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<br /> 2019<br /> SUSTAINABILITY<br /> REPORT<br /> <br /> 2019<br /> SUSTAINABILITY<br /> REPORT<br /> TABLE OF CONTENTS<br /> SUSTAINABILITY<br /> REPORT<br /> 04 CEO STATEMENT<br /> 06 THE MSC GROUP,<br /> A FAMILY COMPANY<br /> 12 SUPPORTING DEVELOPMENT<br /> WHILE ADDRESSING DISRUPTIONS<br /> IN GLOBAL SUPPLY AND<br /> VALUE CHAINS<br /> 26 INTEGRATION OF SUSTAINABILITY<br /> INTO THE BUSINESS<br /> 34 SOCIAL INCLUSION<br /> 56 ENVIRONMENT<br /> 88 OCCUPATIONAL HEALTH AND<br /> SAFETY<br /> 106 BUSINESS ETHICS AND<br /> PROTECTION OF HUMAN RIGHTS<br /> 134 ABOUT THIS REPORT<br /> CEO STATEMENT<br /> We are publishing our 2019 Sustainability Report while<br /> facing one of the major challenges of the century. What<br /> we thought would be a health threat has suddenly<<a title="MSC Sustainability Report 2019 page 1" href="http://viewer.zmags.com/publication/8586d72e?page=1"> 2019 SUSTAINABILITY REPORT</a> <a title="MSC Sustainability Report 2019 page 2" href="http://viewer.zmags.com/publication/8586d72e?page=2"> </a> <a title="MSC Sustainability Report 2019 page 3" href="http://viewer.zmags.com/publication/8586d72e?page=3"> 2019 SUSTAINABILITY REPORT</a> <a title="MSC Sustainability Report 2019 page 4" href="http://viewer.zmags.com/publication/8586d72e?page=4"> TABLE OF CONTENTS SUSTAINABILITY REPORT</a> <a title="MSC Sustainability Report 2019 page 5" href="http://viewer.zmags.com/publication/8586d72e?page=5"> 04 CEO STATEMENT 06 THE MSC GROUP, </a> <a title="MSC Sustainability Report 2019 page 6" href="http://viewer.zmags.com/publication/8586d72e?page=6"> CEO STATEMENT We are publishing our 2019 Susta</a> <a title="MSC Sustainability Report 2019 page 7" href="http://viewer.zmags.com/publication/8586d72e?page=7"> Diego Aponte Group President and CEO, Capt. Gianl</a> <a title="MSC Sustainability Report 2019 page 8" href="http://viewer.zmags.com/publication/8586d72e?page=8"> THE MSC GROUP, A FAMILY COMPANY Headquartered i</a> <a title="MSC Sustainability Report 2019 page 9" href="http://viewer.zmags.com/publication/8586d72e?page=9"> MSC SUSTAINABILITY REPORT 2019 </a> <a title="MSC Sustainability Report 2019 page 10" href="http://viewer.zmags.com/publication/8586d72e?page=10"> GRAPHIC A CARGO DIVISION A global lea</a> <a title="MSC Sustainability Report 2019 page 11" href="http://viewer.zmags.com/publication/8586d72e?page=11"> PASSENGER DIVISION lion 155 湵a汬y </a> <a title="MSC Sustainability Report 2019 page 12" href="http://viewer.zmags.com/publication/8586d72e?page=12"> JANUARY MSC was the primary shore-power user in S</a> <a title="MSC Sustainability Report 2019 page 13" href="http://viewer.zmags.com/publication/8586d72e?page=13"> AUGUST MSC The first three of the 23,000+ TEU Güls</a> <a title="MSC Sustainability Report 2019 page 14" href="http://viewer.zmags.com/publication/8586d72e?page=14"> GLOBAL HEALTH CRISIS – COVID-19 12</a> <a title="MSC Sustainability Report 2019 page 15" href="http://viewer.zmags.com/publication/8586d72e?page=15"> SUPPORTING DEVELOPMENT WHILE ADDRESSING DISRUPTIO</a> <a title="MSC Sustainability Report 2019 page 16" href="http://viewer.zmags.com/publication/8586d72e?page=16"> GLOBAL HEALTH CRISIS – COVID-19 While we