<br />
Volume 30 Number 1 • January/February 2010 For The Pharmacist<br />
www.computertalk.com<br />
Revenue-boosting $eRvices<br />
<br />
Pharmacists tell how add-on<br />
services and incentive<br />
programs are solidifying and<br />
creating revenue streams<br />
and improving efficiency...<br />
story begins on page 21<br />
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Plus...<br />
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PRSRT STD<br />
U.S. POSTAGE<br />
PAID<br />
Permit #162<br />
ITHACA, NY<br />
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n The Per-Rx Cost of<br />
Technology<br />
n Free Resources for<br />
Your Pharmacy<br />
n Are You PCI Compliant?<br />
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January/February 2010 49<br />
What’s Your Story<a title="ComputerTalk for the Pharmacist page 1" href="http://viewer.zmags.com/publication/b94b86ae?page=1">Volume 30 Number 1 • January/February 2010 </a> Volume 30 Number 1 • January/February 2010 <a title="ComputerTalk for the Pharmacist page 2" href="http://viewer.zmags.com/publication/b94b86ae?page=2">What’s Your Story?Seventy percen</a> What’s Your Story?Seventy percen<a title="ComputerTalk for the Pharmacist page 3" href="http://viewer.zmags.com/publication/b94b86ae?page=3">A complete solution for end-to-end LTCpharmacy m</a> A complete solution for end-to-end LTCpharmacy m<a title="ComputerTalk for the Pharmacist page 4" href="http://viewer.zmags.com/publication/b94b86ae?page=4">In This Issue:ComputerTalk </a> In This Issue:ComputerTalk <a title="ComputerTalk for the Pharmacist page 5" href="http://viewer.zmags.com/publication/b94b86ae?page=5">Point-of-SaleWhen you</a> Point-of-SaleWhen you<a title="ComputerTalk for the Pharmacist page 6" href="http://viewer.zmags.com/publication/b94b86ae?page=6"> for the Pharmacistwww.computer</a> for the Pharmacistwww.computer<a title="ComputerTalk for the Pharmacist page 7" href="http://viewer.zmags.com/publication/b94b86ae?page=7">QS/1®When you think you need a mirac</a> QS/1®When you think you need a mirac<a title="ComputerTalk for the Pharmacist page 8" href="http://viewer.zmags.com/publication/b94b86ae?page=8">IndustryWatchvoiceTech to OfferSaaS ModelIn a</a> IndustryWatchvoiceTech to OfferSaaS ModelIn a<a title="ComputerTalk for the Pharmacist page 9" href="http://viewer.zmags.com/publication/b94b86ae?page=9">Don'tBe Fooled.PrescriptionVeri cation sys</a> Don'tBe Fooled.PrescriptionVeri cation sys<a title="ComputerTalk for the Pharmacist page 10" href="http://viewer.zmags.com/publication/b94b86ae?page=10">IndustryWatchNet-Rx Acquiredby MHAMa n a g </a> IndustryWatchNet-Rx Acquiredby MHAMa n a g <a title="ComputerTalk for the Pharmacist page 11" href="http://viewer.zmags.com/publication/b94b86ae?page=11">QS/1®When you think you need a better</a> QS/1®When you think you need a better<a title="ComputerTalk for the Pharmacist page 12" href="http://viewer.zmags.com/publication/b94b86ae?page=12">IndustryWatch continued from page 8(KMC) in </a> IndustryWatch continued from page 8(KMC) in <a title="ComputerTalk for the Pharmacist page 13" href="http://viewer.zmags.com/publication/b94b86ae?page=13">Pharmacy AutomationIsland Styleby John Becker </a> Pharmacy AutomationIsland Styleby John Becker <a title="ComputerTalk for the Pharmacist page 14" href="http://viewer.zmags.com/publication/b94b86ae?page=14">featureHosted Servicescontinued from previous </a> featureHosted Servicescontinued from previous <a title="ComputerTalk for the Pharmacist page 15" href="http://viewer.zmags.com/publication/b94b86ae?page=15">featureHosted ServicesDouglas says. “But we