<br />
EXCELLE N CE<br />
I N<br />
LEA DERS H IP<br />
<br />
ISSUE 11 2009 £12<br />
EXCELLENCE IN LEADERSHIP<br />
Performance Management<br />
<br />
<br />
The right route<br />
Highways Agency CFO<br />
Stephen Dauncey on keeping<br />
a complex portfolio on track<br />
<br />
Perfect fit<br />
Sainsbury's group CFO<br />
DarrenShapland on integrating<br />
finance with operations<br />
<br />
P e r f o r m a n c e<br />
<br />
Plus:<br />
McKinsey explain why BI can be<br />
a vital investment in a downturn<br />
Microsoft's UK FD balances<br />
performance objectives<br />
<br />
M a n a g e m e n t<br />
ISSUE 11 2009ISSUE 11 2009 ??12<br />
EXCELLENCE IN LEADERSHIP<br />
Performance Management<br />
The right route<br />
Highways A<a title="CIMA011 - Excellence in Leadership page 1" href="http://viewer.zmags.com/publication/a8bfbeee?page=1">EXCELLE N CEI NLEA DERS H IPISSUE 11 2009 £12</a> EXCELLE N CEI NLEA DERS H IPISSUE 11 2009 £12<a title="CIMA011 - Excellence in Leadership page 2" href="http://viewer.zmags.com/publication/a8bfbeee?page=2"> !,</a> !,<a title="CIMA011 - Excellence in Leadership page 3" href="http://viewer.zmags.com/publication/a8bfbeee?page=3">Company insight3Foreword EPXerCfEoLrLmEaNnCcEe</a> Company insight3Foreword EPXerCfEoLrLmEaNnCcEe<a title="CIMA011 - Excellence in Leadership page 4" href="http://viewer.zmags.com/publication/a8bfbeee?page=4">Contents EPXerCfoErLmLEaNncCeEMINanLaEgAeDmEeRnSt</a> Contents EPXerCfoErLmLEaNncCeEMINanLaEgAeDmEeRnSt<a title="CIMA011 - Excellence in Leadership page 5" href="http://viewer.zmags.com/publication/a8bfbeee?page=5">EXCELLENCE IN LEADERSHIPPerformance Management</a> EXCELLENCE IN LEADERSHIPPerformance Management<a title="CIMA011 - Excellence in Leadership page 6" href="http://viewer.zmags.com/publication/a8bfbeee?page=6">6Head </a> 6Head <a title="CIMA011 - Excellence in Leadership page 7" href="http://viewer.zmags.com/publication/a8bfbeee?page=7">VitalHsteatds </a> VitalHsteatds <a title="CIMA011 - Excellence in Leadership page 8" href="http://viewer.zmags.com/publication/a8bfbeee?page=8">8 Performance measuresValue </a> 8 Performance measuresValue <a title="CIMA011 - Excellence in Leadership page 9" href="http://viewer.zmags.com/publication/a8bfbeee?page=9">Performance measures9is generally viewed as</a> Performance measures9is generally viewed as<a title="CIMA011 - Excellence in Leadership page 10" href="http://viewer.zmags.com/publication/a8bfbeee?page=10">10 </a> 10 <a title="CIMA011 - Excellence in Leadership page 11" href="http://viewer.zmags.com/publication/a8bfbeee?page=11">Performance measures </a> Performance measures <a title="CIMA011 - Excellence in Leadership page 12" href="http://viewer.zmags.com/publication/a8bfbeee?page=12">12 </a> 12 <a title="CIMA011 - Excellence in Leadership page 13" href="http://viewer.zmags.com/publication/a8bfbeee?page=13">Performance measures </a> Performance measures <a title="CIMA011 - Excellence in Leadership page 14" href="http://viewer.zmags.com/publication/a8bfbeee?page=14">14 </a> 14 <a title="CIMA011 - Excellence in Leadership page 15" href="http://viewer.zmags.com/publication/a8bfbeee?page=15">The purpose of the value propositionstage is to </a> The purpose of the value propositionstage is to <a title="CIMA011 - Excellence in Leadership page 16" href="http://viewer.zmags.com/publication/a8bfbeee?page=16">16 </a> 16 <a title="CIMA011 - Excellence in Leadership page 17" href="http://viewer.zmags.com/publication/a8bfbeee?page=17">Managing the performance of a megaproject </a> Managing the performance of a megaproject <a title="CIMA011 - Excellence in Leadership page 18" href="http://viewer.zmags.com/publication/a8bfbeee?page=18">18 </a> 18 <a title="CIMA011 - Excellence in Leadership page 19" href="http://viewer.zmags.com/publication/a8bfbeee?page=19">Company insight </a> Company insight <a title="CIMA011 - Excellence in Leadership page 20" href="http://viewer.zmags.com/publication/a8bfbeee?page=20">20 </a> 20 <a title="CIMA011 - Excellence in Leadership page 21" href="http://viewer.zmags.com/publication/a8bfbeee?page=21">Programme and project management </a> Programme and project management <a title="CIMA011 - Excellence in Leadership page 22" href="http://viewer.zmags.com/publication/a8bfbeee?page=22">22 </a> 22 <a title="CIMA011 - Excellence in Leadership page 23" href="http://viewer.zmags.com/publication/a8bfbeee?page=23">Programme and project management </a> Programme and project management <a title="CIMA011 - Excellence in Leadership page 24" href="http://viewer.zmags.com/publication/a8bfbeee?page=24">24 Performance management and the credi</a> 24 Performance management and the credi<a title="CIMA011 - Excellence in Leadership page 25" href="http://viewer.zmags.com/publication/a8bfbeee?page=25">Performance management and the credit crunch </a> Performance management and the credit crunch <a title="CIMA011 - Excellence in Leadership page 26" href="http://viewer.zmags.com/publication/a8bfbeee?page=26">26 </a> 26 <a title="CIMA011 - Excellence in Leadership page 27" href="http://viewer.zmags.com/publication/a8bfbeee?page=27">Performance management and the credit crunch </a> Performance management and the credit crunch <a title="CIMA011 - Excellence in Leadership page 28" href="http://viewer.zmags.com/publication/a8bfbeee?page=28">28 </a> 28 <a title="CIMA011 - Excellence in Leadership page 29" href="http://viewer.zmags.com/publication/a8bfbeee?page=29">Performance and scorecards </a> Performance and scorecards <a title="CIMA011 - Excellence in Leadership page 30" href="http://viewer.zmags.com/publication/a8bfbeee?page=30">30 </a> 30 <a title="CIMA011 - Excellence in Leadership page 31" href="http://viewer.zmags.com/publication/a8bfbeee?page=31">CI/WAMAST7ROHVQIMA MastercoursesThe catalyst t</a> CI/WAMAST7ROHVQIMA MastercoursesThe catalyst t<a title="CIMA011 - Excellence in Leadership page 32" href="http://viewer.zmags.com/publication/a8bfbeee?page=32">NEW ZEALAND-A BETTER PLACETO DO BUSINESSAT THE</a> NEW ZEALAND-A BETTER PLACETO DO BUSINESSAT THE<a title="CIMA011 - Excellence in Leadership page 33" href="http://viewer.zmags.com/publication/a8bfbeee?page=33">In fact, the 2009 Forbes Magazine Best Countries</a> In fact, the 2009 Forbes Magazine Best Countries<a title="CIMA011 - Excellence in Leadership page 34" href="http://viewer.zmags.com/publication/a8bfbeee?page=34">34 </a> 34 <a title="CIMA011 - Excellence in Leadership page 35" href="http://viewer.zmags.com/publication/a8bfbeee?page=35">Business intelligence </a> Business intelligence <a title="CIMA011 - Excellence in Leadership page 36" href="http://viewer.zmags.com/publication/a8bfbeee?page=36">36 </a> 36 <a title="CIMA011 - Excellence in Leadership page 37" href="http://viewer.zmags.com/publication/a8bfbeee?page=37">and courage – but there are opportunitiesin the </a> and courage – but there are opportunitiesin the <a title="CIMA011 - Excellence in Leadership page 38" href="http://viewer.zmags.com/publication/a8bfbeee?page=38">38 </a> 38 <a title="CIMA011 - Excellence in Leadership page 39" href="http://viewer.zmags.com/publication/a8bfbeee?page=39">become a major global market.Thecompany generate</a> become a major global market.Thecompany generate<a title="CIMA011 - Excellence in Leadership page 40" href="http://viewer.zmags.com/publication/a8bfbeee?page=40">40 </a> 40 <a title="CIMA011 - Excellence