were wri</a> <a title="MSC Sustainability Report 2019 page 17" href="http://viewer.zmags.com/publication/8586d72e?page=17"> SHIPPING AS A STRATEGIC ACTOR IN THE CRISIS SCENA</a> <a title="MSC Sustainability Report 2019 page 18" href="http://viewer.zmags.com/publication/8586d72e?page=18"> GLOBAL HEALTH CRISIS – COVID-19 In our efforts to</a> <a title="MSC Sustainability Report 2019 page 19" href="http://viewer.zmags.com/publication/8586d72e?page=19"> and from Italy to Spain, Tunisia, Albania and Mor</a> <a title="MSC Sustainability Report 2019 page 20" href="http://viewer.zmags.com/publication/8586d72e?page=20"> GLOBAL HEALTH CRISIS – COVID-19 PROTECTING SEAFA</a> <a title="MSC Sustainability Report 2019 page 21" href="http://viewer.zmags.com/publication/8586d72e?page=21"> </a> <a title="MSC Sustainability Report 2019 page 22" href="http://viewer.zmags.com/publication/8586d72e?page=22"> GLOBAL HEALTH CRISIS – COVID-19 ENSURING REPATRI</a> <a title="MSC Sustainability Report 2019 page 23" href="http://viewer.zmags.com/publication/8586d72e?page=23"> The company’s leadership was swift to implement a</a> <a title="MSC Sustainability Report 2019 page 24" href="http://viewer.zmags.com/publication/8586d72e?page=24"> CONTRIBUTING TO COUNTRIES’ AND COMMUNITIES’ RELIE</a> <a title="MSC Sustainability Report 2019 page 25" href="http://viewer.zmags.com/publication/8586d72e?page=25"> This initiative catalysed jo</a> <a title="MSC Sustainability Report 2019 page 26" href="http://viewer.zmags.com/publication/8586d72e?page=26"> GLOBAL HEALTH CRISIS – COVID-19 </a> <a title="MSC Sustainability Report 2019 page 27" href="http://viewer.zmags.com/publication/8586d72e?page=27"> LOOKING AHEAD Despite the challenges we may face</a> <a title="MSC Sustainability Report 2019 page 28" href="http://viewer.zmags.com/publication/8586d72e?page=28"> 26 INTEGRATION OF SUSTAINABILITY</a> <a title="MSC Sustainability Report 2019 page 29" href="http://viewer.zmags.com/publication/8586d72e?page=29"> INTEGRATION OF SUSTAINABILITY INTO THE BUSINESS </a> <a title="MSC Sustainability Report 2019 page 30" href="http://viewer.zmags.com/publication/8586d72e?page=30"> GOVERNANCE: DECISION-MAKING AND COMMITMENT MSC</a> <a title="MSC Sustainability Report 2019 page 31" href="http://viewer.zmags.com/publication/8586d72e?page=31"> MSC Headquarters, Geneva, Switzerland </a> <a title="MSC Sustainability Report 2019 page 32" href="http://viewer.zmags.com/publication/8586d72e?page=32"> METHODOLOGY AND MATERIALITY ASSESSMENT CHOOSING </a> <a title="MSC Sustainability Report 2019 page 33" href="http://viewer.zmags.com/publication/8586d72e?page=33"> OCCUPATIO & SA EMBEDDED MATERIAL TOPICS IN THE D</a> <a title="MSC Sustainability Report 2019 page 34" href="http://viewer.zmags.com/publication/8586d72e?page=34"> ASSESSING AND IDENTIFYING IMPACTS ON THE SDGs Be</a> <a title="MSC Sustainability Report 2019 page 35" href="http://viewer.zmags.com/publication/8586d72e?page=35"> OUR IMPACT: CORE STRATEGIC AREAS AND CONTRIBUTION</a> <a title="MSC Sustainability Report 2019 page 36" href="http://viewer.zmags.com/publication/8586d72e?page=36"> 34 SOCIAL INCLUSION</a> <a title="MSC Sustainability Report 2019 page 37" href="http://viewer.zmags.com/publication/8586d72e?page=37"> SOCIAL