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<br /> 2017 Member Resolutions x Lessons on Leasing Excellence<br /> The Winning Spirit of Mayfair Mansions x Maintenance Pro Hall of Fame x How to Save on Carpet Care<br /> PMA Seminar<br /> Public Speaking: The Career Tool<br /> You Need the Most<br /> Thursday, February 16 | 9 a.m. - 12 p.m.<br /> Rollins Congressional Club<br /> 1621 Martha Terrace<br /> Rockville, MD 20852<br /> Gain confidence and learn how to lead a<br /> conversation flawlessly.<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> PMA Calendar<br /> Marketing Directors’ Breakfast<br /> Thursday, February 9<br /> 9 - 11 a.m.<br /> Bethesda Marriott<br /> 5151 Pooks Hill Road<br /> Bethesda, MD 20814<br /> PMEXPO 2017 Exhibitor Training<br /> Wednesday, February 15<br /> 9:30 a.m. - 3:30 p.m.<br /> Walter E. Washington Convention Center<br /> 801 Mt. Vernon Place, NW<br /> Washington, DC 20001<br /> Associate Appreciation Valentine’s Day Happy<br<a title="bulletin_feb17 page 1" href="http://viewer.zmags.com/publication/8ddb962b?page=1"> 2017 Membe</a> <a title="bulletin_feb17 page 2" href="http://viewer.zmags.com/publication/8ddb962b?page=2"> PMA Calendar Marketing Directors’ Breakfast Thurs</a> <a title="bulletin_feb17 page 3" href="http://viewer.zmags.com/publication/8ddb962b?page=3"> PRESIDENT’S MESSAGE It’s All About Engagement </a> <a title="bulletin_feb17 page 4" href="http://viewer.zmags.com/publication/8ddb962b?page=4"> 4 www.pma-dc.org </a> <a title="bulletin_feb17 page 5" href="http://viewer.zmags.com/publication/8ddb962b?page=5"> The Buzz How to Stand Out in a Sea of Noise </a> <a title="bulletin_feb17 page 6" href="http://viewer.zmags.com/publication/8ddb962b?page=6"> 2016 Leasing Professional Awards: Striving for Le</a> <a title="bulletin_feb17 page 7" href="http://viewer.zmags.com/publication/8ddb962b?page=7"> Describing the leasing professional’s attempt to </a> <a title="bulletin_feb17 page 8" href="http://viewer.zmags.com/publication/8ddb962b?page=8"> Apartment-Leasing Challenges Renters are becoming</a> <a title="bulletin_feb17 page 9" href="http://viewer.zmags.com/publication/8ddb962b?page=9"> nominated by your team for these awards is an hon</a> <a title="bulletin_feb17 page 10" href="http://viewer.zmags.com/publication/8ddb962b?page=10"> How to Stand Out in a Sea of Noise Do you know </a> <a title="bulletin_feb17 page 11" href="http://viewer.zmags.com/publication/8ddb962b?page=11"> Emotional Competence How many times have you re</a> <a title="bulletin_feb17 page 12" href="http://viewer.zmags.com/publication/8ddb962b?page=12"> Give Your Leasing Team the Tools They Need to Suc</a> <a title="bulletin_feb17 page 13" href="http://viewer.zmags.com/publication/8ddb962b?page=13"> After the Leasing Summit attendees will be able t</a> <a title="bulletin_feb17 page 14" href="http://viewer.zmags.com/publication/8ddb962b?page=14"> Public Speaking: The Career Tool You Need the Mos</a> <a title="bulletin_feb17 page 15" href="http://viewer.zmags.com/publication/8ddb962b?page=15"> Welcome New Members The following is a list of</a> <a title="bulletin_feb17 page 16" href="http://viewer.zmags.com/publication/8ddb962b?page=16"> PEPCO MULTIFAMILY PROGRAM GET CASH INCENTIVES F</a> <a title="bulletin_feb17 page 17" href="http://viewer.zmags.com/publication/8ddb962b?page=17"> Get Your Game On at PMEXPO 2017! PMEXPOXVII GET Y</a> <a title="bulletin_feb17 page 18" href="http://viewer.zmags.com/publication/8ddb962b?page=18"> today’s economy and business world. Deepen your s</a> <a title="bulletin_feb17 page 19" href="http://viewer.zmags.com/publication/8ddb962b?page=19"> PMEXPO Seminar: What