in Leadership page 41" href="http://viewer.zmags.com/publication/a8bfbeee?page=41">ThyssenKrupp in ChinaThe world's only commercial</a> ThyssenKrupp in ChinaThe world's only commercial<a title="CIMA011 - Excellence in Leadership page 42" href="http://viewer.zmags.com/publication/a8bfbeee?page=42">`Recipesforsuccessof executivesandcorporationsch</a> `Recipesforsuccessof executivesandcorporationsch<a title="CIMA011 - Excellence in Leadership page 43" href="http://viewer.zmags.com/publication/a8bfbeee?page=43">Company insight </a> Company insight <a title="CIMA011 - Excellence in Leadership page 44" href="http://viewer.zmags.com/publication/a8bfbeee?page=44">44 </a> 44 <a title="CIMA011 - Excellence in Leadership page 45" href="http://viewer.zmags.com/publication/a8bfbeee?page=45">up from $5.6 billion in 2006. WithBI, banks can </a> up from $5.6 billion in 2006. WithBI, banks can <a title="CIMA011 - Excellence in Leadership page 46" href="http://viewer.zmags.com/publication/a8bfbeee?page=46">46 </a> 46 <a title="CIMA011 - Excellence in Leadership page 47" href="http://viewer.zmags.com/publication/a8bfbeee?page=47">Budgeting, planning and forecasting </a> Budgeting, planning and forecasting <a title="CIMA011 - Excellence in Leadership page 48" href="http://viewer.zmags.com/publication/a8bfbeee?page=48">48 </a> 48 <a title="CIMA011 - Excellence in Leadership page 49" href="http://viewer.zmags.com/publication/a8bfbeee?page=49">Budgeting, planning and forecasting </a> Budgeting, planning and forecasting <a title="CIMA011 - Excellence in Leadership page 50" href="http://viewer.zmags.com/publication/a8bfbeee?page=50">50 </a> 50 <a title="CIMA011 - Excellence in Leadership page 51" href="http://viewer.zmags.com/publication/a8bfbeee?page=51"></a> <a title="CIMA011 - Excellence in Leadership page 52" href="http://viewer.zmags.com/publication/a8bfbeee?page=52">52 </a> 52 <a title="CIMA011 - Excellence in Leadership page 53" href="http://viewer.zmags.com/publication/a8bfbeee?page=53">Performance and business transformation </a> Performance and business transformation <a title="CIMA011 - Excellence in Leadership page 54" href="http://viewer.zmags.com/publication/a8bfbeee?page=54">54 </a> 54 <a title="CIMA011 - Excellence in Leadership page 55" href="http://viewer.zmags.com/publication/a8bfbeee?page=55">CEO:hkf L<ro_rr\??? c<no?r**??.* forgettHc str</a> CEO:hkf L<ro_rr\??? c<no?r**??.* forgettHc str<a title="CIMA011 - Excellence in Leadership page 56" href="http://viewer.zmags.com/publication/a8bfbeee?page=56">56 </a> 56 <a title="CIMA011 - Excellence in Leadership page 57" href="http://viewer.zmags.com/publication/a8bfbeee?page=57">management officer who acted as theoverall coordi</a> management officer who acted as theoverall coordi<a title="CIMA011 - Excellence in Leadership page 58" href="http://viewer.zmags.com/publication/a8bfbeee?page=58">58 </a> 58 <a title="CIMA011 - Excellence in Leadership page 59" href="http://viewer.zmags.com/publication/a8bfbeee?page=59">Apply or renew your FREE subscription to FDE att</a> Apply or renew your FREE subscription to FDE att<a title="CIMA011 - Excellence in Leadership page 60" href="http://viewer.zmags.com/publication/a8bfbeee?page=60">60 </a> 60 <a title="CIMA011 - Excellence in Leadership page 61" href="http://viewer.zmags.com/publication/a8bfbeee?page=61">Specialisation, and the consequentdependence on </a> Specialisation, and the consequentdependence on <a title="CIMA011 - Excellence in Leadership page 62" href="http://viewer.zmags.com/publication/a8bfbeee?page=62">62 </a> 62 <a title="CIMA011 - Excellence in Leadership page 63" href="http://viewer.zmags.com/publication/a8bfbeee?page=63">Involvement of other