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<br /> SUMMER 2011<br /> THE MAGAZINE OF THE AMERICAN LIBRARY ASSOCIATION<br /> Libraries<br /> Communities<br /> CONNECT<br /> Public Library Funding<br /> & Technology Access<br /> Study 2010–2011<br /> from Recorded Books<br /> Demand for Digital Content Is Rising<br /> Recorded Books—the company you've come to trust for high-quality<br /> audiobooks—offers your library patrons access to valuable digital<br /> services 24 hours a day, 7 days a week.<br /> ONECLICKDIGITAL<br /> Recorded Books offers over 10,000 downloadable titles—<br /> all iPod-compatible—including popular titles by best-selling<br /> authors and read by the best narrators in the business.<br /> See page 40 for more details!<br /> EPREP<br /> Expert video instruction on the SAT, ACT, PSAT, and SSAT tests. These online<br /> test preparation courses could save your patrons thousands of dollars and<br /> help students become e<a title="American Libraries ORS Supplement (Summer 2011) page 1" href="http://viewer.zmags.com/publication/857ea9fd?page=1"> SUMMER 2011 THE MAGAZINE OF THE AMERICAN LIBRARY </a> <a title="American Libraries ORS Supplement (Summer 2011) page 2" href="http://viewer.zmags.com/publication/857ea9fd?page=2"> from Recorded Books Demand for Digital Content </a> <a title="American Libraries ORS Supplement (Summer 2011) page 3" href="http://viewer.zmags.com/publication/857ea9fd?page=3"> CONTENTS AMERICAN LIBRARIES | Digital Suppl</a> <a title="American Libraries ORS Supplement (Summer 2011) page 4" href="http://viewer.zmags.com/publication/857ea9fd?page=4"> CONTENTS AMERICAN LIBRARIES | DIGITAL SUPPL</a> <a title="American Libraries ORS Supplement (Summer 2011) page 5" href="http://viewer.zmags.com/publication/857ea9fd?page=5"> Masthead | CONTRIBUTORS AMERICAN LIBRARY ASSOCIA</a> <a title="American Libraries ORS Supplement (Summer 2011) page 6" href="http://viewer.zmags.com/publication/857ea9fd?page=6"> SPECIAL REPORT | A Message From COSLA The Po</a> <a title="American Libraries ORS Supplement (Summer 2011) page 7" href="http://viewer.zmags.com/publication/857ea9fd?page=7"> READ with the stars! Buy 4 posters, get a 5th pos</a> <a title="American Libraries ORS Supplement (Summer 2011) page 8" href="http://viewer.zmags.com/publication/857ea9fd?page=8"> PUBLIC LIBRARY F</a> <a title="American Libraries ORS Supplement (Summer 2011) page 9" href="http://viewer.zmags.com/publication/857ea9fd?page=9"> The 2010-2011 Study, conducted by the American Li</a> <a title="American Libraries ORS Supplement (Summer 2011) page 10" href="http://viewer.zmags.com/publication/857ea9fd?page=10"> summer 2011 | digital supplement | americanlibrar</a> <a title="American Libraries ORS Supplement (Summer 2011) page 11" href="http://viewer.zmags.com/publication/857ea9fd?page=11"> that report they are the only provid- er of free </a> <a title="American Libraries ORS Supplement (Summer 2011) page 12" href="http://viewer.zmags.com/publication/857ea9fd?page=12"> summer 2011 | digital supplement | americanlibrar</a> <a title="American Libraries ORS Supplement (Summer 2011) page 13" href="http://viewer.zmags.com/publication/857ea9fd?page=13"> Get more. Do more. Free from </a> <a title="American Libraries ORS Supplement (Summer 2011) page 14" href="http://viewer.zmags.com/publication/857ea9fd?page=14"> Even as the national economy begins the lo</a> <a title="American Libraries ORS Supplement (Summer 2011) page 15" href="http://viewer.zmags.com/publication/857ea9fd?page=15"> FIGURE B-1: PUBLIC LIBRARY SYSTEMS OPERATING BUDG</a> <a title="American Libraries ORS Supplement (Summer 2011) page 16" href="http://viewer.zmags.com/publication/857ea9fd?page=16"> FIGURE B-2: AVERAGE OPERATING BUDGET CHANGE BY SO</a> <a title="American Libraries ORS Supplement (Summer 2011) page 17" href="http://viewer.zmags.com/publication/857ea9fd?page=17"> for