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Zmags
Telia Norway lets its customers guide developments. Learn to surf the disruption wave. How to
keep up with developments – 5 tips. Use the invoice correctly. 3D printers create new opportunities.
– creating the
brand communities
of tomorrow
communication magazine #2 2016
Party Mix
Disruption:
The winner
takes it all
02 Smarter Communication www.postnordstralfors.co.uk
We deal with
disruption together
S
ink or swim? This is the ques- customer’s needs that determine which
tion when tried and tested bu- companies survive and which ones dis-
siness models are torn up and appear.
custo
Telia Norway lets its customers guide development
02 Smarter Communication
Remember the compilation tape? Ca
04
05 how to surf the wave of the future Airbnb
06 dollars has been lent through this kind of
Robin Teigland, Professor at the Stockholm School
08 ROBIN TEIGLAND: How to be a winner fr
FOTO: SHUTTERSTOCK Take a selfie – and get profes
10 Telia Norway lets its customers guide develo
11
12
FACTS: → Telia Norway is part of the TeliaSonera
14
3D 15 printers thweill reswhapeorld ILLUSTRA
16 PHOTO: SHAPEWAYS.COM With the new 3D prin
3D printing of specialised production tool
The invoice – in different channels An invoice c
19 PDF INVOICE: In this channel, PostNord Stra
20 WHAT HAS TO BE INC
21 A
How Alektum succeeds with its in
I t’s a question of balanc
24 Often people view a debt collection bu
25
GÖTEBORG ENERGI → Göteborg Energi is Sweden’s fou
“We want to make it easy for customers” A new br
SVERIGE PORTO BETALT PORT PAYÉ Sender: PostN