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Zmags
The sharing economy
and managed travel
Moving from passive responses to active decisions
September 2016
A research white paper from
Foreword
The sharing economy is the latest wave of disruption to hit travel.
First, it rapidly transformed the possibilities for leisure travellers.
Now, the great wave has impacted the world of managed travel.
In the space of a year — as revealed by the research carried out for this white paper
– the sharing economy has become a critical issue for corporations. They are asking
themselves how they can best get to grips with a movement that appears to challenge
the fundamental principles of managed travel, particularly around cost savings and the
corporation’s duty of care to its travellers.
In The sharing economy and managed travel, corporate travel buyers and managers
share what they consider to be the advantages and issues around disruptor opt
The sharing economy and managed travel Moving fr
Foreword The sharing economy is the latest wave
Introduction Pre the new millennium, our first ex
Methodology and sample ACTE conducted research a
Contents The role of the sharing economy in cor
What’s the role for the sharing economy in today’
Within the space of a year, the number of travel
“We buy a lot of travel, particularly in Asia, wh
“So far, there has been very little interest from
A picture of largely unmanaged, employee-led chan
87% of travel managers say that at least some emp
Some interesting geographic and demographic nuanc
Travel managers in North America are almost twice
Weighing up the options – and reaching the right
Ground transportation – issues and considerations
Ground transportation – how the travel managers’
Accommodation – some deep misgivings So long as a
Although these concerns are common, they are by n
The position of the providers The main sharing e
Specific features of its business travel offer in
Meanwhile, for travel managers, the solution has
Card schemes are involved in provisioning new, me
The state of play among corporate travel buyers
Significance of the sharing economy providers to t
What is the most positive contribution of the sha
Four ways to move from passive responses to activ
The important thing is not to jump to any conclus
For more information Please contact: Jack Riep
© Association of Corporate Travel Executives, 201