telecommunications (73.1 percent) and private</a> <a title="American Libraries ORS Supplement (Summer 2011) page 18" href="http://viewer.zmags.com/publication/857ea9fd?page=18"> FIGURE B-6: PERCENTAGE OF AVERAGE TOTAL TECHNOLOG</a> <a title="American Libraries ORS Supplement (Summer 2011) page 19" href="http://viewer.zmags.com/publication/857ea9fd?page=19"> It is important to note that when averaging </a> <a title="American Libraries ORS Supplement (Summer 2011) page 20" href="http://viewer.zmags.com/publication/857ea9fd?page=20"> FIGURE B-9: AVERAGE PERCENTAGE CHANGE FY2008 TO F</a> <a title="American Libraries ORS Supplement (Summer 2011) page 21" href="http://viewer.zmags.com/publication/857ea9fd?page=21"> FIGURE B-11: AVERAGE PERCENTAGE CHANGE FY2008 TO </a> <a title="American Libraries ORS Supplement (Summer 2011) page 22" href="http://viewer.zmags.com/publication/857ea9fd?page=22"> FIGURE B-13: AVERAGE PERCENTAGE OF PUBLIC LIBRARI</a> <a title="American Libraries ORS Supplement (Summer 2011) page 23" href="http://viewer.zmags.com/publication/857ea9fd?page=23"> FIGURE B-17: CHANGES IN STATE FUNDING TO PUBLIC L</a> <a title="American Libraries ORS Supplement (Summer 2011) page 24" href="http://viewer.zmags.com/publication/857ea9fd?page=24"> FIGURE B-18: ROLE OF THE STATE LIBRARY AS IT RELA</a> <a title="American Libraries ORS Supplement (Summer 2011) page 25" href="http://viewer.zmags.com/publication/857ea9fd?page=25"> PLFTAS | 2010–2011 PUBLIC LIBRARY TECHNOLOGY LAND</a> <a title="American Libraries ORS Supplement (Summer 2011) page 26" href="http://viewer.zmags.com/publication/857ea9fd?page=26"> summer 2011 | digital supplement | americanlibrar</a> <a title="American Libraries ORS Supplement (Summer 2011) page 27" href="http://viewer.zmags.com/publication/857ea9fd?page=27"> providing free public access com- puting and Inte</a> <a title="American Libraries ORS Supplement (Summer 2011) page 28" href="http://viewer.zmags.com/publication/857ea9fd?page=28"> FIGURE C-1: AVERAGE NUMBER OF PUBLIC ACCESS INTER</a> <a title="American Libraries ORS Supplement (Summer 2011) page 29" href="http://viewer.zmags.com/publication/857ea9fd?page=29"> libraries, despite their 21 percent increase in t</a> <a title="American Libraries ORS Supplement (Summer 2011) page 30" href="http://viewer.zmags.com/publication/857ea9fd?page=30"> FIGURE C-7: PUBLIC LIBRARY OUTLETS LENGTH OF TIME</a> <a title="American Libraries ORS Supplement (Summer 2011) page 31" href="http://viewer.zmags.com/publication/857ea9fd?page=31"> urban libraries (3.9 percent). Publiclibrariesind</a> <a title="American Libraries ORS Supplement (Summer 2011) page 32" href="http://viewer.zmags.com/publication/857ea9fd?page=32"> FIGURE C-11: AVERAGE PERCENTAGE INCREASE IN PUBLI</a> <a title="American Libraries ORS Supplement (Summer 2011) page 33" href="http://viewer.zmags.com/publication/857ea9fd?page=33"> the smallest number of increases at 20.2 percent.</a> <a title="American Libraries ORS Supplement (Summer 2011) page 34" href="http://viewer.zmags.com/publication/857ea9fd?page=34"> 90 percent of their libraries offer wireless conne</a> <a title="American Libraries ORS Supplement (Summer 2011) page 35" href="http://viewer.zmags.com/publication/857ea9fd?page=35"> FIGURE C-16: THE MOST IMPORTANT INTERNET SERVICES</a> <a title="American Libraries ORS Supplement (Summer 2011) page 36" href="http://viewer.zmags.com/publication/857ea9fd?page=36"> FIGURE C-18: FORMAL TECHNOLOGY TRAINING CLASSES O</a> <a title="American Libraries ORS Supplement (Summer 2011) page 37" href="http://viewer.zmags.com/publication/857ea9fd?page=37"> FIGURE C-19: ONLINE RESOURCES AND SERVICES THAT T</a> <a title="American Libraries ORS Supplement (Summer 2011) page 38" href="http://viewer.zmags.com/publication/857ea9fd?page=38"> FIGURE C-20: E-BOOK AVAILABILITY AT PUBLIC LIBRAR</a> <a