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<br /> www.passengerterminaltoday.com SEPTEMBER 200190 Interviews<br /> Vincent Kwaks<br /> Frank Klöckl<br /> Roger Wylie<br /> John Lee<br /> Alaistair Deacon<br /> Matthew Murphy<br /> Stefan Aust<br /> Yeo Kia Thye<br /> David Dodds<br /> Money<br /> matters<br /> Creative ideas for raising<br /> non-aviation revenue<br /> Ground<br /> safety<br /> Four areas of development for<br /> the latest security technology<br /> Simulation<br /> Planning for expected<br /> passenger behaviour<br /> (TCPMHWTV#KTRQTV 6QRQHVJG*WDU<br /> 2TQHGUUKQPCNCKTRQTVOCPCIGOGPVOCFGD[(TCRQTV<br /> 5OQQVJTWPPKPIQRGTCVKQPUHTQOVJGOQOGPVQHNCPFKPIWPVKNVCMGQHHCICKPsVJCVoU(TCRQTVoUEQO<br /> OKVOGPV1WTGZRGTVUFGNKXGTVJGEQORNGVGTCPIGQHCKTRQTVUGTXKEGUCPFQHHGTEWUVQOK\GFUQNWVKQPU<br /> HQTCP[CKTNKPGTGSWKTGOGPV9KVJUGCONGUUKPVGTNQEMKPIRTQEGUUGUYGQRVKOK\GVWTPCTQWPFVKOGU<br /> CPFGPUWTGCJKIJFGITGGQHȩGZKDKNKV[HQTVJGPWOGTQWUCKTNKPGUUGTXKPI(4#6JKUKUJQYYGIWCTCP<br /> VGGVJGJKIJGUVNGXGNQH<a title="Passenger Terminal World September 2010 page 1" href="http://viewer.zmags.com/publication/b8a5deab?page=1"> www.passengerterminaltoday.com SEPTEMBER 200190 </a> <a title="Passenger Terminal World September 2010 page 2" href="http://viewer.zmags.com/publication/b8a5deab?page=2"> (TCPMHWTV#KTRQTV 6QRQHVJG*WDU 2TQHGUUKQPCNCKTRQTV</a> <a title="Passenger Terminal World September 2010 page 3" href="http://viewer.zmags.com/publication/b8a5deab?page=3"> CONTE NTS 1 GROUND SAFETY 24 Cover story Ai</a> <a title="Passenger Terminal World September 2010 page 4" href="http://viewer.zmags.com/publication/b8a5deab?page=4"> Global Managed IT Services for Airport and Airl</a> <a title="Passenger Terminal World September 2010 page 5" href="http://viewer.zmags.com/publication/b8a5deab?page=5"> Products & services 58 Hands-free Handling 60 </a> <a title="Passenger Terminal World September 2010 page 6" href="http://viewer.zmags.com/publication/b8a5deab?page=6"> 4 WHAT'S NEW? NEWS INDUSTRY | FINANCE | TECHNOLOG</a> <a title="Passenger Terminal World September 2010 page 7" href="http://viewer.zmags.com/publication/b8a5deab?page=7"> HOK has unveiled its design for t</a> <a title="Passenger Terminal World September 2010 page 8" href="http://viewer.zmags.com/publication/b8a5deab?page=8"> 6 NEWS UPDATE INDUSTRY UPDATE </a> <a title="Passenger Terminal World September 2010 page 9" href="http://viewer.zmags.com/publication/b8a5deab?page=9"> The expo gives us the opportunity to listen to ot</a> <a title="Passenger Terminal World September 2010 page 10" href="http://viewer.zmags.com/publication/b8a5deab?page=10"> 8 News update industry update Nigeria begiNs r</a> <a title="Passenger Terminal World September 2010 page 11" href="http://viewer.zmags.com/publication/b8a5deab?page=11"> The conference is a great place for making contac</a> <a title="Passenger Terminal World September 2010 page 12" href="http://viewer.zmags.com/publication/b8a5deab?page=12"> THE WORLD'S PREMIER PASSENGER TERMINAL EXHIBI</a> <a title="Passenger Terminal World September 2010 page 13" href="http://viewer.zmags.com/publication/b8a5deab?page=13"> This is a great conference. It brings some of