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<br /> <br /> PULSE<br /> r lse's<br /> I t r cti<br /> iz!<br /> (PAGES 48-49)<br /> Take and<br /> Sha e Pu<br /> n e a ve<br /> Qu<br /> D E C E M B E R 2 0 1 2 E X P E R I E N C E I S PA . C O M<br /> In pi in Momen<br /> THE 2012 ISPA<br /> CONFERENCE & EXPO<br /> WRAP-UP EDITION<br /> Exclusive on Digital Pulse!<br /> Browse through Pulse's Conference<br /> photo slideshow 33<br /> View a video of Deborah Szekely's<br /> keynote speech 35<br /> Get a glimpse of ISPA Chairman Ella<br /> Stimpson at the General Session 36<br /> Peek into the research numbers with<br /> a video of Colin McIlheney and Anna<br /> Bjursta<a title="Pulse December 2012 page 1" href="http://viewer.zmags.com/publication/a118b7ef?page=1"> </a> <a title="Pulse December 2012 page 2" href="http://viewer.zmags.com/publication/a118b7ef?page=2"> PULSE r lse's I t r</a> <a title="Pulse December 2012 page 3" href="http://viewer.zmags.com/publication/a118b7ef?page=3"> </a> <a title="Pulse December 2012 page 4" href="http://viewer.zmags.com/publication/a118b7ef?page=4"> </a> <a title="Pulse December 2012 page 5" href="http://viewer.zmags.com/publication/a118b7ef?page=5"> FROM THE CHAIRMAN PHOTO © TIFFANY BROWN I </a> <a title="Pulse December 2012 page 6" href="http://viewer.zmags.com/publication/a118b7ef?page=6"> </a> <a title="Pulse December 2012 page 7" href="http://viewer.zmags.com/publication/a118b7ef?page=7"> PULSE The Magazine for the Spa Professional </a> <a title="Pulse December 2012 page 8" href="http://viewer.zmags.com/publication/a118b7ef?page=8"> </a> <a title="Pulse December 2012 page 9" href="http://viewer.zmags.com/publication/a118b7ef?page=9"> Pulse preview M </a> <a title="Pulse December 2012 page 10" href="http://viewer.zmags.com/publication/a118b7ef?page=10"> </a> <a title="Pulse December 2012 page 11" href="http://viewer.zmags.com/publication/a118b7ef?page=11"> PULSEDecember2012 VOLUME 22 n ISSUE 10 2012</a> <a title="Pulse December 2012 page 12" href="http://viewer.zmags.com/publication/a118b7ef?page=12"> s s s </a> <a title="Pulse December 2012 page 13" href="http://viewer.zmags.com/publication/a118b7ef?page=13"> experienceispa.com IN EVERY ISSUE 2 From the</a> <a title="Pulse December 2012 page 14" href="http://viewer.zmags.com/publication/a118b7ef?page=14"> </a> <a title="Pulse December 2012 page 15" href="http://viewer.zmags.com/publication/a118b7ef?page=15"> pulse points Useful facts and tips for spa profe</a> <a title="Pulse December 2012 page 16" href="http://viewer.zmags.com/publication/a118b7ef?page=16"> U.S. Puts in Place Plans to Increase Share of Glo</a> <a title="Pulse December 2012 page 17" href="http://viewer.zmags.com/publication/a118b7ef?page=17"> member profile BLOOM SPA TOYA Meeting the </a> <a title="Pulse December 2012 page 18" href="http://viewer.zmags.com/publication/a118b7ef?page=18"> Creating a Customized Experience In order to best</a> <a title="Pulse December 2012 page 19" href="http://viewer.zmags.com/publication/a118b7ef?page=19"> member profile </a> <a title="Pulse December 2012 page 20" href="http://viewer.zmags.com/publication/a118b7ef?page=20"> </a> <a title="Pulse December 2012 page 21" href="http://viewer.zmags.com/publication/a118b7ef?page=21"> member profile (CONTINUED FROM PAGE 16) </a> <a title="Pulse December 2012 page 22" href="http://viewer.zmags.com/publication/a118b7ef?page=22"> INNOVATIVE BEAUTY CONCEPTS FOR LASHES & BROW</a> <a title="Pulse December 2012 page 23" href="http://viewer.zmags.com/publication/a118b7ef?page=23"> conversations What's in a conversation? 