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<br /> SEPTEMBER 2013<br /> Spot the<br /> difference<br /> Is behaviour detection the best<br /> defence against terrorists?<br /> LIQUIDS<br /> SCREENING<br /> Are EU airports<br /> ready for the lifting<br /> of restrictions on<br /> liquids, aerosols<br /> and gels?<br /> ADVERTISING PULKOVO<br /> How interactive St Petersburg’s<br /> experiences new terminal<br /> and sponsorship prepares for<br /> campaigns can its December<br /> benefit both opening<br /> airport and brand<br /> www.passengerterminaltoday.com<br /> Authenticating<br /> ing<br /> passengers'<br /> identities<br /> Innovative identity solutions that can<br /> transform your business<br /> 3M Identity Management offers biometric and document<br /> authentication solutions designed to help safeguard airport<br /> security and automate the passenger process.<br /> Your organization will be able to:<br /> • <a title="Passenger Terminal World - September 2013 page 1" href="http://viewer.zmags.com/publication/adc7d37c?page=1"> SEPTEMBER 2013 Spot the difference Is behaviour </a> <a title="Passenger Terminal World - September 2013 page 2" href="http://viewer.zmags.com/publication/adc7d37c?page=2"> Authenticating ing passengers' identities Innov</a> <a title="Passenger Terminal World - September 2013 page 3" href="http://viewer.zmags.com/publication/adc7d37c?page=3"> COVER STORY 18 On your best behaviour </a> <a title="Passenger Terminal World - September 2013 page 4" href="http://viewer.zmags.com/publication/adc7d37c?page=4"> 02 In this issue… REGULARS 69 Now arriving </a> <a title="Passenger Terminal World - September 2013 page 5" href="http://viewer.zmags.com/publication/adc7d37c?page=5"> </a> <a title="Passenger Terminal World - September 2013 page 6" href="http://viewer.zmags.com/publication/adc7d37c?page=6"> 04 SAN DIEGO INTERNATIONAL green milestone Histo</a> <a title="Passenger Terminal World - September 2013 page 7" href="http://viewer.zmags.com/publication/adc7d37c?page=7"> SAN DIEGO INTERNATIONAL 05 Concessions Sunset C</a> <a title="Passenger Terminal World - September 2013 page 8" href="http://viewer.zmags.com/publication/adc7d37c?page=8"> 06 RETAIL CONCESSIONS The pop-up concessions at</a> <a title="Passenger Terminal World - September 2013 page 9" href="http://viewer.zmags.com/publication/adc7d37c?page=9"> THE </a> <a title="Passenger Terminal World - September 2013 page 10" href="http://viewer.zmags.com/publication/adc7d37c?page=10"> 08 SUSTAINABLE DESIGN little rock star The first</a> <a title="Passenger Terminal World - September 2013 page 11" href="http://viewer.zmags.com/publication/adc7d37c?page=11"> Speaking Opportunities - Call for Papers - Ends 1</a> <a title="Passenger Terminal World - September 2013 page 12" href="http://viewer.zmags.com/publication/adc7d37c?page=12"> </a> <a title="Passenger Terminal World - September 2013 page 13" href="http://viewer.zmags.com/publication/adc7d37c?page=13"> “ We have a number of objectives to achieve by at</a> <a title="Passenger Terminal World - September 2013 page 14" href="http://viewer.zmags.com/publication/adc7d37c?page=14"> 12 PULKOVO AIRPORT HAZEL KING n for russia wit</a> <a title="Passenger Terminal World - September 2013 page 15" href="http://viewer.zmags.com/publication/adc7d37c?page=15"> Design elements The retail space at Pulkovo Airpo</a> <a title="Passenger Terminal World - September 2013 page 16" href="http://viewer.zmags.com/publication/adc7d37c?page=16"> Total Airport Solutions Strategy - Planning - Des</a> <a title="Passenger Terminal World - September 2013 page 17" href="http://viewer.zmags.com/publication/adc7d37c?page=17"> We started work on getting the BREEAM cer</a> <a title="Passenger Terminal World - September 2013 page 18" href="http://viewer.zmags.com/publication/adc7d37c?page=18"> 16 PULKOVO AIRPORT we have set; we haven't sta</a> <a title="Passenger Terminal World - September 2013 page 19" href="http://viewer.zmags.com/publication/adc7d37c?page=19"> BAGGAGE HANDLING SOLUTIONS </a> <a title="Passenger Terminal World - September 2013 page 20" href="http://viewer.zmags.com/publication/adc7d37c?page=20"> 18 BEHAVIOUR DETECTION MARK BROADBENT n </a> <a title="Passenger Terminal World - September 2013 page 21" href="http://viewer.zmags.com/publication/adc7d37c?page=21"> BEHAVIOUR DETECTION 19 Illustration by Vince Ray</a> <a title="Passenger Terminal World - September 2013 page 22" href="http://viewer.zmags.com/publication/adc7d37c?page=22"> Delivering