INCLUSION MSC SUSTAINABILITY</a> <a title="MSC Sustainability Report 2019 page 38" href="http://viewer.zmags.com/publication/8586d72e?page=38"> MEETING EMERGING AND EVOLVING MARKET GRAPHIGCR4 </a> <a title="MSC Sustainability Report 2019 page 39" href="http://viewer.zmags.com/publication/8586d72e?page=39"> APHIC W4e also remain committed to contributing </a> <a title="MSC Sustainability Report 2019 page 40" href="http://viewer.zmags.com/publication/8586d72e?page=40"> CASE STUDY FEEDER SERVICES AND INTERMODAL SOLUTI</a> <a title="MSC Sustainability Report 2019 page 41" href="http://viewer.zmags.com/publication/8586d72e?page=41"> MSC SUSTAINABILITY REPORT 2019 39</a> <a title="MSC Sustainability Report 2019 page 42" href="http://viewer.zmags.com/publication/8586d72e?page=42"> SUPPORTING THE SHIFT FROM TRUCKS TO ALTERNATIVE O</a> <a title="MSC Sustainability Report 2019 page 43" href="http://viewer.zmags.com/publication/8586d72e?page=43"> CASE STUDY INCREASING INTERMODAL CONNECTIVITY IN</a> <a title="MSC Sustainability Report 2019 page 44" href="http://viewer.zmags.com/publication/8586d72e?page=44"> The average distance of our carrier haulage is ro</a> <a title="MSC Sustainability Report 2019 page 45" href="http://viewer.zmags.com/publication/8586d72e?page=45"> CASE STUDY SUPPORTING THE REDUCTION OF ROAD AND </a> <a title="MSC Sustainability Report 2019 page 46" href="http://viewer.zmags.com/publication/8586d72e?page=46"> 锠䙬敥琠潦 4,282 wagons PROMOTING RAILWAY NETWORK CON</a> <a title="MSC Sustainability Report 2019 page 47" href="http://viewer.zmags.com/publication/8586d72e?page=47"> MEDWAY 锠MEDWAY is present as rail freight undert</a> <a title="MSC Sustainability Report 2019 page 48" href="http://viewer.zmags.com/publication/8586d72e?page=48"> In line with the RID, MEDWAY conducts regular ins</a> <a title="MSC Sustainability Report 2019 page 49" href="http://viewer.zmags.com/publication/8586d72e?page=49"> OFFERING VOCATIONAL TRAINING AND LOCAL JOB OPPORT</a> <a title="MSC Sustainability Report 2019 page 50" href="http://viewer.zmags.com/publication/8586d72e?page=50"> CASE STUDY IMPLEMENTING “I RAIL ACTION” TO SUPPO</a> <a title="MSC Sustainability Report 2019 page 51" href="http://viewer.zmags.com/publication/8586d72e?page=51"> RAIL FREIGHT CORRIDORS (RFCS) MAP 2020 Rail Fre</a> <a title="MSC Sustainability Report 2019 page 52" href="http://viewer.zmags.com/publication/8586d72e?page=52"> CASE STUDY EXPANDING INTERMODAL AND SHIPPING SER</a> <a title="MSC Sustainability Report 2019 page 53" href="http://viewer.zmags.com/publication/8586d72e?page=53"> DIRECT CONNECTIONS FROM TRIESTE PORT </a> <a title="MSC Sustainability Report 2019 page 54" href="http://viewer.zmags.com/publication/8586d72e?page=54"> TRIESTE MARINE TERMINAL’S KEY HIGHLIGHTS </a> <a title="MSC Sustainability Report 2019 page 55" href="http://viewer.zmags.com/publication/8586d72e?page=55"> STRATEGIC ASSETS STRATEGIC ASSETS S</a> <a title="MSC Sustainability Report 2019 page 56" href="http://viewer.zmags.com/publication/8586d72e?page=56"> RAIL INFRASTRUCTURE supRpAorItLinIgNtFh</a> <a title="MSC Sustainability Report 2019 page 57" href="http://viewer.zmags.com/publication/8586d72e?page=57"> INCREASING ACCESS TO FINANCE TO PROMOTE