parties:8.4%in strategic</a> Involvement of other parties:8.4%in strategic<a title="CIMA011 - Excellence in Leadership page 64" href="http://viewer.zmags.com/publication/a8bfbeee?page=64">64 </a> 64 <a title="CIMA011 - Excellence in Leadership page 65" href="http://viewer.zmags.com/publication/a8bfbeee?page=65">occasions inorder to protect the businessfromris</a> occasions inorder to protect the businessfromris<a title="CIMA011 - Excellence in Leadership page 66" href="http://viewer.zmags.com/publication/a8bfbeee?page=66">66 </a> 66 <a title="CIMA011 - Excellence in Leadership page 67" href="http://viewer.zmags.com/publication/a8bfbeee?page=67">Certificate inIslamic FinanceIslamic Finance is</a> Certificate inIslamic FinanceIslamic Finance is<a title="CIMA011 - Excellence in Leadership page 68" href="http://viewer.zmags.com/publication/a8bfbeee?page=68">68 </a> 68 <a title="CIMA011 - Excellence in Leadership page 69" href="http://viewer.zmags.com/publication/a8bfbeee?page=69">and opportunity rather than economicslowdown. Fo</a> and opportunity rather than economicslowdown. Fo<a title="CIMA011 - Excellence in Leadership page 70" href="http://viewer.zmags.com/publication/a8bfbeee?page=70">70 </a> 70 <a title="CIMA011 - Excellence in Leadership page 71" href="http://viewer.zmags.com/publication/a8bfbeee?page=71">Company insight </a> Company insight <a title="CIMA011 - Excellence in Leadership page 72" href="http://viewer.zmags.com/publication/a8bfbeee?page=72">72 Lifelong learningThe learning cu</a> 72 Lifelong learningThe learning cu<a title="CIMA011 - Excellence in Leadership page 73" href="http://viewer.zmags.com/publication/a8bfbeee?page=73">Lifelong learning </a> Lifelong learning <a title="CIMA011 - Excellence in Leadership page 74" href="http://viewer.zmags.com/publication/a8bfbeee?page=74">74 Lifelong learningachieve a high</a> 74 Lifelong learningachieve a high<a title="CIMA011 - Excellence in Leadership page 75" href="http://viewer.zmags.com/publication/a8bfbeee?page=75">the needs of today's top executives,but also to </a> the needs of today's top executives,but also to <a title="CIMA011 - Excellence in Leadership page 76" href="http://viewer.zmags.com/publication/a8bfbeee?page=76">76 M&A and restructuringTake the long</a> 76 M&A and restructuringTake the long<a title="CIMA011 - Excellence in Leadership page 77" href="http://viewer.zmags.com/publication/a8bfbeee?page=77">due diligence will miss. You might find moreprobl</a> due diligence will miss. You might find moreprobl<a title="CIMA011 - Excellence in Leadership page 78" href="http://viewer.zmags.com/publication/a8bfbeee?page=78">78 M&A and restructuringFrom the cu</a> 78 M&A and restructuringFrom the cu<a title="CIMA011 - Excellence in Leadership page 79" href="http://viewer.zmags.com/publication/a8bfbeee?page=79">The manager is interimHie benefits are permanent</a> The manager is interimHie benefits are permanent<a title="CIMA011 - Excellence in Leadership page 80" href="http://viewer.zmags.com/publication/a8bfbeee?page=80">80 </a> 80 <a title="CIMA011 - Excellence in Leadership page 81" href="http://viewer.zmags.com/publication/a8bfbeee?page=81">Head </a> Head <a title="CIMA011 - Excellence in Leadership page 82" href="http://viewer.zmags.com/publication/a8bfbeee?page=82">Directory 82 HeadCIMA would like to </a> Directory 82 HeadCIMA would like to <a title="CIMA011 - Excellence in Leadership page 83" href="http://viewer.zmags.com/publication/a8bfbeee?page=83"></a> <a title="CIMA011 - Excellence in Leadership page 84" href="http://viewer.zmags.com/publication/a8bfbeee?page=84">guiding you throughIN A CHALLENGING ENVRONNBft R</a> guiding you throughIN A CHALLENGING ENVRONNBft R