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<br /> Spring 2015<br /> www.hmi-online.com<br /> Under African skies<br /> ME investors head for<br /> the sub-Sahara<br /> Are you being served?<br /> Leading concierges talk<br /> next-generation service<br /> Through the roof<br /> Gerald Lawless on taking Jumeirah<br /> to the next level<br /> Green certification • F&B round table • Kempinski in Qatar • Turkish growth<br /> <br /> From the editor<br /> On the web...<br /> Keep up with the latest developments<br /> across the hotel industry by visiting<br /> www.hmi-online.com<br /> Hotel Management Middle East<br /> Spring 2015<br /> EDITORIAL<br /> Editor Phin Foster<br /> phinfoster@progressivedigitalmedia.com<br /> Chief sub-editor Gemma Carroll<br /> Sub-editor Jim Findlay<br /> Feature writers Chris Godfrey, Oliver Hotham<br /> Production controller Steve Buchanan<br /> Group art director Henrik Williams<br /> COMMERCIAL<br /> Copy coordinator<a title="HME 002 page 1" href="http://viewer.zmags.com/publication/b8f4d079?page=1"> Spring 2015 www.hmi-online.com Unde</a> <a title="HME 002 page 2" href="http://viewer.zmags.com/publication/b8f4d079?page=2"> </a> <a title="HME 002 page 3" href="http://viewer.zmags.com/publication/b8f4d079?page=3"> From the editor On the web... Keep up with the l</a> <a title="HME 002 page 4" href="http://viewer.zmags.com/publication/b8f4d079?page=4"> HIGHEST QUALITY SLEEPING COMFORT LUXURY LIFES</a> <a title="HME 002 page 5" href="http://viewer.zmags.com/publication/b8f4d079?page=5"> Contents 12 Mega-events offer windows of opportun</a> <a title="HME 002 page 6" href="http://viewer.zmags.com/publication/b8f4d079?page=6"> Contents and why operators must be suitably pro</a> <a title="HME 002 page 7" href="http://viewer.zmags.com/publication/b8f4d079?page=7"> Clear form, natural materials Gira Esprit Linole</a> <a title="HME 002 page 8" href="http://viewer.zmags.com/publication/b8f4d079?page=8"> Big interview > Gerald Lawless Rising in the East</a> <a title="HME 002 page 9" href="http://viewer.zmags.com/publication/b8f4d079?page=9"> Big interview > Gerald Lawless A Noble Grand s</a> <a title="HME 002 page 10" href="http://viewer.zmags.com/publication/b8f4d079?page=10"> Big interview > Gerald Lawless </a> <a title="HME 002 page 11" href="http://viewer.zmags.com/publication/b8f4d079?page=11"> </a> <a title="HME 002 page 12" href="http://viewer.zmags.com/publication/b8f4d079?page=12"> Insight > Business management & development Sp</a> <a title="HME 002 page 13" href="http://viewer.zmags.com/publication/b8f4d079?page=13"> Insight > Business management & development 20</a> <a title="HME 002 page 14" href="http://viewer.zmags.com/publication/b8f4d079?page=14"> Insight > Business management & development pl</a> <a title="HME 002 page 15" href="http://viewer.zmags.com/publication/b8f4d079?page=15"> INDIVIDUAL PASSION, INTERNATIONAL REACH. UNIQUELY</a> <a title="HME 002 page 16" href="http://viewer.zmags.com/publication/b8f4d079?page=16"> Special report > Sub-Saharan Africa New Sub-Sahar</a> <a title="HME 002 page 17" href="http://viewer.zmags.com/publication/b8f4d079?page=17"> Special report > Sub-Saharan Africa Johannesbu</a> <a title="HME 002 page 18" href="http://viewer.zmags.com/publication/b8f4d079?page=18"> Special report > Sub-Saharan Africa An aerial </a> <a title="HME 002 page 19" href="http://viewer.zmags.com/publication/b8f4d079?page=19"> Company insight Discover the advantage When it co</a> <a title="HME 002 page 20" href="http://viewer.zmags.com/publication/b8f4d079?page=20"> Company insight 70 countries, and clients range</a> <a title="HME 002 page 21" href="http://viewer.zmags.com/publication/b8f4d079?page=21"> Company insight Dilip Sinha As regional busin</a> <a title="HME 002 page 22" href="http://viewer.zmags.com/publication/b8f4d079?page=22"> </a> <a title="HME 002 page 23" href="http://viewer.zmags.com/publication/b8f4d079?page=23"> </a> <a title="HME 002 page 24" href="http://viewer.zmags.com/publication/b8f4d079?page=24"> Regional focus > Turkey Gatewayto the East Th</a> <a title="HME 002 page 25" href="http://viewer.zmags.com/publication/b8f4d079?page=25"> Regional focus > Turkey The Pera Palace exempl</a> <a title="HME 002 page 26" href="http://viewer.zmags.com/publication/b8f4d079?page=26"> Regional focus > Turkey “There is a lack </a> <a title="HME 002 page 27" href="http://viewer.zmags.com/publication/b8f4d079?page=27"> Insight > Security Security service Modern tech</a> <a title="HME 002 page 28" href="http://viewer.zmags.com/publication/b8f4d079?page=28"> Insight > Security another branch, for example,</a> <a title="HME 002 page 29" href="http://viewer.zmags.com/publication/b8f4d079?page=29"> ORBITA TECHNOLOGY CO. LTD 5th Floor,Bldg B8,Xiufe</a> <a title="HME 002 page 30" href="http://viewer.zmags.com/publication/b8f4d079?page=30"> Company