<br />
SEPTEMBER 2014<br />
THE FUTURE ISSUE<br />
NO MORE SHOPS. GARDENS<br />
FOR HIRE. DIGITAL ASSISTANTS.<br />
BAGGAGE ROBOTS.<br />
JOIN US IN THE YEAR 2034 BIOMETRICS<br />
Could the use<br />
of biometric<br />
technology make<br />
boarding passes<br />
and passports<br />
obsolete?<br />
SITA INTERVIEW<br />
SITA's top man<br />
in Europe, Dave<br />
Bakker, shares his<br />
vision for the future<br />
passenger terminal<br />
experience<br />
SECURITY<br />
IATA's Smart<br />
Security program<br />
unveils its first-<br />
generation<br />
security<br />
checkpoints<br />
www.passengerterminaltoday.com<br />
NEW: BagDrop Modular Compact<br />
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th<a title="Passenger Terminal World - September 2014 page 1" href="http://viewer.zmags.com/publication/a8e0a7ab?page=1"> SEPTEMBER 2014 THE FUTURE ISSUE NO MORE SHOPS. G</a>
<a title="Passenger Terminal World - September 2014 page 2" href="http://viewer.zmags.com/publication/a8e0a7ab?page=2"> NEW: BagDrop Modular Compact The flexible and int</a>
<a title="Passenger Terminal World - September 2014 page 3" href="http://viewer.zmags.com/publication/a8e0a7ab?page=3"> In this issue… 01 COVER STORY 52 Flight 2034 </a>
<a title="Passenger Terminal World - September 2014 page 4" href="http://viewer.zmags.com/publication/a8e0a7ab?page=4"> 02 In this issue… RegulaRs 99 Now arriving </a>
<a title="Passenger Terminal World - September 2014 page 5" href="http://viewer.zmags.com/publication/a8e0a7ab?page=5"> Baggage Handling Solutions Vanderlande designs,</a>
<a title="Passenger Terminal World - September 2014 page 6" href="http://viewer.zmags.com/publication/a8e0a7ab?page=6"> 04 MEXICO CITY INTERNATIONAL PROJECT: Design of</a>
<a title="Passenger Terminal World - September 2014 page 7" href="http://viewer.zmags.com/publication/a8e0a7ab?page=7"> MEXICO CITY INTERNATIONAL 05 ABOVE:</a>
<a title="Passenger Terminal World - September 2014 page 8" href="http://viewer.zmags.com/publication/a8e0a7ab?page=8"> 06 LEFT: Wearable technology is transforming t</a>
<a title="Passenger Terminal World - September 2014 page 9" href="http://viewer.zmags.com/publication/a8e0a7ab?page=9"> WHERE NONSTOP SCREENING REALLY MATTERS </a>
<a title="Passenger Terminal World - September 2014 page 10" href="http://viewer.zmags.com/publication/a8e0a7ab?page=10"> 08 MOBILE SOLUTIONS app happy Airports are usin</a>
<a title="Passenger Terminal World - September 2014 page 11" href="http://viewer.zmags.com/publication/a8e0a7ab?page=11"> THE </a>
<a title="Passenger Terminal World - September 2014 page 12" href="http://viewer.zmags.com/publication/a8e0a7ab?page=12"> 10 INDUSTRY FORECAST Passenger numbers in 2031 </a>
<a title="Passenger Terminal World - September 2014 page 13" href="http://viewer.zmags.com/publication/a8e0a7ab?page=13"> 10-12 March 2015 Porte de Versailles, Paris, Fran</a>
<a title="Passenger Terminal World - September 2014 page 14" href="http://viewer.zmags.com/publication/a8e0a7ab?page=14"> </a>
<a title="Passenger Terminal World - September 2014 page 15" href="http://viewer.zmags.com/publication/a8e0a7ab?page=15"> Make sure these dates are in your diary! 10-12 M</a>
<a title="Passenger Terminal World - September 2014 page 16" href="http://viewer.zmags.com/publication/a8e0a7ab?page=16"> 14 ONES TO WATCH HAZEL KING n trail blazers </a>
<a title="Passenger Terminal World - September 2014 page 17" href="http://viewer.zmags.com/publication/a8e0a7ab?page=17"> ONES TO WATCH 15 </a>
<a title="Passenger Terminal World - September 2014 page 18" href="http://viewer.zmags.com/publication/a8e0a7ab?page=18"> 16 ONES TO WATCH AIRPORT: Hong Kong Interna</a>
<a title="Passenger Terminal World - September 2014 page 19" href="http://viewer.zmags.com/publication/a8e0a7ab?page=19"> AIRPORT: Mumbai LOCATION: India The £54</a>
