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<br /> <br /> MAY 2014 PULSE.EXPERIENCEISPA.COM<br /> Health<br /> &<br /> Tourism<br /> Passport to<br /> Global Spa<br /> Opportunities<br /> ®<br /> <br /> ··<br /> FROM YOUR<br /> CHAIRMAN<br /> B<br /> oy, what a great year it has been so far for the<br /> ISPA Board and the ISPA community! The first<br /> half of my year was spent traveling for work,<br /> home and ISPA. Much like the contrasting weather pat-<br /> terns that caught the world by surprise (think: record<br /> heat at the Winter Olympics in Sochi, Russia), my<br /> travels were also a journey of dichotomy. One surpris-<br /> ing di<a title="Pulse May 2014 page 1" href="http://viewer.zmags.com/publication/b093b838?page=1"> </a> <a title="Pulse May 2014 page 2" href="http://viewer.zmags.com/publication/b093b838?page=2"> MAY 2014 PULSE.EXPERIENCEISPA.COM He</a> <a title="Pulse May 2014 page 3" href="http://viewer.zmags.com/publication/b093b838?page=3"> </a> <a title="Pulse May 2014 page 4" href="http://viewer.zmags.com/publication/b093b838?page=4"> ··</a> <a title="Pulse May 2014 page 5" href="http://viewer.zmags.com/publication/b093b838?page=5"> FROM YOUR CHAIRMAN B </a> <a title="Pulse May 2014 page 6" href="http://viewer.zmags.com/publication/b093b838?page=6"> </a> <a title="Pulse May 2014 page 7" href="http://viewer.zmags.com/publication/b093b838?page=7"> PULSE The Magazine for the Spa Professional </a> <a title="Pulse May 2014 page 8" href="http://viewer.zmags.com/publication/b093b838?page=8"> </a> <a title="Pulse May 2014 page 9" href="http://viewer.zmags.com/publication/b093b838?page=9"> ? PULSE PREVIEW What we're brewing… Let your cr</a> <a title="Pulse May 2014 page 10" href="http://viewer.zmags.com/publication/b093b838?page=10"> </a> <a title="Pulse May 2014 page 11" href="http://viewer.zmags.com/publication/b093b838?page=11"> PULSEMay2014 VOLUME 24 ISSUE 3 The Road</a> <a title="Pulse May 2014 page 12" href="http://viewer.zmags.com/publication/b093b838?page=12"> </a> <a title="Pulse May 2014 page 13" href="http://viewer.zmags.com/publication/b093b838?page=13"> pulse.experienceispa.com IN EVERY ISSUE 2 </a> <a title="Pulse May 2014 page 14" href="http://viewer.zmags.com/publication/b093b838?page=14"> </a> <a title="Pulse May 2014 page 15" href="http://viewer.zmags.com/publication/b093b838?page=15"> PULSE POINTS International Tourism at an Al</a> <a title="Pulse May 2014 page 16" href="http://viewer.zmags.com/publication/b093b838?page=16"> Google Travel Research Stresses Connectivity G </a> <a title="Pulse May 2014 page 17" href="http://viewer.zmags.com/publication/b093b838?page=17"> MEMBER PROFILE MUKUL SPA Helping Promote Nicar</a> <a title="Pulse May 2014 page 18" href="http://viewer.zmags.com/publication/b093b838?page=18"> Nicaragua's natural landscape, such as the Guacal</a> <a title="Pulse May 2014 page 19" href="http://viewer.zmags.com/publication/b093b838?page=19"> MEMBER PROFILE </a> <a title="Pulse May 2014 page 20" href="http://viewer.zmags.com/publication/b093b838?page=20"> </a> <a title="Pulse May 2014 page 21" href="http://viewer.zmags.com/publication/b093b838?page=21"> MEMBER PROFILE (CONTINUED FROM PAGE 16) “Nicar</a> <a title="Pulse May 2014 page 22" href="http://viewer.zmags.com/publication/b093b838?page=22"> </a> <a title="Pulse May 2014 page 23" href="http://viewer.zmags.com/publication/b093b838?page=23"> MEMBER NEWS B Y TA R A S A L A H E L D I N </a> <a title="Pulse May 2014 page 24" href="http://viewer.zmags.com/publication/b093b838?page=24"> GIVING BACK emerginC, of New York, New York,</a> <a title="Pulse May 2014 page 25" href="http://viewer.zmags.com/publication/b093b838?page=25"> SEE + BE SEEN F OR THE HAPPENING CROWD, it's </a> <a title="Pulse May 2014 page 26" href="http://viewer.zmags.com/publication/b093b838?page=26"> PAINT THE TOWN RED. Executives from Elizabeth Ard</a> <a title="Pulse May 2014 page 