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<br /> August 2013<br /> A Penton® Publication<br /> HVACR/Hydronics<br /> DISTRIBUTION BUSINESS®<br /> THE MANAGEMENT MAGAZINE OF WHOLESALE DISTRIBUTION SINCE 1999<br /> A History of Growth<br /> Robertson<br /> Heating Supply<br /> ALSO IN THIS ISSUE<br /> FLUKE<br /> THE KING OF<br /> CALIBRATION<br /> FRANK HURTTE<br /> YOU AND YOUR<br /> COMPETITORS – WHAT'S<br /> THE REAL DIFFERENCE?<br /> NICOLE KIMMICK<br /> IMPROVING<br /> YOUR TRADE SHOW<br /> PRESENCE<br /> JON MELCHI<br /> TWO LEGISLATIVE<br /> BILLS WORTH<br /> SUPPORTING?<br /> 0>692-69;07:<br /> @1<»Z[VW[YV\ISL ZOVV[LY^HU[Z[VLUZ\YL`V\OH]L[OLRUV^SLKNL<br /> `V\ULLK[VNL[[OLQVIKVULYPNO[ 7VZ[HSS`V\Y/=(* YLSH[LKOLHK<br /> ZJYH[JOLYZPU[OLPKLHZZLJ[PVUVMV\Y^LIZP[LHUK7H\STH`HUZ^LY<br /> `V\YX\LZ[PVUZPUHU\WJVTPUN8\PJR;PW]PKLV ;LSSOPT^OH[`V\<br /> ULLK[VRUV^H[yellowjacketuniversity.com/disb.<br />  9P[JOPL,UNPULLYPUN*VTWHU`<a title="HVACR/Hydronics, August 2013 page 1" href="http://viewer.zmags.com/publication/a986bbbd?page=1"> August 2013 A Penton® Publication HVACR/Hyd</a> <a title="HVACR/Hydronics, August 2013 page 2" href="http://viewer.zmags.com/publication/a986bbbd?page=2"> 0>692-69;07: @1<»Z[VW[YV\ISL ZOVV[LY^HU[Z</a> <a title="HVACR/Hydronics, August 2013 page 3" href="http://viewer.zmags.com/publication/a986bbbd?page=3"> CONTENTS Page 12 ©ISTOCKPHOTO/</a> <a title="HVACR/Hydronics, August 2013 page 4" href="http://viewer.zmags.com/publication/a986bbbd?page=4"> Quick-Engage Flare and Swage hil</a> <a title="HVACR/Hydronics, August 2013 page 5" href="http://viewer.zmags.com/publication/a986bbbd?page=5"> EDITOR'S PAGE | By Tom Peric´ Time Is on My</a> <a title="HVACR/Hydronics, August 2013 page 6" href="http://viewer.zmags.com/publication/a986bbbd?page=6"> NEWS Goodman® Introduces High-performance GSX16 </a> <a title="HVACR/Hydronics, August 2013 page 7" href="http://viewer.zmags.com/publication/a986bbbd?page=7"> Tempstar® Introduces New Small Package Systems I</a> <a title="HVACR/Hydronics, August 2013 page 8" href="http://viewer.zmags.com/publication/a986bbbd?page=8"> NEWS Established in 1898, the employee- owned </a> <a title="HVACR/Hydronics, August 2013 page 9" href="http://viewer.zmags.com/publication/a986bbbd?page=9"> CURRENT INDUSTRY STATS Industry Updates NATE </a> <a title="HVACR/Hydronics, August 2013 page 10" href="http://viewer.zmags.com/publication/a986bbbd?page=10"> WHOLESALER'S SPOTLIGHT | By Michael Maynard </a> <a title="HVACR/Hydronics, August 2013 page 11" href="http://viewer.zmags.com/publication/a986bbbd?page=11"> Robertson Heating Supply's 31 branches are a te</a> <a title="HVACR/Hydronics, August 2013 page 12" href="http://viewer.zmags.com/publication/a986bbbd?page=12"> WHOLESALER'S SPOTLIGHT 31 branches receive ove</a> <a title="HVACR/Hydronics, August 2013 page 13" href="http://viewer.zmags.com/publication/a986bbbd?page=13"> Heating Supply places a premium on winning their </a> <a