES & SK</a> <a title="ILT - November 2013 issue page 2" href="http://viewer.zmags.com/publication/7fbebbac?page=2"> </a> <a title="ILT - November 2013 issue page 3" href="http://viewer.zmags.com/publication/7fbebbac?page=3"> 27 31 ISSUE 45 NOVEMBER 2013 </a> <a title="ILT - November 2013 issue page 4" href="http://viewer.zmags.com/publication/7fbebbac?page=4"> CONTENTS CONTINUED 51Web or Nat</a> <a title="ILT - November 2013 issue page 5" href="http://viewer.zmags.com/publication/7fbebbac?page=5"> 115The Power of Praise and Recognition Martin Bak</a> <a title="ILT - November 2013 issue page 6" href="http://viewer.zmags.com/publication/7fbebbac?page=6"> </a> <a title="ILT - November 2013 issue page 7" href="http://viewer.zmags.com/publication/7fbebbac?page=7"> </a> <a title="ILT - November 2013 issue page 8" href="http://viewer.zmags.com/publication/7fbebbac?page=8"> </a> <a title="ILT - November 2013 issue page 9" href="http://viewer.zmags.com/publication/7fbebbac?page=9"> PLAY THE GAME – FEEL THE GAIN Let's get add</a> <a title="ILT - November 2013 issue page 10" href="http://viewer.zmags.com/publication/7fbebbac?page=10"> PLAY THE GAME – FEEL THE GAIN So, how </a> <a title="ILT - November 2013 issue page 11" href="http://viewer.zmags.com/publication/7fbebbac?page=11"> </a> <a title="ILT - November 2013 issue page 12" href="http://viewer.zmags.com/publication/7fbebbac?page=12"> </a> <a title="ILT - November 2013 issue page 13" href="http://viewer.zmags.com/publication/7fbebbac?page=13"> </a> <a title="ILT - November 2013 issue page 14" href="http://viewer.zmags.com/publication/7fbebbac?page=14"> </a> <a title="ILT - November 2013 issue page 15" href="http://viewer.zmags.com/publication/7fbebbac?page=15"> GOOGLE APPS FOR LEARNING: 9 BEST PRACTICES </a> <a title="ILT - November 2013 issue page 16" href="http://viewer.zmags.com/publication/7fbebbac?page=16"> GOOGLE APPS FOR LEARNING: 9 BEST PRACTICES </a> <a title="ILT - November 2013 issue page 17" href="http://viewer.zmags.com/publication/7fbebbac?page=17"> </a> <a title="ILT - November 2013 issue page 18" href="http://viewer.zmags.com/publication/7fbebbac?page=18"> </a> <a title="ILT - November 2013 issue page 19" href="http://viewer.zmags.com/publication/7fbebbac?page=19"> THE NEW LEARNING AGENDA Resulting from the 2</a> <a title="ILT - November 2013 issue page 20" href="http://viewer.zmags.com/publication/7fbebbac?page=20"> THE NEW LEARNING AGENDA Benchmark: “Three</a> <a title="ILT - November 2013 issue page 21" href="http://viewer.zmags.com/publication/7fbebbac?page=21"> </a> <a title="ILT - November 2013 issue page 22" href="http://viewer.zmags.com/publication/7fbebbac?page=22"> </a> <a title="ILT - November 2013 issue page 23" href="http://viewer.zmags.com/publication/7fbebbac?page=23"> THE NEW LEARNING AGENDA recognising the c</a> <a title="ILT - November 2013 issue page 24" href="http://viewer.zmags.com/publication/7fbebbac?page=24"> </a> <a title="ILT - November 2013 issue page 25" href="http://viewer.zmags.com/publication/7fbebbac?page=25"> EXPLOITING SOCIAL AND INFORMAL LEARNING In </a> <a title="ILT - November 2013 issue page 26" href="http://viewer.zmags.com/publication/7fbebbac?page=26"> EXPLOITING SOCIAL AND INFORMAL LEARNING </a> <a title="ILT - November 2013 issue page 27" href="http://viewer.zmags.com/publication/7fbebbac?page=27"> </a> <a title="ILT - November 2013 issue page 28" href="http://viewer.zmags.com/publication/7fbebbac?page=28"> </a> <a title="ILT - November 2013 issue page 29" href="http://viewer.zmags.com/publication/7fbebbac?page=29"> NOTHING IS WRITTEN In the second instalment </a> <a title="ILT - November 2013 issue