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Free subscription: http://analytics.informs.org&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; SUMMER 2008&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; THE ANALYTICAL&lt;br /&gt; KEYSTOTHE&lt;br /&gt; WHITE HOUSE&lt;br /&gt; &lsquo;IQt&rsquo;sutahnetimtaotivdelh, istuopriadn: &rsquo;&lsquo;QAullantLitiacthivtme ahnistporeiadnic&rsquo; ts&lt;br /&gt; tAhlelaonuLticohmtmeaonfpthred2ic00ts8thpereosiudtecnotmiael roafctehe 2008&lt;br /&gt; presidential race&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; ALSO INSIDE:&lt;br /&gt; BACK ON TRACK &bull; SERVING THE SERVICES INDUSTRY &bull; WHEN THREE&rsquo;S NOT&lt;br /&gt; A CROWD &bull; FORECASTING SOFTWARE SURVEY &bull; O.R. GOES TO WASHINGTON]i e 9 j ub j c/JpiJ o/j : hllp;// cj/j cjJ ylJ c j J/ji onn j , org&lt;br /&gt; 5 U h\ M B &gt;i 2 D 0 '6 |&lt;br /&gt; /&lt;br /&gt;<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 1" href="http://viewer.zmags.com/publication/a52b897c?page=1">Free subscription: http://analytics.informs.org</a> Free subscription: http://analytics.informs.org<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 2" href="http://viewer.zmags.com/publication/a52b897c?page=2">Benefit from AIMMS as a Partner__________ </a> Benefit from AIMMS as a Partner__________ <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 3" href="http://viewer.zmags.com/publication/a52b897c?page=3">Introducing tine new(faster)LINGO 11.0W?7Z\Ex</a> Introducing tine new(faster)LINGO 11.0W?7Z\Ex<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 4" href="http://viewer.zmags.com/publication/a52b897c?page=4">INSIDE STORYWelcome (Back) to Analytics</a> INSIDE STORYWelcome (Back) to Analytics<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 5" href="http://viewer.zmags.com/publication/a52b897c?page=5">OPTIMIZE UNCERTAIN MODELS withPREMIUM SOLVER PLA</a> OPTIMIZE UNCERTAIN MODELS withPREMIUM SOLVER PLA<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 6" href="http://viewer.zmags.com/publication/a52b897c?page=6">CONTENTSFree SubscriptionTo register f</a> CONTENTSFree SubscriptionTo register f<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 7" href="http://viewer.zmags.com/publication/a52b897c?page=7">RISK SOLVER: The New ChoicePowerful, Interactive</a> RISK SOLVER: The New ChoicePowerful, Interactive<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 8" href="http://viewer.zmags.com/publication/a52b897c?page=8">WAS IT SOMETHING I SAID? The Bullw</a> WAS IT SOMETHING I SAID? The Bullw<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 9" href="http://viewer.zmags.com/publication/a52b897c?page=9">Looking for Competitive Advantage?Choose the fas</a> Looking for Competitive Advantage?Choose the fas<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 10" href="http://viewer.zmags.com/publication/a52b897c?page=10">QEDSix Sigma Operations: From Manuf</a> QEDSix Sigma Operations: From Manuf<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 11" href="http://viewer.zmags.com/publication/a52b897c?page=11">i II (Ki OPI development Studio 11)1FK Edt </a> i II (Ki OPI development Studio 11)1FK Edt <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 12" href="http://viewer.zmags.com/publication/a52b897c?page=12">ROUNDTABLE PROFILESEditor&rsquo;s note: This is anothe</a> ROUNDTABLE PROFILESEditor&rsquo;s note: This is anothe<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 13" href="http://viewer.zmags.com/publication/a52b897c?page=13">HP Labs&rsquo;job is to invent for the company&rsquo;s future</a> HP Labs&rsquo;job is to invent for the company&rsquo;s future<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 14" href="http://viewer.zmags.com/publication/a52b897c?page=14">ROUNDTABLE PROFILESopportunity, HP&lsquo;s eSourcing</a> ROUNDTABLE PROFILESopportunity, HP&lsquo;s eSourcing<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 15" href="http://viewer.zmags.com/publication/a52b897c?page=15">Looking for Educational Advantage?TNPeZXpmJuf^r</a> Looking for Educational Advantage?TNPeZXpmJuf^r<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 16" href="http://viewer.zmags.com/publication/a52b897c?page=16">MEETINGS OF THE MINDSApplying Scienc</a> MEETINGS OF THE MINDSApplying Scienc<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 17" href="http://viewer.zmags.com/publication/a52b897c?page=17">^ analytica.Beyond 'the Spreadsheet&quot;Everything </a> ^ analytica.Beyond 'the Spreadsheet&quot;Everything <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 18" href="http://viewer.zmags.com/publication/a52b897c?page=18">THE 13 