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<br /> S EPTEMBER/OCTOBER 2010<br /> Patient Safety<br /> <br /> VISIT US AT<br /> ASHRM<br /> Booth # 533<br /> <br /> & QUALITY HEALTHCARE<br /> QUALITY HEALTHCARE<br /> <br /> <br /> NEWS · SCIENCE · RESEARCH · OPINION<br /> PREVENTING WRONG-SITE<br /> SURGERY<br /> <br /> PROSPECTIVE RISK<br /> PROSPECTIVE RISK<br /> MANAGEMENT<br /> MANAGEMENT<br /> PATIENT SAFETY &<br /> LIABILITY REFORM<br /> MALPRACTICE REFORM<br /> THE BARCODE EVANGELIST<br /> THE BARCODE EVANGELIST<br /> BEYOND SBAR<br /> BEYOND SBAR<br /> <br /> <br /> Contents<br<a title="PSQH September/October 2010 page 1" href="http://viewer.zmags.com/publication/85fcbe6e?page=1">S EPTEMBER/OCTOBER 2010Patient SafetyVISIT US</a> S EPTEMBER/OCTOBER 2010Patient SafetyVISIT US<a title="PSQH September/October 2010 page 2" href="http://viewer.zmags.com/publication/85fcbe6e?page=2"></a> <a title="PSQH September/October 2010 page 3" href="http://viewer.zmags.com/publication/85fcbe6e?page=3"></a> <a title="PSQH September/October 2010 page 4" href="http://viewer.zmags.com/publication/85fcbe6e?page=4">ContentsSEPTEMBER/OCTOBER 2010 · VOLUME 7 IS</a> ContentsSEPTEMBER/OCTOBER 2010 · VOLUME 7 IS<a title="PSQH September/October 2010 page 5" href="http://viewer.zmags.com/publication/85fcbe6e?page=5"></a> <a title="PSQH September/October 2010 page 6" href="http://viewer.zmags.com/publication/85fcbe6e?page=6"> </a> <a title="PSQH September/October 2010 page 7" href="http://viewer.zmags.com/publication/85fcbe6e?page=7">Patient Safety EDITORIAL ADVISORY BOARD& </a> Patient Safety EDITORIAL ADVISORY BOARD& <a title="PSQH September/October 2010 page 8" href="http://viewer.zmags.com/publication/85fcbe6e?page=8">By Carolyn M. Clancy, MDAHRQPatient Safety a</a> By Carolyn M. Clancy, MDAHRQPatient Safety a<a title="PSQH September/October 2010 page 9" href="http://viewer.zmags.com/publication/85fcbe6e?page=9">connect medical liability to patient safe-ty and</a> connect medical liability to patient safe-ty and<a title="PSQH September/October 2010 page 10" href="http://viewer.zmags.com/publication/85fcbe6e?page=10">By Barry P. Chaiken, MD, FHIMSSHEALTH IT & Q</a> By Barry P. Chaiken, MD, FHIMSSHEALTH IT & Q<a title="PSQH September/October 2010 page 11" href="http://viewer.zmags.com/publication/85fcbe6e?page=11">The informationtechnology revolution ischanging</a> The informationtechnology revolution ischanging<a title="PSQH September/October 2010 page 12" href="http://viewer.zmags.com/publication/85fcbe6e?page=12">By Louis F. ProvenzanoVIEWPOINTFor the Sake</a> By Louis F. ProvenzanoVIEWPOINTFor the Sake<a title="PSQH September/October 2010 page 13" href="http://viewer.zmags.com/publication/85fcbe6e?page=13">In July, the first twomedical interpretersrecei</a> In July, the first twomedical interpretersrecei<a title="PSQH September/October 2010 page 14" href="http://viewer.zmags.com/publication/85fcbe6e?page=14"></a> <a title="PSQH September/October 2010 page 15" href="http://viewer.zmags.com/publication/85fcbe6e?page=15"></a> <a title="PSQH September/October 2010 page 16" href="http://viewer.zmags.com/publication/85fcbe6e?page=16">Q&ABarcoding and Ministry—from Preacherto B</a> Q&ABarcoding and Ministry—from Preacherto B<a title="PSQH September/October 2010 page 17" href="http://viewer.zmags.com/publication/85fcbe6e?page=17">When systems play welltogether, rework andredun</a> When systems play welltogether, rework andredun<a title="PSQH September/October 2010 page 18" href="http://viewer.zmags.com/publication/85fcbe6e?page=18"> Let's not forget that we typicallyuse bar</a> Let's not forget that we typicallyuse bar<a title="PSQH September/October 2010 page 19" href="http://viewer.zmags.com/publication/85fcbe6e?page=19"></a> <a title="PSQH September/October 2010 page 20" href="http://viewer.zmags.com/publication/85fcbe6e?page=20">I see allmeaningful workas ministry.“highl</a> I see allmeaningful workas ministry.