page 30" href="http://viewer.zmags.com/publication/7fbebbac?page=30"> NOTHING IS WRITTEN This group was actually</a> <a title="ILT - November 2013 issue page 31" href="http://viewer.zmags.com/publication/7fbebbac?page=31"> </a> <a title="ILT - November 2013 issue page 32" href="http://viewer.zmags.com/publication/7fbebbac?page=32"> </a> <a title="ILT - November 2013 issue page 33" href="http://viewer.zmags.com/publication/7fbebbac?page=33"> BEWARE THE HYPE Learning styles are everywher</a> <a title="ILT - November 2013 issue page 34" href="http://viewer.zmags.com/publication/7fbebbac?page=34"> BEWARE THE HYPE target audience. So whethe</a> <a title="ILT - November 2013 issue page 35" href="http://viewer.zmags.com/publication/7fbebbac?page=35"> </a> <a title="ILT - November 2013 issue page 36" href="http://viewer.zmags.com/publication/7fbebbac?page=36"> </a> <a title="ILT - November 2013 issue page 37" href="http://viewer.zmags.com/publication/7fbebbac?page=37"> BUILDING MENTAL RESILIENCE IN THE WORKPLACE </a> <a title="ILT - November 2013 issue page 38" href="http://viewer.zmags.com/publication/7fbebbac?page=38"> The survey also showed that poor management and a</a> <a title="ILT - November 2013 issue page 39" href="http://viewer.zmags.com/publication/7fbebbac?page=39"> </a> <a title="ILT - November 2013 issue page 40" href="http://viewer.zmags.com/publication/7fbebbac?page=40"> </a> <a title="ILT - November 2013 issue page 41" href="http://viewer.zmags.com/publication/7fbebbac?page=41"> BUILDING MENTAL RESILIENCE IN THE WORKPLACE </a> <a title="ILT - November 2013 issue page 42" href="http://viewer.zmags.com/publication/7fbebbac?page=42"> </a> <a title="ILT - November 2013 issue page 43" href="http://viewer.zmags.com/publication/7fbebbac?page=43"> 1990: THE YEAR WHEN EVERYTHING CHANGED Twent</a> <a title="ILT - November 2013 issue page 44" href="http://viewer.zmags.com/publication/7fbebbac?page=44"> 1990: THE YEAR WHEN EVERYTHING CHANGED </a> <a title="ILT - November 2013 issue page 45" href="http://viewer.zmags.com/publication/7fbebbac?page=45"> </a> <a title="ILT - November 2013 issue page 46" href="http://viewer.zmags.com/publication/7fbebbac?page=46"> </a> <a title="ILT - November 2013 issue page 47" href="http://viewer.zmags.com/publication/7fbebbac?page=47"> EVALUATING CORPORATE TRAINING: WHICH METHOD I</a> <a title="ILT - November 2013 issue page 48" href="http://viewer.zmags.com/publication/7fbebbac?page=48"> EVALUATING CORPORATE TRAINING: WHICH METHOD </a> <a title="ILT - November 2013 issue page 49" href="http://viewer.zmags.com/publication/7fbebbac?page=49"> </a> <a title="ILT - November 2013 issue page 50" href="http://viewer.zmags.com/publication/7fbebbac?page=50"> </a> <a title="ILT - November 2013 issue page 51" href="http://viewer.zmags.com/publication/7fbebbac?page=51"> EVALUATING CORPORATE TRAINING: WHICH METHOD </a> <a title="ILT - November 2013 issue page 52" href="http://viewer.zmags.com/publication/7fbebbac?page=52"> </a> <a title="ILT - November 2013 issue page 53" href="http://viewer.zmags.com/publication/7fbebbac?page=53"> Want to implement mobile learning but don't know </a> <a title="ILT - November 2013 issue page 54" href="http://viewer.zmags.com/publication/7fbebbac?page=54"> WEB OR NATIVE? best practice from, what ma</a> <a title="ILT - November 2013 issue page 55" href="http://viewer.zmags.com/publication/7fbebbac?page=55"> </a> <a title="ILT - November 2013 issue page 56" href="http://viewer.zmags.com/publication/7fbebbac?page=56"> </a> <a title="ILT - November 2013 issue page 57" href="http://viewer.zmags.com/publication/7fbebbac?page=57"> mobile device, like the ability