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<br /> USER GUIDE<br /> PAYMENT TERMINALS<br /> VERSION 2016-03-14, SW VERSION VIKING 4.61<br /> COUNTERTOP INTEGRATED MOBILE MOBILE<br /> iCT250E iPP350 iWL250G INTEGRATED<br /> & iWL250B iSMP<br /> TABLE OF CONTENTS<br /> 1 GETTING STARTED ............................................................................................................... 3<br /> 1.1 What’s in the box..................................................................................................................... 3<br /> 1.2 Inserting a receipt roll (iCT250E and iWL250G/B) .................................................................. 4<br /> 1.3 Installing iCT250E........................................................................................................<a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 1" href="http://viewer.zmags.com/publication/8961c2b9?page=1"> USER GUIDE PAYMENT TERMINALS VERSION 2016-03-14, </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 2" href="http://viewer.zmags.com/publication/8961c2b9?page=2"> TABLE OF CONTENTS 1 GETTING STARTED ......</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 3" href="http://viewer.zmags.com/publication/8961c2b9?page=3"> 14 REPORTS...................................</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 4" href="http://viewer.zmags.com/publication/8961c2b9?page=4"> 1.2 Inserting a receipt roll – iCT250E and iWL25</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 5" href="http://viewer.zmags.com/publication/8961c2b9?page=5"> 1.3 Installing iCT250E Installing iCT250E with b</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 6" href="http://viewer.zmags.com/publication/8961c2b9?page=6"> Installing iCT250E with “Magic Box” Magic Box can</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 7" href="http://viewer.zmags.com/publication/8961c2b9?page=7"> 1.4 Installing iPP350 iPP350 is integrated with </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 8" href="http://viewer.zmags.com/publication/8961c2b9?page=8"> 1.5 Installing iWL250G/B iWL250G = Uses GPRS com</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 9" href="http://viewer.zmags.com/publication/8961c2b9?page=9"> For an iWL250B to work, it must be associated wit</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 10" href="http://viewer.zmags.com/publication/8961c2b9?page=10"> 2 MERCHANT CARD A Merchant Card is delivered w</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 11" href="http://viewer.zmags.com/publication/8961c2b9?page=11"> 4 THE TERMINALS’ KEYPADS 4.1 iCT250E Navigatio</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 12" href="http://viewer.zmags.com/publication/8961c2b9?page=12"> 4.3 iWL250G/B Connecting to base station (iW</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 13" href="http://viewer.zmags.com/publication/8961c2b9?page=13"> 5 STATUS LINE – DESCRIPTIONS The status line i</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 14" href="http://viewer.zmags.com/publication/8961c2b9?page=14"> 5.4 Battery and clock This field shows the</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 15" href="http://viewer.zmags.com/publication/8961c2b9?page=15"> 7 TERMINAL MENU STRUCTURE Main m</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 16" href="http://viewer.zmags.com/publication/8961c2b9?page=16"> 8 iSMP – GETTING STARTED The payment terminal </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 17" href="http://viewer.zmags.com/publication/8961c2b9?page=17"> 8.3 1D and 2D barcode reader iSMP is equipped wit</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 18" href="http://viewer.zmags.com/publication/8961c2b9?page=18"> 9 TERMINAL FEATURES – DAILY OPERATION This cha</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 19" href="http://viewer.zmags.com/publication/8961c2b9?page=19"> 9.2 Purchase with cash withdrawal (cashback) This</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 20" href="http://viewer.zmags.com/publication/8961c2b9?page=20"> 9.3 Purchase with manual entry of card data This </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 21" href="http://viewer.zmags.com/publication/8961c2b9?page=21"> 9.4 Copy of the last receipt This function is use</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 22" href="http://viewer.zmags.com/publication/8961c2b9?page=22"> 9.6 Return of goods Used when goods that have bee</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 23" href="http://viewer.zmags.com/publication/8961c2b9?page=23"> 9.7 Tips Tips is an optional service. Contact yo</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 24" href="http://viewer.zmags.com/publication/8961c2b9?page=24"> 9.8 Purchase with tips This function is used for </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 25" href="http://viewer.zmags.com/publication/8961c2b9?page=25"> 10 CONTACTLESS PAYMENTS (NFC) Contactless payme</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 26" href="http://viewer.zmags.com/publication/8961c2b9?page=26"> 11 BACKUP SOLUTION (EOT) If errors occur in the</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 27" href="http://viewer.zmags.com/publication/8961c2b9?page=27"> 11.1 Print out backup solution (EOT) Swipe the</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 28" href="http://viewer.zmags.com/publication/8961c2b9?page=28"> 12 RECONCILLIATION (DAILY STATEMENT) ! If the </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 29" href="http://viewer.zmags.com/publication/8961c2b9?page=29"> 13 NETS PREPAID GIFT CARDS 13.1 Deposits This fu</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 30" href="http://viewer.zmags.com/publication/8961c2b9?page=30"> 13.2 Creating replacement cards for a defective p</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 31" href="http://viewer.zmags.com/publication/8961c2b9?page=31"> Creating replacement cards Main menu 1 Purchase </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 32" href="http://viewer.zmags.com/publication/8961c2b9?page=32"> 13.3 See available balance on prepaid gift card A</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 33" href="http://viewer.zmags.com/publication/8961c2b9?page=33"> 14 REPORTS 14.1 Transaction list Used to print o</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 34" href="http://viewer.zmags.com/publication/8961c2b9?page=34"> 14.2 X-Total X-total is a report that shows the a</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 35" href="http://viewer.zmags.com/publication/8961c2b9?page=35"> 14.4 Copy of last Z-Total This function is used t</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 36" href="http://viewer.zmags.com/publication/8961c2b9?page=36"> 14.6 Operator Z-Total The report shows all transa</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 37" href="http://viewer.zmags.com/publication/8961c2b9?page=37"> 15 OPERATORS This function is used to register </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 38" href="http://viewer.zmags.com/publication/8961c2b9?page=38"> 15.2 Delete operator Used to delete a registered </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 39" href="http://viewer.zmags.com/publication/8961c2b9?page=39"> 15.3 Print operator list Used to print out a list</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 40" href="http://viewer.zmags.com/publication/8961c2b9?page=40"> 16 MULTITERMINAL Multiterminal makes it possibl</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 41" href="http://viewer.zmags.com/publication/8961c2b9?page=41"> 17 ADMINISTRATION 17.1 Terminal card agreements </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 42" href="http://viewer.zmags.com/publication/8961c2b9?page=42"> 18 TERMINAL PARAMETRES 1 Function Terminal I</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 43" href="http://viewer.zmags.com/publication/8961c2b9?page=43"> 19 ERRORS AND TROUBLESHOOTING Questions Solution</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 44" href="http://viewer.zmags.com/publication/8961c2b9?page=44"> Response codes Explanatio</a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 45" href="http://viewer.zmags.com/publication/8961c2b9?page=45"> </a> <a title="User Manual for iCT250 iPP350 iWL250 and iSMP ENG 16-01-06 SW VERSION VIKING 4.61 page 46" href="http://viewer.zmags.com/publication/8961c2b9?page=46"> © Nets AS | Version 2016-03-14</a>