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<br /> The<br /> <br /> RetailObserver<br /> <br /> 2764 N. Green Valley Pkwy. Suite 508<br /> Henderson, NV 89014-2121<br /> <br /> August, 2011 AN EYE ON THE INDUSTRY SINCE 1970 Vol. 22, Issue 8<br /> <br /> <br /> <br /> 2011 HOSPITALITY<br /> DESIGN EXPO<br /> EXHIBITORS, ATTENDEES INSPIRED<br /> WITH RENEWAL AND INNOVATION<br /> PAGE 8<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> ELECTROLUX DESIGN LAB 2011<br /> SEMI-FINALISTS ANNOUNCED<br /> PAGE 34<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Printed on Recycled Paper<br /> <a title="Aug '11 page 1" href="http://viewer.zmags.com/publication/c536a17d?page=1">TheRetailObserver2764 N. Green Valley Pkwy. S</a> TheRetailObserver2764 N. Green Valley Pkwy. S<a title="Aug '11 page 2" href="http://viewer.zmags.com/publication/c536a17d?page=2">CELEBRATING 100 YEARSOF HELPING PEOPLE CARE FOR </a> CELEBRATING 100 YEARSOF HELPING PEOPLE CARE FOR <a title="Aug '11 page 3" href="http://viewer.zmags.com/publication/c536a17d?page=3">As the world’s leading manufacturer and marketer </a> As the world’s leading manufacturer and marketer <a title="Aug '11 page 4" href="http://viewer.zmags.com/publication/c536a17d?page=4">AS I SEE IT ELLE’S VIEW•• AS I SEE IT</a> AS I SEE IT ELLE’S VIEW•• AS I SEE IT<a title="Aug '11 page 5" href="http://viewer.zmags.com/publication/c536a17d?page=5"></a> <a title="Aug '11 page 6" href="http://viewer.zmags.com/publication/c536a17d?page=6">VIEWS •MOE’S MUSINGS• VIEWSWhat Does</a> VIEWS •MOE’S MUSINGS• VIEWSWhat Does<a title="Aug '11 page 7" href="http://viewer.zmags.com/publication/c536a17d?page=7"> CHOICES TOSUIT ALL COOKS AND KITCHENSFrom</a> CHOICES TOSUIT ALL COOKS AND KITCHENSFrom<a title="Aug '11 page 8" href="http://viewer.zmags.com/publication/c536a17d?page=8">2011 Hospitality Design exposition</a> 2011 Hospitality Design exposition<a title="Aug '11 page 9" href="http://viewer.zmags.com/publication/c536a17d?page=9">2011 HD EXPOInspires with New Wares& Energy for</a> 2011 HD EXPOInspires with New Wares& Energy for<a title="Aug '11 page 10" href="http://viewer.zmags.com/publication/c536a17d?page=10">2011 HOSPITALITY DESIGN EXPOSITION | continued</a> 2011 HOSPITALITY DESIGN EXPOSITION | continued<a title="Aug '11 page 11" href="http://viewer.zmags.com/publication/c536a17d?page=11">AUGUST 2011 THE RETAIL OBSERVER11</a> AUGUST 2011 THE RETAIL OBSERVER11<a title="Aug '11 page 12" href="http://viewer.zmags.com/publication/c536a17d?page=12">2011 HOSPITALITY DESIGN EXPOSITION | continued</a> 2011 HOSPITALITY DESIGN EXPOSITION | continued<a title="Aug '11 page 13" href="http://viewer.zmags.com/publication/c536a17d?page=13">Book ReviewThe Final SummitD a</a> Book ReviewThe Final SummitD a<a title="Aug '11 page 14" href="http://viewer.zmags.com/publication/c536a17d?page=14">Manufacturer {NOTES}Liebherr Recieves Top Hon</a> Manufacturer {NOTES}Liebherr Recieves Top Hon<a title="Aug '11 page 15" href="http://viewer.zmags.com/publication/c536a17d?page=15">JUNE 2011 THE RETAIL OBSERVER15</a> JUNE 2011 THE RETAIL OBSERVER15<a title="Aug '11 page 16" href="http://viewer.zmags.com/publication/c536a17d?page=16">Industry [ News ]TRUE PROFESSIONAL SERIES™ BRI</a> Industry [ News ]TRUE PROFESSIONAL SERIES™ BRI<a title="Aug '11 page 17" href="http://viewer.zmags.com/publication/c536a17d?page=17">•industry leader in commercial refrigeration</a> •industry leader in commercial refrigeration<a title="Aug '11 page 18" href="http://viewer.zmags.com/publication/c536a17d?page=18">Industry [ News ] | continued from page 17 | </a> Industry [ News ] | continued from page 17 | <a title="Aug '11 page 19" href="http://viewer.zmags.com/publication/c536a17d?page=19"></a> <a title="Aug '11 page 20" href="http://viewer.zmags.com/publication/c536a17d?page=20">Industry [ News ] | continued from page 