to open documents</a> <a title="ILT - November 2013 issue page 58" href="http://viewer.zmags.com/publication/7fbebbac?page=58"> </a> <a title="ILT - November 2013 issue page 59" href="http://viewer.zmags.com/publication/7fbebbac?page=59"> THE CURSE OF KNOWLEDGE Last month, Robin Hoyle</a> <a title="ILT - November 2013 issue page 60" href="http://viewer.zmags.com/publication/7fbebbac?page=60"> THE CURSE OF KNOWLEDGE So, assuming that </a> <a title="ILT - November 2013 issue page 61" href="http://viewer.zmags.com/publication/7fbebbac?page=61"> </a> <a title="ILT - November 2013 issue page 62" href="http://viewer.zmags.com/publication/7fbebbac?page=62"> </a> <a title="ILT - November 2013 issue page 63" href="http://viewer.zmags.com/publication/7fbebbac?page=63"> You should describe the route for using effective</a> <a title="ILT - November 2013 issue page 64" href="http://viewer.zmags.com/publication/7fbebbac?page=64"> </a> <a title="ILT - November 2013 issue page 65" href="http://viewer.zmags.com/publication/7fbebbac?page=65"> ADAPTIVE LEARNING SYSTEMS GIVING POWER P </a> <a title="ILT - November 2013 issue page 66" href="http://viewer.zmags.com/publication/7fbebbac?page=66"> ADAPTIVE LEARNING SYSTEMS GIVING POWER TO T</a> <a title="ILT - November 2013 issue page 67" href="http://viewer.zmags.com/publication/7fbebbac?page=67"> </a> <a title="ILT - November 2013 issue page 68" href="http://viewer.zmags.com/publication/7fbebbac?page=68"> </a> <a title="ILT - November 2013 issue page 69" href="http://viewer.zmags.com/publication/7fbebbac?page=69"> ADAPTIVE LEARNING SYSTEMS GIVING POWER TO T</a> <a title="ILT - November 2013 issue page 70" href="http://viewer.zmags.com/publication/7fbebbac?page=70"> </a> <a title="ILT - November 2013 issue page 71" href="http://viewer.zmags.com/publication/7fbebbac?page=71"> CAMPAIGN FOR BETTER COMPLIANCE LEARNING Shak</a> <a title="ILT - November 2013 issue page 72" href="http://viewer.zmags.com/publication/7fbebbac?page=72"> CAMPAIGN FOR BETTER COMPLIANCE LEARNING </a> <a title="ILT - November 2013 issue page 73" href="http://viewer.zmags.com/publication/7fbebbac?page=73"> </a> <a title="ILT - November 2013 issue page 74" href="http://viewer.zmags.com/publication/7fbebbac?page=74"> </a> <a title="ILT - November 2013 issue page 75" href="http://viewer.zmags.com/publication/7fbebbac?page=75"> CAMPAIGN FOR BETTER COMPLIANCE LEARNING </a> <a title="ILT - November 2013 issue page 76" href="http://viewer.zmags.com/publication/7fbebbac?page=76"> </a> <a title="ILT - November 2013 issue page 77" href="http://viewer.zmags.com/publication/7fbebbac?page=77"> The following tips will not guarantee great desig</a> <a title="ILT - November 2013 issue page 78" href="http://viewer.zmags.com/publication/7fbebbac?page=78"> TEN TIPS FOR BETTER BLENDS Tip 3: Focus </a> <a title="ILT - November 2013 issue page 79" href="http://viewer.zmags.com/publication/7fbebbac?page=79"> </a> <a title="ILT - November 2013 issue page 80" href="http://viewer.zmags.com/publication/7fbebbac?page=80"> </a> <a title="ILT - November 2013 issue page 81" href="http://viewer.zmags.com/publication/7fbebbac?page=81"> TEN TIPS FOR BETTER BLENDS Tip 8: Method</a> <a title="ILT - November 2013 issue page 82" href="http://viewer.zmags.com/publication/7fbebbac?page=82"> ADVANCED REPORTING FREEDOM FROM VENDOR LOCK-I</a> <a title="ILT - November 2013 issue page 83" href="http://viewer.zmags.com/publication/7fbebbac?page=83"> PUT LEARNERS IN THE DRIVING SEAT Q: How ca</a> <a title="ILT - November 2013 issue page 84" href="http://viewer.zmags.com/publication/7fbebbac?page=84"> PUT LEARNERS IN THE DRIVING SEAT </a> <a title="ILT - November 2013 issue page 85" href="http://viewer.zmags.com/publication/7fbebbac?page=85"> </a> <a title="ILT - November 2013 issue page 86" href="http://viewer.zmags.com/publication/7fbebbac?page=86"> +=</a> <a title="ILT - November 2013 issue page 87" href="http://viewer.zmags.com/publication/7fbebbac?page=87"> PUT LEARNERS IN THE DRIVING SEAT – only</a> <a title="ILT - November 2013 issue page 88" href="http://viewer.zmags.com/publication/7fbebbac?page=88"> </a> <a title="ILT - November 2013 issue page 89" href="http://viewer.zmags.com/publication/7fbebbac?page=89"> WHAT I WOULD SAY TO MY Reflecting on pas</a> <a title="ILT - November 2013 issue page 90" href="http://viewer.zmags.com/publication/7fbebbac?page=90"> WHAT I WOULD SAY TO MY YOUNGER SELF I</a> <a title="ILT - November 2013 issue page 91" href="http://viewer.zmags.com/publication/7fbebbac?page=91"> </a> <a title="ILT - November 2013 issue page 92" href="http://viewer.zmags.com/publication/7fbebbac?page=92"> </a> <a title="ILT - November 2013 issue page 93" href="http://viewer.zmags.com/publication/7fbebbac?page=93"> Learning and Development Benchmarks…where to get </a> <a title="ILT - November 2013 issue page 94" href="http://viewer.zmags.com/publication/7fbebbac?page=94"> FASTER, HIGHER, STRONGER! performance. Oth</a> <a title="ILT - November 2013 issue page 95" href="http://viewer.zmags.com/publication/7fbebbac?page=95"> </a> <a title="ILT - November 2013 issue page 96" href="http://viewer.zmags.com/publication/7fbebbac?page=96"> </a> <a title="ILT - November 2013 issue page 97" href="http://viewer.zmags.com/publication/7fbebbac?page=97"> FASTER, HIGHER, STRONGER! chose the one th</a> <a title="ILT - November 2013 issue page 98" href="http://viewer.zmags.com/publication/7fbebbac?page=98"> </a> <a title="ILT - November 2013 issue page 99" href="http://viewer.zmags.com/publication/7fbebbac?page=99"> WHY E-LEARNING SOMETIMES DOESN'T WORK …so w</a> <a title="ILT - November 2013 issue page 100" href="http://viewer.zmags.com/publication/7fbebbac?page=100"> WHY E-LEARNING SOMETIMES DOESN'T WORK nu</a> <a title="ILT - November 2013 issue page 101" href="http://viewer.zmags.com/publication/7fbebbac?page=101"> </a> <a title="ILT - November 2013 issue page 102" href="http://viewer.zmags.com/publication/7fbebbac?page=102"> </a> <a title="ILT - November 2013 issue page 103" href="http://viewer.zmags.com/publication/7fbebbac?page=103"> BIG DATA: BIG OPPORTUNITIES Big companies ha</a> <a title="ILT - November 2013 issue page 104" href="http://viewer.zmags.com/publication/7fbebbac?page=104"> BIG DATA: BIG OPPORTUNITIES improve effic</a> <a title="ILT - November 2013 issue page 105" href="http://viewer.zmags.com/publication/7fbebbac?page=105"> </a> <a title="ILT - November 2013 issue page 106" href="http://viewer.zmags.com/publication/7fbebbac?page=106"> </a> <a title="ILT - November 2013 issue page 107" href="http://viewer.zmags.com/publication/7fbebbac?page=107"> LEARNERS AS CONSUMERS In a follow-up to last m</a> <a title="ILT - November 2013 issue page 108" href="http://viewer.zmags.com/publication/7fbebbac?page=108"> LEARNERS AS CONSUMERS Brand consistency i</a> <a title="ILT - November 2013 issue page 109" href="http://viewer.zmags.com/publication/7fbebbac?page=109"> </a> <a title="ILT - November 2013 issue page 110" href="http://viewer.zmags.com/publication/7fbebbac?page=110"> </a> <a title="ILT - November 2013 issue page 111" href="http://viewer.zmags.com/publication/7fbebbac?page=111"> many successful organisations including Apple, Ph</a> <a title="ILT - November 2013 issue page 112" href="http://viewer.zmags.com/publication/7fbebbac?page=112"> 110 