the</a> <a title="Passenger Terminal World September 2010 page 14" href="http://viewer.zmags.com/publication/b8a5deab?page=14"> 12 EAST SIDE STORY SAtyAki RAghunAth new hubS in</a> <a title="Passenger Terminal World September 2010 page 15" href="http://viewer.zmags.com/publication/b8a5deab?page=15"> tion to the local and regional economy. The resid</a> <a title="Passenger Terminal World September 2010 page 16" href="http://viewer.zmags.com/publication/b8a5deab?page=16"> 14 REGIONAL FOCUS SAUL WORDSWORTH PENINSULA SOA</a> <a title="Passenger Terminal World September 2010 page 17" href="http://viewer.zmags.com/publication/b8a5deab?page=17"> 1 Dubai .A.E The Arabian peninsula </a> <a title="Passenger Terminal World September 2010 page 18" href="http://viewer.zmags.com/publication/b8a5deab?page=18"> 16 REGIONAL FOCUS the Dubai government ha</a> <a title="Passenger Terminal World September 2010 page 19" href="http://viewer.zmags.com/publication/b8a5deab?page=19"> </a> <a title="Passenger Terminal World September 2010 page 20" href="http://viewer.zmags.com/publication/b8a5deab?page=20"> 18 REGIONAL FOCUS Abu Dhabi Internation</a> <a title="Passenger Terminal World September 2010 page 21" href="http://viewer.zmags.com/publication/b8a5deab?page=21"> Further plans include the creation of an adjacent</a> <a title="Passenger Terminal World September 2010 page 22" href="http://viewer.zmags.com/publication/b8a5deab?page=22"> </a> <a title="Passenger Terminal World September 2010 page 23" href="http://viewer.zmags.com/publication/b8a5deab?page=23"> 00 the first phase of KAIA’s expansion pr</a> <a title="Passenger Terminal World September 2010 page 24" href="http://viewer.zmags.com/publication/b8a5deab?page=24"> 22 REGIONAL FOCUS </a> <a title="Passenger Terminal World September 2010 page 25" href="http://viewer.zmags.com/publication/b8a5deab?page=25"> </a> <a title="Passenger Terminal World September 2010 page 26" href="http://viewer.zmags.com/publication/b8a5deab?page=26"> 24 SECURITY SAUL WORDSWORTH </a> <a title="Passenger Terminal World September 2010 page 27" href="http://viewer.zmags.com/publication/b8a5deab?page=27"> SECURITY 25 </a> <a title="Passenger Terminal World September 2010 page 28" href="http://viewer.zmags.com/publication/b8a5deab?page=28"> 26 Security In the </a> <a title="Passenger Terminal World September 2010 page 29" href="http://viewer.zmags.com/publication/b8a5deab?page=29"> Biometricsatborders:improvedsecurity,enhancedeffi</a> <a title="Passenger Terminal World September 2010 page 30" href="http://viewer.zmags.com/publication/b8a5deab?page=30"> Are you ready to experience the new world of trav</a> <a title="Passenger Terminal World September 2010 page 31" href="http://viewer.zmags.com/publication/b8a5deab?page=31"> In addition to the PRS, Changi has recently int</a> <a title="Passenger Terminal World September 2010 page 32" href="http://viewer.zmags.com/publication/b8a5deab?page=32"> 30 Security pas</a> <a title="Passenger Terminal World September 2010 page 33" href="http://viewer.zmags.com/publication/b8a5deab?page=33"> SECURITY. WITH AN OPEN DOOR POLICY. </a> <a title="Passenger Terminal World September 2010 page 