THE DEVEL</a> <a title="MSC Sustainability Report 2019 page 58" href="http://viewer.zmags.com/publication/8586d72e?page=58"> 56 ENVIRONMENT</a> <a title="MSC Sustainability Report 2019 page 59" href="http://viewer.zmags.com/publication/8586d72e?page=59"> ENVIRONMENT MSC SUSTAINABILITY REP</a> <a title="MSC Sustainability Report 2019 page 60" href="http://viewer.zmags.com/publication/8586d72e?page=60"> THE OCEAN IS OUR HOME For MSC, the ocean is our</a> <a title="MSC Sustainability Report 2019 page 61" href="http://viewer.zmags.com/publication/8586d72e?page=61"> In terms of the CO2 impact of shipping, it has be</a> <a title="MSC Sustainability Report 2019 page 62" href="http://viewer.zmags.com/publication/8586d72e?page=62"> In addition, some shipping companies, including M</a> <a title="MSC Sustainability Report 2019 page 63" href="http://viewer.zmags.com/publication/8586d72e?page=63"> REDUCING EMISSIONS FURTHER READINESS FOR IMO 202</a> <a title="MSC Sustainability Report 2019 page 64" href="http://viewer.zmags.com/publication/8586d72e?page=64"> ENSURING IMO 2020 COMPLIANCE ONBOAR</a> <a title="MSC Sustainability Report 2019 page 65" href="http://viewer.zmags.com/publication/8586d72e?page=65"> to recirculate the EGCS wash water within the sys</a> <a title="MSC Sustainability Report 2019 page 66" href="http://viewer.zmags.com/publication/8586d72e?page=66"> BIOFOULING: AN OPERATIONAL AND ECOLOGICAL CHALLEN</a> <a title="MSC Sustainability Report 2019 page 67" href="http://viewer.zmags.com/publication/8586d72e?page=67"> from biofouling. The Plan takes into account the </a> <a title="MSC Sustainability Report 2019 page 68" href="http://viewer.zmags.com/publication/8586d72e?page=68"> BIOFUELS AS A PATHWAY FOR EMISSIONS REDUCTION IN </a> <a title="MSC Sustainability Report 2019 page 69" href="http://viewer.zmags.com/publication/8586d72e?page=69"> ISCC certification en</a> <a title="MSC Sustainability Report 2019 page 70" href="http://viewer.zmags.com/publication/8586d72e?page=70"> ENVIRONMENTAL SPOTLIGHT ON MSC’S GÜLSÜN CLASS SHI</a> <a title="MSC Sustainability Report 2019 page 71" href="http://viewer.zmags.com/publication/8586d72e?page=71"> CONTRIBUTING TO MEETING GLOBAL AIR POLLUTION TARG</a> <a title="MSC Sustainability Report 2019 page 72" href="http://viewer.zmags.com/publication/8586d72e?page=72"> CASE STUDY GLOBAL LEADERS IN SHORE POWER Port</a> <a title="MSC Sustainability Report 2019 page 73" href="http://viewer.zmags.com/publication/8586d72e?page=73"> BRIDGING THE GAP: MSC CARBON NEUTRAL PROGRAMME T</a> <a title="MSC Sustainability Report 2019 page 74" href="http://viewer.zmags.com/publication/8586d72e?page=74"> CASE STUDY ENVIRONMENTAL PERFORMANCE AT TiL: A F</a> <a title="MSC Sustainability Report 2019 page 75" href="http://viewer.zmags.com/publication/8586d72e?page=75"> typically segregate waste voluntarily (e.g. paper</a> <a title="MSC Sustainability Report 2019 page 76" href="http://viewer.zmags.com/publication/8586d72e?page=76"> © Port of Long Beach TERMINALS: FOCUSING ON C</a> <a title="MSC Sustainability Report 2019 page 77" href="http://viewer.zmags.com/publication/8586d72e?page=77"> INVESTING IN INNOVATIVE ENVIRONMENTAL SOLUTIONS </a> <a title="MSC Sustainability Report 2019 page 