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We are a part of nature, n</a> <a title="Pulse December 2012 page 27" href="http://viewer.zmags.com/publication/a118b7ef?page=27"> member news The cool happenings and newsworthy e</a> <a title="Pulse December 2012 page 28" href="http://viewer.zmags.com/publication/a118b7ef?page=28"> GIVING BACK l HydroPeptide, located in Issaquah, </a> <a title="Pulse December 2012 page 29" href="http://viewer.zmags.com/publication/a118b7ef?page=29"> ON GREATNESS, INNOVATION, HEALTH AND GRATITUDE A </a> <a title="Pulse December 2012 page 30" href="http://viewer.zmags.com/publication/a118b7ef?page=30"> Fanatic Discipline: Set your course on a “20-mile</a> <a title="Pulse December 2012 page 31" href="http://viewer.zmags.com/publication/a118b7ef?page=31"> DAY 2: Mind, Body & Spiri t Session Deb</a> <a title="Pulse December 2012 page 32" href="http://viewer.zmags.com/publication/a118b7ef?page=32"> </a> <a title="Pulse December 2012 page 33" href="http://viewer.zmags.com/publication/a118b7ef?page=33"> ON GREATNESS, INNOVATION, HEALTH AND GRATITUDE (</a> <a title="Pulse December 2012 page 34" href="http://viewer.zmags.com/publication/a118b7ef?page=34"> </a> <a title="Pulse December 2012 page 35" href="http://viewer.zmags.com/publication/a118b7ef?page=35"> 2012 ISPA CONFERENCE & EXPO In pi in Momen @Twe</a> <a title="Pulse December 2012 page 36" href="http://viewer.zmags.com/publication/a118b7ef?page=36"> Click arrows to view more photos! T </a> <a title="Pulse December 2012 page 37" href="http://viewer.zmags.com/publication/a118b7ef?page=37"> Oh, Brilliant One! Former Disney Institute leader</a> <a title="Pulse December 2012 page 38" href="http://viewer.zmags.com/publication/a118b7ef?page=38"> NEED TO NOURISH YOUR MIND? Click to view a video </a> <a title="Pulse December 2012 page 39" href="http://viewer.zmags.com/publication/a118b7ef?page=39"> Product-Hunting. With a vast selection of brands</a> <a title="Pulse December 2012 page 40" href="http://viewer.zmags.com/publication/a118b7ef?page=40"> </a> <a title="Pulse December 2012 page 41" href="http://viewer.zmags.com/publication/a118b7ef?page=41"> INSPIRING MOMENTS (CONTINUED FROM PAGE 36) Dese</a> <a title="Pulse December 2012 page 42" href="http://viewer.zmags.com/publication/a118b7ef?page=42"> Expo Scenes. Attendees scoured the Expo floor for</a> <a title="Pulse December 2012 page 43" href="http://viewer.zmags.com/publication/a118b7ef?page=43"> INSPIRING MOMENTS (CONTINUED FROM PAGE 38) Grea</a> <a title="Pulse December 2012 page 44" href="http://viewer.zmags.com/publication/a118b7ef?page=44"> Spotlight on Research. PwC Global Research Direct</a> <a title="Pulse December 2012 page 45" href="http://viewer.zmags.com/publication/a118b7ef?page=45"> Karen Watson </a> <a title="Pulse December 2012 page 46" href="http://viewer.zmags.com/publication/a118b7ef?page=46"> A Night to Remember! When it comes to having fun,</a> <a title="Pulse December 2012 page 47" href="http://viewer.zmags.com/publication/a118b7ef?page=47"> la t wo d Gathered from this year's Conference at</a> <a title="Pulse December 2012 page 48" href="http://viewer.zmags.com/publication/a118b7ef?page=48"> </a> <a title="Pulse December 2012 page 49" href="http://viewer.zmags.com/publication/a118b7ef?page=49"> DELIVERING WELLNESS AT THE 98 PERCENT BY </a> <a title="Pulse December 2012 page 50" href="http://viewer.zmags.com/publication/a118b7ef?page=50"> “If we really want to make an impact as an indust</a> <a