title="American Libraries ORS Supplement (Summer 2011) page 39" href="http://viewer.zmags.com/publication/857ea9fd?page=39"> FIGURE C-21: JOB-SEEKING SERVICES PROVIDED BY PUB</a> <a title="American Libraries ORS Supplement (Summer 2011) page 40" href="http://viewer.zmags.com/publication/857ea9fd?page=40"> FIGURE C-22: E-GOVERNMENT ROLES AND SERVICES OF P</a> <a title="American Libraries ORS Supplement (Summer 2011) page 41" href="http://viewer.zmags.com/publication/857ea9fd?page=41"> e-books to libraries. This is the fir</a> <a title="American Libraries ORS Supplement (Summer 2011) page 42" href="http://viewer.zmags.com/publication/857ea9fd?page=42"> </a> <a title="American Libraries ORS Supplement (Summer 2011) page 43" href="http://viewer.zmags.com/publication/857ea9fd?page=43"> ALABAMA AL US EXPENDITURES (SYST</a> <a title="American Libraries ORS Supplement (Summer 2011) page 44" href="http://viewer.zmags.com/publication/857ea9fd?page=44"> ALASKA summer 2011 | digital supplement | americ</a> <a title="American Libraries ORS Supplement (Summer 2011) page 45" href="http://viewer.zmags.com/publication/857ea9fd?page=45"> ARIZONA AZ US EXPENDITURES (SYSTEM DATA) To</a> <a title="American Libraries ORS Supplement (Summer 2011) page 46" href="http://viewer.zmags.com/publication/857ea9fd?page=46"> ARKANSAS summer 2011 | digital supplement | amer</a> <a title="American Libraries ORS Supplement (Summer 2011) page 47" href="http://viewer.zmags.com/publication/857ea9fd?page=47"> CALIFORNIA CA US EXPENDITURES (SYSTEM DATA)</a> <a title="American Libraries ORS Supplement (Summer 2011) page 48" href="http://viewer.zmags.com/publication/857ea9fd?page=48"> COLORADO summer 2011 | digital supplement | amer</a> <a title="American Libraries ORS Supplement (Summer 2011) page 49" href="http://viewer.zmags.com/publication/857ea9fd?page=49"> CONNECTICUT CT US EXPENDITURES (SYSTEM DATA</a> <a title="American Libraries ORS Supplement (Summer 2011) page 50" href="http://viewer.zmags.com/publication/857ea9fd?page=50"> DELAWARE summer 2011 | digital supplement | amer</a> <a title="American Libraries ORS Supplement (Summer 2011) page 51" href="http://viewer.zmags.com/publication/857ea9fd?page=51"> DISTRICT OF COLUMBIA DC US EXPENDITURES (SY</a> <a title="American Libraries ORS Supplement (Summer 2011) page 52" href="http://viewer.zmags.com/publication/857ea9fd?page=52"> FLORIDA summer 2011 | digital supplement | ameri</a> <a title="American Libraries ORS Supplement (Summer 2011) page 53" href="http://viewer.zmags.com/publication/857ea9fd?page=53"> GEORGIA GA US EXPENDITURES (SYSTEM DATA) To</a> <a title="American Libraries ORS Supplement (Summer 2011) page 54" href="http://viewer.zmags.com/publication/857ea9fd?page=54"> HAWAII summer 2011 | digital supplement | americ</a> <a title="American Libraries ORS Supplement (Summer 2011) page 55" href="http://viewer.zmags.com/publication/857ea9fd?page=55"> IDAHO ID US EXPENDITURES (SYSTEM</a> <a title="American Libraries ORS Supplement (Summer 2011) page 56" href="http://viewer.zmags.com/publication/857ea9fd?page=56"> ILLINOIS summer 2011 | digital supplement | amer</a> <a title="American Libraries ORS Supplement (Summer 2011) page 57" href="http://viewer.zmags.com/publication/857ea9fd?page=57"> INDIANA IN US EXPENDITURES (SYSTEM DATA) To</a> <a title="American Libraries ORS Supplement (Summer 2011) page 58" href="http://viewer.zmags.com/publication/857ea9fd?page=58"> IOWA summer 2011 | digital supplement | american</a> <a title="American Libraries ORS Supplement (Summer 2011) page 59" href="http://viewer.zmags.com/publication/857ea9fd?page=59"> KANSAS KS US EXPENDITURES (SYSTEM DATA) Tot</a> <a title="American Libraries ORS Supplement (Summer 2011) page 60" href="http://viewer.zmags.com/publication/857ea9fd?page=60"> KENTUCKY summer 2011 | digital supplement | amer</a> <a title="American Libraries