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Best regards
Zmags
A Day in Life of a Lease-Up Superstar x Keys to an Effective Mobile Presence x New Lead Reduction
Regulations x Appealing to Millennials x Avoiding Workplace Conflicts x Favorite Apps
Thursday, September 19, 2013
Tysons Corner Marriott
Tysons Corner, VA
6-9pm
www.pma-dc.org
SEPTEMBER 2013 | BULLETIN 1
www.bestapartmentsindc.com
Upcoming PMA Events
September 2013
Tuesday, September 17
PMA Member Orientation Tailgate
Party
Rollins Congressional Club
Rockville, MD
Free to PMA members
Thursday, September 19
PMA General Membership
Meeting
Tysons Corner Marriott
Tysons Corner, VA
$95 per member
$125 per nonmember
Friday, September 27
War Is Hell: How to Avoid
and Manage Conflict in
Property Management
Rollins Congressional Club
Rockville, MD
$125 per me
A Day in Life of a Lease-Up Superstar x Keys to a
www.bestapartmentsindc.com Upcoming PMA Events Se
www.pma-dc.org SEPTEMBER 2013 2013 Board of
SEPTEMBER 2013 Wednesday, September 4, 2013 1:00
PRESIDENT’S MESSAGE Playing to Win
6 www.pma-dc.org
Gaining Competitive Advantages in a
A Memorable August Social W
August Social continued from page 8 Photography
August Social Auction
SEPTEMBER 2013 | BULLETIN 11
There are lots of reasons to send maintenance tec
Maintenance Summit continued from page 12 • L
Rushern Baker at PMA October 17 Prince George’s
What Is Your Favorite App? Jim Crawford, seni
War is Hell: How to Avoid and Manage Conflict in P
War Is Hell continued from page 16 • Know the ba
Property Manager’s Q & A When you need to contrac
Property Manager’s Q & A continued from page 18
Committee Corner Here is a short recap of committ
Committee Corner continued from page 20 on Frida
22 www.pma-dc.org
Career Day at St. Luke’s House R
Career Day at St. Luke’s House
August Social Lauren Swint (Lege
August Social Fred Mifflin (Ed
SEPTEMBER 2013 | BULLETIN 27
PMA continues to accept nominations for the Ninth
MAE Awards continued from page 28 Promotional It
The Victoria Falls, a residential community for t
A Day in the Life of Hez del Callar continued fro
A Day in the Life of Hez del Callar continued fro
What Does It All Mean? P rovidi
Are You Really Mobile? The Five Must-Haves for Mo
Low-Touch Is Key to Reaching Millennials T
Book Review: Ctrl Alt Delete M
Tom’s Blog Earned Trust Can Be Fleeting I
38 www.pma-dc.org
The new Reduction of Lead in Drinking Water Act r
Operations Corner continued from page 39 is your
Tips to Save Energy Costs T he a
Platinum Sponsor Profile “The most c
Toepfer Construction profile continued from page 4
PACE Honors the Industry’s Best P
PACE Sponsorship Opportunities T
46 www.pma-dc.org
S ome apartment renters like
Carpet Grooming Better Looking and Longer Lasting
Carpet Grooming continued from page 48 supply sto
Associate Member Digest PMEXPO Soars Into the DC
PMA Professional Services Directory
PMA Five-Star Sponsors 52 w