KEYS TO THE WHITE HOUSEQuantitative histo</a> THE 13 KEYS TO THE WHITE HOUSEQuantitative histo<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 19" href="http://viewer.zmags.com/publication/a52b897c?page=19">AT THIS WRITING (MID-JUNE), THE POLLS AND THEPUN</a> AT THIS WRITING (MID-JUNE), THE POLLS AND THEPUN<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 20" href="http://viewer.zmags.com/publication/a52b897c?page=20">Keys to the White House</a> Keys to the White House<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 21" href="http://viewer.zmags.com/publication/a52b897c?page=21">Barack Obama, the Democratic presumptive nominee,</a> Barack Obama, the Democratic presumptive nominee,<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 22" href="http://viewer.zmags.com/publication/a52b897c?page=22">n to alls!SPECIAL OFFER:Stop by the IN</a> n to alls!SPECIAL OFFER:Stop by the IN<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 23" href="http://viewer.zmags.com/publication/a52b897c?page=23">OpNRIskSYSTEMSwww.optinsk-systems.comimlmokimi</a> OpNRIskSYSTEMSwww.optinsk-systems.comimlmokimi<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 24" href="http://viewer.zmags.com/publication/a52b897c?page=24">Edelman 2008A new timetable put Netherlands Ra</a> Edelman 2008A new timetable put Netherlands Ra<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 25" href="http://viewer.zmags.com/publication/a52b897c?page=25"> That was the situation Netherlands Railways</a> That was the situation Netherlands Railways<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 26" href="http://viewer.zmags.com/publication/a52b897c?page=26">Edelman 2008For m</a> Edelman 2008For m<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 27" href="http://viewer.zmags.com/publication/a52b897c?page=27">Srinivas Bollapragada (holding the plaque) and </a> Srinivas Bollapragada (holding the plaque) and <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 28" href="http://viewer.zmags.com/publication/a52b897c?page=28">THE FRANZ EDELMAN AWARDAchievement in Operations</a> THE FRANZ EDELMAN AWARDAchievement in Operations<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 29" href="http://viewer.zmags.com/publication/a52b897c?page=29">Pigs can&rsquo;t lift their eyes to look up in the sky.</a> Pigs can&rsquo;t lift their eyes to look up in the sky.<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 30" href="http://viewer.zmags.com/publication/a52b897c?page=30">Serving the SERVICESThe emerging science</a> Serving the SERVICESThe emerging science<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 31" href="http://viewer.zmags.com/publication/a52b897c?page=31">INDUSTRYAbove Photograph &copy; Robert Mizerek | </a> INDUSTRYAbove Photograph &copy; Robert Mizerek | <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 32" href="http://viewer.zmags.com/publication/a52b897c?page=32">Service Science to the use of such m</a> Service Science to the use of such m<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 33" href="http://viewer.zmags.com/publication/a52b897c?page=33">and priced. Electricity is a mature commodity, bu</a> and priced. Electricity is a mature commodity, bu<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 34" href="http://viewer.zmags.com/publication/a52b897c?page=34">Service Sciencetime of service, location o</a> Service Sciencetime of service, location o<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 35" href="http://viewer.zmags.com/publication/a52b897c?page=35"> </a> <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 36" href="http://viewer.zmags.com/publication/a52b897c?page=36">Service Sciencemodels from the end-users. </a> Service Sciencemodels from the end-users. <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 37" href="http://viewer.zmags.com/publication/a52b897c?page=37">I\\\\\NONLINEAR OPTIMIZATION.PERFORMANCE.KNI</a> I\\\\\NONLINEAR OPTIMIZATION.PERFORMANCE.KNI<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 38" href="http://viewer.zmags.com/publication/a52b897c?page=38">When Three&rsquo;s Not a CrowdBy John Kettelle</a> When Three&rsquo;s Not a CrowdBy John Kettelle<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 39" href="http://viewer.zmags.com/publication/a52b897c?page=39">Image &copy; 2006 JupiterImages CorporationImage &copy; GS</a> Image &copy; 2006 JupiterImages CorporationImage &copy; GS<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 40" href="http://viewer.zmags.com/publication/a52b897c?page=40">COMPUTERIZEDThird Party Suppose two nerd</a> COMPUTERIZEDThird Party Suppose two nerd<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 