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INSIDE a Salute to the Recover the Money green Collar Managers<br />
Movers and Shakers 8 you’re Owed 36 get a New Degree 38<br />
Duluthian<br />
july.auguSt 2011<br />
PUBLISHED BY THE DULUTH AREA CHAMBER OF COMMERCE<br />
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Reinventing<br />
Savvy Companies leverage their Resiliency and Flexibility<br />
your BuSinESS<br />
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12 Finessing Change<br />
16 Expanding the<br />
Customer Base<br />
20 Sharpening the Service<br />
Delivery Edge<br />
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www.DULUTHIAnMAgAzInE.COM<br />
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inside<br />
Duluthian<br />
A publication of the Duluth Area Chamber of Commerce VOLUME<a title="Duluthian July/August 2011 Digital Edition page 1" href="http://viewer.zmags.com/publication/c57bc8f9?page=1">INSIDE a Salute to the Recover the </a> INSIDE a Salute to the Recover the <a title="Duluthian July/August 2011 Digital Edition page 2" href="http://viewer.zmags.com/publication/c57bc8f9?page=2"></a> <a title="Duluthian July/August 2011 Digital Edition page 3" href="http://viewer.zmags.com/publication/c57bc8f9?page=3"></a> <a title="Duluthian July/August 2011 Digital Edition page 4" href="http://viewer.zmags.com/publication/c57bc8f9?page=4"></a> <a title="Duluthian July/August 2011 Digital Edition page 5" href="http://viewer.zmags.com/publication/c57bc8f9?page=5">insideDuluthianA publication of the Duluth Area</a> insideDuluthianA publication of the Duluth Area<a title="Duluthian July/August 2011 Digital Edition page 6" href="http://viewer.zmags.com/publication/c57bc8f9?page=6"></a> <a title="Duluthian July/August 2011 Digital Edition page 7" href="http://viewer.zmags.com/publication/c57bc8f9?page=7">DuluthianEssentialsFrom the Chamber 6 Pres</a> DuluthianEssentialsFrom the Chamber 6 Pres<a title="Duluthian July/August 2011 Digital Edition page 8" href="http://viewer.zmags.com/publication/c57bc8f9?page=8"> President's LetterBy DaviD RossEnvisionin</a> President's LetterBy DaviD RossEnvisionin<a title="Duluthian July/August 2011 Digital Edition page 9" href="http://viewer.zmags.com/publication/c57bc8f9?page=9"> Professional Development By Ken JohnsonPro</a> Professional Development By Ken JohnsonPro<a title="Duluthian July/August 2011 Digital Edition page 10" href="http://viewer.zmags.com/publication/c57bc8f9?page=10"> news You Can UseBy RogeR WeDinA Salute to</a> news You Can UseBy RogeR WeDinA Salute to<a title="Duluthian July/August 2011 Digital Edition page 11" href="http://viewer.zmags.com/publication/c57bc8f9?page=11"> Member resource Center By LinDa KRattEmbrac</a> Member resource Center By LinDa KRattEmbrac<a title="Duluthian July/August 2011 Digital Edition page 12" href="http://viewer.zmags.com/publication/c57bc8f9?page=12"> Profiles in LeadershipServing the Communit</a> Profiles in LeadershipServing the Communit<a title="Duluthian July/August 2011 Digital Edition page 13" href="http://viewer.zmags.com/publication/c57bc8f9?page=13"> Fuse Duluth By LaRa WiLKinsonReinvention o</a> Fuse Duluth By LaRa WiLKinsonReinvention o<a title="Duluthian July/August 2011 Digital Edition page 14" href="http://viewer.zmags.com/publication/c57bc8f9?page=14">reinventing your businessFlocal Businesses Chan</a> reinventing your businessFlocal Businesses Chan<a title="Duluthian July/August 2011 Digital Edition page 15" href="http://viewer.zmags.com/publication/c57bc8f9?page=15">mike (l) & dave hudyma - scs interiorsfinding </a> mike (l) & dave hudyma - scs interiorsfinding <a title="Duluthian July/August 2011 Digital Edition page 16" href="http://viewer.zmags.com/publication/c57bc8f9?page=16">FROM LEFT: ERNIE HARKER, DAN ERICKSEN, JILL JOHNS</a> FROM LEFT: ERNIE HARKER, DAN ERICKSEN, JILL JOHNS<a title="Duluthian July/August 2011 Digital Edition page 17" href="http://viewer.zmags.com/publication/c57bc8f9?page=17">merrY WaLLIN - toWNsqUare meDIathe past three y</a> merrY WaLLIN - toWNsqUare meDIathe past three y<a title="Duluthian July/August 2011 Digital Edition page 18" href="http://viewer.zmags.com/publication/c57bc8f9?page=18">reinventing your businessETHE CuSToMEr BASEW</a> reinventing your businessETHE CuSToMEr BASEW<a title="Duluthian July/August 2011 Digital Edition page 