Would You Do? Rick Houcek</a> <a title="bulletin_feb17 page 20" href="http://viewer.zmags.com/publication/8ddb962b?page=20"> January General Membership Photo Gallery </a> <a title="bulletin_feb17 page 21" href="http://viewer.zmags.com/publication/8ddb962b?page=21"> Cindy Clare (Kettler Management) shares her insig</a> <a title="bulletin_feb17 page 22" href="http://viewer.zmags.com/publication/8ddb962b?page=22"> Question of the Month Which Improvement, Service </a> <a title="bulletin_feb17 page 23" href="http://viewer.zmags.com/publication/8ddb962b?page=23"> Jennifer B. The Donaldson Group was ver</a> <a title="bulletin_feb17 page 24" href="http://viewer.zmags.com/publication/8ddb962b?page=24"> Tom’s Blog Turning Weaknesses into Strengths We </a> <a title="bulletin_feb17 page 25" href="http://viewer.zmags.com/publication/8ddb962b?page=25"> Five-Star Sponsor Spotlight Do you believe that</a> <a title="bulletin_feb17 page 26" href="http://viewer.zmags.com/publication/8ddb962b?page=26"> Much of the work that Hann & Hann has done in rec</a> <a title="bulletin_feb17 page 27" href="http://viewer.zmags.com/publication/8ddb962b?page=27"> and played a vital role in organizing this signat</a> <a title="bulletin_feb17 page 28" href="http://viewer.zmags.com/publication/8ddb962b?page=28"> Operations Corner Make Your Carpets New and Shiny</a> <a title="bulletin_feb17 page 29" href="http://viewer.zmags.com/publication/8ddb962b?page=29"> To visualize this, compare your carpets to your h</a> <a title="bulletin_feb17 page 30" href="http://viewer.zmags.com/publication/8ddb962b?page=30"> How to Lower Your Carpet Care Costs? How often yo</a> <a title="bulletin_feb17 page 31" href="http://viewer.zmags.com/publication/8ddb962b?page=31"> guarantee or warranty (as anyone who has ever tri</a> <a title="bulletin_feb17 page 32" href="http://viewer.zmags.com/publication/8ddb962b?page=32"> In this issue, BULLETIN introduces PMA’s Maintena</a> <a title="bulletin_feb17 page 33" href="http://viewer.zmags.com/publication/8ddb962b?page=33"> 2017 Maintenance Professional Awards Entries Due</a> <a title="bulletin_feb17 page 34" href="http://viewer.zmags.com/publication/8ddb962b?page=34"> Associate Member Digest: PMEXPO 2017 Exhibitor Tr</a> <a title="bulletin_feb17 page 35" href="http://viewer.zmags.com/publication/8ddb962b?page=35"> Fair Housing Seminar Tuesday, March 21 9 a.m. – 1</a> <a title="bulletin_feb17 page 36" href="http://viewer.zmags.com/publication/8ddb962b?page=36"> 36 www.pma-dc.org PACE Awards Spotlight Was</a> <a title="bulletin_feb17 page 37" href="http://viewer.zmags.com/publication/8ddb962b?page=37"> Through Thorns to Stars The Mayfair Mansions PACE</a> <a title="bulletin_feb17 page 38" href="http://viewer.zmags.com/publication/8ddb962b?page=38"> In addition to regular upkeep and maintenance, th</a> <a title="bulletin_feb17 page 39" href="http://viewer.zmags.com/publication/8ddb962b?page=39"> maintenance crew changed their schedules to be av</a> <a title="bulletin_feb17 page 40" href="http://viewer.zmags.com/publication/8ddb962b?page=40"> Committee Corner The following is a short recap o</a> <a title="bulletin_feb17 page 41" href="http://viewer.zmags.com/publication/8ddb962b?page=41"> Membership Committee The Committee sent to member</a> <a title="bulletin_feb17 page 42" href="http://viewer.zmags.com/publication/8ddb962b?page=42"> Summer Classic Committee The Committee has begun </a> <a title="bulletin_feb17 page 43" href="http://viewer.zmags.com/publication/8ddb962b?page=43"> PMA’s 2017 Five-Star Sponsors FEBRUARY</a> <a title="bulletin_feb17 page 44" href="http://viewer.zmags.com/publication/8ddb962b?page=44"> 44 www.pma-dc.org </a>