title="HVACR/Hydronics, August 2013 page 14" href="http://viewer.zmags.com/publication/a986bbbd?page=14"> MANUFACTURER'S SPOTLIGHT | By Kate Kelly Fluke</a> <a title="HVACR/Hydronics, August 2013 page 15" href="http://viewer.zmags.com/publication/a986bbbd?page=15"> Left to right: Fluke Merchandising Manager Tom Gr</a> <a title="HVACR/Hydronics, August 2013 page 16" href="http://viewer.zmags.com/publication/a986bbbd?page=16"> MANUFACTURER'S SPOTLIGHT It also demonstra</a> <a title="HVACR/Hydronics, August 2013 page 17" href="http://viewer.zmags.com/publication/a986bbbd?page=17"> Fluke merchandising display at an HVACR distribut</a> <a title="HVACR/Hydronics, August 2013 page 18" href="http://viewer.zmags.com/publication/a986bbbd?page=18"> GOVERNMENT AFFAIRS | By Jon Melchi Two “Unknow</a> <a title="HVACR/Hydronics, August 2013 page 19" href="http://viewer.zmags.com/publication/a986bbbd?page=19"> MANAGEMENT | By Frank Hurtte The Competit</a> <a title="HVACR/Hydronics, August 2013 page 20" href="http://viewer.zmags.com/publication/a986bbbd?page=20"> MANAGEMENT provides one or more of the same se</a> <a title="HVACR/Hydronics, August 2013 page 21" href="http://viewer.zmags.com/publication/a986bbbd?page=21"> 5 Apply a scientific process for matching </a> <a title="HVACR/Hydronics, August 2013 page 22" href="http://viewer.zmags.com/publication/a986bbbd?page=22"> INTERNET/e-COMMERCE | By Mitch Rose The Chang</a> <a title="HVACR/Hydronics, August 2013 page 23" href="http://viewer.zmags.com/publication/a986bbbd?page=23"> There are huge advantages for dis- tributors t</a> <a title="HVACR/Hydronics, August 2013 page 24" href="http://viewer.zmags.com/publication/a986bbbd?page=24"> SALES | By Nicole Kimmick Practical Tips </a> <a title="HVACR/Hydronics, August 2013 page 25" href="http://viewer.zmags.com/publication/a986bbbd?page=25"> opportunities are available for additional visibi</a> <a title="HVACR/Hydronics, August 2013 page 26" href="http://viewer.zmags.com/publication/a986bbbd?page=26"> FROM MY VIEWPOINT | By Don Frendberg Doe</a> <a title="HVACR/Hydronics, August 2013 page 27" href="http://viewer.zmags.com/publication/a986bbbd?page=27"> TECH UPDATE | By Kate Kelly Tech Update Commer</a> <a title="HVACR/Hydronics, August 2013 page 28" href="http://viewer.zmags.com/publication/a986bbbd?page=28"> MARKETPLACE PRODUCTS AND SERVICES CHILLERS/GEN</a> <a title="HVACR/Hydronics, August 2013 page 29" href="http://viewer.zmags.com/publication/a986bbbd?page=29"> Do you know what i</a> <a title="HVACR/Hydronics, August 2013 page 30" href="http://viewer.zmags.com/publication/a986bbbd?page=30"> AD INDEX May 2013 Ad Index CONTACT THE ADVERTI</a> <a title="HVACR/Hydronics, August 2013 page 31" href="http://viewer.zmags.com/publication/a986bbbd?page=31"> 2 REASONS to pick SIMpull Tstat™ wire IT</a> <a title="HVACR/Hydronics, August 2013 page 32" href="http://viewer.zmags.com/publication/a986bbbd?page=32"> 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