27" href="http://viewer.zmags.com/publication/b093b838?page=27"> CONVERSATIONS WITH MICHELLE GRANT BY MAE MAÑA</a> <a title="Pulse May 2014 page 28" href="http://viewer.zmags.com/publication/b093b838?page=28"> “A niche area is new nutri- genomic clinics as te</a> <a title="Pulse May 2014 page 29" href="http://viewer.zmags.com/publication/b093b838?page=29"> The Road to Health and Wellness Tourism I 2</a> <a title="Pulse May 2014 page 30" href="http://viewer.zmags.com/publication/b093b838?page=30"> Australia TRENDS: Australia is a relatively expen</a> <a title="Pulse May 2014 page 31" href="http://viewer.zmags.com/publication/b093b838?page=31"> Canada TRENDS: Heightened consumer confidence sin</a> <a title="Pulse May 2014 page 32" href="http://viewer.zmags.com/publication/b093b838?page=32"> France TRENDS: According to recent surveys, nearl</a> <a title="Pulse May 2014 page 33" href="http://viewer.zmags.com/publication/b093b838?page=33"> Mexico TRENDS: Deal-of-the-day websites gained po</a> <a title="Pulse May 2014 page 34" href="http://viewer.zmags.com/publication/b093b838?page=34"> United Kingdom TRENDS: Growth in medical tourism </a> <a title="Pulse May 2014 page 35" href="http://viewer.zmags.com/publication/b093b838?page=35"> MEDICAL SPA Leading Tourists at the Crossroads</a> <a title="Pulse May 2014 page 36" href="http://viewer.zmags.com/publication/b093b838?page=36"> “Guests come to us seeking wellness— that unique </a> <a title="Pulse May 2014 page 37" href="http://viewer.zmags.com/publication/b093b838?page=37"> In contrast, Sanctuary Body Spa's unique loc</a> <a title="Pulse May 2014 page 38" href="http://viewer.zmags.com/publication/b093b838?page=38"> Medical Spas: A Market Analysis “Obstacles that </a> <a title="Pulse May 2014 page 39" href="http://viewer.zmags.com/publication/b093b838?page=39"> Elena Bogacheva · President </a> <a title="Pulse May 2014 page 40" href="http://viewer.zmags.com/publication/b093b838?page=40"> ARGENTINA: Aligning with Tourism According to Gus</a> <a title="Pulse May 2014 page 41" href="http://viewer.zmags.com/publication/b093b838?page=41"> Left: Pacific Spa's treatment room. Below: Kurote</a> <a title="Pulse May 2014 page 42" href="http://viewer.zmags.com/publication/b093b838?page=42"> </a> <a title="Pulse May 2014 page 43" href="http://viewer.zmags.com/publication/b093b838?page=43"> A SNAPSHOT OF SPA DESTINATIONS ACROSS THE GLOBE </a> <a title="Pulse May 2014 page 44" href="http://viewer.zmags.com/publication/b093b838?page=44"> </a> <a title="Pulse May 2014 page 45" href="http://viewer.zmags.com/publication/b093b838?page=45"> SERVINGLOCAL FLAVOR UP THE Treatments That Featur</a> <a title="Pulse May 2014 page 46" href="http://viewer.zmags.com/publication/b093b838?page=46"> explains Alejandro Gomez, spa supervisor. “Many o</a> <a title="Pulse May 2014 page 47" href="http://viewer.zmags.com/publication/b093b838?page=47"> Ojo Caliente Mineral Springs Resort and Spa </a> <a title="Pulse May 2014 page 48" href="http://viewer.zmags.com/publication/b093b838?page=48"> Sense, A Rosewood Spa at Little Dix Bay </a> <a title="Pulse May 2014 page 49" href="http://viewer.zmags.com/publication/b093b838?page=49"> Time-Deprived& Always Connected Meeting the Need</a> <a title="Pulse May 2014 page 50" href="http://viewer.zmags.com/publication/b093b838?page=50"> “Speed of access and booking is key—mobile users </a> <a title="Pulse May 2014 page 51" href="http://viewer.zmags.com/publication/b093b838?page=51"> “It is critical that we start and end our service</a> <a title="Pulse May 2014 page 52" href="http://viewer.zmags.com/publication/b093b838?page=52"> INTHELOOP with the </a> <a title="Pulse May 2014 page 53" href="http://viewer.zmags.com/publication/b093b838?page=53"> ASK THE EXPERT ANDY MOLINSKY BY MAE MAÑACAP-JOH</a> <a title="Pulse May 2014 page 54" href="http://viewer.zmags.com/publication/b093b838?page=54"> CASE STUDY Six Dimensions of