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<br /> Improve Email Open Rates x Getting Smart About Smart Apartments x Five-Star Sponsor Spotlight: Owl Pest Prevention<br /> Marketing to Baby Boomer x The Changing Dynamic of Office Space<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> MARY LOCKHEART<br /> a Virginia HOA<br /> Property Manager<br /> We get it.<br /> CHARLES YORK<br /> Sr. Project Manager<br /> 18 Years Strong<br /> For over 30 years, the HOA market has been the largest segment of our business, unlike our<br /> competition, who dabble in this industry. We understand the particulars—detailed proposals,<br /> attending board meetings and educating board members, timely notices, and showing up<br /> when we say we will. 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