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<br /> PASSENGER TERMINAL EXPO | 18, 19 & 20 APRIL 2012 | MESSE WIEN EXHIBITION & CONGRESS CENTER, VIENNA, AUSTRIA<br /> EXPO ISSUE<br /> The 10 people,<br /> technologies<br /> and sessions<br /> you have to visit<br /> at Passenger<br /> Terminal Expo<br /> MARCH 2012<br /> FOOD<br /> How technology<br /> can help increase<br /> revenues in<br /> the F&B sector<br /> social climbers<br /> BERLIN<br /> The Brandenburg<br /> project is the<br /> Find out how you can play the last piece of<br /> the puzzle of<br /> social media game Germany's<br /> reunification<br /> www.passengerterminaltoday.com<br /> TOMORROW'S AIRPORT:<br /> Upgrading every flight.<br /> 150,000 m2 more service, more safety and more convenience.<br /> STAND 2060<br /> Your journey b<a title="Passenger Terminal World March 2012 page 1" href="http://viewer.zmags.com/publication/ac0bb2b9?page=1"> PASSENGER TERMINAL EXPO | 18, 19 & 20 APRIL 2012 </a> <a title="Passenger Terminal World March 2012 page 2" href="http://viewer.zmags.com/publication/ac0bb2b9?page=2"> TOMORROW'S AIRPORT: Upgrading ever</a> <a title="Passenger Terminal World March 2012 page 3" href="http://viewer.zmags.com/publication/ac0bb2b9?page=3"> In this issue… 01 COVER STORY 28 Social climbe</a> <a title="Passenger Terminal World March 2012 page 4" href="http://viewer.zmags.com/publication/ac0bb2b9?page=4"> 10 02 In this issue… REGULARS </a> <a title="Passenger Terminal World March 2012 page 5" href="http://viewer.zmags.com/publication/ac0bb2b9?page=5"> Thermal PrinTers, BiomeTric securiTy, PassPorT sc</a> <a title="Passenger Terminal World March 2012 page 6" href="http://viewer.zmags.com/publication/ac0bb2b9?page=6"> 04 DENVER INTERNATIONAL AIRPORT all change at</a> <a title="Passenger Terminal World March 2012 page 7" href="http://viewer.zmags.com/publication/ac0bb2b9?page=7"> DENVER INTERNATIONAL AIRPORT 05 PROJECT: Denv</a> <a title="Passenger Terminal World March 2012 page 8" href="http://viewer.zmags.com/publication/ac0bb2b9?page=8"> 06 TERMINALCONSTRUCTION primary gateway Abu Dha</a> <a title="Passenger Terminal World March 2012 page 9" href="http://viewer.zmags.com/publication/ac0bb2b9?page=9"> Where operations meet innovations When it comes</a> <a title="Passenger Terminal World March 2012 page 10" href="http://viewer.zmags.com/publication/ac0bb2b9?page=10"> 08 TERMINALOPENING ready for business London So</a> <a title="Passenger Terminal World March 2012 page 11" href="http://viewer.zmags.com/publication/ac0bb2b9?page=11"> THE WORLD'S LEADING INTERNATIONAL AIRPOR</a> <a title="Passenger Terminal World March 2012 page 12" href="http://viewer.zmags.com/publication/ac0bb2b9?page=12"> 10 BOGGUS TALK BOGGUS Passenger screening could </a> <a title="Passenger Terminal World March 2012 page 13" href="http://viewer.zmags.com/publication/ac0bb2b9?page=13"> THE WORLD'S LEADING INTERNATIONAL AIRPORT T</a> <a title="Passenger Terminal World March 2012 page 14" href="http://viewer.zmags.com/publication/ac0bb2b9?page=14"> THE WORLD'S LEADING INTERNATIONAL AIRPOR</a> <a title="Passenger Terminal World March 2012 page 15" href="http://viewer.zmags.com/publication/ac0bb2b9?page=15"> he conference was very-well organi0ed the topics </a> <a title="Passenger Terminal World March 2012 page 16" href="http://viewer.zmags.com/publication/ac0bb2b9?page=16"> 14 ZVARTNOTS INTERNATIONAL Armenia is a sma</a> <a title="Passenger Terminal World March 2012 page 17" href="http://viewer.zmags.com/publication/ac0bb2b9?page=17"> MAIN