<a title="Passenger Terminal World - September 2014 page 20" href="http://viewer.zmags.com/publication/a8e0a7ab?page=20"> LEARN MORE ABOUT OUR ADVERTISERS NOW! PASSENGER T</a>
<a title="Passenger Terminal World - September 2014 page 21" href="http://viewer.zmags.com/publication/a8e0a7ab?page=21"> AIRPORT: Copenhagen LOCATION: Denmark C</a>
<a title="Passenger Terminal World - September 2014 page 22" href="http://viewer.zmags.com/publication/a8e0a7ab?page=22"> 20 ONES TO WATCH AIRPORT: San Diego LOCATION:</a>
<a title="Passenger Terminal World - September 2014 page 23" href="http://viewer.zmags.com/publication/a8e0a7ab?page=23"> Airport seating proven the world over W</a>
<a title="Passenger Terminal World - September 2014 page 24" href="http://viewer.zmags.com/publication/a8e0a7ab?page=24"> FAST GATE SERIES Fully automatic border & access </a>
<a title="Passenger Terminal World - September 2014 page 25" href="http://viewer.zmags.com/publication/a8e0a7ab?page=25"> AIRPORT: Denver International LOCATION: USA Denve</a>
<a title="Passenger Terminal World - September 2014 page 26" href="http://viewer.zmags.com/publication/a8e0a7ab?page=26"> 24 ONES TO WATCH AIRPORT: London Sta</a>
<a title="Passenger Terminal World - September 2014 page 27" href="http://viewer.zmags.com/publication/a8e0a7ab?page=27"> </a>
<a title="Passenger Terminal World - September 2014 page 28" href="http://viewer.zmags.com/publication/a8e0a7ab?page=28"> 26 BIOMETRICS MARISA GARCIA n A S U C N E : </a>
<a title="Passenger Terminal World - September 2014 page 29" href="http://viewer.zmags.com/publication/a8e0a7ab?page=29"> BIOMETRICS 27 Advances in biometric tech</a>
<a title="Passenger Terminal World - September 2014 page 30" href="http://viewer.zmags.com/publication/a8e0a7ab?page=30"> 28 BIOMETRICS More than 28% of airports al</a>
<a title="Passenger Terminal World - September 2014 page 31" href="http://viewer.zmags.com/publication/a8e0a7ab?page=31"> Tomorrow is in the palm of your hand Palm vein re</a>
<a title="Passenger Terminal World - September 2014 page 32" href="http://viewer.zmags.com/publication/a8e0a7ab?page=32"> 30 BIOMETRICS of the passenger's experience at</a>
<a title="Passenger Terminal World - September 2014 page 33" href="http://viewer.zmags.com/publication/a8e0a7ab?page=33"> vb inspector</a>
<a title="Passenger Terminal World - September 2014 page 34" href="http://viewer.zmags.com/publication/a8e0a7ab?page=34"> 32 SMART SECURITY BILL GOODWIN n remote co</a>
<a title="Passenger Terminal World - September 2014 page 35" href="http://viewer.zmags.com/publication/a8e0a7ab?page=35"> MAIN: Remote viewing control centers and advanced</a>
<a title="Passenger Terminal World - September 2014 page 36" href="http://viewer.zmags.com/publication/a8e0a7ab?page=36"> Airport Display Solutions PROFESSIONAL GRADE DIS</a>
<a title="Passenger Terminal World - September 2014 page 37" href="http://viewer.zmags.com/publication/a8e0a7ab?page=37"> SMART SECURITY 35 Aeropor ti di Roma Making </a>
<a title="Passenger Terminal World - September 2014 page 38" href="http://viewer.zmags.com/publication/a8e0a7ab?page=38"> Artificial voice systems by AviaVox It's more</a>
<a title="Passenger Terminal World - September 2014 page 39" href="http://viewer.zmags.com/publication/a8e0a7ab?page=39"> SMART SECURITY 37 remote control center, rathe</a>
<a title="Passenger Terminal World - September 2014 page 40" href="http://viewer.zmags.com/publication/a8e0a7ab?page=40"> 38 SMART SECURITY “Our priority is to main</a>
<a title="Passenger Terminal World - September 2014 page 41" href="http://viewer.zmags.com/publication/a8e0a7ab?page=41"> PUBLICGUIDANCE&INFORMATIONSYSTEMS Qtrac iQ</a>
