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Best regards
Zmags
The Power of Positive Online Reviews x Tools to Increase Productivity x Five-Star Sponsor Spotlight: American Pest
Convenience is King x Demographic Trends Changing Property Management
www.pma-dc.org • www.bestapartmentsindc.com
info@brotherspaving.com
YOUR
COMPLETE
PAVING &
CONCRETE
PARTNER
At Brothers, we do more than
offer excellent work, we PARTNER
with you to service the people in
your community.
Paul Battista, CEO/Founder
2 www.pma-dc.org www.bestapartmentsindc.com
PRESIDENT’S MESSAGE
Exceeding Expectations
Toni R. Harris, CPM®
Frankly, we did not know what to expect when PMA
decided to set sail August 15. It was a last-minute addition
to the Association’s calendar, and it t
The Power of Positive Online Reviews x Tools to I
info@brotherspaving.com YOUR COM
PRESIDENT’S MESSAGE Exceeding Expectations T
10"h x AD SIZE: 7.5"w AD FOR P.C. RICHARD BUILDER
The Buzz Use Constructive Criticism To Spur Creat
Fall Festival Alert! Fall Festival Alert! Fall
Fortune Teller Sponsors Knock (www.kno
Bid High to Benefit a Good Cause At the Fall F
Wine, Beer and Spirits • Liquor Basket (Hawkins
Welcome New Members The following is a list of co
Operations Corner Five Common Mistakes in Change-
17th Annual Maintenance Summit
your vendors meet the requirements of your manage
PMA Calendar Human Resources Council Roundtable
Use Constructive Criticism To Spur Creativity
suggestions to overcome or avoid the identified c
The Power of Positive Online Reviews When it c
Tom’s Blog Opportunity Lost We had the good fort
Marketing and Advertising Excellence Awards Honor
• Promotional Item: Best content, design and ov
SEPTEMBER 2019 | BULLETIN 21
August Photo Gallery Potomac River Cruise Photos
Sharon Tagoe (Rainbow International of Oxon-Hill)
Empathy Is Underrated Bernadette Jiwy had anot
2019 PACE Awards Ceremony The Property Manageme
Charging Station Sponsor $2,000 (Exclusive) •
Demographic Trends Likely to Affect Development a
previous generations at the same age, roughly a q
Leasing Professional Awards Deadline Extended to
Five-Star Sponsor Spotlight Smart choices are
originate and explain the level of activity and d
Committee Corner The following is a short recap o
Summer Classic Committee The Summer Classic Commi
Marketing Council The Council extended the 2019 L
Convenience is King Two iconic retail brands d
Poor financial management and inconsistent custom
Get into a New York State of Mind at the Holiday
Washington, DC Downtown Hotel for Saturday, Decem
PMA’s 2019 Five-Star Sponsors ASPHALT &
THE PROPERTY MANAGEMENT STAFFING SPECIALISTS www