“highl<a title="PSQH September/October 2010 page 21" href="http://viewer.zmags.com/publication/85fcbe6e?page=21">Those Who Put Safety First In Selecting Patient </a> Those Who Put Safety First In Selecting Patient <a title="PSQH September/October 2010 page 22" href="http://viewer.zmags.com/publication/85fcbe6e?page=22">Hospitals Collaborate toPreventWrong-SiteSurg</a> Hospitals Collaborate toPreventWrong-SiteSurg<a title="PSQH September/October 2010 page 23" href="http://viewer.zmags.com/publication/85fcbe6e?page=23">ed an approach in which participat-ing organiza</a> ed an approach in which participat-ing organiza<a title="PSQH September/October 2010 page 24" href="http://viewer.zmags.com/publication/85fcbe6e?page=24"> WRONG-SITE SURGERYadministration of a se</a> WRONG-SITE SURGERYadministration of a se<a title="PSQH September/October 2010 page 25" href="http://viewer.zmags.com/publication/85fcbe6e?page=25"></a> <a title="PSQH September/October 2010 page 26" href="http://viewer.zmags.com/publication/85fcbe6e?page=26"> WRONG-SITE SURGERY Concerned by the</a> WRONG-SITE SURGERY Concerned by the<a title="PSQH September/October 2010 page 27" href="http://viewer.zmags.com/publication/85fcbe6e?page=27">ments in the patient's medical record indicate a</a> ments in the patient's medical record indicate a<a title="PSQH September/October 2010 page 28" href="http://viewer.zmags.com/publication/85fcbe6e?page=28"> WRONG-SITE SURGERY· When multiple proce</a> WRONG-SITE SURGERY· When multiple proce<a title="PSQH September/October 2010 page 29" href="http://viewer.zmags.com/publication/85fcbe6e?page=29"></a> <a title="PSQH September/October 2010 page 30" href="http://viewer.zmags.com/publication/85fcbe6e?page=30">Raising SBAR to a Higher LevelP.U.R.E.Conversa</a> Raising SBAR to a Higher LevelP.U.R.E.Conversa<a title="PSQH September/October 2010 page 31" href="http://viewer.zmags.com/publication/85fcbe6e?page=31">(Northwest Community Hospital, Arlington Heights,</a> (Northwest Community Hospital, Arlington Heights,<a title="PSQH September/October 2010 page 32" href="http://viewer.zmags.com/publication/85fcbe6e?page=32"> P.U.R.E. CONVERSATIONS required actio</a> P.U.R.E. CONVERSATIONS required actio<a title="PSQH September/October 2010 page 33" href="http://viewer.zmags.com/publication/85fcbe6e?page=33">unit? Given that it takes many years to change cu</a> unit? Given that it takes many years to change cu<a title="PSQH September/October 2010 page 34" href="http://viewer.zmags.com/publication/85fcbe6e?page=34"></a> <a title="PSQH September/October 2010 page 35" href="http://viewer.zmags.com/publication/85fcbe6e?page=35"></a> <a title="PSQH September/October 2010 page 36" href="http://viewer.zmags.com/publication/85fcbe6e?page=36">PROSPECTIVE RISK MANAGEMENTAnalysis,Evaluatio</a> PROSPECTIVE RISK MANAGEMENTAnalysis,Evaluatio<a title="PSQH September/October 2010 page 37" href="http://viewer.zmags.com/publication/85fcbe6e?page=37">normal and fault conditions. A normal condition i</a> normal and fault conditions. A normal condition i<a title="PSQH September/October 2010 page 38" href="http://viewer.zmags.com/publication/85fcbe6e?page=38"> RISK MANAGEMENTmeans to control work in pro</a> RISK MANAGEMENTmeans to control work in pro<a title="PSQH September/October 2010 page 39" href="http://viewer.zmags.com/publication/85fcbe6e?page=39"></a> <a title="PSQH September/October 2010 page 40" href="http://viewer.zmags.com/publication/85fcbe6e?page=40">AUTOMATED INFORMED CONSENTPatients andInstitu</a> AUTOMATED INFORMED CONSENTPatients andInstitu<a title="PSQH September/October 2010 page 41" href="http://viewer.zmags.com/publication/85fcbe6e?page=41">LAC+USC Medical Center clinical staff utilize an </a> LAC+USC Medical Center clinical staff utilize an <a title="PSQH September/October 2010 page 42" href="http://viewer.zmags.com/publication/85fcbe6e?page=42"> AUTOMATED INFORMED CONSENTbe emulated by al</a> AUTOMATED INFORMED CONSENTbe emulated by al<a title="PSQH September/October 2010 page 43" href="http://viewer.zmags.com/publication/85fcbe6e?page=43"></a> <a title="PSQH September/October 2010 page 44" href="http://viewer.zmags.com/publication/85fcbe6e?page=44"> AUTOMATED INFORMED CONSENT These ap</a> AUTOMATED INFORMED CONSENT These ap<a title="PSQH September/October 2010 page 45" href="http://viewer.zmags.com/publication/85fcbe6e?page=45"></a> <a