Excellence Since 1959 Jetway Systems® </a> <a title="Passenger Terminal World - September 2013 page 23" href="http://viewer.zmags.com/publication/adc7d37c?page=23"> Michael Berk, director of Canadian security c</a> <a title="Passenger Terminal World - September 2013 page 24" href="http://viewer.zmags.com/publication/adc7d37c?page=24"> 22 BEHAVIOUR DETECTION of behaviour” and to en</a> <a title="Passenger Terminal World - September 2013 page 25" href="http://viewer.zmags.com/publication/adc7d37c?page=25"> </a> <a title="Passenger Terminal World - September 2013 page 26" href="http://viewer.zmags.com/publication/adc7d37c?page=26"> 24 SPONSORSHIP AND ADVERTISING PETE ROYTHORNE n </a> <a title="Passenger Terminal World - September 2013 page 27" href="http://viewer.zmags.com/publication/adc7d37c?page=27"> passenger experience and bring back the romance a</a> <a title="Passenger Terminal World - September 2013 page 28" href="http://viewer.zmags.com/publication/adc7d37c?page=28"> 26 SPONSORSHIP AND ADVERTISING “We need to look </a> <a title="Passenger Terminal World - September 2013 page 29" href="http://viewer.zmags.com/publication/adc7d37c?page=29"> SOME THINK AIRPORT EFFICIENCY HAS REACHED ITS LIM</a> <a title="Passenger Terminal World - September 2013 page 30" href="http://viewer.zmags.com/publication/adc7d37c?page=30"> KL International Airport, Malaysia • Suvarnabhu</a> <a title="Passenger Terminal World - September 2013 page 31" href="http://viewer.zmags.com/publication/adc7d37c?page=31"> SPONSORSHIP AND ADVERTISING 29 </a> <a title="Passenger Terminal World - September 2013 page 32" href="http://viewer.zmags.com/publication/adc7d37c?page=32"> 30 SPONSORSHIP AND ADVERTISING Top 5 to no deve a</a> <a title="Passenger Terminal World - September 2013 page 33" href="http://viewer.zmags.com/publication/adc7d37c?page=33"> READY FOR TAKE OFF WAnzl | Airport + SeCurity So</a> <a title="Passenger Terminal World - September 2013 page 34" href="http://viewer.zmags.com/publication/adc7d37c?page=34"> 32 LIQUIDS, AEROSOLS AND GELS HELEN NORMAN n </a> <a title="Passenger Terminal World - September 2013 page 35" href="http://viewer.zmags.com/publication/adc7d37c?page=35"> LIQUIDS, AEROSOLS AND GELS 33 Illustration by Le</a> <a title="Passenger Terminal World - September 2013 page 36" href="http://viewer.zmags.com/publication/adc7d37c?page=36"> Design and Auxiliary equipment: After-Sa</a> <a title="Passenger Terminal World - September 2013 page 37" href="http://viewer.zmags.com/publication/adc7d37c?page=37"> LIQUIDS, AEROSOLS AND GELS 35 “With this p</a> <a title="Passenger Terminal World - September 2013 page 38" href="http://viewer.zmags.com/publication/adc7d37c?page=38"> 36 LIQUIDS, AEROSOLS AND GELS According to</a> <a title="Passenger Terminal World - September 2013 page 39" href="http://viewer.zmags.com/publication/adc7d37c?page=39"> The nexT generaTion of eDS iS her</a> <a title="Passenger Terminal World - September 2013 page 40" href="http://viewer.zmags.com/publication/adc7d37c?page=40"> 38 BORDER CONTROL PAUL WILLIS n stuck in transi</a> <a title="Passenger Terminal World - September 2013 page 41" href="http://viewer.zmags.com/publication/adc7d37c?page=41"> BORDER CONTROL 39 The recent case of the US wh</a> <a title="Passenger Terminal World - September 2013 page 42" href="http://viewer.zmags.com/publication/adc7d37c?page=42"> EMBARKmobile Increased </a> <a title="Passenger Terminal World - September 2013 page 43" href="http://viewer.zmags.com/publication/adc7d37c?page=43"> Documentary-maker </a> <a title="Passenger Terminal World - September 2013 page 44" href="http://viewer.zmags.com/publication/adc7d37c?page=44"> 42 BORDER CONTROL government that </a> <a title="Passenger Terminal World - September 2013 page 45" href="http://viewer.zmags.com/publication/adc7d37c?page=45"> The Airport Simulation Solution Optimise Investm</a> <a title="Passenger Terminal World - September 2013 page 46" href="http://viewer.zmags.com/publication/adc7d37c?page=46"> 44 SIMULATION HELEN NORMAN ■ copy cats Gatwick A</a> <a title="Passenger Terminal World - September 2013 page 47" href="http://viewer.zmags.com/publication/adc7d37c?page=47"> SIMULATION 45 In March, Emirates' A380 was t</a> <a title="Passenger Terminal World - September 2013 page 48" href="http://viewer.zmags.com/publication/adc7d37c?page=48"> 46 SIMULATION “Tha</a> <a title="Passenger Terminal World - September 2013 page 49" href="http://viewer.zmags.com/publication/adc7d37c?page=49"> </a> <a