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<br /> COVID-19 and the Fair Housing Act | Better Storytelling to Increase Occupancies<br /> Accomplish More in Less Time | Creating Remarkable Resident Experiences<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> PUTTING OUR<br /> 35 YEARS OF RATED 5 OUT OF 5<br /> BY HOA PROPERTY MANAGERS<br /> PAVING & CONCRETE<br /> EXPERIENCE TO<br /> WORK FOR YOU.<br /> info@brotherspaving.com<br /> 2 www.pma-dc.org www.bestapartmentsindc.com<br /> PRESIDENT’S MESSAGE<br /> Looking at the Data<br /> Elaine De Lude<br /> In February, the Property Management Association, in<br /> conjunction with Swift Bunny, conducted an anonymous<br /> survey of current and past PMA members. Our goal was to<br /> gain a better understanding of your needs, preferences and<br /> expectations regardin<a title="2021_03_March page 1" href="http://viewer.zmags.com/publication/895c87aa?page=1"> COVID-19 and the Fair Housing Act | Better Storyt</a> <a title="2021_03_March page 2" href="http://viewer.zmags.com/publication/895c87aa?page=2"> PUTTING OUR 35 YEARS OF RATED 5 OUT </a> <a title="2021_03_March page 3" href="http://viewer.zmags.com/publication/895c87aa?page=3"> PRESIDENT’S MESSAGE Looking at the Data Elai</a> <a title="2021_03_March page 4" href="http://viewer.zmags.com/publication/895c87aa?page=4"> THE PROPERTY MANAGEMENT STAFFING SPECIALISTS www</a> <a title="2021_03_March page 5" href="http://viewer.zmags.com/publication/895c87aa?page=5"> The Buzz COVID-19 and the Fair Housing Act </a> <a title="2021_03_March page 6" href="http://viewer.zmags.com/publication/895c87aa?page=6"> COVID-19 and the Fair Housing Act By Ryan Patino,</a> <a title="2021_03_March page 7" href="http://viewer.zmags.com/publication/895c87aa?page=7"> homes, due to the perception that residence in su</a> <a title="2021_03_March page 8" href="http://viewer.zmags.com/publication/895c87aa?page=8"> An AI Leasing Assistant Will Be the Most Importan</a> <a title="2021_03_March page 9" href="http://viewer.zmags.com/publication/895c87aa?page=9"> Properties recognized the rising tide of consumer</a> <a title="2021_03_March page 10" href="http://viewer.zmags.com/publication/895c87aa?page=10"> What’s Most Important in an Apartment Kitchen? </a> <a title="2021_03_March page 11" href="http://viewer.zmags.com/publication/895c87aa?page=11"> How to Change Someone’s Mind Changing someone’</a> <a title="2021_03_March page 12" href="http://viewer.zmags.com/publication/895c87aa?page=12"> open-ended questions, listening carefully to thei</a> <a title="2021_03_March page 13" href="http://viewer.zmags.com/publication/895c87aa?page=13"> Improving Virtual Meetings Many of us have bee</a> <a title="2021_03_March page 14" href="http://viewer.zmags.com/publication/895c87aa?page=14"> Operations Corner Better Storytelling to Increase</a> <a title="2021_03_March page 15" href="http://viewer.zmags.com/publication/895c87aa?page=15"> Another key to great storytelling is the ability </a> <a title="2021_03_March page 16" href="http://viewer.zmags.com/publication/895c87aa?page=16"> Tom’s Blog A New Perspective on Success I’m not </a> <a title="2021_03_March page 17" href="http://viewer.zmags.com/publication/895c87aa?page=17"> I have also gained a greater understanding how ot</a> <a title="2021_03_March page 18" href="http://viewer.zmags.com/publication/895c87aa?page=18"> Improving Virtual Meetings (Continued from page 1</a> <a title="2021_03_March page 19" href="http://viewer.zmags.com/publication/895c87aa?page=19"> How to Improve Digital Advertisements Did you </a> <a title="2021_03_March page 20" href="http://viewer.zmags.com/publication/895c87aa?page=20"> to lease at your communities who might not have o</a> <a title="2021_03_March page 21" href="http://viewer.zmags.com/publication/895c87aa?page=21"> First Comes Spring, Then Comes PMA’s Summer Escap</a> <a title="2021_03_March page 22" href="http://viewer.zmags.com/publication/895c87aa?page=22"> Beverage Cart (One Per Tournament) • Regis</a> <a title="2021_03_March page 23" href="http://viewer.zmags.com/publication/895c87aa?page=23"> Committee Corner PMA’s committees and councils</a> <a title="2021_03_March page 24" href="http://viewer.zmags.com/publication/895c87aa?page=24"> Diversity, Equity and Inclusion Task Committee </a> <a title="2021_03_March page 25" href="http://viewer.zmags.com/publication/895c87aa?page=25"> Marketing Council Chair: Megan Adams (Lege</a> <a title="2021_03_March page 26" href="http://viewer.zmags.com/publication/895c87aa?page=26"> Networking Events Summer Escape Committee </a> <a title="2021_03_March page 27" href="http://viewer.zmags.com/publication/895c87aa?page=27"> Summer Escape (continued from page 21) Beverage S</a> <a title="2021_03_March page 28" href="http://viewer.zmags.com/publication/895c87aa?page=28"> Hole-in-One (One Per Tournament) • Registr</a> <a title="2021_03_March page 29" href="http://viewer.zmags.com/publication/895c87aa?page=29"> Make Your Emails Must-Reads Did you know that </a> <a title="2021_03_March page 30" href="http://viewer.zmags.com/publication/895c87aa?page=30"> PMA’s 2021 Gold Sponsors 30 www.pm</a> <a title="2021_03_March page 31" href="http://viewer.zmags.com/publication/895c87aa?page=31"> INSTALLATION TO KEEP YOU MOVING. FROM TURNS TO RE</a> <a title="2021_03_March page 32" href="http://viewer.zmags.com/publication/895c87aa?page=32"> 10"h x AD SIZE: 7.5"w AD FOR P.C. RICHARD BUILDER</a>