78" href="http://viewer.zmags.com/publication/8586d72e?page=78"> DIGITALISATION FOR ACHIEVING THE SDGs MSC is a m</a> <a title="MSC Sustainability Report 2019 page 79" href="http://viewer.zmags.com/publication/8586d72e?page=79"> TradeLens offers visibility to its members, enabl</a> <a title="MSC Sustainability Report 2019 page 80" href="http://viewer.zmags.com/publication/8586d72e?page=80"> PORT CALL OPTIMISATION: JUST IN TIME ARRIVAL TRIA</a> <a title="MSC Sustainability Report 2019 page 81" href="http://viewer.zmags.com/publication/8586d72e?page=81"> MULTIPLE ADVANTAGES ACROSS THE COMPANY Digital te</a> <a title="MSC Sustainability Report 2019 page 82" href="http://viewer.zmags.com/publication/8586d72e?page=82"> REEFERS: INVESTING TO MEET CUSTOMER DEMANDS AND H</a> <a title="MSC Sustainability Report 2019 page 83" href="http://viewer.zmags.com/publication/8586d72e?page=83"> NOISE REDUCTION The number of oceangoing vessel</a> <a title="MSC Sustainability Report 2019 page 84" href="http://viewer.zmags.com/publication/8586d72e?page=84"> MEETING AND EXCEEDING THE STANDARDS MSC custo</a> <a title="MSC Sustainability Report 2019 page 85" href="http://viewer.zmags.com/publication/8586d72e?page=85"> ISO CERTIFICATIONS DESCRIPTION </a> <a title="MSC Sustainability Report 2019 page 86" href="http://viewer.zmags.com/publication/8586d72e?page=86"> PROTECTING MARINE LIFE The melting of polar ice</a> <a title="MSC Sustainability Report 2019 page 87" href="http://viewer.zmags.com/publication/8586d72e?page=87"> SUPPORTING WILDLIFE PROTECTION CAMPAIGNS MSC is p</a> <a title="MSC Sustainability Report 2019 page 88" href="http://viewer.zmags.com/publication/8586d72e?page=88"> SHIP RECYCLING The large amount of steel and ot</a> <a title="MSC Sustainability Report 2019 page 89" href="http://viewer.zmags.com/publication/8586d72e?page=89"> PROMOTING RESPONSIBLE SHIP RECYCLING PRACTICES I</a> <a title="MSC Sustainability Report 2019 page 90" href="http://viewer.zmags.com/publication/8586d72e?page=90"> 88 OCCUPATIONAL HEALTH AND SAFET</a> <a title="MSC Sustainability Report 2019 page 91" href="http://viewer.zmags.com/publication/8586d72e?page=91"> OCCUPATIONAL HEALTH AND SAFETY MSC S</a> <a title="MSC Sustainability Report 2019 page 92" href="http://viewer.zmags.com/publication/8586d72e?page=92"> ENSURING OUR PEOPLE ARE SAFE MSC is not just abo</a> <a title="MSC Sustainability Report 2019 page 93" href="http://viewer.zmags.com/publication/8586d72e?page=93"> IC F GRAPHIC F Training • Continuous trainin</a> <a title="MSC Sustainability Report 2019 page 94" href="http://viewer.zmags.com/publication/8586d72e?page=94"> In addition, in accordance with each ship’s Cargo</a> <a title="MSC Sustainability Report 2019 page 95" href="http://viewer.zmags.com/publication/8586d72e?page=95"> LEADERSHIP IN CARGO SAFETY AND PREVENTATIVE INSPE</a> <a title="MSC Sustainability Report 2019 page 96" href="http://viewer.zmags.com/publication/8586d72e?page=96"> CASE STUDY SAFETY MEASURES ABOARD THE MSC GÜLSÜN</a> <a title="MSC Sustainability Report 2019 page 97" href="http://viewer.zmags.com/publication/8586d72e?page=97"> ADVANCED FIRE PREPAREDNESS The MSC Gülsün Class </a> <a title="MSC Sustainability Report 2019 page 98" href="http://viewer.zmags.com/publication/8586d72e?page=98"> NAVIGATIONAL AND OPERATIONAL SAFETY The great si</a> <a title="MSC Sustainability Report 2019 page 99" href="http://viewer.zmags.com/publication/8586d72e?page=99"> creation and evolution are important, MSC also en</a> <a title="MSC Sustainability Report 2019 page 100" href="http://viewer.zmags.com/publication/8586d72e?page=100"> ALUES all of wich recorded scores of more than 6.