<br />
T E X T M A D G E R M A N S D R I V E P R O F I T S<br />
<br />
<br />
OPERATORS'<br />
BACKHAUL<br />
OPTIONS<br />
Mobile Europe's latest<br />
Insight Report<br />
assesses the backhaul<br />
evolution<br />
<br />
MOBILE<br />
EUROPE<br />
EUROPE'S WIRELESS MAGAZINE issue no. 211 August/September 2010 www.mobileeurope.co.uk<br />
<br />
<br />
<br />
<br />
ALSO INSIDE:<br />
<br />
CUSTOMER<br />
CARE<br />
> Can operators<br />
turn the customer care<br />
challenge into an<br />
opportunity?<br />
<br />
MAKING<br />
MONEY<br />
> Useage is up, but<br />
revenues are flat, apart<br />
from in Germany where<br />
text dominates.<br />
<br />
<a title="Mobile Europe Aug-Sep 2010.pdf page 1" href="http://viewer.zmags.com/publication/c5b6a9fd?page=1">T E X T M A D G E R M A N S D R I V E P R O F</a> T E X T M A D G E R M A N S D R I V E P R O F<a title="Mobile Europe Aug-Sep 2010.pdf page 2" href="http://viewer.zmags.com/publication/c5b6a9fd?page=2">LIGHT UP THECELL SITEWe provide cost-efficient </a> LIGHT UP THECELL SITEWe provide cost-efficient <a title="Mobile Europe Aug-Sep 2010.pdf page 3" href="http://viewer.zmags.com/publication/c5b6a9fd?page=3">ContentsAugust/September 2010Andinroroid ma</a> ContentsAugust/September 2010Andinroroid ma<a title="Mobile Europe Aug-Sep 2010.pdf page 4" href="http://viewer.zmags.com/publication/c5b6a9fd?page=4">Commenteditor: keith dyerAchieving a fair deal </a> Commenteditor: keith dyerAchieving a fair deal <a title="Mobile Europe Aug-Sep 2010.pdf page 5" href="http://viewer.zmags.com/publication/c5b6a9fd?page=5">NewsOfcom stats l Android boost l News briefsUK</a> NewsOfcom stats l Android boost l News briefsUK<a title="Mobile Europe Aug-Sep 2010.pdf page 6" href="http://viewer.zmags.com/publication/c5b6a9fd?page=6">NewsData offloading l LTE launchesBELAIR LAUNCH</a> NewsData offloading l LTE launchesBELAIR LAUNCH<a title="Mobile Europe Aug-Sep 2010.pdf page 7" href="http://viewer.zmags.com/publication/c5b6a9fd?page=7">NewsResults l Telenor Hungary Comprion is off</a> NewsResults l Telenor Hungary Comprion is off<a title="Mobile Europe Aug-Sep 2010.pdf page 8" href="http://viewer.zmags.com/publication/c5b6a9fd?page=8">NewsAcme Packet l Juniper l RedkneeWIRELESS DAT</a> NewsAcme Packet l Juniper l RedkneeWIRELESS DAT<a title="Mobile Europe Aug-Sep 2010.pdf page 9" href="http://viewer.zmags.com/publication/c5b6a9fd?page=9">NewsMobile TVDedicated mobile TVnetworks face </a> NewsMobile TVDedicated mobile TVnetworks face <a title="Mobile Europe Aug-Sep 2010.pdf page 10" href="http://viewer.zmags.com/publication/c5b6a9fd?page=10">Customer careTHE HIDDEN COST OF THESMARTPHONE</a> Customer careTHE HIDDEN COST OF THESMARTPHONE<a title="Mobile Europe Aug-Sep 2010.pdf page 11" href="http://viewer.zmags.com/publication/c5b6a9fd?page=11">its use, resulting in its abandonment andusers d</a> its use, resulting in its abandonment andusers d<a title="Mobile Europe Aug-Sep 2010.pdf page 12" href="http://viewer.zmags.com/publication/c5b6a9fd?page=12">Roaming revenuesGOINGBEYONDTHE CAPThe cann</a> Roaming revenuesGOINGBEYONDTHE CAPThe cann<a title="Mobile Europe Aug-Sep 2010.pdf page 13" href="http://viewer.zmags.com/publication/c5b6a9fd?page=13"></a> <a title="Mobile Europe Aug-Sep 2010.pdf page 14" href="http://viewer.zmags.com/publication/c5b6a9fd?page=14">Roaming revenues Making use of customer int</a> Roaming revenues Making use of customer int<a title="Mobile Europe Aug-Sep 2010.pdf page 15" href="http://viewer.zmags.com/publication/c5b6a9fd?page=15">MOBILEEUROPEINSIGHT REPORTOperator options</a> MOBILEEUROPEINSIGHT REPORTOperator options<a