Inside Learning Technologies & Skills N</a> <a title="ILT - November 2013 issue page 113" href="http://viewer.zmags.com/publication/7fbebbac?page=113"> EPIC SETS SIGHTS ON THE NEXT BIG THING Ga</a> <a title="ILT - November 2013 issue page 114" href="http://viewer.zmags.com/publication/7fbebbac?page=114"> EPIC SETS SIGHTS ON THE NEXT BIG THING </a> <a title="ILT - November 2013 issue page 115" href="http://viewer.zmags.com/publication/7fbebbac?page=115"> November 2013 Inside Learning Technologies &</a> <a title="ILT - November 2013 issue page 116" href="http://viewer.zmags.com/publication/7fbebbac?page=116"> </a> <a title="ILT - November 2013 issue page 117" href="http://viewer.zmags.com/publication/7fbebbac?page=117"> THE POWER OF PRAISE AND RECOGNITION Praise ac</a> <a title="ILT - November 2013 issue page 118" href="http://viewer.zmags.com/publication/7fbebbac?page=118"> THE POWER OF PRAISE AND RECOGNITION sur</a> <a title="ILT - November 2013 issue page 119" href="http://viewer.zmags.com/publication/7fbebbac?page=119"> </a> <a title="ILT - November 2013 issue page 120" href="http://viewer.zmags.com/publication/7fbebbac?page=120"> 118 Inside Learning Technologies & Skills N</a> <a title="ILT - November 2013 issue page 121" href="http://viewer.zmags.com/publication/7fbebbac?page=121"> THE POWER OF PRAISE AND RECOGNITION fin</a> <a title="ILT - November 2013 issue page 122" href="http://viewer.zmags.com/publication/7fbebbac?page=122"> </a> <a title="ILT - November 2013 issue page 123" href="http://viewer.zmags.com/publication/7fbebbac?page=123"> NEW HORIZONS Rob Caul explains how social and</a> <a title="ILT - November 2013 issue page 124" href="http://viewer.zmags.com/publication/7fbebbac?page=124"> NEW HORIZONS </a> <a title="ILT - November 2013 issue page 125" href="http://viewer.zmags.com/publication/7fbebbac?page=125"> November 2013 Inside Learning Technologies &</a> <a title="ILT - November 2013 issue page 126" href="http://viewer.zmags.com/publication/7fbebbac?page=126"> </a> <a title="ILT - November 2013 issue page 127" href="http://viewer.zmags.com/publication/7fbebbac?page=127"> VIDEO-RICH LEARNING FOR THE YOUTUBE GENERATION </a> <a title="ILT - November 2013 issue page 128" href="http://viewer.zmags.com/publication/7fbebbac?page=128"> VIDEO-RICH LEARNING FOR THE YOUTUBE GENERATI</a> <a title="ILT - November 2013 issue page 129" href="http://viewer.zmags.com/publication/7fbebbac?page=129"> November 2013 Inside Learning Technologies &</a> <a title="ILT - November 2013 issue page 130" href="http://viewer.zmags.com/publication/7fbebbac?page=130"> 128 Inside Learning Technologies & Skills N</a> <a title="ILT - November 2013 issue page 131" href="http://viewer.zmags.com/publication/7fbebbac?page=131"> HOW SSP DELIVERS MEASURABLE ROI In the secon</a> <a title="ILT - November 2013 issue page 132" href="http://viewer.zmags.com/publication/7fbebbac?page=132"> HOW SSP DELIVERS MEASURABLE ROI All food</a> <a title="ILT - November 2013 issue page 133" href="http://viewer.zmags.com/publication/7fbebbac?page=133"> November 2013 Inside Learning Technologies &</a> <a title="ILT - November 2013 issue page 134" href="http://viewer.zmags.com/publication/7fbebbac?page=134"> 132 Inside Learning Technologies & Skills N</a> <a title="ILT - November 2013 issue page 135" href="http://viewer.zmags.com/publication/7fbebbac?page=135"> HOW SSP DELIVERS MEASURABLE ROI embrace </a> <a title="ILT - November 2013 issue page 136" href="http://viewer.zmags.com/publication/7fbebbac?page=136"> </a> <a title="ILT - November 2013 issue page 137" href="http://viewer.zmags.com/publication/7fbebbac?page=137"> As the economy changes, says