als</a> featureHosted ServicesDouglas says. “But we als<a title="ComputerTalk for the Pharmacist page 16" href="http://viewer.zmags.com/publication/b94b86ae?page=16">featureHosted Services continued from previous</a> featureHosted Services continued from previous<a title="ComputerTalk for the Pharmacist page 17" href="http://viewer.zmags.com/publication/b94b86ae?page=17"> A pharmacy without RMS POSis like a bagel wi</a> A pharmacy without RMS POSis like a bagel wi<a title="ComputerTalk for the Pharmacist page 18" href="http://viewer.zmags.com/publication/b94b86ae?page=18">PCI Compliance: WhatDoes It Mean to You?If you </a> PCI Compliance: WhatDoes It Mean to You?If you <a title="ComputerTalk for the Pharmacist page 19" href="http://viewer.zmags.com/publication/b94b86ae?page=19">2010 MidYear Industry & Technology </a> 2010 MidYear Industry & Technology <a title="ComputerTalk for the Pharmacist page 20" href="http://viewer.zmags.com/publication/b94b86ae?page=20">featurePCI Compliancecontinued from page 16The</a> featurePCI Compliancecontinued from page 16The<a title="ComputerTalk for the Pharmacist page 21" href="http://viewer.zmags.com/publication/b94b86ae?page=21">January/February 2010 19</a> January/February 2010 19<a title="ComputerTalk for the Pharmacist page 22" href="http://viewer.zmags.com/publication/b94b86ae?page=22">continued from page 18Immediate Requirementsfor</a> continued from page 18Immediate Requirementsfor<a title="ComputerTalk for the Pharmacist page 23" href="http://viewer.zmags.com/publication/b94b86ae?page=23">cover storyRevenue-boosting </a> cover storyRevenue-boosting <a title="ComputerTalk for the Pharmacist page 24" href="http://viewer.zmags.com/publication/b94b86ae?page=24">continued from previous pagethe time and the abi</a> continued from previous pagethe time and the abi<a title="ComputerTalk for the Pharmacist page 25" href="http://viewer.zmags.com/publication/b94b86ae?page=25">In today’s especially complex retail pharmacy env</a> In today’s especially complex retail pharmacy env<a title="ComputerTalk for the Pharmacist page 26" href="http://viewer.zmags.com/publication/b94b86ae?page=26"> continued from page 22lation. Don’s pharmacy i</a> continued from page 22lation. Don’s pharmacy i<a title="ComputerTalk for the Pharmacist page 27" href="http://viewer.zmags.com/publication/b94b86ae?page=27"></a> <a title="ComputerTalk for the Pharmacist page 28" href="http://viewer.zmags.com/publication/b94b86ae?page=28">continued from page 24a pharmacy. Braun started </a> continued from page 24a pharmacy. Braun started <a title="ComputerTalk for the Pharmacist page 29" href="http://viewer.zmags.com/publication/b94b86ae?page=29">readyautomateTargeting your pharmacy's bottom l</a> readyautomateTargeting your pharmacy's bottom l<a title="ComputerTalk for the Pharmacist page 30" href="http://viewer.zmags.com/publication/b94b86ae?page=30"> cover storyBoosting Revenueconti</a> cover storyBoosting Revenueconti<a title="ComputerTalk for the Pharmacist page 31" href="http://viewer.zmags.com/publication/b94b86ae?page=31">1...2...3...How many keystrokes does it take </a> 1...2...3...How many keystrokes does it take <a title="ComputerTalk for the Pharmacist page 32" href="http://viewer.zmags.com/publication/b94b86ae?page=32">continued from page 28Diaz, owner of SaluMed Pha</a> continued from page 28Diaz, owner of SaluMed Pha<a title="ComputerTalk for the Pharmacist page 33" href="http://viewer.zmags.com/publication/b94b86ae?page=33"></a> <a title="ComputerTalk for the Pharmacist page 34" href="http://viewer.zmags.com/publication/b94b86ae?page=34"> cover storyBoosting Revenuecontin</a> cover