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<br /> The Voice<br /> The Official Magazine Of The gOld’s gyM franchisee assOciaTiOn<br /> HV<br /> i<br /> f<br /> udson alley<br /> Gold’s Gym orGanization:<br /> nnoVatiVe and team-centered<br /> or oVer 25 years<br /> November/December 2010 www.ggfa.info<br /> TheVoicE | November/December 2010 1<br /> Contents<br /> November/December 2010<br /> FEATURES<br /> 18 | HUDSON VALLEY GOLD'S GYM<br /> ORGANIZATION:<br /> Innovative and team-centered for<br /> over 25 Years<br /> 22 | SO WHAT IS THE BIG DEAL<br /> ABOUT MEDALLIA?<br /> 26 | 6 LABOR STRATEGIES TO<br /> OPTIMIZE YOUR BUSINESS<br /> 30 | WHAT IS THE SIZE OF YOUR<br /> GGX PRIZE?<br /> 4 | First Word 34 | Highlighting the GGFA<br /> Advisory Board<br /> 6 | President's Letter<br /> 8 | The Wire 36 | Spotlight on S<a title="The VoicE Nov/Dec 2010 Issue page 1" href="http://viewer.zmags.com/publication/ac43b238?page=1"> The Voice The Official Magazine Of The gOld’s gyM</a> <a title="The VoicE Nov/Dec 2010 Issue page 2" href="http://viewer.zmags.com/publication/ac43b238?page=2"> Contents November/December 2010 FEATURES 18 | H</a> <a title="The VoicE Nov/Dec 2010 Issue page 3" href="http://viewer.zmags.com/publication/ac43b238?page=3"> © 2010 efi Sports Medicine / J31717 “...GOOD BUSI</a> <a title="The VoicE Nov/Dec 2010 Issue page 4" href="http://viewer.zmags.com/publication/ac43b238?page=4"> Fd irst Wor T he Sixth Annual </a> <a title="The VoicE Nov/Dec 2010 Issue page 5" href="http://viewer.zmags.com/publication/ac43b238?page=5"> EFT | SOFTWARE | MARKETING </a> <a title="The VoicE Nov/Dec 2010 Issue page 6" href="http://viewer.zmags.com/publication/ac43b238?page=6"> P resident's Letter Dear Fellow Franchisees</a> <a title="The VoicE Nov/Dec 2010 Issue page 7" href="http://viewer.zmags.com/publication/ac43b238?page=7"> GGFA and GGI worked very closely together on t</a> <a title="The VoicE Nov/Dec 2010 Issue page 8" href="http://viewer.zmags.com/publication/ac43b238?page=8"> T he Wire NEWS & ANNOUNCEMENTS FROM THE GGFA GG</a> <a title="The VoicE Nov/Dec 2010 Issue page 9" href="http://viewer.zmags.com/publication/ac43b238?page=9"> T he Wire “The Owners’ Conference is a unique e</a> <a title="The VoicE Nov/Dec 2010 Issue page 10" href="http://viewer.zmags.com/publication/ac43b238?page=10"> T he Wire 2010 Owners’ COnFerenCe drAwinG winner</a> <a title="The VoicE Nov/Dec 2010 Issue page 11" href="http://viewer.zmags.com/publication/ac43b238?page=11"> T he Wire Ancor Jessica Harris Golf basket - Ins</a> <a title="The VoicE Nov/Dec 2010 Issue page 12" href="http://viewer.zmags.com/publication/ac43b238?page=12"> T he Wire 2010 owners’ confer </a> <a title="The VoicE Nov/Dec 2010 Issue page 13" href="http://viewer.zmags.com/publication/ac43b238?page=13"> T he Wire ence new york, ny </a> <a title="The VoicE Nov/Dec 2010 Issue page 14" href="http://viewer.zmags.com/publication/ac43b238?page=14"> T he Wire </a> <a title="The VoicE Nov/Dec 2010 Issue page 15" href="http://viewer.zmags.com/publication/ac43b238?page=15"> T he Wire What's New for 2011? 