</a> <a title="MSC Sustainability Report 2019 page 101" href="http://viewer.zmags.com/publication/8586d72e?page=101"> SC GROUP VALUES PREVENTING ILLNESS O</a> <a title="MSC Sustainability Report 2019 page 102" href="http://viewer.zmags.com/publication/8586d72e?page=102"> SUPPORT FOR SEAFARERS AND THEIR FAMILIES MSC Shi</a> <a title="MSC Sustainability Report 2019 page 103" href="http://viewer.zmags.com/publication/8586d72e?page=103"> PROFESSIONAL DEVELOPMENT MSC Shipmanagement h</a> <a title="MSC Sustainability Report 2019 page 104" href="http://viewer.zmags.com/publication/8586d72e?page=104"> NAVIGATIONAL SIMULATOR TRAINING At MSC, we have b</a> <a title="MSC Sustainability Report 2019 page 105" href="http://viewer.zmags.com/publication/8586d72e?page=105"> SAFE USE OF BALLAST W</a> <a title="MSC Sustainability Report 2019 page 106" href="http://viewer.zmags.com/publication/8586d72e?page=106"> CREATING CAREERS AND OPPORTUNITIES MSC Shipmanag</a> <a title="MSC Sustainability Report 2019 page 107" href="http://viewer.zmags.com/publication/8586d72e?page=107"> A LONG-TERM COLLABORATION WITH NATIONAL UNIVERSIT</a> <a title="MSC Sustainability Report 2019 page 108" href="http://viewer.zmags.com/publication/8586d72e?page=108"> 106 BUSINESS ETHICS AND PROTECTION</a> <a title="MSC Sustainability Report 2019 page 109" href="http://viewer.zmags.com/publication/8586d72e?page=109"> BUSINESS ETHICS AND PROTECTION OF HUMAN RIGHTS </a> <a title="MSC Sustainability Report 2019 page 110" href="http://viewer.zmags.com/publication/8586d72e?page=110"> HUMAN RIGHTS DUE DILIGENCE PROCESSES Accordin</a> <a title="MSC Sustainability Report 2019 page 111" href="http://viewer.zmags.com/publication/8586d72e?page=111"> In recent years, human rights</a> <a title="MSC Sustainability Report 2019 page 112" href="http://viewer.zmags.com/publication/8586d72e?page=112"> INTERNATIONAL STANDARDS AND PRINCIPLES: OUR HUMAN</a> <a title="MSC Sustainability Report 2019 page 113" href="http://viewer.zmags.com/publication/8586d72e?page=113"> HUMAN RIGHTS OF SEAFARERS At the international l</a> <a title="MSC Sustainability Report 2019 page 114" href="http://viewer.zmags.com/publication/8586d72e?page=114"> 112 BUSINESS ETHICS AND PROTECTION</a> <a title="MSC Sustainability Report 2019 page 115" href="http://viewer.zmags.com/publication/8586d72e?page=115"> INTERNATIONAL STANDARDS FOR SEAFARERS The Mariti</a> <a title="MSC Sustainability Report 2019 page 116" href="http://viewer.zmags.com/publication/8586d72e?page=116"> POLICY COMMITMENT TO FOSTER RESPONSIBLE BUSINESS </a> <a title="MSC Sustainability Report 2019 page 117" href="http://viewer.zmags.com/publication/8586d72e?page=117"> in performing their professional duties. Since 20</a> <a title="MSC Sustainability Report 2019 page 118" href="http://viewer.zmags.com/publication/8586d72e?page=118"> NAVIGATING