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<br /> 2016<br /> annual report<br /> MARTELA ANNUAL REPORT 2016<br /> Content<br /> ANNUAL REPORT<br /> CEO’s Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4<br /> Martela Lifecycle® strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6<br /> Strategy and values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br /> Martela Lifecycle® model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8<br /> Innovation to Market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10<br /> Customers and Workplace Service . . . . . . . . . . . . . . . . . . . . .12<br /> Customer Supply Management . . . . . . . . . . . . . . . . . . . . . . .14<br /> People & Communication . . . . . . . . . . .<a title="MARTELA_annual_report_2016 page 1" href="http://viewer.zmags.com/publication/84caf1bc?page=1"> 2016 annual report</a> <a title="MARTELA_annual_report_2016 page 2" href="http://viewer.zmags.com/publication/84caf1bc?page=2"> MARTELA ANNUAL REPORT 2016 Content ANNUAL REPO</a> <a title="MARTELA_annual_report_2016 page 3" href="http://viewer.zmags.com/publication/84caf1bc?page=3"> MARTELA ANNUAL REPORT 2016 FINANCI</a> <a title="MARTELA_annual_report_2016 page 4" href="http://viewer.zmags.com/publication/84caf1bc?page=4"> MARTELA ANNUAL REPORT 2016 CEO’s Review My war</a> <a title="MARTELA_annual_report_2016 page 5" href="http://viewer.zmags.com/publication/84caf1bc?page=5"> MARTELA ANNUAL REPORT 2016 </a> <a title="MARTELA_annual_report_2016 page 6" href="http://viewer.zmags.com/publication/84caf1bc?page=6"> Martela Lifecycle® strategy The Martela Lifecycle</a> <a title="MARTELA_annual_report_2016 page 7" href="http://viewer.zmags.com/publication/84caf1bc?page=7"> MARTELA ANNUAL REPORT 2016 </a> <a title="MARTELA_annual_report_2016 page 8" href="http://viewer.zmags.com/publication/84caf1bc?page=8"> MARTELA ANNUAL REPORT 2016 Martela Lifecycle® m</a> <a title="MARTELA_annual_report_2016 page 9" href="http://viewer.zmags.com/publication/84caf1bc?page=9"> MARTELA ANNUAL REPORT 2016 </a> <a title="MARTELA_annual_report_2016 page 10" href="http://viewer.zmags.com/publication/84caf1bc?page=10"> MARTELA ANNUAL REPORT 2016 Innovation to Marke</a> <a title="MARTELA_annual_report_2016 page 11" href="http://viewer.zmags.com/publication/84caf1bc?page=11"> MARTELA ANNUAL REPORT 2016 </a> <a title="MARTELA_annual_report_2016 page 12" href="http://viewer.zmags.com/publication/84caf1bc?page=12"> MARTELA ANNUAL REPORT 2016 Customers and Workpl</a> <a title="MARTELA_annual_report_2016 page 13" href="http://viewer.zmags.com/publication/84caf1bc?page=13"> MARTELA ANNUAL REPORT 2016 SOLTEQ PLC LEADS WITH</a> <a title="MARTELA_annual_report_2016 page 14" href="http://viewer.zmags.com/publication/84caf1bc?page=14"> MARTELA ANNUAL REPORT 2016 Customer Supply Mana</a> <a title="MARTELA_annual_report_2016 page 15" href="http://viewer.zmags.com/publication/84caf1bc?page=15"> MARTELA ANNUAL REPORT 2016 </a> <a title="MARTELA_annual_report_2016 page 16" href="http://viewer.zmags.com/publication/84caf1bc?page=16"> MARTELA ANNUAL REPORT 2016 People & Communicati</a> <a title="MARTELA_annual_report_2016 page 17" href="http://viewer.zmags.com/publication/84caf1bc?page=17"> MARTELA ANNUAL REPORT 2016 </a> <a title="MARTELA_annual_report_2016 page 18" href="http://viewer.zmags.com/publication/84caf1bc?page=18"> MARTELA ANNUAL REPORT 2016 Corporate governance</a> <a title="MARTELA_annual_report_2016 page 19" href="http://viewer.zmags.com/publication/84caf1bc?page=19"> MARTELA ANNUAL REPORT 2016 CEO Matti Ran</a> <a title="MARTELA_annual_report_2016 page 20" href="http://viewer.zmags.com/publication/84caf1bc?page=20"> MARTELA ANNUAL REPORT 2016 </a> <a title="MARTELA_annual_report_2016 page 21" href="http://viewer.zmags.com/publication/84caf1bc?page=21"> MEMBERS OF THE BOARD CHAIRMAN OF THE BOARD Marte</a> <a title="MARTELA_annual_report_2016 page 22" href="http://viewer.zmags.com/publication/84caf1bc?page=22"> MARTELA ANNUAL REPORT 2016 </a> <a title="MARTELA_annual_report_2016 page 23" href="http://viewer.zmags.com/publication/84caf1bc?page=23"> MARTELA ANNUAL REPORT 2016</a> <a title="MARTELA_annual_report_2016 page 24" href="http://viewer.zmags.com/publication/84caf1bc?page=24"> MARTELA ANNUAL REPORT 2016 Target</a> <a title="MARTELA_annual_report_2016 page 25" href="http://viewer.zmags.com/publication/84caf1bc?page=25"> MARTELA ANNUAL REPORT 2016 the co</a> <a title="MARTELA_annual_report_2016 page 