<a title="Passenger Terminal World - September 2014 page 42" href="http://viewer.zmags.com/publication/a8e0a7ab?page=42"> 40 FUTURE TECHNOLOGIES PAUL WILLIS n take five Pa</a>
<a title="Passenger Terminal World - September 2014 page 43" href="http://viewer.zmags.com/publication/a8e0a7ab?page=43"> trends, thinks we are only beginning to scratch t</a>
<a title="Passenger Terminal World - September 2014 page 44" href="http://viewer.zmags.com/publication/a8e0a7ab?page=44"> 42 FUTURE TECHNOLOGIES 0000022222 iBeacons If e</a>
<a title="Passenger Terminal World - September 2014 page 45" href="http://viewer.zmags.com/publication/a8e0a7ab?page=45"> 0000044444 Avatars Who wouldn't want to be greet</a>
<a title="Passenger Terminal World - September 2014 page 46" href="http://viewer.zmags.com/publication/a8e0a7ab?page=46"> 44 FUTURE TECHNOLOGIES 0000055555 Biometrics L</a>
<a title="Passenger Terminal World - September 2014 page 47" href="http://viewer.zmags.com/publication/a8e0a7ab?page=47"> </a>
<a title="Passenger Terminal World - September 2014 page 48" href="http://viewer.zmags.com/publication/a8e0a7ab?page=48"> 46 INTERVIEW MARISA GARCIA ■ 20/20 vision </a>
<a title="Passenger Terminal World - September 2014 page 49" href="http://viewer.zmags.com/publication/a8e0a7ab?page=49"> INTERVIEW 47 “It is pos</a>
<a title="Passenger Terminal World - September 2014 page 50" href="http://viewer.zmags.com/publication/a8e0a7ab?page=50"> ”Simply Aud-standing” The viasPAS is a fully auto</a>
<a title="Passenger Terminal World - September 2014 page 51" href="http://viewer.zmags.com/publication/a8e0a7ab?page=51"> INTERVIEW 49 RIGHT: Amsterdam Schiphol – not ju</a>
<a title="Passenger Terminal World - September 2014 page 52" href="http://viewer.zmags.com/publication/a8e0a7ab?page=52"> 50 INTERVIEW ahead of the cu</a>
<a title="Passenger Terminal World - September 2014 page 53" href="http://viewer.zmags.com/publication/a8e0a7ab?page=53"> Need a hand on your lost luggage situation? </a>
<a title="Passenger Terminal World - September 2014 page 54" href="http://viewer.zmags.com/publication/a8e0a7ab?page=54"> 52 PREDICTIONS ANTHONY JAMES n </a>
<a title="Passenger Terminal World - September 2014 page 55" href="http://viewer.zmags.com/publication/a8e0a7ab?page=55"> Air travel will be as simple as ABC Electr</a>
<a title="Passenger Terminal World - September 2014 page 56" href="http://viewer.zmags.com/publication/a8e0a7ab?page=56"> 54 PREDICTIONS Baggage handling will be carried</a>
<a title="Passenger Terminal World - September 2014 page 57" href="http://viewer.zmags.com/publication/a8e0a7ab?page=57"> Passenger research will be vital to success N</a>
<a title="Passenger Terminal World - September 2014 page 58" href="http://viewer.zmags.com/publication/a8e0a7ab?page=58"> 56 PREDICTIONS Passenger personal devic</a>
<a title="Passenger Terminal World - September 2014 page 59" href="http://viewer.zmags.com/publication/a8e0a7ab?page=59"> READY FOR TAKE OFF WANZL | AIRPORT + SECURITY SO</a>
<a title="Passenger Terminal World - September 2014 page 60" href="http://viewer.zmags.com/publication/a8e0a7ab?page=60"> 58 PREDICTIONS We are rapidly moving into a </a>
<a title="Passenger Terminal World - September 2014 page 61" href="http://viewer.zmags.com/publication/a8e0a7ab?page=61"> Retail and food will become more integrated into </a>
<a title="Passenger Terminal World - September 2014 page 62" href="http://viewer.zmags.com/publication/a8e0a7ab?page=62"> 60 PREDICTIONS </a>
<a title="Passenger Terminal World - September 2014 page 63" href="http://viewer.zmags.com/publication/a8e0a7ab?page=63"> This innoDvSaGtivies nperowusdotloutiinotnromduac</a>
<a title="Passenger Terminal World - September 2014 page 64" href="http://viewer.zmags.com/publication/a8e0a7ab?page=64"> Unbenannt-1 1 </a>