title="Pulse December 2012 page 51" href="http://viewer.zmags.com/publication/a118b7ef?page=51"> ISPA Pulse Interactive Quiz Do You Know the Hist</a> <a title="Pulse December 2012 page 52" href="http://viewer.zmags.com/publication/a118b7ef?page=52"> Want more review </a> <a title="Pulse December 2012 page 53" href="http://viewer.zmags.com/publication/a118b7ef?page=53"> ASK THE EXPERT DR. JORDAN METZL Dr. Jord</a> <a title="Pulse December 2012 page 54" href="http://viewer.zmags.com/publication/a118b7ef?page=54"> 4. How can the spa and fitness community help </a> <a title="Pulse December 2012 page 55" href="http://viewer.zmags.com/publication/a118b7ef?page=55"> ISPA NEWS ISPA Enters the “Blogosphere” with </a> <a title="Pulse December 2012 page 56" href="http://viewer.zmags.com/publication/a118b7ef?page=56"> Don't Forget… You can still pur- chase the 2012 I</a> <a title="Pulse December 2012 page 57" href="http://viewer.zmags.com/publication/a118b7ef?page=57"> focus on the foundation International SPA Associ</a> <a title="Pulse December 2012 page 58" href="http://viewer.zmags.com/publication/a118b7ef?page=58"> Tools OF THE TRADE APP S, BLOGS, GADGETS, BOOKS A</a> <a title="Pulse December 2012 page 59" href="http://viewer.zmags.com/publication/a118b7ef?page=59"> T his chart was taken from the</a> <a title="Pulse December 2012 page 60" href="http://viewer.zmags.com/publication/a118b7ef?page=60"> SNAPSHOTSURVEY2012 REMEMBER: Visit the Snapshot </a> <a title="Pulse December 2012 page 61" href="http://viewer.zmags.com/publication/a118b7ef?page=61"> NEWSPARESOURCES Whether you are looking for ne</a> <a title="Pulse December 2012 page 62" href="http://viewer.zmags.com/publication/a118b7ef?page=62"> Save the Date! 2013 ISPA CONFERENCE & EXPO </a> <a title="Pulse December 2012 page 63" href="http://viewer.zmags.com/publication/a118b7ef?page=63"> Calendar DECEMBER 2012 December is... l World A</a> <a title="Pulse December 2012 page 64" href="http://viewer.zmags.com/publication/a118b7ef?page=64"> YOUR HEADQUARTERS STAFF Proudly serving ISPA and</a> <a title="Pulse December 2012 page 65" href="http://viewer.zmags.com/publication/a118b7ef?page=65"> ad index NEW MEMBERS ISPA welcomes the following</a> <a title="Pulse December 2012 page 66" href="http://viewer.zmags.com/publication/a118b7ef?page=66"> WHAT'S ON YOUR DESK? 6 7 If a man's ho</a> <a title="Pulse December 2012 page 67" href="http://viewer.zmags.com/publication/a118b7ef?page=67"> ENDNOTES PHOTO BY PROSHOTS EVENT PHOTOGRAPHY FO</a> <a title="Pulse December 2012 page 68" href="http://viewer.zmags.com/publication/a118b7ef?page=68"> </a> <a title="Pulse December 2012 page 69" href="http://viewer.zmags.com/publication/a118b7ef?page=69"> </a> <a title="Pulse December 2012 page 70" href="http://viewer.zmags.com/publication/a118b7ef?page=70"> </a> <a title="Pulse December 2012 page 71" href="http://viewer.zmags.com/publication/a118b7ef?page=71"> </a> <a title="Pulse December 2012 page 72" href="http://viewer.zmags.com/publication/a118b7ef?page=72"> </a> <a title="Pulse December 2012 page 73" href="http://viewer.zmags.com/publication/a118b7ef?page=73"> </a> <a title="Pulse December 2012 page 74" href="http://viewer.zmags.com/publication/a118b7ef?page=74"> </a> <a title="Pulse December 2012 page 75" href="http://viewer.zmags.com/publication/a118b7ef?page=75"> </a> <a title="Pulse December 2012 page 76" href="http://viewer.zmags.com/publication/a118b7ef?page=76"> </a> <a title="Pulse December 2012 page 77" href="http://viewer.zmags.com/publication/a118b7ef?page=77"> </a>