title="Passenger Terminal World - September 2013 page 50" href="http://viewer.zmags.com/publication/adc7d37c?page=50"> Charles de Gaulle Airport, Paris/ France </a> <a title="Passenger Terminal World - September 2013 page 51" href="http://viewer.zmags.com/publication/adc7d37c?page=51"> DESIGN AND TECHNOLOGY 49 light work A new c</a> <a title="Passenger Terminal World - September 2013 page 52" href="http://viewer.zmags.com/publication/adc7d37c?page=52"> 50 DESIGN AND TECHNOLOGY trial and error Co</a> <a title="Passenger Terminal World - September 2013 page 53" href="http://viewer.zmags.com/publication/adc7d37c?page=53"> DESIGN AND TECHNOLOGY 51 RIGHT: The C</a> <a title="Passenger Terminal World - September 2013 page 54" href="http://viewer.zmags.com/publication/adc7d37c?page=54"> 52 DESIGN AND TECHNOLOGY language woes Maki</a> <a title="Passenger Terminal World - September 2013 page 55" href="http://viewer.zmags.com/publication/adc7d37c?page=55"> DESIGN AND TECHNOLOGY 53 </a> <a title="Passenger Terminal World - September 2013 page 56" href="http://viewer.zmags.com/publication/adc7d37c?page=56"> 54 DESIGN AND TECHNOLOGY evolve and survive </a> <a title="Passenger Terminal World - September 2013 page 57" href="http://viewer.zmags.com/publication/adc7d37c?page=57"> DESIGN AND TECHNOLOGY 55 LEFT: T</a> <a title="Passenger Terminal World - September 2013 page 58" href="http://viewer.zmags.com/publication/adc7d37c?page=58"> 56 DESIGN AND TECHNOLOGY green machine Rubb</a> <a title="Passenger Terminal World - September 2013 page 59" href="http://viewer.zmags.com/publication/adc7d37c?page=59"> DESIGN AND TECHNOLOGY 57 improve</a> <a title="Passenger Terminal World - September 2013 page 60" href="http://viewer.zmags.com/publication/adc7d37c?page=60"> 58 DESIGN AND TECHNOLOGY the proof is in the</a> <a title="Passenger Terminal World - September 2013 page 61" href="http://viewer.zmags.com/publication/adc7d37c?page=61"> DESIGN AND TECHNOLOGY 59 </a> <a title="Passenger Terminal World - September 2013 page 62" href="http://viewer.zmags.com/publication/adc7d37c?page=62"> 60 DESIGN AND TECHNOLOGY journey of the futu</a> <a title="Passenger Terminal World - September 2013 page 63" href="http://viewer.zmags.com/publication/adc7d37c?page=63"> DESIGN AND TECHNOLOGY 61 image makeover Pri</a> <a title="Passenger Terminal World - September 2013 page 64" href="http://viewer.zmags.com/publication/adc7d37c?page=64"> 62 DESIGN AND TECHNOLOGY quick thinking As </a> <a title="Passenger Terminal World - September 2013 page 65" href="http://viewer.zmags.com/publication/adc7d37c?page=65"> DESIGN AND TECHNOLOGY 63 help yourself Self</a> <a title="Passenger Terminal World - September 2013 page 66" href="http://viewer.zmags.com/publication/adc7d37c?page=66"> 64 DESIGN AND TECHNOLOGY helping hand The u</a> <a title="Passenger Terminal World - September 2013 page 67" href="http://viewer.zmags.com/publication/adc7d37c?page=67"> FROM THE PUBLISHER OF PASSENGER TERMINAL WORLD MA</a> <a title="Passenger Terminal World - September 2013 page 68" href="http://viewer.zmags.com/publication/adc7d37c?page=68"> 66 DESIGN AND TECHNOLOGY all aboard One boa</a> <a title="Passenger Terminal World - September 2013 page 69" href="http://viewer.zmags.com/publication/adc7d37c?page=69"> FROM THE PUBLISHER OF PASSENGER TERMINAL WORLD MA</a> <a title="Passenger Terminal World - September 2013 page 70" href="http://viewer.zmags.com/publication/adc7d37c?page=70"> Security at a Global Crossroads Ide</a> <a title="Passenger Terminal World - September 2013 page 71" href="http://viewer.zmags.com/publication/adc7d37c?page=71"> NOW ARRIVING 69 Better options for check-in Th</a> <a title="Passenger Terminal World - September 2013 page 72" href="http://viewer.zmags.com/publication/adc7d37c?page=72"> to interact with customers in various countries a</a> <a title="Passenger Terminal World - September 2013 page 73" href="http://viewer.zmags.com/publication/adc7d37c?page=73"> NOW ARRIVING 71 Lifestyle seating solutions Nuru</a> <a title="Passenger Terminal World - September 2013 page 74" href="http://viewer.zmags.com/publication/adc7d37c?page=74"> 72 BACKCHAT detect & protect Passenger Terminal W</a> <a title="Passenger Terminal World - September 2013 page 75" href="http://viewer.zmags.com/publication/adc7d37c?page=75"> And now, th</a> <a title="Passenger Terminal World - September 2013 page 76" href="http://viewer.zmags.com/publication/adc7d37c?page=76"> WHERE NONSTOP SCREENING REALLY MATTERS </a>