ORS Supplement (Summer 2011) page 61" href="http://viewer.zmags.com/publication/857ea9fd?page=61"> LOUISIANA LA US EXPENDITURES (SYSTEM DATA) </a> <a title="American Libraries ORS Supplement (Summer 2011) page 62" href="http://viewer.zmags.com/publication/857ea9fd?page=62"> MARYLAND summer 2011 | digital supplement | amer</a> <a title="American Libraries ORS Supplement (Summer 2011) page 63" href="http://viewer.zmags.com/publication/857ea9fd?page=63"> MASSACHUSETTS MA US EXPENDITURES </a> <a title="American Libraries ORS Supplement (Summer 2011) page 64" href="http://viewer.zmags.com/publication/857ea9fd?page=64"> MICHIGAN summer 2011 | digital supplement | amer</a> <a title="American Libraries ORS Supplement (Summer 2011) page 65" href="http://viewer.zmags.com/publication/857ea9fd?page=65"> MINNESOTA MN US EXPENDITURES (SYSTEM DATA) </a> <a title="American Libraries ORS Supplement (Summer 2011) page 66" href="http://viewer.zmags.com/publication/857ea9fd?page=66"> MISSISSIPPI summer 2011 | digital supplement | a</a> <a title="American Libraries ORS Supplement (Summer 2011) page 67" href="http://viewer.zmags.com/publication/857ea9fd?page=67"> MISSOURI MO US EXPENDITURES (SYST</a> <a title="American Libraries ORS Supplement (Summer 2011) page 68" href="http://viewer.zmags.com/publication/857ea9fd?page=68"> MONTANA summer 2011 | digital supplement | ameri</a> <a title="American Libraries ORS Supplement (Summer 2011) page 69" href="http://viewer.zmags.com/publication/857ea9fd?page=69"> NEBRASKA NE US EXPENDITURES (SYS</a> <a title="American Libraries ORS Supplement (Summer 2011) page 70" href="http://viewer.zmags.com/publication/857ea9fd?page=70"> NEVADA summer 2011 | digital supplement | americ</a> <a title="American Libraries ORS Supplement (Summer 2011) page 71" href="http://viewer.zmags.com/publication/857ea9fd?page=71"> NEW JERSEY NJ US EXPENDITURES (SYSTEM DATA)</a> <a title="American Libraries ORS Supplement (Summer 2011) page 72" href="http://viewer.zmags.com/publication/857ea9fd?page=72"> NEW MEXICO summer 2011 | digital supplement | am</a> <a title="American Libraries ORS Supplement (Summer 2011) page 73" href="http://viewer.zmags.com/publication/857ea9fd?page=73"> NEW YORK NY US EXPENDITURES (SYS</a> <a title="American Libraries ORS Supplement (Summer 2011) page 74" href="http://viewer.zmags.com/publication/857ea9fd?page=74"> NORTH CAROLINA summer 2011 | digital supplement </a> <a title="American Libraries ORS Supplement (Summer 2011) page 75" href="http://viewer.zmags.com/publication/857ea9fd?page=75"> OHIO OH US EXPENDITURES (SYSTEM D</a> <a title="American Libraries ORS Supplement (Summer 2011) page 76" href="http://viewer.zmags.com/publication/857ea9fd?page=76"> OKLAHOMA summer 2011 | digital supplement | amer</a> <a title="American Libraries ORS Supplement (Summer 2011) page 77" href="http://viewer.zmags.com/publication/857ea9fd?page=77"> OREGON OR US EXPENDITURES (SYSTEM</a> <a title="American Libraries ORS Supplement (Summer 2011) page 78" href="http://viewer.zmags.com/publication/857ea9fd?page=78"> RHODE ISLAND summer 2011 | digital supplement | </a> <a title="American Libraries ORS Supplement (Summer 2011) page 79" href="http://viewer.zmags.com/publication/857ea9fd?page=79"> SOUTH CAROLINA SC US EXPENDITURE</a> <a title="American Libraries ORS Supplement (Summer 2011) page 80" href="http://viewer.zmags.com/publication/857ea9fd?page=80"> SOUTH DAKOTA summer 2011 | digital supplement | </a> <a title="American Libraries ORS Supplement (Summer 2011) page 81" href="http://viewer.zmags.com/publication/857ea9fd?page=81"> TENNESSEE TN US EXPENDITURES (SYSTEM DATA) </a> <a title="American Libraries ORS Supplement (Summer 2011) page 82" href="http://viewer.zmags.com/publication/857ea9fd?page=82"> TEXAS summer 2011 | digital supplement | america</a> <a title="American Libraries ORS Supplement (Summer 2011) page 