26" href="http://viewer.zmags.com/publication/84caf1bc?page=26"> </a> <a title="MARTELA_annual_report_2016 page 27" href="http://viewer.zmags.com/publication/84caf1bc?page=27"> MARTELA FINANCIAL STATEMENTS 2016 Financial sta</a> <a title="MARTELA_annual_report_2016 page 28" href="http://viewer.zmags.com/publication/84caf1bc?page=28"> MARTELA FINANCIAL STATEMENTS 2016 Information f</a> <a title="MARTELA_annual_report_2016 page 29" href="http://viewer.zmags.com/publication/84caf1bc?page=29"> MARTELA FINANCIAL STATEMENTS 2016 Board of Dire</a> <a title="MARTELA_annual_report_2016 page 30" href="http://viewer.zmags.com/publication/84caf1bc?page=30"> MARTELA FINANCIAL STATEMENTS 2016 </a> <a title="MARTELA_annual_report_2016 page 31" href="http://viewer.zmags.com/publication/84caf1bc?page=31"> MARTELA FINANCIAL STATEMENTS 2016 </a> <a title="MARTELA_annual_report_2016 page 32" href="http://viewer.zmags.com/publication/84caf1bc?page=32"> MARTELA FINANCIAL STATEMENTS 2016 </a> <a title="MARTELA_annual_report_2016 page 33" href="http://viewer.zmags.com/publication/84caf1bc?page=33"> MARTELA FINANCIAL STATEMENTS 2016 </a> <a title="MARTELA_annual_report_2016 page 34" href="http://viewer.zmags.com/publication/84caf1bc?page=34"> MARTELA FINANCIAL STATEMENTS 2016 Rev</a> <a title="MARTELA_annual_report_2016 page 35" href="http://viewer.zmags.com/publication/84caf1bc?page=35"> MARTELA FINANCIAL STATEMENTS 2016 CONSOLIDATED F</a> <a title="MARTELA_annual_report_2016 page 36" href="http://viewer.zmags.com/publication/84caf1bc?page=36"> MARTELA FINANCIAL STATEMENTS 2016 CONSOLIDATED F</a> <a title="MARTELA_annual_report_2016 page 37" href="http://viewer.zmags.com/publication/84caf1bc?page=37"> MARTELA FINANCIAL STATEMENTS 2016 CONSOLIDATED F</a> <a title="MARTELA_annual_report_2016 page 38" href="http://viewer.zmags.com/publication/84caf1bc?page=38"> MARTELA FINANCIAL STATEMENTS 2016 CONSOLIDATED F</a> <a title="MARTELA_annual_report_2016 page 39" href="http://viewer.zmags.com/publication/84caf1bc?page=39"> MARTELA FINANCIAL STATEMENTS 2016 CONSOLIDATED F</a> <a title="MARTELA_annual_report_2016 page 40" href="http://viewer.zmags.com/publication/84caf1bc?page=40"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 41" href="http://viewer.zmags.com/publication/84caf1bc?page=41"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 42" href="http://viewer.zmags.com/publication/84caf1bc?page=42"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 43" href="http://viewer.zmags.com/publication/84caf1bc?page=43"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 44" href="http://viewer.zmags.com/publication/84caf1bc?page=44"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 45" href="http://viewer.zmags.com/publication/84caf1bc?page=45"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 46" href="http://viewer.zmags.com/publication/84caf1bc?page=46"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 47" href="http://viewer.zmags.com/publication/84caf1bc?page=47"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a 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54" href="http://viewer.zmags.com/publication/84caf1bc?page=54"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 55" href="http://viewer.zmags.com/publication/84caf1bc?page=55"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 56" href="http://viewer.zmags.com/publication/84caf1bc?page=56"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 57" href="http://viewer.zmags.com/publication/84caf1bc?page=57"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 58" href="http://viewer.zmags.com/publication/84caf1bc?page=58"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 59" href="http://viewer.zmags.com/publication/84caf1bc?page=59"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 60" href="http://viewer.zmags.com/publication/84caf1bc?page=60"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 61" href="http://viewer.zmags.com/publication/84caf1bc?page=61"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 62" href="http://viewer.zmags.com/publication/84caf1bc?page=62"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 63" href="http://viewer.zmags.com/publication/84caf1bc?page=63"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 64" href="http://viewer.zmags.com/publication/84caf1bc?page=64"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 65" href="http://viewer.zmags.com/publication/84caf1bc?page=65"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 