1. $75,000 nation</a> <a title="The VoicE Nov/Dec 2010 Issue page 16" href="http://viewer.zmags.com/publication/ac43b238?page=16"> T he Wire webinAr eduCAtiOnAl series GGFA W HIG</a> <a title="The VoicE Nov/Dec 2010 Issue page 17" href="http://viewer.zmags.com/publication/ac43b238?page=17"> HAVE YOU HAD THE TRAINING EXPERIENCE? The Ste</a> <a title="The VoicE Nov/Dec 2010 Issue page 18" href="http://viewer.zmags.com/publication/ac43b238?page=18"> Hudson Valley Gold’s Gym Organizati</a> <a title="The VoicE Nov/Dec 2010 Issue page 19" href="http://viewer.zmags.com/publication/ac43b238?page=19"> History of Hudson Valley Gold’s Gym Organization </a> <a title="The VoicE Nov/Dec 2010 Issue page 20" href="http://viewer.zmags.com/publication/ac43b238?page=20"> HVGG Organization also boasts a team of more th</a> <a title="The VoicE Nov/Dec 2010 Issue page 21" href="http://viewer.zmags.com/publication/ac43b238?page=21"> • 1989: Gold’s Gym Poughkeepsie receives the “Out</a> <a title="The VoicE Nov/Dec 2010 Issue page 22" href="http://viewer.zmags.com/publication/ac43b238?page=22"> SO WHAT IS THE BIG DEAL ABOUT MEDAL</a> <a title="The VoicE Nov/Dec 2010 Issue page 23" href="http://viewer.zmags.com/publication/ac43b238?page=23"> TheVoicE | November/December 2010 23</a> <a title="The VoicE Nov/Dec 2010 Issue page 24" href="http://viewer.zmags.com/publication/ac43b238?page=24"> ers including Macy’s, Zappos.com, Intuit, ders</a> <a title="The VoicE Nov/Dec 2010 Issue page 25" href="http://viewer.zmags.com/publication/ac43b238?page=25"> hospitality and focus on </a> <a title="The VoicE Nov/Dec 2010 Issue page 26" href="http://viewer.zmags.com/publication/ac43b238?page=26"> 6Labor Strategies to OptimizeYour Business </a> <a title="The VoicE Nov/Dec 2010 Issue page 27" href="http://viewer.zmags.com/publication/ac43b238?page=27"> Full Think full service is a thing of the past? </a> <a title="The VoicE Nov/Dec 2010 Issue page 28" href="http://viewer.zmags.com/publication/ac43b238?page=28"> themselves. Once you determine what your operatio</a> <a title="The VoicE Nov/Dec 2010 Issue page 29" href="http://viewer.zmags.com/publication/ac43b238?page=29"> employee can support the front desk for the peak </a> <a title="The VoicE Nov/Dec 2010 Issue page 30" href="http://viewer.zmags.com/publication/ac43b238?page=30"> What is the size of Your GGX Prize? </a> <a title="The VoicE Nov/Dec 2010 Issue page 31" href="http://viewer.zmags.com/publication/ac43b238?page=31"> great GGX … and that group exercise is per- haps </a> <a title="The VoicE Nov/Dec 2010 Issue page 32" href="http://viewer.zmags.com/publication/ac43b238?page=32"> what will be attractive to your current mem- bers</a> <a title="The VoicE Nov/Dec 2010 Issue page 33" href="http://viewer.zmags.com/publication/ac43b238?page=33"> may be studying Phys Ed at the local univer- sity</a> <a title="The VoicE Nov/Dec 2010 Issue page 34" href="http://viewer.zmags.com/publication/ac43b238?page=34"> highlighting T he GGFA Advisory Board The GGFA</a> <a title="The VoicE Nov/Dec 2010 Issue page 35" href="http://viewer.zmags.com/publication/ac43b238?page=35"> Meet John Hamilton, Gold’s Gym Redmond, IssaQuah,</a> <a title="The VoicE Nov/Dec 2010 Issue page 36" href="http://viewer.zmags.com/publication/ac43b238?page=36"> S potlight on Suppliers MEET RONALD RICE, PRESIDE</a> <a title="The VoicE Nov/Dec 2010 Issue page 37" href="http://viewer.zmags.com/publication/ac43b238?page=37"> BE BRAVE. Leave doubt and fear at the starting li</a>