IMAGE: Multicoloured glass and ap</a> <a title="Passenger Terminal World March 2012 page 18" href="http://viewer.zmags.com/publication/ac0bb2b9?page=18"> 16 BERLIN BRANDENBURG AIRPORT HELEN NORMAN n </a> <a title="Passenger Terminal World March 2012 page 19" href="http://viewer.zmags.com/publication/ac0bb2b9?page=19"> BERLIN BRANDENBURG AIRPORT 17 </a> <a title="Passenger Terminal World March 2012 page 20" href="http://viewer.zmags.com/publication/ac0bb2b9?page=20"> Mass Motion • The most adv</a> <a title="Passenger Terminal World March 2012 page 21" href="http://viewer.zmags.com/publication/ac0bb2b9?page=21"> BERLIN BRANDENBURG AIRPORT 19 </a> <a title="Passenger Terminal World March 2012 page 22" href="http://viewer.zmags.com/publication/ac0bb2b9?page=22"> 20 BERLIN BRANDENBURG AIRPORT t</a> <a title="Passenger Terminal World March 2012 page 23" href="http://viewer.zmags.com/publication/ac0bb2b9?page=23"> </a> <a title="Passenger Terminal World March 2012 page 24" href="http://viewer.zmags.com/publication/ac0bb2b9?page=24"> 22 WINNIPEG INTERNATIONAL RUTH SLAVID n Canada's</a> <a title="Passenger Terminal World March 2012 page 25" href="http://viewer.zmags.com/publication/ac0bb2b9?page=25"> WINNIPEG INTERNATIONAL 23 Passengers at </a> <a title="Passenger Terminal World March 2012 page 26" href="http://viewer.zmags.com/publication/ac0bb2b9?page=26"> DO YOU HAVE BAGGAGE TO HANDLE? Visit us at Passen</a> <a title="Passenger Terminal World March 2012 page 27" href="http://viewer.zmags.com/publication/ac0bb2b9?page=27"> RIGHT: Vast amounts of glass have been used to re</a> <a title="Passenger Terminal World March 2012 page 28" href="http://viewer.zmags.com/publication/ac0bb2b9?page=28"> 26 WINNIPEG INTERNATIONAL At Winnipeg we hav</a> <a title="Passenger Terminal World March 2012 page 29" href="http://viewer.zmags.com/publication/ac0bb2b9?page=29"> Some think we could Save money by Switching to pl</a> <a title="Passenger Terminal World March 2012 page 30" href="http://viewer.zmags.com/publication/ac0bb2b9?page=30"> 28 SOCIAL MEDIA JOE BATES n social climbers </a> <a title="Passenger Terminal World March 2012 page 31" href="http://viewer.zmags.com/publication/ac0bb2b9?page=31"> Increasing numbers of North American and European</a> <a title="Passenger Terminal World March 2012 page 32" href="http://viewer.zmags.com/publication/ac0bb2b9?page=32"> simpleway</a> <a title="Passenger Terminal World March 2012 page 33" href="http://viewer.zmags.com/publication/ac0bb2b9?page=33"> Big isn't always best The biggest airports in ter</a> <a title="Passenger Terminal World March 2012 page 34" href="http://viewer.zmags.com/publication/ac0bb2b9?page=34"> A Display Partner you can Trust PROFESSIONAL GRA</a> <a title="Passenger Terminal World March 2012 page 35" href="http://viewer.zmags.com/publication/ac0bb2b9?page=35"> SOCIAL MEDIA 33 As we began to use </a> <a title="Passenger Terminal World March 2012 page 36" href="http://viewer.zmags.com/publication/ac0bb2b9?page=36"> 34 SOCIAL MEDIA a flashmob in the middle of Cha</a> <a title="Passenger Terminal World March 2012 page 37" href="http://viewer.zmags.com/publication/ac0bb2b9?page=37"> AEREA 'XraEle. VerVatile. &oPIortaEle. </a> <a title="Passenger Terminal World March 2012 page 38" href="http://viewer.zmags.com/publication/ac0bb2b9?page=38"> 36 TECHNOLOGY FOCUS: FOOD & BEVERAGE DAVE HOWELL </a> <a title="Passenger Terminal World March 2012 page 39" href="http://viewer.zmags.com/publication/ac0bb2b9?page=39"> TECHNOLOGY