18 | </a> Industry [ News ] | continued from page 18 | <a title="Aug '11 page 21" href="http://viewer.zmags.com/publication/c536a17d?page=21"></a> <a title="Aug '11 page 22" href="http://viewer.zmags.com/publication/c536a17d?page=22">WWW.BERTAZZONI.COMEASTERN MARKETING CORP.NY, </a> WWW.BERTAZZONI.COMEASTERN MARKETING CORP.NY, <a title="Aug '11 page 23" href="http://viewer.zmags.com/publication/c536a17d?page=23">AUGUST 2011 T ERHETAIL OBSERVER23</a> AUGUST 2011 T ERHETAIL OBSERVER23<a title="Aug '11 page 24" href="http://viewer.zmags.com/publication/c536a17d?page=24">Industry [ News ]| continued from page 22 | </a> Industry [ News ]| continued from page 22 | <a title="Aug '11 page 25" href="http://viewer.zmags.com/publication/c536a17d?page=25">AUGUST 2011 THE RETAIL OBSERVER25</a> AUGUST 2011 THE RETAIL OBSERVER25<a title="Aug '11 page 26" href="http://viewer.zmags.com/publication/c536a17d?page=26">Industry [ News ]| continued from page 24 | </a> Industry [ News ]| continued from page 24 | <a title="Aug '11 page 27" href="http://viewer.zmags.com/publication/c536a17d?page=27">AUGUST 2011 THE RETAIL OBSERVER27</a> AUGUST 2011 THE RETAIL OBSERVER27<a title="Aug '11 page 28" href="http://viewer.zmags.com/publication/c536a17d?page=28">Industry [ News ] |continued from page 26 | </a> Industry [ News ] |continued from page 26 | <a title="Aug '11 page 29" href="http://viewer.zmags.com/publication/c536a17d?page=29">AUGUST 2011 THE RETAIL OBSERVER29</a> AUGUST 2011 THE RETAIL OBSERVER29<a title="Aug '11 page 30" href="http://viewer.zmags.com/publication/c536a17d?page=30">Industry [ News ]| continued from page 28 | </a> Industry [ News ]| continued from page 28 | <a title="Aug '11 page 31" href="http://viewer.zmags.com/publication/c536a17d?page=31">TOUCHSCREENERGYMONITORINGFROM DISPLAY TECHNOLO</a> TOUCHSCREENERGYMONITORINGFROM DISPLAY TECHNOLO<a title="Aug '11 page 32" href="http://viewer.zmags.com/publication/c536a17d?page=32">• ASSOCIATION NEWS2012 International CES </a> • ASSOCIATION NEWS2012 International CES <a title="Aug '11 page 33" href="http://viewer.zmags.com/publication/c536a17d?page=33">Where the next big thing meets th</a> Where the next big thing meets th<a title="Aug '11 page 34" href="http://viewer.zmags.com/publication/c536a17d?page=34">123ELECTRO</a> 123ELECTRO<a title="Aug '11 page 35" href="http://viewer.zmags.com/publication/c536a17d?page=35">SEMI-FINALISTS ANNOUNCEDroluxemi-Finalists</a> SEMI-FINALISTS ANNOUNCEDroluxemi-Finalists<a title="Aug '11 page 36" href="http://viewer.zmags.com/publication/c536a17d?page=36">789| conti</a> 789| conti<a title="Aug '11 page 37" href="http://viewer.zmags.com/publication/c536a17d?page=37">•9. PORTABLE WASHING MACHINECOUNTRY: SLOVAKI</a> •9. PORTABLE WASHING MACHINECOUNTRY: SLOVAKI<a title="Aug '11 page 38" href="http://viewer.zmags.com/publication/c536a17d?page=38">WALL OF FAME•RETAILERS OBSERVED• WALL O</a> WALL OF FAME•RETAILERS OBSERVED• WALL O<a title="Aug '11 page 39" href="http://viewer.zmags.com/publication/c536a17d?page=39"></a> <a title="Aug '11 page 40" href="http://viewer.zmags.com/publication/c536a17d?page=40">Elly ValasInventory Shrinkage:A RETAIL PANDEMI</a> Elly ValasInventory Shrinkage:A RETAIL PANDEMI<a title="Aug '11 page 41" href="http://viewer.zmags.com/publication/c536a17d?page=41">• Maintain your inventory on an integrated </a> • Maintain your inventory on an integrated <a title="Aug '11 page 42" href="http://viewer.zmags.com/publication/c536a17d?page=42">John Tschohl•CUSTOMER SERVICEA Winning Strate</a> John Tschohl•CUSTOMER SERVICEA Winning Strate<a title="Aug '11 page 43" href="http://viewer.zmags.com/publication/c536a17d?page=43">AUGUST 2011 THE RETAIL OBSERVER43</a> AUGUST 2011 THE RETAIL OBSERVER43<a title="Aug '11 page 44" href="http://viewer.zmags.com/publication/c536a17d?page=44">Chris Thiede• BRAND BUILDINGWhen Bad