title="Mobile Europe Aug-Sep 2010.pdf page 16" href="http://viewer.zmags.com/publication/c5b6a9fd?page=16">????????INSIGHT REPORTMOBILE BACKHAUL – </a> ????????INSIGHT REPORTMOBILE BACKHAUL – <a title="Mobile Europe Aug-Sep 2010.pdf page 17" href="http://viewer.zmags.com/publication/c5b6a9fd?page=17">INSIGHT REPORTMARKET DRIVERSThe principal dri</a> INSIGHT REPORTMARKET DRIVERSThe principal dri<a title="Mobile Europe Aug-Sep 2010.pdf page 18" href="http://viewer.zmags.com/publication/c5b6a9fd?page=18">????????INSIGHT REPORTrouted appropriately,</a> ????????INSIGHT REPORTrouted appropriately,<a title="Mobile Europe Aug-Sep 2010.pdf page 19" href="http://viewer.zmags.com/publication/c5b6a9fd?page=19">INSIGHT REPORTattractive proposition. 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Several infrastructure<a title="Mobile Europe Aug-Sep 2010.pdf page 22" href="http://viewer.zmags.com/publication/c5b6a9fd?page=22">INSIGHT REPORTbackhaul technologies are consid</a> INSIGHT REPORTbackhaul technologies are consid<a title="Mobile Europe Aug-Sep 2010.pdf page 23" href="http://viewer.zmags.com/publication/c5b6a9fd?page=23"></a> <a title="Mobile Europe Aug-Sep 2010.pdf page 24" href="http://viewer.zmags.com/publication/c5b6a9fd?page=24">SPONSORED INTERVIEWASSURANCE IN A SERVICE-ORIENT</a> SPONSORED INTERVIEWASSURANCE IN A SERVICE-ORIENT<a title="Mobile Europe Aug-Sep 2010.pdf page 25" href="http://viewer.zmags.com/publication/c5b6a9fd?page=25">SPONSORED INTERVIEWeach one as if they were a se</a> SPONSORED INTERVIEWeach one as if they were a se<a title="Mobile Europe Aug-Sep 2010.pdf page 26" href="http://viewer.zmags.com/publication/c5b6a9fd?page=26">SPONSORED INTERVIEWSUPPORTING THE ETHERNET TRANS</a> SPONSORED INTERVIEWSUPPORTING THE ETHERNET TRANS<a title="Mobile Europe Aug-Sep 2010.pdf page 27" href="http://viewer.zmags.com/publication/c5b6a9fd?page=27">SPONSORED INTERVIEWKEITH DYER: So has this a</a> SPONSORED INTERVIEWKEITH DYER: So has this a<a title="Mobile Europe Aug-Sep 2010.pdf page 28" href="http://viewer.zmags.com/publication/c5b6a9fd?page=28">SPONSORED INTERVIEWASSURING ETHERNET SERVICES </a> SPONSORED INTERVIEWASSURING ETHERNET SERVICES <a title="Mobile Europe Aug-Sep 2010.pdf page 29" href="http://viewer.zmags.com/publication/c5b6a9fd?page=29">SPONSORED INTERVIEWapplications. The time sensit</a> SPONSORED INTERVIEWapplications. The time sensit<a title="Mobile Europe Aug-Sep 2010.pdf page 30" href="http://viewer.zmags.com/publication/c5b6a9fd?page=30">SPONSORED INTERVIEWA MOBILE MARRIAGE MADE IN HEA</a> SPONSORED INTERVIEWA MOBILE MARRIAGE MADE IN HEA<a title="Mobile Europe Aug-Sep 2010.pdf page 31" href="http://viewer.zmags.com/publication/c5b6a9fd?page=31">SPONSORED INTERVIEWthree or four or eight differ</a> SPONSORED INTERVIEWthree or four or eight differ<a title="Mobile Europe Aug-Sep 2010.pdf page 32" href="http://viewer.zmags.com/publication/c5b6a9fd?page=32">SPONSORED FEATUREUNLEASHING MICROCELLULAR NETWOR</a> SPONSORED FEATUREUNLEASHING MICROCELLULAR NETWOR<a title="Mobile Europe Aug-Sep 2010.pdf page 33" href="http://viewer.zmags.com/publication/c5b6a9fd?page=33">SPONSORED FEATURE Due to the high visibility </a> SPONSORED FEATURE Due to the high visibility <a title="Mobile Europe Aug-Sep 2010.pdf page 34" href="http://viewer.zmags.com/publication/c5b6a9fd?page=34">Diary & NotesAugust/September 2010 </a> Diary & NotesAugust/September 2010 <a title="Mobile Europe Aug-Sep 2010.pdf page 35" href="http://viewer.zmags.com/publication/c5b6a9fd?page=35"></a> <a title="Mobile Europe Aug-Sep 2010.pdf page 36" href="http://viewer.zmags.com/publication/c5b6a9fd?page=36"></a>