Behavior In Global </a> <a title="Pulse May 2014 page 55" href="http://viewer.zmags.com/publication/b093b838?page=55"> CONFERENCE & EVENTS REGISTER AND BOOK Your H</a> <a title="Pulse May 2014 page 56" href="http://viewer.zmags.com/publication/b093b838?page=56"> </a> <a title="Pulse May 2014 page 57" href="http://viewer.zmags.com/publication/b093b838?page=57"> LIVINGTHESPALIFESTYLE What does living the</a> <a title="Pulse May 2014 page 58" href="http://viewer.zmags.com/publication/b093b838?page=58"> Special Pulse Advertising Supplement</a> <a title="Pulse May 2014 page 59" href="http://viewer.zmags.com/publication/b093b838?page=59"> A modern traveler's adventure begins long </a> <a title="Pulse May 2014 page 60" href="http://viewer.zmags.com/publication/b093b838?page=60"> Éminence Organic Skin Care 1.888.747.6342 | em</a> <a title="Pulse May 2014 page 61" href="http://viewer.zmags.com/publication/b093b838?page=61"> Haiku 1.206.957.6819 | haikubags.com Why is y</a> <a title="Pulse May 2014 page 62" href="http://viewer.zmags.com/publication/b093b838?page=62"> Inis the Energy of the Sea - Fragrances o</a> <a title="Pulse May 2014 page 63" href="http://viewer.zmags.com/publication/b093b838?page=63"> Petalwell 353.599.143333 | petalwell.com Why i</a> <a title="Pulse May 2014 page 64" href="http://viewer.zmags.com/publication/b093b838?page=64"> </a> <a title="Pulse May 2014 page 65" href="http://viewer.zmags.com/publication/b093b838?page=65"> 2014 ISPA CONFERENCE & EXPO SPONSORS Let's</a> <a title="Pulse May 2014 page 66" href="http://viewer.zmags.com/publication/b093b838?page=66"> Our Biggest Thank You to All Sponsors! T </a> <a title="Pulse May 2014 page 67" href="http://viewer.zmags.com/publication/b093b838?page=67"> ISPA FOUNDATION PHOTO BY PROSHOTS EVENT PHOTOGRA</a> <a title="Pulse May 2014 page 68" href="http://viewer.zmags.com/publication/b093b838?page=68"> ISPA NEWS BY TOWNSLEY MINTON ISPA Membership</a> <a title="Pulse May 2014 page 69" href="http://viewer.zmags.com/publication/b093b838?page=69"> PRODUCT SPOTLIGHT 7 ONTHE Always on the </a> <a title="Pulse May 2014 page 70" href="http://viewer.zmags.com/publication/b093b838?page=70"> T rying to stay on top of the latest </a> <a title="Pulse May 2014 page 71" href="http://viewer.zmags.com/publication/b093b838?page=71"> CALENDAR MAY 2014 May is... National Osteoporosi</a> <a title="Pulse May 2014 page 72" href="http://viewer.zmags.com/publication/b093b838?page=72"> ISPAProudly serving ISPA and the STAFFISPA Founda</a> <a title="Pulse May 2014 page 73" href="http://viewer.zmags.com/publication/b093b838?page=73"> NEW MEMBERS members to the ISPA community: </a> <a title="Pulse May 2014 page 74" href="http://viewer.zmags.com/publication/b093b838?page=74"> SOCIAL CONNECTIONS 1 Like a true commu</a> <a title="Pulse May 2014 page 75" href="http://viewer.zmags.com/publication/b093b838?page=75"> ENDNOTESI sn't it interesting how, despite </a> <a title="Pulse May 2014 page 76" href="http://viewer.zmags.com/publication/b093b838?page=76"> </a> <a title="Pulse May 2014 page 77" href="http://viewer.zmags.com/publication/b093b838?page=77"> </a> <a title="Pulse May 2014 page 78" href="http://viewer.zmags.com/publication/b093b838?page=78"> </a> <a title="Pulse May 2014 page 79" href="http://viewer.zmags.com/publication/b093b838?page=79"> </a> <a title="Pulse May 2014 page 80" href="http://viewer.zmags.com/publication/b093b838?page=80"> </a> <a title="Pulse May 2014 page 81" href="http://viewer.zmags.com/publication/b093b838?page=81"> </a> <a title="Pulse May 2014 page 82" href="http://viewer.zmags.com/publication/b093b838?page=82"> </a> <a title="Pulse May 2014 page 83" href="http://viewer.zmags.com/publication/b093b838?page=83"> </a> <a title="Pulse May 2014 page 84" href="http://viewer.zmags.com/publication/b093b838?page=84"> </a> <a title="Pulse May 2014 page 85" href="http://viewer.zmags.com/publication/b093b838?page=85"> </a>