<a title="Passenger Terminal World - September 2014 page 65" href="http://viewer.zmags.com/publication/a8e0a7ab?page=65"> PREDICTIONS 63 Passengers will board themselve</a>
<a title="Passenger Terminal World - September 2014 page 66" href="http://viewer.zmags.com/publication/a8e0a7ab?page=66"> 64 PREDICTIONS Self-driving bagg</a>
<a title="Passenger Terminal World - September 2014 page 67" href="http://viewer.zmags.com/publication/a8e0a7ab?page=67"> Turning Visionary Ideas Into New Realities www.ai</a>
<a title="Passenger Terminal World - September 2014 page 68" href="http://viewer.zmags.com/publication/a8e0a7ab?page=68"> 66 LONDON HEATHROW HELEN NORMAN ■ Why was th</a>
<a title="Passenger Terminal World - September 2014 page 69" href="http://viewer.zmags.com/publication/a8e0a7ab?page=69"> Illustration: Judith Van Den Hoek “By looking a</a>
<a title="Passenger Terminal World - September 2014 page 70" href="http://viewer.zmags.com/publication/a8e0a7ab?page=70"> 68 LONDON HEATHROW How has Heathrow used 3D sc</a>
<a title="Passenger Terminal World - September 2014 page 71" href="http://viewer.zmags.com/publication/a8e0a7ab?page=71"> Life is hard when you are an ordinary luggag</a>
<a title="Passenger Terminal World - September 2014 page 72" href="http://viewer.zmags.com/publication/a8e0a7ab?page=72"> 70 SUPPLIER FOCUS </a>
<a title="Passenger Terminal World - September 2014 page 73" href="http://viewer.zmags.com/publication/a8e0a7ab?page=73"> SUPPLIER FOCUS 71 RIGHT: The wholly integra</a>
<a title="Passenger Terminal World - September 2014 page 74" href="http://viewer.zmags.com/publication/a8e0a7ab?page=74"> 72 SUPPLIER FOCUS ADPI is a subs</a>
<a title="Passenger Terminal World - September 2014 page 75" href="http://viewer.zmags.com/publication/a8e0a7ab?page=75"> SUPPLIER FOCUS 73 RIGHT: ADPI was heavily i</a>
<a title="Passenger Terminal World - September 2014 page 76" href="http://viewer.zmags.com/publication/a8e0a7ab?page=76"> 74 SUPPLIER FOCUS stick to it The rise in self-se</a>
<a title="Passenger Terminal World - September 2014 page 77" href="http://viewer.zmags.com/publication/a8e0a7ab?page=77"> SUPPLIER FOCUS 75 bag for life Automated self-ser</a>
<a title="Passenger Terminal World - September 2014 page 78" href="http://viewer.zmags.com/publication/a8e0a7ab?page=78"> Heathrow Airport Airport - Air Diffusion System</a>
<a title="Passenger Terminal World - September 2014 page 79" href="http://viewer.zmags.com/publication/a8e0a7ab?page=79"> SUPPLIER FOCUS 77 common sense The rising trend f</a>
<a title="Passenger Terminal World - September 2014 page 80" href="http://viewer.zmags.com/publication/a8e0a7ab?page=80"> Passenger Boarding Bridge Interface PBB-Interfa</a>
<a title="Passenger Terminal World - September 2014 page 81" href="http://viewer.zmags.com/publication/a8e0a7ab?page=81"> SUPPLIER FOCUS 79 independence day Increased pass</a>
<a title="Passenger Terminal World - September 2014 page 82" href="http://viewer.zmags.com/publication/a8e0a7ab?page=82"> 80 SUPPLIER FOCUS complete comfort Good furniture</a>
<a title="Passenger Terminal World - September 2014 page 83" href="http://viewer.zmags.com/publication/a8e0a7ab?page=83"> SUPPLIER FOCUS 81 do it yourself Self-service che</a>
<a title="Passenger Terminal World - September 2014 page 84" href="http://viewer.zmags.com/publication/a8e0a7ab?page=84"> Because design matters Take control of your desig</a>
<a title="Passenger Terminal World - September 2014 page 85" href="http://viewer.zmags.com/publication/a8e0a7ab?page=85"> SUPPLIER FOCUS 83 recovery process A recently dev</a>
<a title="Passenger Terminal World - September 2014 page 86" href="http://viewer.zmags.com/publication/a8e0a7ab?page=86"> 84 SUPPLIER FOCUS all change Airports need to ada</a>