A COMPLEX GLOBAL SANCTIONS LANDSCAPE </a> <a title="MSC Sustainability Report 2019 page 119" href="http://viewer.zmags.com/publication/8586d72e?page=119"> DIVERSITY AND INCLUSION KEEP INVESTING IN OUR PE</a> <a title="MSC Sustainability Report 2019 page 120" href="http://viewer.zmags.com/publication/8586d72e?page=120"> a number of platforms and reporting channels, wit</a> <a title="MSC Sustainability Report 2019 page 121" href="http://viewer.zmags.com/publication/8586d72e?page=121"> MANAGERIAL POSITIONS ACROSS REGIONS (AMERICAS, AS</a> <a title="MSC Sustainability Report 2019 page 122" href="http://viewer.zmags.com/publication/8586d72e?page=122"> 120 BUSINESS ETHICS AND PROTECTION</a> <a title="MSC Sustainability Report 2019 page 123" href="http://viewer.zmags.com/publication/8586d72e?page=123"> LOOKING AHEAD: THE FUTURE IS NOW As stated by the</a> <a title="MSC Sustainability Report 2019 page 124" href="http://viewer.zmags.com/publication/8586d72e?page=124"> CASE STUDY TiL: PROMOTING GENDER EQUALITY IN LKA</a> <a title="MSC Sustainability Report 2019 page 125" href="http://viewer.zmags.com/publication/8586d72e?page=125"> 87.21% 12.79% 87.10% GRA</a> <a title="MSC Sustainability Report 2019 page 126" href="http://viewer.zmags.com/publication/8586d72e?page=126"> CONTRIBUTION TO HUMANITARIAN RELIEF SUPPORTING </a> <a title="MSC Sustainability Report 2019 page 127" href="http://viewer.zmags.com/publication/8586d72e?page=127"> JOINING HANDS TO MAKE A DIFFERENCE The MSC Found</a> <a title="MSC Sustainability Report 2019 page 128" href="http://viewer.zmags.com/publication/8586d72e?page=128"> ORGANISATIONS AND PROGRAMMES SUPPORTED BY THE MSC</a> <a title="MSC Sustainability Report 2019 page 129" href="http://viewer.zmags.com/publication/8586d72e?page=129"> ORGANISATIONS AND PROGRAMMES SUPPORTED BY THE MSC</a> <a title="MSC Sustainability Report 2019 page 130" href="http://viewer.zmags.com/publication/8586d72e?page=130"> CASE STUDY MERCY SHIPS, ENSURING QUALITY HEALTHC</a> <a title="MSC Sustainability Report 2019 page 131" href="http://viewer.zmags.com/publication/8586d72e?page=131"> CASE STUDY UNICEF: WORKING TOGETHER TO REDUCE MA</a> <a title="MSC Sustainability Report 2019 page 132" href="http://viewer.zmags.com/publication/8586d72e?page=132"> CASE STUDY CYCLONE IDAI – REBUILDING DISASTER-ST</a> <a title="MSC Sustainability Report 2019 page 133" href="http://viewer.zmags.com/publication/8586d72e?page=133"> CASE STUDY HURRICANE DORIAN – FROM HUMANITARIAN </a> <a title="MSC Sustainability Report 2019 page 134" href="http://viewer.zmags.com/publication/8586d72e?page=134"> CASE STUDY TRANSFORMING AN INDUSTRIAL SITE INTO </a> <a title="MSC Sustainability Report 2019 page 135" href="http://viewer.zmags.com/publication/8586d72e?page=135"> MSC SUSTAINABILITY REPORT 2019 133</a> <a title="MSC Sustainability Report 2019 page 136" href="http://viewer.zmags.com/publication/8586d72e?page=136"> ABOUT THIS REPORT EXTERNAL ASSURANCE This repo</a> <a title="MSC Sustainability Report 2019 page 137" href="http://viewer.zmags.com/publication/8586d72e?page=137"> MSC SUSTAINABILITY REPORT 2019 135 </a> <a title="MSC Sustainability Report 2019 page 138" href="http://viewer.zmags.com/publication/8586d72e?page=138"> </a>