<br />
Quality of Work-Life<br />
Drivers for Frontline<br />
Manufacturing Employees:<br />
A Joint Study from Sodexo<br />
and Bradley University<br />
Rachel S. Permuth, PhD, MSPH, National Director of Research, Sodexo<br />
Dawn Roberts, PhD, Professor of Psychology, Bradley University<br />
INTRODUCTION<br />
In manufacturing, the quality of the frontline employee’s<br />
work-life is rarely studied. Most research on this population<br />
focuses on increasing the quantity and quality of their<br />
production efforts, rather than improving their workplace<br />
experiences. These two issues are not mutually exclusive.<br />
Rather, a happy and healthy workforce is a key ingredient<br />
to a successful enterprise. Thus, the primary purpose of<br />
this study was to explore what factors color the frontline<br />
employee’s impressions of his or her work experiences<br />
(“Quality of Work-life” or QWL).<br />
RESEARCH QUESTION<br />
What work-related factors d<a title="Quality of Work Life Drivers page 1" href="http://viewer.zmags.com/publication/b0a5d1f8?page=1"> Quality of Work-Life Drivers for Frontline Manufa</a>
<a title="Quality of Work Life Drivers page 2" href="http://viewer.zmags.com/publication/b0a5d1f8?page=2"> INTRODUCTION In manufacturing, the quality of the</a>
<a title="Quality of Work Life Drivers page 3" href="http://viewer.zmags.com/publication/b0a5d1f8?page=3"> 2) Workplace Relationships Two primary types of r</a>
<a title="Quality of Work Life Drivers page 4" href="http://viewer.zmags.com/publication/b0a5d1f8?page=4"> Nearly every respondent indicated that the abilit</a>
<a title="Quality of Work Life Drivers page 5" href="http://viewer.zmags.com/publication/b0a5d1f8?page=5"> APPENDIX A Individual Questions Question 1:</a>
<a title="Quality of Work Life Drivers page 6" href="http://viewer.zmags.com/publication/b0a5d1f8?page=6"> Question 4: Can you tell me about safety at your </a>
<a title="Quality of Work Life Drivers page 7" href="http://viewer.zmags.com/publication/b0a5d1f8?page=7"> In addition, people reported the following: </a>
<a title="Quality of Work Life Drivers page 8" href="http://viewer.zmags.com/publication/b0a5d1f8?page=8"> REFERENCES 1. International Labor Organization</a>