83" href="http://viewer.zmags.com/publication/857ea9fd?page=83"> UTAH UT US EXPENDITURES (SYSTEM </a> <a title="American Libraries ORS Supplement (Summer 2011) page 84" href="http://viewer.zmags.com/publication/857ea9fd?page=84"> VERMONT summer 2011 | digital supplement | ameri</a> <a title="American Libraries ORS Supplement (Summer 2011) page 85" href="http://viewer.zmags.com/publication/857ea9fd?page=85"> VIRGINIA VA US EXPENDITURES (SYS</a> <a title="American Libraries ORS Supplement (Summer 2011) page 86" href="http://viewer.zmags.com/publication/857ea9fd?page=86"> WASHINGTON summer 2011 | digital supplement | am</a> <a title="American Libraries ORS Supplement (Summer 2011) page 87" href="http://viewer.zmags.com/publication/857ea9fd?page=87"> WEST VIRGINIA WV US EXPENDITURES (SYSTEM DA</a> <a title="American Libraries ORS Supplement (Summer 2011) page 88" href="http://viewer.zmags.com/publication/857ea9fd?page=88"> WISCONSIN summer 2011 | digital supplement | ame</a> <a title="American Libraries ORS Supplement (Summer 2011) page 89" href="http://viewer.zmags.com/publication/857ea9fd?page=89"> WYOMING WY US EXPENDITURES (SYSTE</a> <a title="American Libraries ORS Supplement (Summer 2011) page 90" href="http://viewer.zmags.com/publication/857ea9fd?page=90"> A valuable complement to the public library </a> <a title="American Libraries ORS Supplement (Summer 2011) page 91" href="http://viewer.zmags.com/publication/857ea9fd?page=91"> Summary Libraries were selected from a pool of th</a> <a title="American Libraries ORS Supplement (Summer 2011) page 92" href="http://viewer.zmags.com/publication/857ea9fd?page=92"> summer 2011 | digdital supplement | americanlibra</a> <a title="American Libraries ORS Supplement (Summer 2011) page 93" href="http://viewer.zmags.com/publication/857ea9fd?page=93"> funding. They expressed the com- mon belief that </a> <a title="American Libraries ORS Supplement (Summer 2011) page 94" href="http://viewer.zmags.com/publication/857ea9fd?page=94"> summer 2011 | digdital supplement | americanlibra</a> <a title="American Libraries ORS Supplement (Summer 2011) page 95" href="http://viewer.zmags.com/publication/857ea9fd?page=95"> Left: Self check-out at the San Diego Public Libr</a> <a title="American Libraries ORS Supplement (Summer 2011) page 96" href="http://viewer.zmags.com/publication/857ea9fd?page=96"> Typical waiting lines for computers at the San Di</a> <a title="American Libraries ORS Supplement (Summer 2011) page 97" href="http://viewer.zmags.com/publication/857ea9fd?page=97"> amount we can do when your fund- ing is flat… We r</a> <a title="American Libraries ORS Supplement (Summer 2011) page 98" href="http://viewer.zmags.com/publication/857ea9fd?page=98"> the profile of California libraries. “County admi</a> <a title="American Libraries ORS Supplement (Summer 2011) page 99" href="http://viewer.zmags.com/publication/857ea9fd?page=99"> Tulsa City-County Library's new server room (left</a> <a title="American Libraries ORS Supplement (Summer 2011) page 100" href="http://viewer.zmags.com/publication/857ea9fd?page=100"> Tulsa City-County Library computer lab summer 20</a> <a title="American Libraries ORS Supplement (Summer 2011) page 101" href="http://viewer.zmags.com/publication/857ea9fd?page=101"> Changes over the past year All interviewed report</a> <a title="American Libraries ORS Supplement (Summer 2011) page 102" href="http://viewer.zmags.com/publication/857ea9fd?page=102"> Public computers at the Ponca City Library four</a> <a title="American Libraries ORS Supplement (Summer 2011) page 103" href="http://viewer.zmags.com/publication/857ea9fd?page=103"> NEW FROM ALA Guide to SoCioLoGY & PSYCHoLoGY Ref</a> <a title="American Libraries ORS Supplement (Summer 2011) page 104" href="http://viewer.zmags.com/publication/857ea9fd?page=104"> PUBLIC LIBRARY FUNDING & TECHNOLOGY ACCESS STUDY,</a>