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Best regards
Zmags
4 EVs GET KO'd
Jim Ziegler questions
government involvement.
A PENTON MEDIA PUBLICATION
14 POWER OF ONE
J.D. Power's company
changed auto industry.
18 INSIDE STORY
WardsAuto names 2012's
10 best vehicle interiors.
May 2012
The big list starts on page 30.
“A”
f or Asbur y
Automotive
Former GM engineer
Craig Monaghan leads
megadealership back
fro m bri nk . On page 26 .May 2012
The big list starts on page 30.
Ally can
help you.
See how inside.
AUTO
WHEN IT COMES TO
GAP COVERAGE
THERE'S A GAP
BETWEEN THE COMPANIES
THAT PROVIDE IT
Not everyone is a 30 billion dollar market leader with over thirty years of
underwriting and F&l expertise. So not everyone earns that level of trust
4 EVs GET KO'd Jim Ziegler questions
WHEN IT COMES TO GAP COVERAGE THERE'S A GAP BE
Volume 45, Number 5 26 On The COver: 26 Me
EDITOR'S FORUM BY STEVE FINLAY We welcome readers
CLOSE SALES FASTER BY OPENING THE DOORS TO ENTERT
THE WAY I SEE IT We welcome readers feedback, in
My focus is running my dealershipnot worrying
WHAT'S HOT Lithia retailing used cars once wholes
LEGAL ISSUES Dealers' Legal Fight `Unique' Termin
WARD'S TOP 500 DEALER PROFILE `Dolly Parton in Sh
“I’ve never worked this closel with a financial pr
WARD'S TOP 500 DEALER PROFILE resents close to 40
Reinvent the F&I experience using a highly intera
Q&A GM Goal: “To lead the industry again” Preside
WardsAuto: As an engineer, how difficult is it to
PROFILE The Power of one The man behind the famou
JDP releases highlights to the media and sells
PROFILE (measuring what buyers like about their p
ADveRTiSeMenT Mastering the “Big 3
INTERIORS The Inside Story This year's winners ra
Range Rover Evoque won North American Truck of th
interiors Nostalgic cues, body-color trim disting
FACILITIES Update on Upgrade Fight Auto makers re
events NY Auto Show Draws Car Buyers Annual expo
tions depend on “being on the same page,”
events Conference speakers (from left) Reid Bigla
RXXECXXOXVXEXRXYXRXOXOM Headline Here MKZ Lincoln
Megadealers May Lead Coming Some chain car stores
`Revolution' customer experiences dealership
lower interest rates.” Asbury is much heal
Booyah! It’s the moment you realize your dealersh
Rank Megadealer Group Name City ST
Used Retail Revenue Used Retail Units Wholesale R
Rank Megadealer Group Name City ST
Used Retail Revenue Used Retail Units Wholesale R
PROFITCENTER: DEALER MANAGEMENT Drawing the Line
`It Will Never Happen Here' Think again if you b
PROFITCENTER: INTERNET MARKETING Getting Digital
too wild and crazy in the name of engag- ing cust
PROFITCENTER: INTERNET MARKETING Uncomplicating t
Mobile Devices Give Some People Pause I t
PROFITCENTER: REMARKETING Buy Wholesale, Think Re
PROFITCENTER: SALES Ways to Track Days' Supply Ma
PROFITCENTER: SALES No Longer Shouting Cadillac t
At Suburban Cadillac of Ann Arbor, MI, west of De
PROFITCENTER: FINANCE & INSURANCE Develop Social-
They Changed Evil Ways Top Dealer praises auto m
PROFITCENTER: FIXED OPERATIONS Dealer Service Ran
The study examines satisfaction among vehic
END GAME BY DREW WINTER Fuel Rules Just Might
. . . or you're ROADKILL Up to speed on the newes
TD Auto Finance Your profits may be the only thi