34" href="http://viewer.zmags.com/publication/b8a5deab?page=34"> 32 REVENUE GROWTH ANYA HASTWELL WEALTH </a> <a title="Passenger Terminal World September 2010 page 35" href="http://viewer.zmags.com/publication/b8a5deab?page=35"> REVENUE GROWTH 33 </a> <a title="Passenger Terminal World September 2010 page 36" href="http://viewer.zmags.com/publication/b8a5deab?page=36"> What if threats are not labelled ? aTiX highligh</a> <a title="Passenger Terminal World September 2010 page 37" href="http://viewer.zmags.com/publication/b8a5deab?page=37"> 27 and airports. Amadeus believes t</a> <a title="Passenger Terminal World September 2010 page 38" href="http://viewer.zmags.com/publication/b8a5deab?page=38"> 36 REVENUE GROWTH 00 oped to match the t</a> <a title="Passenger Terminal World September 2010 page 39" href="http://viewer.zmags.com/publication/b8a5deab?page=39"> Never stop creating Somewhere ther</a> <a title="Passenger Terminal World September 2010 page 40" href="http://viewer.zmags.com/publication/b8a5deab?page=40"> 38 REVENUE GROWTH STEVE THOMAS-EMBERSON REVENUE </a> <a title="Passenger Terminal World September 2010 page 41" href="http://viewer.zmags.com/publication/b8a5deab?page=41"> 1 1. The SkyCity Nine Eagles Golf Course at Hong</a> <a title="Passenger Terminal World September 2010 page 42" href="http://viewer.zmags.com/publication/b8a5deab?page=42"> 40 REVENUE GROWTH HollAnd cASino AMSterdA</a> <a title="Passenger Terminal World September 2010 page 43" href="http://viewer.zmags.com/publication/b8a5deab?page=43"> trm ilan200x132ok.fh11 8/31/10 4:58 PM Page 1 C </a> <a title="Passenger Terminal World September 2010 page 44" href="http://viewer.zmags.com/publication/b8a5deab?page=44"> Nestled in the Andes, at an altitude of 2,548 met</a> <a title="Passenger Terminal World September 2010 page 45" href="http://viewer.zmags.com/publication/b8a5deab?page=45"> ‘CoNteNtaiNmeNt’ BriStol airport Bristol airport,</a> <a title="Passenger Terminal World September 2010 page 46" href="http://viewer.zmags.com/publication/b8a5deab?page=46"> 44 REVENUE GROWTH 00 Car Park weBsite Man</a> <a title="Passenger Terminal World September 2010 page 47" href="http://viewer.zmags.com/publication/b8a5deab?page=47"> ARC-InPowerAd_HalfV-FP.pdf 8/18/10 7:18:28 </a> <a title="Passenger Terminal World September 2010 page 48" href="http://viewer.zmags.com/publication/b8a5deab?page=48"> 46 SIMULATION Xiaoshan Pan and Kincho h. Law </a> <a title="Passenger Terminal World September 2010 page 49" href="http://viewer.zmags.com/publication/b8a5deab?page=49"> SIMULATION 47 </a> <a title="Passenger Terminal World September 2010 page 50" href="http://viewer.zmags.com/publication/b8a5deab?page=50"> 48 SIMULATION article i</a> <a title="Passenger Terminal World September 2010 page 51" href="http://viewer.zmags.com/publication/b8a5deab?page=51"> Reducing Operational Costs! Airports need to re</a> <a title="Passenger Terminal World September 2010 page 52" href="http://viewer.zmags.com/publication/b8a5deab?page=52"> T he leading Airport & Rail Station </a> <a title="Passenger Terminal World September 2010 page 53" href="http://viewer.zmags.com/publication/b8a5deab?page=53"> into account human decision making