19" href="http://viewer.zmags.com/publication/c57bc8f9?page=19">nGgreg BeNsoN - LoLL DesIgNswww.duluthianmaga</a> nGgreg BeNsoN - LoLL DesIgNswww.duluthianmaga<a title="Duluthian July/August 2011 Digital Edition page 20" href="http://viewer.zmags.com/publication/c57bc8f9?page=20">include Design within reach as well asroom and B</a> include Design within reach as well asroom and B<a title="Duluthian July/August 2011 Digital Edition page 21" href="http://viewer.zmags.com/publication/c57bc8f9?page=21"> many hvaC companies are lookingfor ways t</a> many hvaC companies are lookingfor ways t<a title="Duluthian July/August 2011 Digital Edition page 22" href="http://viewer.zmags.com/publication/c57bc8f9?page=22">reinventing your businessSevolving value</a> reinventing your businessSevolving value<a title="Duluthian July/August 2011 Digital Edition page 23" href="http://viewer.zmags.com/publication/c57bc8f9?page=23"> Customers noticed. “Because we use higher q</a> Customers noticed. “Because we use higher q<a title="Duluthian July/August 2011 Digital Edition page 24" href="http://viewer.zmags.com/publication/c57bc8f9?page=24">ay also guarantee a part of a loan against ficie</a> ay also guarantee a part of a loan against ficie<a title="Duluthian July/August 2011 Digital Edition page 25" href="http://viewer.zmags.com/publication/c57bc8f9?page=25">attend to specialty needs. he also notedihn’s st</a> attend to specialty needs. he also notedihn’s st<a title="Duluthian July/August 2011 Digital Edition page 26" href="http://viewer.zmags.com/publication/c57bc8f9?page=26">Building our CityUW-superior’s swenson hall is </a> Building our CityUW-superior’s swenson hall is <a title="Duluthian July/August 2011 Digital Edition page 27" href="http://viewer.zmags.com/publication/c57bc8f9?page=27"> school Improvements and ConstructionTBy anDy </a> school Improvements and ConstructionTBy anDy <a title="Duluthian July/August 2011 Digital Edition page 28" href="http://viewer.zmags.com/publication/c57bc8f9?page=28">•••••••••••••I</a> •••••••••••••I<a title="Duluthian July/August 2011 Digital Edition page 29" href="http://viewer.zmags.com/publication/c57bc8f9?page=29">school Improvements and ConstructionThe Features</a> school Improvements and ConstructionThe Features<a title="Duluthian July/August 2011 Digital Edition page 30" href="http://viewer.zmags.com/publication/c57bc8f9?page=30">Building our City “people are extremely excit</a> Building our City “people are extremely excit<a title="Duluthian July/August 2011 Digital Edition page 31" href="http://viewer.zmags.com/publication/c57bc8f9?page=31"></a> <a title="Duluthian July/August 2011 Digital Edition page 32" href="http://viewer.zmags.com/publication/c57bc8f9?page=32">Building our Citysecience Center expansion i</a> Building our Citysecience Center expansion i<a title="Duluthian July/August 2011 Digital Edition page 33" href="http://viewer.zmags.com/publication/c57bc8f9?page=33">school Improvements and Constructionthe science </a> school Improvements and Constructionthe science <a title="Duluthian July/August 2011 Digital Edition page 34" href="http://viewer.zmags.com/publication/c57bc8f9?page=34"> We Are the ChamberA Look at Your Fellow Ch</a> We Are the ChamberA Look at Your Fellow Ch<a title="Duluthian July/August 2011 Digital Edition page 35" href="http://viewer.zmags.com/publication/c57bc8f9?page=35">Kolar Automotive Group Dirt will begin moving</a> Kolar Automotive Group Dirt will begin moving<a title="Duluthian July/August 2011 Digital Edition page 36" href="http://viewer.zmags.com/publication/c57bc8f9?page=36">HEALTHbeatdiversification in Health Care se</a> HEALTHbeatdiversification in Health Care se<a title="Duluthian July/August 2011 Digital Edition page 37" href="http://viewer.zmags.com/publication/c57bc8f9?page=37">duty care for bariatric (obese) patients.after m</a> duty care for bariatric (obese) patients.after m<a title="Duluthian July/August 2011 Digital Edition page 38" href="http://viewer.zmags.com/publication/c57bc8f9?page=38">LAW talk36 Duluthian july.august 2011</a> LAW talk36 Duluthian july.august 2011<a title="Duluthian July/August 2011 Digital Edition page 39" href="http://viewer.zmags.com/publication/c57bc8f9?page=39">If someone owes You money, don’t Give Up </a> If someone owes You money, don’t Give Up <a title="Duluthian July/August 2011 Digital Edition page 40" href="http://viewer.zmags.com/publication/c57bc8f9?page=40">LEArninGcurve