storyBoosting Revenuecontin<a title="ComputerTalk for the Pharmacist page 35" href="http://viewer.zmags.com/publication/b94b86ae?page=35">You have the power to bring about change</a> You have the power to bring about change<a title="ComputerTalk for the Pharmacist page 36" href="http://viewer.zmags.com/publication/b94b86ae?page=36">continued from page 32should ultimately bring in</a> continued from page 32should ultimately bring in<a title="ComputerTalk for the Pharmacist page 37" href="http://viewer.zmags.com/publication/b94b86ae?page=37">Jones. When eRx Network offered theswitching ser</a> Jones. When eRx Network offered theswitching ser<a title="ComputerTalk for the Pharmacist page 38" href="http://viewer.zmags.com/publication/b94b86ae?page=38">george’scornerGet a LadderAs a reader of </a> george’scornerGet a LadderAs a reader of <a title="ComputerTalk for the Pharmacist page 39" href="http://viewer.zmags.com/publication/b94b86ae?page=39">Involving Staff It would prob-ably be a good ide</a> Involving Staff It would prob-ably be a good ide<a title="ComputerTalk for the Pharmacist page 40" href="http://viewer.zmags.com/publication/b94b86ae?page=40">technologycornerThe Per-Prescription Costs</a> technologycornerThe Per-Prescription Costs<a title="ComputerTalk for the Pharmacist page 41" href="http://viewer.zmags.com/publication/b94b86ae?page=41">tools — like a carpenter’s hammer —that must be </a> tools — like a carpenter’s hammer —that must be <a title="ComputerTalk for the Pharmacist page 42" href="http://viewer.zmags.com/publication/b94b86ae?page=42">technologycornercontinued from previous page</a> technologycornercontinued from previous page<a title="ComputerTalk for the Pharmacist page 43" href="http://viewer.zmags.com/publication/b94b86ae?page=43">view pointsTake Advantage of FreeTechnology</a> view pointsTake Advantage of FreeTechnology<a title="ComputerTalk for the Pharmacist page 44" href="http://viewer.zmags.com/publication/b94b86ae?page=44">viewpointscontinued from previous pagefor pa</a> viewpointscontinued from previous pagefor pa<a title="ComputerTalk for the Pharmacist page 45" href="http://viewer.zmags.com/publication/b94b86ae?page=45">catalystcornerDemand for PharmacistsWaning</a> catalystcornerDemand for PharmacistsWaning<a title="ComputerTalk for the Pharmacist page 46" href="http://viewer.zmags.com/publication/b94b86ae?page=46">catalystcornercontinued from previous pagebe</a> catalystcornercontinued from previous pagebe<a title="ComputerTalk for the Pharmacist page 47" href="http://viewer.zmags.com/publication/b94b86ae?page=47">peopletalk➤ Dave Johnson has been ap-pointed</a> peopletalk➤ Dave Johnson has been ap-pointed<a title="ComputerTalk for the Pharmacist page 48" href="http://viewer.zmags.com/publication/b94b86ae?page=48">conferencecircuit The American Society for A</a> conferencecircuit The American Society for A<a title="ComputerTalk for the Pharmacist page 49" href="http://viewer.zmags.com/publication/b94b86ae?page=49">Saturday’s real-world pharmacy feedback panel </a> Saturday’s real-world pharmacy feedback panel <a title="ComputerTalk for the Pharmacist page 50" href="http://viewer.zmags.com/publication/b94b86ae?page=50">American Society for Automation in Pharmacy</a> American Society for Automation in Pharmacy<a title="ComputerTalk for the Pharmacist page 51" href="http://viewer.zmags.com/publication/b94b86ae?page=51">A few of Rx30's newest users </a> A few of Rx30's newest users <a title="ComputerTalk for the Pharmacist page 52" href="http://viewer.zmags.com/publication/b94b86ae?page=52">Doesfor the independent pharmacist </a> Doesfor the independent pharmacist