insight > Security The key to a simpler</a> <a title="HME 002 page 31" href="http://viewer.zmags.com/publication/b8f4d079?page=31"> </a> <a title="HME 002 page 32" href="http://viewer.zmags.com/publication/b8f4d079?page=32"> Lobby Corridor Entrance Park</a> <a title="HME 002 page 33" href="http://viewer.zmags.com/publication/b8f4d079?page=33"> Company insight > Security Light, cameras: sati</a> <a title="HME 002 page 34" href="http://viewer.zmags.com/publication/b8f4d079?page=34"> </a> <a title="HME 002 page 35" href="http://viewer.zmags.com/publication/b8f4d079?page=35"> </a> <a title="HME 002 page 36" href="http://viewer.zmags.com/publication/b8f4d079?page=36"> Insight > Operations Hospitable environment What</a> <a title="HME 002 page 37" href="http://viewer.zmags.com/publication/b8f4d079?page=37"> Insight > Operations This year, Alila Jabal Ak</a> <a title="HME 002 page 38" href="http://viewer.zmags.com/publication/b8f4d079?page=38"> Insight > Operations </a> <a title="HME 002 page 39" href="http://viewer.zmags.com/publication/b8f4d079?page=39"> Clean the corners, don't cut them. It's never be</a> <a title="HME 002 page 40" href="http://viewer.zmags.com/publication/b8f4d079?page=40"> Clear Communication The Hotel Display Convenien</a> <a title="HME 002 page 41" href="http://viewer.zmags.com/publication/b8f4d079?page=41"> Company insight > Operations Waste not, want no</a> <a title="HME 002 page 42" href="http://viewer.zmags.com/publication/b8f4d079?page=42"> Insight > Guest amenities The service game The tr</a> <a title="HME 002 page 43" href="http://viewer.zmags.com/publication/b8f4d079?page=43"> Insight > Guest amenities marina and helipad, t</a> <a title="HME 002 page 44" href="http://viewer.zmags.com/publication/b8f4d079?page=44"> Insight > Guest amenities Gerardo Gabat, Hotel</a> <a title="HME 002 page 45" href="http://viewer.zmags.com/publication/b8f4d079?page=45"> BUSINESS & MANAGEMENT DEGREES IN AUST</a> <a title="HME 002 page 46" href="http://viewer.zmags.com/publication/b8f4d079?page=46"> �0�3� �–� �0�5� �M�a�y� �2�0�1�5 </a> <a title="HME 002 page 47" href="http://viewer.zmags.com/publication/b8f4d079?page=47"> Insight > Design The Marsa Malaz Kempinski </a> <a title="HME 002 page 48" href="http://viewer.zmags.com/publication/b8f4d079?page=48"> 18 - 21 MAY 2015 CELEBRATING 25 YEARS OF DESIGN </a> <a title="HME 002 page 49" href="http://viewer.zmags.com/publication/b8f4d079?page=49"> Insight > Design </a> <a title="HME 002 page 50" href="http://viewer.zmags.com/publication/b8f4d079?page=50"> Insight > Design Rooms a</a> <a title="HME 002 page 51" href="http://viewer.zmags.com/publication/b8f4d079?page=51"> Company insight > Design Better living through </a> <a title="HME 002 page 52" href="http://viewer.zmags.com/publication/b8f4d079?page=52"> Insight > Design </a> <a title="HME 002 page 53" href="http://viewer.zmags.com/publication/b8f4d079?page=53"> Insight > Design corporate awards in the Asia-</a> <a title="HME 002 page 54" href="http://viewer.zmags.com/publication/b8f4d079?page=54"> Insight > Design </a> <a title="HME 002 page 55" href="http://viewer.zmags.com/publication/b8f4d079?page=55"> Insight > Technology The gue</a> <a title="HME 002 page 56" href="http://viewer.zmags.com/publication/b8f4d079?page=56"> +44 208 896 6120 infoeurope@psav.com</a> <a title="HME 002 page 57" href="http://viewer.zmags.com/publication/b8f4d079?page=57"> Modern hotel guests do not necessarily want to le</a> <a title="HME 002 page 58" href="http://viewer.zmags.com/publication/b8f4d079?page=58"> Insight > Technology </a> <a title="HME 002 page 59" href="http://viewer.zmags.com/publication/b8f4d079?page=59"> Developing Intelligent Hotel </a> <a title="HME 002 page 60" href="http://viewer.zmags.com/publication/b8f4d079?page=60"> Insight > Food & beverage The new hot spot for </a> <a title="HME 002 page 61" href="http://viewer.zmags.com/publication/b8f4d079?page=61"> </a> <a title="HME 002 page 62" href="http://viewer.zmags.com/publication/b8f4d079?page=62"> Insight > Food & beverage of the game has a str</a> <a title="HME 002 page 63" href="http://viewer.zmags.com/publication/b8f4d079?page=63"> Cooper's Bar, Teatro and Ginger All Day Dining. S</a> <a title="HME 002 page 64" href="http://viewer.zmags.com/publication/b8f4d079?page=64"> Company insight > Food & beverage The easy way </a> <a title="HME 002 page 65" href="http://viewer.zmags.com/publication/b8f4d079?page=65"> Company insight > Food & beverage A culture of </a> <a title="HME 002 page 66" href="http://viewer.zmags.com/publication/b8f4d079?page=66"> Directory > PInrdodexuct showcase Index Albrecht </a> <a title="HME 002 page 67" href="http://viewer.zmags.com/publication/b8f4d079?page=67"> </a> <a title="HME 002 page 68" href="http://viewer.zmags.com/publication/b8f4d079?page=68"> QUALITY THAT'S RECOGNIZED INTERNATIONALLY </a>