<a title="Passenger Terminal World - September 2014 page 87" href="http://viewer.zmags.com/publication/a8e0a7ab?page=87"> SUPPLIER FOCUS 85 safe and secure Threats to </a>
<a title="Passenger Terminal World - September 2014 page 88" href="http://viewer.zmags.com/publication/a8e0a7ab?page=88"> JetwayR Passenger Boarding Bridges JetaireR Preco</a>
<a title="Passenger Terminal World - September 2014 page 89" href="http://viewer.zmags.com/publication/a8e0a7ab?page=89"> SUPPLIER FOCUS 87 sign of the times Pass</a>
<a title="Passenger Terminal World - September 2014 page 90" href="http://viewer.zmags.com/publication/a8e0a7ab?page=90"> CONNECTING YOU TO THE WORLD Enjoy connec</a>
<a title="Passenger Terminal World - September 2014 page 91" href="http://viewer.zmags.com/publication/a8e0a7ab?page=91"> SUPPLIER FOCUS 89 ahead of the game Rising passen</a>
<a title="Passenger Terminal World - September 2014 page 92" href="http://viewer.zmags.com/publication/a8e0a7ab?page=92"> /Munich Airport – Europe´s No. 1 shares its exp</a>
<a title="Passenger Terminal World - September 2014 page 93" href="http://viewer.zmags.com/publication/a8e0a7ab?page=93"> SUPPLIER FOCUS 91 ultimate experience Advances in</a>
<a title="Passenger Terminal World - September 2014 page 94" href="http://viewer.zmags.com/publication/a8e0a7ab?page=94"> 92 SUPPLIER FOCUS breathe easy Choosing the right</a>
<a title="Passenger Terminal World - September 2014 page 95" href="http://viewer.zmags.com/publication/a8e0a7ab?page=95"> SUPPLIER FOCUS 93 built to last Seating manufactu</a>
<a title="Passenger Terminal World - September 2014 page 96" href="http://viewer.zmags.com/publication/a8e0a7ab?page=96"> 94 SUPPLIER FOCUS fast-forward Public guidance an</a>
<a title="Passenger Terminal World - September 2014 page 97" href="http://viewer.zmags.com/publication/a8e0a7ab?page=97"> SUPPLIER FOCUS 95 secure future A new suite of ai</a>
<a title="Passenger Terminal World - September 2014 page 98" href="http://viewer.zmags.com/publication/a8e0a7ab?page=98"> 96 SUPPLIER FOCUS airport p</a>
<a title="Passenger Terminal World - September 2014 page 99" href="http://viewer.zmags.com/publication/a8e0a7ab?page=99"> SUPPLIER FOCUS 97 </a>
<a title="Passenger Terminal World - September 2014 page 100" href="http://viewer.zmags.com/publication/a8e0a7ab?page=100"> SEPTEMBER 2012 THE ART OF SEDUCTION How art can </a>
<a title="Passenger Terminal World - September 2014 page 101" href="http://viewer.zmags.com/publication/a8e0a7ab?page=101"> Passenger experience How do airports create a `w</a>
<a title="Passenger Terminal World - September 2014 page 102" href="http://viewer.zmags.com/publication/a8e0a7ab?page=102"> 100 NOW ARRIVING Technology update Established</a>
<a title="Passenger Terminal World - September 2014 page 103" href="http://viewer.zmags.com/publication/a8e0a7ab?page=103"> High standards WO Airport Interior can track its</a>
<a title="Passenger Terminal World - September 2014 page 104" href="http://viewer.zmags.com/publication/a8e0a7ab?page=104"> Airbiz Aviation Services Strategies Ltd .........</a>
<a title="Passenger Terminal World - September 2014 page 105" href="http://viewer.zmags.com/publication/a8e0a7ab?page=105"> FREE SERVICE! LEARN MORE ABOUT OUR ADVERTISERS </a>
<a title="Passenger Terminal World - September 2014 page 106" href="http://viewer.zmags.com/publication/a8e0a7ab?page=106"> 104 Backchat “Some airports have started to use x</a>
<a title="Passenger Terminal World - September 2014 page 107" href="http://viewer.zmags.com/publication/a8e0a7ab?page=107"> Intelligent Guesses Making decisions about airp</a>
<a title="Passenger Terminal World - September 2014 page 108" href="http://viewer.zmags.com/publication/a8e0a7ab?page=108"> AA A UU U T T T A T O O O I I O O NN </a>