FOCUS: FOOD & BEVERAGE 37 Wi</a> <a title="Passenger Terminal World March 2012 page 40" href="http://viewer.zmags.com/publication/ac0bb2b9?page=40"> </a> <a title="Passenger Terminal World March 2012 page 41" href="http://viewer.zmags.com/publication/ac0bb2b9?page=41"> TECHNOLOGY FOCUS: FOOD & BEVERAGE 39 RIGHT A</a> <a title="Passenger Terminal World March 2012 page 42" href="http://viewer.zmags.com/publication/ac0bb2b9?page=42"> PASSENGER HANDLING SERVICES eGate Control Syste</a> <a title="Passenger Terminal World March 2012 page 43" href="http://viewer.zmags.com/publication/ac0bb2b9?page=43"> TECHNOLOGY FOCUS: FOOD & BEVERAGE 41 RIGHT: i</a> <a title="Passenger Terminal World March 2012 page 44" href="http://viewer.zmags.com/publication/ac0bb2b9?page=44"> 42 TECHNOLOGY FOCUS: FOOD & BEVERAGE Snap happ</a> <a title="Passenger Terminal World March 2012 page 45" href="http://viewer.zmags.com/publication/ac0bb2b9?page=45"> </a> <a title="Passenger Terminal World March 2012 page 46" href="http://viewer.zmags.com/publication/ac0bb2b9?page=46"> 44 SAN DIEGO INTERNATIONAL HELEN NORMAN n </a> <a title="Passenger Terminal World March 2012 page 47" href="http://viewer.zmags.com/publication/ac0bb2b9?page=47"> SAN DIEGO INTERNATIONAL 45 Matt </a> <a title="Passenger Terminal World March 2012 page 48" href="http://viewer.zmags.com/publication/ac0bb2b9?page=48"> Imagine. See. Do. Sym3 is a complete all-in-one v</a> <a title="Passenger Terminal World March 2012 page 49" href="http://viewer.zmags.com/publication/ac0bb2b9?page=49"> SAN DIEGO INTERNATIONAL 47 we will be doing t</a> <a title="Passenger Terminal World March 2012 page 50" href="http://viewer.zmags.com/publication/ac0bb2b9?page=50"> 48 SAN DIEGO INTERNATIONAL Image courtesy of HNT</a> <a title="Passenger Terminal World March 2012 page 51" href="http://viewer.zmags.com/publication/ac0bb2b9?page=51"> </a> <a title="Passenger Terminal World March 2012 page 52" href="http://viewer.zmags.com/publication/ac0bb2b9?page=52"> 50 MAJOR EVENTS DAVID BENTLEY n rise to the occas</a> <a title="Passenger Terminal World March 2012 page 53" href="http://viewer.zmags.com/publication/ac0bb2b9?page=53"> In February 2012, Hartsfield-Jackson Atla</a> <a title="Passenger Terminal World March 2012 page 54" href="http://viewer.zmags.com/publication/ac0bb2b9?page=54"> 52 MAJOR EVENTS up to the challenge. British fi</a> <a title="Passenger Terminal World March 2012 page 55" href="http://viewer.zmags.com/publication/ac0bb2b9?page=55"> </a> <a title="Passenger Terminal World March 2012 page 56" href="http://viewer.zmags.com/publication/ac0bb2b9?page=56"> 54 AIRPORT MANAGEMENT BERNARD FITZSIMONS n born </a> <a title="Passenger Terminal World March 2012 page 57" href="http://viewer.zmags.com/publication/ac0bb2b9?page=57"> Every day's changing, and that kin</a> <a title="Passenger Terminal World March 2012 page 58" href="http://viewer.zmags.com/publication/ac0bb2b9?page=58"> 56 AIRPORT MANAGEMENT: RISING STAR T i</a> <a title="Passenger Terminal World March 2012 page 59" href="http://viewer.zmags.com/publication/ac0bb2b9?page=59"> </a> <a title="Passenger Terminal World March 2012 page 60" href="http://viewer.zmags.com/publication/ac0bb2b9?page=60"> INTEGRATED OCR READERS </a> <a title="Passenger Terminal World March 2012 page 61" href="http://viewer.zmags.com/publication/ac0bb2b9?page=61"> PASSENGER TERMINAL EXPO 2012 59 10ofthebest </a> <a title="Passenger Terminal World March 2012 page 62" href="http://viewer.zmags.com/publication/ac0bb2b9?page=62"> 