title="PSQH September/October 2010 page 46" href="http://viewer.zmags.com/publication/85fcbe6e?page=46">AUTOMATED INFORMED CONSENTNurses engaged in </a> AUTOMATED INFORMED CONSENTNurses engaged in <a title="PSQH September/October 2010 page 47" href="http://viewer.zmags.com/publication/85fcbe6e?page=47"></a> <a title="PSQH September/October 2010 page 48" href="http://viewer.zmags.com/publication/85fcbe6e?page=48">INSIDE THE AHA'SProductEndorsementProcessW</a> INSIDE THE AHA'SProductEndorsementProcessW<a title="PSQH September/October 2010 page 49" href="http://viewer.zmags.com/publication/85fcbe6e?page=49">human resources, patient flow, and others. Whi</a> human resources, patient flow, and others. Whi<a title="PSQH September/October 2010 page 50" href="http://viewer.zmags.com/publication/85fcbe6e?page=50">PRODUCT ENDORSEMENTincluded questions per</a> PRODUCT ENDORSEMENTincluded questions per<a title="PSQH September/October 2010 page 51" href="http://viewer.zmags.com/publication/85fcbe6e?page=51">reinvested into AHA's policy and advocacy efforts</a> reinvested into AHA's policy and advocacy efforts<a title="PSQH September/October 2010 page 52" href="http://viewer.zmags.com/publication/85fcbe6e?page=52">USING TELEHEALTH TOImproveContinuityof Care</a> USING TELEHEALTH TOImproveContinuityof Care<a title="PSQH September/October 2010 page 53" href="http://viewer.zmags.com/publication/85fcbe6e?page=53"> As the role of RHM expands in post-dis-char</a> As the role of RHM expands in post-dis-char<a title="PSQH September/October 2010 page 54" href="http://viewer.zmags.com/publication/85fcbe6e?page=54">CONTINUITY OF CAREhealth reform will “refl</a> CONTINUITY OF CAREhealth reform will “refl<a title="PSQH September/October 2010 page 55" href="http://viewer.zmags.com/publication/85fcbe6e?page=55"></a> <a title="PSQH September/October 2010 page 56" href="http://viewer.zmags.com/publication/85fcbe6e?page=56">By Dennis Tribble, PharmD, FASHPAUTO ID TECHN</a> By Dennis Tribble, PharmD, FASHPAUTO ID TECHN<a title="PSQH September/October 2010 page 57" href="http://viewer.zmags.com/publication/85fcbe6e?page=57"> In the active presentation, a bat-tery po</a> In the active presentation, a bat-tery po<a title="PSQH September/October 2010 page 58" href="http://viewer.zmags.com/publication/85fcbe6e?page=58">difficult to aim the scanner at asingle item to </a> difficult to aim the scanner at asingle item to <a title="PSQH September/October 2010 page 59" href="http://viewer.zmags.com/publication/85fcbe6e?page=59"></a> <a title="PSQH September/October 2010 page 60" href="http://viewer.zmags.com/publication/85fcbe6e?page=60">PULSECleveland Clinic Receives $10M Gift to Es</a> PULSECleveland Clinic Receives $10M Gift to Es<a title="PSQH September/October 2010 page 61" href="http://viewer.zmags.com/publication/85fcbe6e?page=61">mentation in clinical practice, saidCo-President</a> mentation in clinical practice, saidCo-President<a title="PSQH September/October 2010 page 62" href="http://viewer.zmags.com/publication/85fcbe6e?page=62">ABQAURPQUALITY CONUNDRUMSLynn Helmer, MD, MBA</a> ABQAURPQUALITY CONUNDRUMSLynn Helmer, MD, MBA<a title="PSQH September/October 2010 page 63" href="http://viewer.zmags.com/publication/85fcbe6e?page=63">NEWS </a> NEWS <a title="PSQH September/October 2010 page 64" href="http://viewer.zmags.com/publication/85fcbe6e?page=64">Here's a brief update on what's going onin the H</a> Here's a brief update on what's going onin the H<a title="PSQH September/October 2010 page 65" href="http://viewer.zmags.com/publication/85fcbe6e?page=65">Is Your Organization in Good Health? </a> Is Your Organization in Good Health? <a title="PSQH September/October 2010 page 66" href="http://viewer.zmags.com/publication/85fcbe6e?page=66">Patient Safety and Quality Healthcare (PSQH)welc</a> Patient Safety and Quality Healthcare (PSQH)welc<a title="PSQH September/October 2010 page 67" href="http://viewer.zmags.com/publication/85fcbe6e?page=67"></a> <a title="PSQH September/October 2010 page 68" href="http://viewer.zmags.com/publication/85fcbe6e?page=68">Healthcare Team Training,the leading provider o</a> Healthcare Team Training,the leading provider o