66" href="http://viewer.zmags.com/publication/84caf1bc?page=66"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 67" href="http://viewer.zmags.com/publication/84caf1bc?page=67"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 68" href="http://viewer.zmags.com/publication/84caf1bc?page=68"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 69" href="http://viewer.zmags.com/publication/84caf1bc?page=69"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 70" href="http://viewer.zmags.com/publication/84caf1bc?page=70"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 71" href="http://viewer.zmags.com/publication/84caf1bc?page=71"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 72" href="http://viewer.zmags.com/publication/84caf1bc?page=72"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 73" href="http://viewer.zmags.com/publication/84caf1bc?page=73"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 74" href="http://viewer.zmags.com/publication/84caf1bc?page=74"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 75" href="http://viewer.zmags.com/publication/84caf1bc?page=75"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 76" href="http://viewer.zmags.com/publication/84caf1bc?page=76"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO THE C</a> <a title="MARTELA_annual_report_2016 page 77" href="http://viewer.zmags.com/publication/84caf1bc?page=77"> MARTELA FINANCIAL STATEMENTS 2016 PARENT COMPANY</a> <a title="MARTELA_annual_report_2016 page 78" href="http://viewer.zmags.com/publication/84caf1bc?page=78"> MARTELA FINANCIAL STATEMENTS 2016 PARENT COMPANY</a> <a title="MARTELA_annual_report_2016 page 79" href="http://viewer.zmags.com/publication/84caf1bc?page=79"> MARTELA FINANCIAL STATEMENTS 2016 PARENT COMPANY</a> <a title="MARTELA_annual_report_2016 page 80" href="http://viewer.zmags.com/publication/84caf1bc?page=80"> MARTELA FINANCIAL STATEMENTS 2016 PARENT COMPANY</a> <a title="MARTELA_annual_report_2016 page 81" href="http://viewer.zmags.com/publication/84caf1bc?page=81"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 82" href="http://viewer.zmags.com/publication/84caf1bc?page=82"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 83" href="http://viewer.zmags.com/publication/84caf1bc?page=83"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 84" href="http://viewer.zmags.com/publication/84caf1bc?page=84"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 85" href="http://viewer.zmags.com/publication/84caf1bc?page=85"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 86" href="http://viewer.zmags.com/publication/84caf1bc?page=86"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 87" href="http://viewer.zmags.com/publication/84caf1bc?page=87"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 88" href="http://viewer.zmags.com/publication/84caf1bc?page=88"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 89" href="http://viewer.zmags.com/publication/84caf1bc?page=89"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 90" href="http://viewer.zmags.com/publication/84caf1bc?page=90"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 91" href="http://viewer.zmags.com/publication/84caf1bc?page=91"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 92" href="http://viewer.zmags.com/publication/84caf1bc?page=92"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 93" href="http://viewer.zmags.com/publication/84caf1bc?page=93"> MARTELA FINANCIAL STATEMENTS 2016 NOTES TO PAREN</a> <a title="MARTELA_annual_report_2016 page 94" href="http://viewer.zmags.com/publication/84caf1bc?page=94"> MARTELA FINANCIAL STATEMENTS 2016 Board </a> <a title="MARTELA_annual_report_2016 page 95" href="http://viewer.zmags.com/publication/84caf1bc?page=95"> MARTELA FINANCIAL STATEMENTS 2016 This docum</a> <a title="MARTELA_annual_report_2016 page 96" href="http://viewer.zmags.com/publication/84caf1bc?page=96"> MARTELA FINANCIAL STATEMENTS 2016 </a> <a title="MARTELA_annual_report_2016 page 97" href="http://viewer.zmags.com/publication/84caf1bc?page=97"> MARTELA FINANCIAL STATEMENTS 2016 </a> <a title="MARTELA_annual_report_2016 page 98" href="http://viewer.zmags.com/publication/84caf1bc?page=98"> MARTELA FINANCIAL STATEMENTS 2016 </a> <a title="MARTELA_annual_report_2016 page 99" href="http://viewer.zmags.com/publication/84caf1bc?page=99"> MARTELA FINANCIAL STATEMENTS 2016 </a> <a title="MARTELA_annual_report_2016 page 100" href="http://viewer.zmags.com/publication/84caf1bc?page=100"> MARTELA ANNUAL REPORT 2016 CONTACT INFORMATION </a>