60 PASSENGER TERMINAL EXPO 2012 Don't miss this</a> <a title="Passenger Terminal World March 2012 page 63" href="http://viewer.zmags.com/publication/ac0bb2b9?page=63"> 02 PASSENGER TERMINAL EXPO 2012</a> <a title="Passenger Terminal World March 2012 page 64" href="http://viewer.zmags.com/publication/ac0bb2b9?page=64"> 62 PASSENGER TERMINAL EXPO 2012 Access IS, UK A</a> <a title="Passenger Terminal World March 2012 page 65" href="http://viewer.zmags.com/publication/ac0bb2b9?page=65"> AOptix Technologies, USA AOptix Technologies will</a> <a title="Passenger Terminal World March 2012 page 66" href="http://viewer.zmags.com/publication/ac0bb2b9?page=66"> 64 SUPPLIER INTERVIEW trendsetting PTW a k o M</a> <a title="Passenger Terminal World March 2012 page 67" href="http://viewer.zmags.com/publication/ac0bb2b9?page=67"> Visit us at at stand nr 4110 qualitative mem</a> <a title="Passenger Terminal World March 2012 page 68" href="http://viewer.zmags.com/publication/ac0bb2b9?page=68"> 66 SUPPLIER INTERVIEW simulation solution Oa y </a> <a title="Passenger Terminal World March 2012 page 69" href="http://viewer.zmags.com/publication/ac0bb2b9?page=69"> STAND 6030 New Possibilities – for you and your </a> <a title="Passenger Terminal World March 2012 page 70" href="http://viewer.zmags.com/publication/ac0bb2b9?page=70"> 68 DESIGN AND TECHNOLOGY sky highs The Skyli</a> <a title="Passenger Terminal World March 2012 page 71" href="http://viewer.zmags.com/publication/ac0bb2b9?page=71"> DESIGN AND TECHNOLOGY 69 </a> <a title="Passenger Terminal World March 2012 page 72" href="http://viewer.zmags.com/publication/ac0bb2b9?page=72"> 70 DESIGN AND TECHNOLOGY intelligent airport</a> <a title="Passenger Terminal World March 2012 page 73" href="http://viewer.zmags.com/publication/ac0bb2b9?page=73"> passenger a diversified and expanding menu of serv</a> <a title="Passenger Terminal World March 2012 page 74" href="http://viewer.zmags.com/publication/ac0bb2b9?page=74"> 72 DESIGN AND TECHNOLOGY get a handle on it </a> <a title="Passenger Terminal World March 2012 page 75" href="http://viewer.zmags.com/publication/ac0bb2b9?page=75"> DESIGN AND TECHNOLOGY 73 with an </a> <a title="Passenger Terminal World March 2012 page 76" href="http://viewer.zmags.com/publication/ac0bb2b9?page=76"> 74 DESIGN AND TECHNOLOGY ahead of the game </a> <a title="Passenger Terminal World March 2012 page 77" href="http://viewer.zmags.com/publication/ac0bb2b9?page=77"> DESIGN AND TECHNOLOGY 75 </a> <a title="Passenger Terminal World March 2012 page 78" href="http://viewer.zmags.com/publication/ac0bb2b9?page=78"> Cluster solutions PUBLIC DISPL</a> <a title="Passenger Terminal World March 2012 page 79" href="http://viewer.zmags.com/publication/ac0bb2b9?page=79"> DESIGN AND TECHNOLOGY 77 take a seat Vienna</a> <a title="Passenger Terminal World March 2012 page 80" href="http://viewer.zmags.com/publication/ac0bb2b9?page=80"> 78 DESIGN AND TECHNOLOGY spoilt for choice </a> <a title="Passenger Terminal World March 2012 page 81" href="http://viewer.zmags.com/publication/ac0bb2b9?page=81"> Passenger Handling Low Cost DCS Air</a> <a title="Passenger Terminal World March 2012 page 82" href="http://viewer.zmags.com/publication/ac0bb2b9?page=82"> 80 DESIGN AND TECHNOLOGY wheels in motion P</a> <a title="Passenger Terminal World March 2012 page 83" href="http://viewer.zmags.com/publication/ac0bb2b9?page=83"> Total Airport Solutions visit us at Strategy - 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