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The Official Publication of the North American Association of State & Provincial Lotteries
July Issue 2011
Lottery Insights
Powerball -
More, Bigger, Better
Powerball Celebrates its 20th Birthday
with Bigger Prizes, Better Odds
Traits to Seek in Sales People
and How Not to Manage Them
Big Business
Lotteries Provide Important
Contributions in the Retail Industry
NCPG Announces Don Feeney
as New Board President
I-Gaming Growth, Information
Security Risk and Stakeholder
Trust
NASPL Spring Directors’ Meeting Recap
In This Issue
Lottery Insights July Issue 2011
Big Business
Lotteries Provide Important
Contributions in the Retail Industry
Patricia McQueen, Staff Writer, NASPL
Page 20
NASPL Resolution Update
Page 26
“I-Gaming Growth, Information
Security Risk and Stakeholder
Trust”
The Official Publication of the North American As
In This Issue Lottery Insights July Issue 2011
Lottery Insights - July 2011 | 3
From the NASPL President Last month the NASPL
Industry News
mittees; member of the Taxation and Valuation & L
Industry News
NCPG Announces Don Feeney as New Board President
Industry News
“All the research indicated that players were ac
Industry News Cost
Ultimately, it was a design that came from th
Industry News answer, it’s tough.
double the current value of $20 million • Bette
Industry News This in no way
6. A Positive Attitude: Jim Collins in his book,
Industry News at hand in a fashion to be able
Recognizing Everyone – or No One: While recogniti
Retailer Corner Editor’s note: This article is th
Sharing the wealth in the lottery industry are, o
Retailer Corner player
Why Sell Lottery? While convenience stores are s
Retailer Corner The Lottery shopper profile typic
NASPL Update NASPL Resolution – 2011 The North A
Dear Legislator: Currently, the United States Co
NASPL ‘11 Update
What is ISO 27001 – ISMS? ISO 27001 requires tha
NASPL ‘11 Update Performance Management: On-g
Visit Now! naspl2011.com NASPL 2011 Partner Pro
NASPL ‘11 Update Chris Baggott Co-Founder an
Indianapolis is waiting for you! Expanded Convent
NCLGS Meeting Recap Executive Director Dav
NSI Update lottery statute since previ- ous att
Directors’ Meeting Recap NASPL Membership Gathers
The Texas Lottery Volunteers Lyanca Martinez, Esm
38 | Lottery Insights - July 2011
Lottery Insights - July 2011 | 39
40 | Lottery Insights - July 2011
Lottery Insights - July 2011 | 41
42 | Lottery Insights - July 2011
Lottery Insights - July 2011 | 43
44 | Lottery Insights - July 2011
Lottery Insights - July 2011 | 45
Associate Members
Conferences and Seminars October 24 - 28, 2011 NA
Job Posting The Arizona Lottery is a sta