Infor's Tarik Taman,</a> <a title="ILT - November 2013 issue page 138" href="http://viewer.zmags.com/publication/7fbebbac?page=138"> ARE YOU READY FOR THE TALENT EXODUS? </a> <a title="ILT - November 2013 issue page 139" href="http://viewer.zmags.com/publication/7fbebbac?page=139"> November 2013 Inside Learning Technologies &</a> <a title="ILT - November 2013 issue page 140" href="http://viewer.zmags.com/publication/7fbebbac?page=140"> 138 Inside Learning Technologies & Skills N</a> <a title="ILT - November 2013 issue page 141" href="http://viewer.zmags.com/publication/7fbebbac?page=141"> THE OMNIPRESENCE OF LEARNING We learn everywh</a> <a title="ILT - November 2013 issue page 142" href="http://viewer.zmags.com/publication/7fbebbac?page=142"> THE OMNIPRESENCE OF LEARNING our forefath</a> <a title="ILT - November 2013 issue page 143" href="http://viewer.zmags.com/publication/7fbebbac?page=143"> November 2013 Inside Learning Technologies &</a> <a title="ILT - November 2013 issue page 144" href="http://viewer.zmags.com/publication/7fbebbac?page=144"> 142 Inside Learning Technologies & Skills N</a> <a title="ILT - November 2013 issue page 145" href="http://viewer.zmags.com/publication/7fbebbac?page=145"> THE OMNIPRESENCE OF LEARNING access this </a> <a title="ILT - November 2013 issue page 146" href="http://viewer.zmags.com/publication/7fbebbac?page=146"> 144 Inside Learning Technologies & Skills N</a> <a title="ILT - November 2013 issue page 147" href="http://viewer.zmags.com/publication/7fbebbac?page=147"> LEARNING TRANSFORMATION: EIGHT KEY TRENDS As</a> <a title="ILT - November 2013 issue page 148" href="http://viewer.zmags.com/publication/7fbebbac?page=148"> LEARNING TRANSFORMATION: EIGHT KEY TRENDS </a> <a title="ILT - November 2013 issue page 149" href="http://viewer.zmags.com/publication/7fbebbac?page=149"> November 2013 Inside Learning Technologies &</a> <a title="ILT - November 2013 issue page 150" href="http://viewer.zmags.com/publication/7fbebbac?page=150"> 148 Inside Learning Technologies & Skills N</a> <a title="ILT - November 2013 issue page 151" href="http://viewer.zmags.com/publication/7fbebbac?page=151"> BENEFITS OF AN OPEN SOURCE DISTRIBUTION In</a> <a title="ILT - November 2013 issue page 152" href="http://viewer.zmags.com/publication/7fbebbac?page=152"> BENEFITS OF AN OPEN SOURCE DISTRIBUTION </a> <a title="ILT - November 2013 issue page 153" href="http://viewer.zmags.com/publication/7fbebbac?page=153"> November 2013 Inside Learning Technologies &</a> <a title="ILT - November 2013 issue page 154" href="http://viewer.zmags.com/publication/7fbebbac?page=154"> 152 Inside Learning Technologies & Skills N</a> <a title="ILT - November 2013 issue page 155" href="http://viewer.zmags.com/publication/7fbebbac?page=155"> customer pays a fee for access to a service inclu</a> <a title="ILT - November 2013 issue page 156" href="http://viewer.zmags.com/publication/7fbebbac?page=156"> 154 Inside Learning Technologies & Skills N</a> <a title="ILT - November 2013 issue page 157" href="http://viewer.zmags.com/publication/7fbebbac?page=157"> LMS: `NEXT GENERATION' QUESTIONS </a> <a title="ILT - November 2013 issue page 158" href="http://viewer.zmags.com/publication/7fbebbac?page=158"> LMS: `NEXT GENERATION' QUESTIONS what the</a> <a title="ILT - November 2013 issue page 159" href="http://viewer.zmags.com/publication/7fbebbac?page=159"> November 2013 Inside Learning Technologies &</a> <a title="ILT - November 2013 issue page 160" href="http://viewer.zmags.com/publication/7fbebbac?page=160"> 158 Inside Learning Technologies & Skills N</a> <a title="ILT - 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