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<br /> NYKREDIT<br /> – Engaging with<br /> Society<br /> CSR Report 2014<br /> Contents<br /> The story of Nykredit – told by Michael Rasmussen, Group Chief Executive . . 3<br /> Nykredit – a financially sustainable mutual . . . . . . . . . . . . . . . . . . . . . . . . . . . 5<br /> Homeowners – Nykredit's focus and livelihood<br /> Financial insight – homeowners' strong foundation . . . . . . . . . . . . . . . . . . . . 6<br /> Advice and home financing from an economic perspective . . . . . . . . . . . . . . . 8<br /> Nykredit's Customer Ambassador – your guarantee of fair treatment . . . . . . 10<br /> Customer satisfaction and the road to valuable and fast service . . . . . . . . . . 11<br /> Nykredit's corporate social responsibility<br /> Nykredit in close dialogue with its stakeholders . . . . . . . . . . . . . . . . . . . . . . 12<br /> Nykredit adheres to UN responsibility target . . . . . . . . . . . . . . . . . . . . . . . . . 13<br /> Nykredit and responsibl<a title="Nykredit CSR Report 2014 - 05 02 2015 page 1" href="http://viewer.zmags.com/publication/94a9a138?page=1"> NYKREDIT – Engaging with Society CSR Report 2014</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 2" href="http://viewer.zmags.com/publication/94a9a138?page=2"> Contents The story of Nykredit – told by Michael </a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 3" href="http://viewer.zmags.com/publication/94a9a138?page=3"> The story of Nykredit Dear reader When I joined N</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 4" href="http://viewer.zmags.com/publication/94a9a138?page=4"> Our mutual structure ensures that Nykredit is abl</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 5" href="http://viewer.zmags.com/publication/94a9a138?page=5"> Nykredit – a financially sustainable mutual T </a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 6" href="http://viewer.zmags.com/publication/94a9a138?page=6"> Homeowners – Nykredit's focus and livelihood Fin</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 7" href="http://viewer.zmags.com/publication/94a9a138?page=7"> Personal finances on mobile platforms – Many custo</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 8" href="http://viewer.zmags.com/publication/94a9a138?page=8"> Homeowners – Nykredit's focus and livelihood Ad</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 9" href="http://viewer.zmags.com/publication/94a9a138?page=9"> Homeowners – Nykredit's focus and livelihood </a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 10" href="http://viewer.zmags.com/publication/94a9a138?page=10"> Homeowners – Nykredit's focus and livelihood Nyk</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 11" href="http://viewer.zmags.com/publication/94a9a138?page=11"> Homeowners – Nykredit's focus and livelihood </a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 12" href="http://viewer.zmags.com/publication/94a9a138?page=12"> Nykredit's corporate social responsibility Nykr</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 13" href="http://viewer.zmags.com/publication/94a9a138?page=13"> Nykredit adheres to UN responsibility target N </a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 14" href="http://viewer.zmags.com/publication/94a9a138?page=14"> Nykredit's corporate social responsibility Nykre</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 15" href="http://viewer.zmags.com/publication/94a9a138?page=15"> Nykredit's climate and environment strategy sets </a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 16" href="http://viewer.zmags.com/publication/94a9a138?page=16"> Nykredit's community commitment Nykredit is part</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 17" href="http://viewer.zmags.com/publication/94a9a138?page=17"> Nykredit's community commitment </a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 18" href="http://viewer.zmags.com/publication/94a9a138?page=18"> People – Nykredit's key resource Nykredi</a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 19" href="http://viewer.zmags.com/publication/94a9a138?page=19"> CSR performance indicators Non-financial data </a> <a title="Nykredit CSR Report 2014 - 05 02 2015 page 20" href="http://viewer.zmags.com/publication/94a9a138?page=20"> Opening hours Nykredit Direkte Monday to Friday </a>