and social beh</a> <a title="Passenger Terminal World September 2010 page 54" href="http://viewer.zmags.com/publication/b8a5deab?page=54"> 52 SIMULATION Both the </a> <a title="Passenger Terminal World September 2010 page 55" href="http://viewer.zmags.com/publication/b8a5deab?page=55"> Collaborative airport ManageMent </a> <a title="Passenger Terminal World September 2010 page 56" href="http://viewer.zmags.com/publication/b8a5deab?page=56"> C M Y CM MY CY CMY K World Provider of Air</a> <a title="Passenger Terminal World September 2010 page 57" href="http://viewer.zmags.com/publication/b8a5deab?page=57"> Boarding Bridges 55 Helen norman Warm, dry, safe</a> <a title="Passenger Terminal World September 2010 page 58" href="http://viewer.zmags.com/publication/b8a5deab?page=58"> 56 Boarding Bridges Thyss</a> <a title="Passenger Terminal World September 2010 page 59" href="http://viewer.zmags.com/publication/b8a5deab?page=59"> /DQEDBS "NMMDBSHNMR 6HSGØSGDØMDVKXØCDUDKNO</a> <a title="Passenger Terminal World September 2010 page 60" href="http://viewer.zmags.com/publication/b8a5deab?page=60"> 58 PRODUCTS & SERVICES PETER ELMVANG Hands-free</a> <a title="Passenger Terminal World September 2010 page 61" href="http://viewer.zmags.com/publication/b8a5deab?page=61"> PRODUCTS & SERVICES 59 </a> <a title="Passenger Terminal World September 2010 page 62" href="http://viewer.zmags.com/publication/b8a5deab?page=62"> 60 PRODUCTS & SERVICES RAIMO JACOBSON Closertor</a> <a title="Passenger Terminal World September 2010 page 63" href="http://viewer.zmags.com/publication/b8a5deab?page=63"> PRODUCTS & SERVICES 61 CARROLL MCCORMICK Powert</a> <a title="Passenger Terminal World September 2010 page 64" href="http://viewer.zmags.com/publication/b8a5deab?page=64"> 62 PRODUCTS & SERVICES ROBERT A. PAYNE Intohigh</a> <a title="Passenger Terminal World September 2010 page 65" href="http://viewer.zmags.com/publication/b8a5deab?page=65"> PRODUCTS & SERVICES 63 the worl</a> <a title="Passenger Terminal World September 2010 page 66" href="http://viewer.zmags.com/publication/b8a5deab?page=66"> 64 PRODUCTS & SERVICES RYAN MANG Facialrecognit</a> <a title="Passenger Terminal World September 2010 page 67" href="http://viewer.zmags.com/publication/b8a5deab?page=67"> PRODUCTS & SERVICES 65 FIN BONSET Clearadvantag</a> <a title="Passenger Terminal World September 2010 page 68" href="http://viewer.zmags.com/publication/b8a5deab?page=68"> 66 PRODUCTS & SERVICES OWEN WILD Letyourrevenue</a> <a title="Passenger Terminal World September 2010 page 69" href="http://viewer.zmags.com/publication/b8a5deab?page=69"> PRODUCTS & SERVICES 67 allegiances The numb</a> <a title="Passenger Terminal World September 2010 page 70" href="http://viewer.zmags.com/publication/b8a5deab?page=70"> 68 PRODUCTS & SERVICES Speedcheck INNOVAT</a> <a title="Passenger Terminal World September 2010 page 71" href="http://viewer.zmags.com/publication/b8a5deab?page=71"> PRODUCTS & SERVICES 69 FRANK KLÖCKL Precisionan</a> <a title="Passenger Terminal World September 2010 page 72" href="http://viewer.zmags.com/publication/b8a5deab?page=72"> 70 PRODUCTS & SERVICES DAVE KELLY ReallyeasyIT </a> <a title="Passenger Terminal