41" href="http://viewer.zmags.com/publication/a52b897c?page=41">PARETO FRONTIERis at least one deal preferabl</a> PARETO FRONTIERis at least one deal preferabl<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 42" href="http://viewer.zmags.com/publication/a52b897c?page=42">COMPUTERIZEDThird Party</a> COMPUTERIZEDThird Party<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 43" href="http://viewer.zmags.com/publication/a52b897c?page=43">by an airdrop (over the royal palace) of a cluste</a> by an airdrop (over the royal palace) of a cluste<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 44" href="http://viewer.zmags.com/publication/a52b897c?page=44">SOFTWARESURVEYFORECASTINGAT STEADY STATE?P</a> SOFTWARESURVEYFORECASTINGAT STEADY STATE?P<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 45" href="http://viewer.zmags.com/publication/a52b897c?page=45">S </a> S <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 46" href="http://viewer.zmags.com/publication/a52b897c?page=46"> FORECASTINGS </a> FORECASTINGS <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 47" href="http://viewer.zmags.com/publication/a52b897c?page=47">SFigure 3: S</a> SFigure 3: S<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 48" href="http://viewer.zmags.com/publication/a52b897c?page=48">INFORMS Annual MeetingWashington DC 2008 </a> INFORMS Annual MeetingWashington DC 2008 <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 49" href="http://viewer.zmags.com/publication/a52b897c?page=49">fairlsaac:: dash optimizationTest drivethe fut</a> fairlsaac:: dash optimizationTest drivethe fut<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 50" href="http://viewer.zmags.com/publication/a52b897c?page=50">O.R. GOESTO WASHINGTONINFORMS annual meeting</a> O.R. GOESTO WASHINGTONINFORMS annual meeting<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 51" href="http://viewer.zmags.com/publication/a52b897c?page=51"> In a year where the manifestation of this f</a> In a year where the manifestation of this f<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 52" href="http://viewer.zmags.com/publication/a52b897c?page=52">DOING GOODWITH GOOD O.R.Images &copy; 2008 Jupiter</a> DOING GOODWITH GOOD O.R.Images &copy; 2008 Jupiter<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 53" href="http://viewer.zmags.com/publication/a52b897c?page=53">ENERGY &amp; ENVIRONMENTAL POLICYTuesday, Oct.14</a> ENERGY &amp; ENVIRONMENTAL POLICYTuesday, Oct.14<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 54" href="http://viewer.zmags.com/publication/a52b897c?page=54">D.C. MEETING PREVIEWHEALTH POLICYTuesday,</a> D.C. MEETING PREVIEWHEALTH POLICYTuesday,<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 55" href="http://viewer.zmags.com/publication/a52b897c?page=55"> Russell Chew joined JetBlue as COO in March 20</a> Russell Chew joined JetBlue as COO in March 20<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 56" href="http://viewer.zmags.com/publication/a52b897c?page=56">PLENARIESAND KEYNOTEPRESENTATIONSImages &copy; 2008</a> PLENARIESAND KEYNOTEPRESENTATIONSImages &copy; 2008<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 57" href="http://viewer.zmags.com/publication/a52b897c?page=57"> In December 2006, Netherlands Railways in</a> In December 2006, Netherlands Railways in<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 58" href="http://viewer.zmags.com/publication/a52b897c?page=58">D.C. MEETING PREVIEWmechanism design theory,</a> D.C. MEETING PREVIEWmechanism design theory,<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 59" href="http://viewer.zmags.com/publication/a52b897c?page=59">7 !&amp;OJtsLet INFORMS help**** Online access t</a> 7 !&amp;OJtsLet INFORMS help**** Online access t<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 60" href="http://viewer.zmags.com/publication/a52b897c?page=60">April 26-28, 2009Sheraton Phoenix DowntownPhoen</a> April 26-28, 2009Sheraton Phoenix DowntownPhoen<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 61" href="http://viewer.zmags.com/publication/a52b897c?page=61">Literature FilesPivot Forecasting&trade;</a> Literature FilesPivot Forecasting&trade;<a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 62" href="http://viewer.zmags.com/publication/a52b897c?page=62">L AST W ORD The Box That </a> L AST W ORD The Box That <a title="Analytics: Analytical Prediction of Election, Forecasting Software Survey, Science of Service Management page 63" href="http://viewer.zmags.com/publication/a52b897c?page=63">F~jnHl^.Jn ilOPTIMIZATIOwww.gams.com ^GAMS</a> F~jnHl^.Jn ilOPTIMIZATIOwww.gams.com ^GAMS