Thing</a> Chris Thiede• BRAND BUILDINGWhen Bad Thing<a title="Aug '11 page 45" href="http://viewer.zmags.com/publication/c536a17d?page=45">AUGUST 2011 THE RETAIL OBSERVER45</a> AUGUST 2011 THE RETAIL OBSERVER45<a title="Aug '11 page 46" href="http://viewer.zmags.com/publication/c536a17d?page=46">Rick Segel•RETAIL BUSINESS KITThe Tools </a> Rick Segel•RETAIL BUSINESS KITThe Tools <a title="Aug '11 page 47" href="http://viewer.zmags.com/publication/c536a17d?page=47">www.woodstonehome.com | 1-800-578-6836 |</a> www.woodstonehome.com | 1-800-578-6836 |<a title="Aug '11 page 48" href="http://viewer.zmags.com/publication/c536a17d?page=48">Kevin M. Henry • T R E N D S</a> Kevin M. Henry • T R E N D S<a title="Aug '11 page 49" href="http://viewer.zmags.com/publication/c536a17d?page=49"></a> <a title="Aug '11 page 50" href="http://viewer.zmags.com/publication/c536a17d?page=50">Robert Spector •MOM & POP STOREThe Pr</a> Robert Spector •MOM & POP STOREThe Pr<a title="Aug '11 page 51" href="http://viewer.zmags.com/publication/c536a17d?page=51"></a> <a title="Aug '11 page 52" href="http://viewer.zmags.com/publication/c536a17d?page=52">Libby Wagner• CULTURE COACHSpecificity Bree</a> Libby Wagner• CULTURE COACHSpecificity Bree<a title="Aug '11 page 53" href="http://viewer.zmags.com/publication/c536a17d?page=53"></a> <a title="Aug '11 page 54" href="http://viewer.zmags.com/publication/c536a17d?page=54">On the Radar • S A L E S M E E T I N</a> On the Radar • S A L E S M E E T I N<a title="Aug '11 page 55" href="http://viewer.zmags.com/publication/c536a17d?page=55">2011 • </a> 2011 • <a title="Aug '11 page 56" href="http://viewer.zmags.com/publication/c536a17d?page=56">•SERVICE NEWSUnited Servicers Association Fall</a> •SERVICE NEWSUnited Servicers Association Fall<a title="Aug '11 page 57" href="http://viewer.zmags.com/publication/c536a17d?page=57">[ Distinctive™ 30" Dual-Fuel Range ]</a> [ Distinctive™ 30" Dual-Fuel Range ]<a title="Aug '11 page 58" href="http://viewer.zmags.com/publication/c536a17d?page=58">•BUYING GROUP NEWS Recent BrandSourceCo</a> •BUYING GROUP NEWS Recent BrandSourceCo<a title="Aug '11 page 59" href="http://viewer.zmags.com/publication/c536a17d?page=59">BRANDSOURCE® is the best source for selection and</a> BRANDSOURCE® is the best source for selection and<a title="Aug '11 page 60" href="http://viewer.zmags.com/publication/c536a17d?page=60">• BUYING GROUP NEWSNationwide Celebrates 40 Y</a> • BUYING GROUP NEWSNationwide Celebrates 40 Y<a title="Aug '11 page 61" href="http://viewer.zmags.com/publication/c536a17d?page=61">• Retail Resources C</a> • Retail Resources C<a title="Aug '11 page 62" href="http://viewer.zmags.com/publication/c536a17d?page=62">Andy Andrews“THOMAS EDI</a> Andy Andrews“THOMAS EDI<a title="Aug '11 page 63" href="http://viewer.zmags.com/publication/c536a17d?page=63">• FEATURED COLUMN: THE FINAL SUMMITBeyond FearY</a> • FEATURED COLUMN: THE FINAL SUMMITBeyond FearY<a title="Aug '11 page 64" href="http://viewer.zmags.com/publication/c536a17d?page=64">PromotionsNATIONWIDE TAPS KNOCK ANDPROMOTES WE</a> PromotionsNATIONWIDE TAPS KNOCK ANDPROMOTES WE<a title="Aug '11 page 65" href="http://viewer.zmags.com/publication/c536a17d?page=65">side and his deep relationships throughout the in</a> side and his deep relationships throughout the in<a title="Aug '11 page 66" href="http://viewer.zmags.com/publication/c536a17d?page=66">NumbersThe experts at a leading consumer magazin</a> NumbersThe experts at a leading consumer magazin<a title="Aug '11 page 67" href="http://viewer.zmags.com/publication/c536a17d?page=67">dsoN’t lieagree that after 100 years, we’re stil</a> dsoN’t lieagree that after 100 years, we’re stil<a title="Aug '11 page 68" href="http://viewer.zmags.com/publication/c536a17d?page=68">© Purcell Murray Inc. 2011Great kitchens start </a> © Purcell Murray Inc. 2011Great kitchens start