World September 2010 page 73" href="http://viewer.zmags.com/publication/b8a5deab?page=73"> PRODUCTS & SERVICES 71 </a> <a title="Passenger Terminal World September 2010 page 74" href="http://viewer.zmags.com/publication/b8a5deab?page=74"> 72 PRODUCTS & SERVICES DAVID ELLIOTT Bagbusines</a> <a title="Passenger Terminal World September 2010 page 75" href="http://viewer.zmags.com/publication/b8a5deab?page=75"> PRODUCTS & SERVICES 73 MAARTEN DE BRUIJN Design</a> <a title="Passenger Terminal World September 2010 page 76" href="http://viewer.zmags.com/publication/b8a5deab?page=76"> 74 PRODUCTS & SERVICES STEPHAN POSER Thepasseng</a> <a title="Passenger Terminal World September 2010 page 77" href="http://viewer.zmags.com/publication/b8a5deab?page=77"> PRODUCTS & SERVICES 75 Aut</a> <a title="Passenger Terminal World September 2010 page 78" href="http://viewer.zmags.com/publication/b8a5deab?page=78"> 76 PRODUCTS & SERVICES ANGELA BOULT Areyoudropp</a> <a title="Passenger Terminal World September 2010 page 79" href="http://viewer.zmags.com/publication/b8a5deab?page=79"> PRODUCTS & SERVICES 77 STEFAN AUST Threatornoth</a> <a title="Passenger Terminal World September 2010 page 80" href="http://viewer.zmags.com/publication/b8a5deab?page=80"> 78 PRODUCTS & SERVICES BINNUR ONARAN GULERYUZ F</a> <a title="Passenger Terminal World September 2010 page 81" href="http://viewer.zmags.com/publication/b8a5deab?page=81"> PRODUCTS & SERVICES 79 </a> <a title="Passenger Terminal World September 2010 page 82" href="http://viewer.zmags.com/publication/b8a5deab?page=82"> 80 PRODUCTS & SERVICES LUCA BIELLA 400Hzgroundp</a> <a title="Passenger Terminal World September 2010 page 83" href="http://viewer.zmags.com/publication/b8a5deab?page=83"> PRODUCTS & SERVICES 81 DENNIS WITZING Self-cont</a> <a title="Passenger Terminal World September 2010 page 84" href="http://viewer.zmags.com/publication/b8a5deab?page=84"> 82 PRODUCTS & SERVICES K. ROMI SINGH Topdownorb</a> <a title="Passenger Terminal World September 2010 page 85" href="http://viewer.zmags.com/publication/b8a5deab?page=85"> PRODUCTS & SERVICES 83 </a> <a title="Passenger Terminal World September 2010 page 86" href="http://viewer.zmags.com/publication/b8a5deab?page=86"> 84 PRODUCTS & SERVICES MICHELLE HOARE Securesel</a> <a title="Passenger Terminal World September 2010 page 87" href="http://viewer.zmags.com/publication/b8a5deab?page=87"> PRODUCTS & SERVICES 85 RICARDA WESTPHAL Passeng</a> <a title="Passenger Terminal World September 2010 page 88" href="http://viewer.zmags.com/publication/b8a5deab?page=88"> 86 NOW ARRIVING 122 HIGH-LEVEL SECURITY GA</a> <a title="Passenger Terminal World September 2010 page 89" href="http://viewer.zmags.com/publication/b8a5deab?page=89"> 123 WINDOWING IN ON UFIS Mul</a> <a title="Passenger Terminal World September 2010 page 90" href="http://viewer.zmags.com/publication/b8a5deab?page=90"> 88 TDERPMARINTUARLETALOLKUN GE DEREK OSBORN Back</a> <a title="Passenger Terminal World September 2010 page 91" href="http://viewer.zmags.com/publication/b8a5deab?page=91"> </a> <a title="Passenger Terminal World September 2010 page 92" href="http://viewer.zmags.com/publication/b8a5deab?page=92"> </a>