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Executive Summary No. 1 / February 2011
Valuing People to Create Value:
An Innovative Approach
to Leveraging Motivation at Work
Based on the study conducted by Hervé Mathe, Xavier Pavie, and Marwyn O’Keeffe,
ESSEC-Sodexo Chair in Innovation and Quality of Daily Life.
Editorial
In late 2009, the Sodexo Group and ESSEC
formed a partnership to advance research on
the quality of daily life, and in early 2010,
they established the Sodexo-ESSEC Chair
in Innovation and Quality of Daily Life to
drive research initiatives. Initial exploration
of quality of life issues involved a review of
existing academic and business documentation
to identify prominent and emerging trends
associated with the quality of daily life.
The studies sponsored by the Chair should
provide insight as to how services in this area
Executive Summary No. 1 / February 2011
Editorial In late 2009, the Sodexo Group and ESSE
Motivate to create value Abstract of the study V
What is Motivation at Work? The word “motivation”
Th e Cornerstone of a Fruitful Encounter: Ma
Motivation, a Major Driver to Performance There i
A Win-Win Relationship When a company effectively
9 Levers to Foster Motivation at Work The study p
This model lists the 9 essential levers for motiv
LEVEr 2: Working Conditions • Frameworks, resourc
Grow By nature, people need to feel they are com
LEVEr 6: Clear Direction and Feedback • Establish
• “Employees first, customers second” Indian IT c
IN BRIEF Employee motivation plays an essential r
Partnership for the Quality of Daily Life
Institute for Quality of Daily Life 255, Quai de