New sustainable manag</a> LEArninGcurve New sustainable manag<a title="Duluthian July/August 2011 Digital Edition page 41" href="http://viewer.zmags.com/publication/c57bc8f9?page=41"> to prepare managers who can leadthe green </a> to prepare managers who can leadthe green <a title="Duluthian July/August 2011 Digital Edition page 42" href="http://viewer.zmags.com/publication/c57bc8f9?page=42">GrEEnservices40 Duluthian july.august 2011</a> GrEEnservices40 Duluthian july.august 2011<a title="Duluthian July/August 2011 Digital Edition page 43" href="http://viewer.zmags.com/publication/c57bc8f9?page=43"> Communitywide Performance metrics He</a> Communitywide Performance metrics He<a title="Duluthian July/August 2011 Digital Edition page 44" href="http://viewer.zmags.com/publication/c57bc8f9?page=44">People & PlacesPeople&highlighting Chambermemb</a> People & PlacesPeople&highlighting Chambermemb<a title="Duluthian July/August 2011 Digital Edition page 45" href="http://viewer.zmags.com/publication/c57bc8f9?page=45">RAMJET Events </a> RAMJET Events <a title="Duluthian July/August 2011 Digital Edition page 46" href="http://viewer.zmags.com/publication/c57bc8f9?page=46">Duluth Lighthouse for the Blind </a> Duluth Lighthouse for the Blind <a title="Duluthian July/August 2011 Digital Edition page 47" href="http://viewer.zmags.com/publication/c57bc8f9?page=47">Graybar Electric Co., Inc. Graybar announc</a> Graybar Electric Co., Inc. Graybar announc<a title="Duluthian July/August 2011 Digital Edition page 48" href="http://viewer.zmags.com/publication/c57bc8f9?page=48">Boy Scouts of America-voyageurs Area Council </a> Boy Scouts of America-voyageurs Area Council <a title="Duluthian July/August 2011 Digital Edition page 49" href="http://viewer.zmags.com/publication/c57bc8f9?page=49">AdMax Karen lindberg </a> AdMax Karen lindberg <a title="Duluthian July/August 2011 Digital Edition page 50" href="http://viewer.zmags.com/publication/c57bc8f9?page=50">Junior League of Duluth Through its large gift</a> Junior League of Duluth Through its large gift<a title="Duluthian July/August 2011 Digital Edition page 51" href="http://viewer.zmags.com/publication/c57bc8f9?page=51">Gausman & Moore Associates, Inc. Gausman </a> Gausman & Moore Associates, Inc. Gausman <a title="Duluthian July/August 2011 Digital Edition page 52" href="http://viewer.zmags.com/publication/c57bc8f9?page=52">Brian Barber “henry! You’re late again!,</a> Brian Barber “henry! You’re late again!,<a title="Duluthian July/August 2011 Digital Edition page 53" href="http://viewer.zmags.com/publication/c57bc8f9?page=53">yoga North Yoga north celebrated its 15-yea</a> yoga North Yoga north celebrated its 15-yea<a title="Duluthian July/August 2011 Digital Edition page 54" href="http://viewer.zmags.com/publication/c57bc8f9?page=54">Great harvest Bread Co. The Duluth Great h</a> Great harvest Bread Co. The Duluth Great h<a title="Duluthian July/August 2011 Digital Edition page 55" href="http://viewer.zmags.com/publication/c57bc8f9?page=55">RE/MAX 1 – Emily kalligher OfficeJonathan </a> RE/MAX 1 – Emily kalligher OfficeJonathan <a title="Duluthian July/August 2011 Digital Edition page 56" href="http://viewer.zmags.com/publication/c57bc8f9?page=56">Falsani, Balmer, Peterson, Quinn & Beyer </a> Falsani, Balmer, Peterson, Quinn & Beyer <a title="Duluthian July/August 2011 Digital Edition page 57" href="http://viewer.zmags.com/publication/c57bc8f9?page=57">Thank you </a> Thank you <a title="Duluthian July/August 2011 Digital Edition page 58" href="http://viewer.zmags.com/publication/c57bc8f9?page=58">newmembersThe Duluth Area Chamber of Commerce e</a> newmembersThe Duluth Area Chamber of Commerce e<a title="Duluthian July/August 2011 Digital Edition page 59" href="http://viewer.zmags.com/publication/c57bc8f9?page=59">MembershiprenewalsThese Chamber members have co</a> MembershiprenewalsThese Chamber members have co<a title="Duluthian July/August 2011 Digital Edition page 60" href="http://viewer.zmags.com/publication/c57bc8f9?page=60">theSourceTHIS SuMMER, THE NORTHLAND FOuNDATION </a> theSourceTHIS SuMMER, THE NORTHLAND FOuNDATION <a title="Duluthian July/August 2011 Digital Edition page 61" href="http://viewer.zmags.com/publication/c57bc8f9?page=61"></a> <a title="Duluthian July/August 2011 Digital Edition page 62" href="http://viewer.zmags.com/publication/c57bc8f9?page=62"></a>